TJ's Automotive Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Noson Fontenot
3 months ago
If you want it done right the first time and done by professionals, use this place. Rates are fair for the quality service they offer. They have done several major jobs for me and 5-star every time. I trust their work with critical components like front end and brakes.I do miss David though but love the chief mechanic I met the other day. :-) Wishing continued success for TJ's Auto.

  Tony Manning
9 months ago
I had a very good experience having my vehicle repaired at TJ's Automotive Repair. We took the car to them on a Wednesday July 5th. They communicated to us about the repair needed. It was a fair price. My only complaint was that they told us to bring the truck in when we did. They didn't look at it until the 7thOverall it was a good experience.

  John Little
11 months ago
I'm the original owner of this vehicle. First break job I've ever had where I can't notice that a break job was just preformed. Communication from start to finish. Just an over all pleasant service experience. And to put icing on the great service .3 year 36,000 mile warranty! You just don t find that too often these days! Thanks!Service: BrakesService: Brakes

  Herbert Taylor
11 months ago
They took care of my battery installation right away even though they were busy. Customer service has always been top notch. The Service Writers are thorough and very friendly. I won t go anywhere else for our repairs.Service: Auto battery replacementService: Auto battery replacement

  Mirta Galindo
2 months ago
Excellent prompt service! Even made me aware of a situation that should be taken care of in the near future.

  David Burton
11 months ago
Fantastic front office staff. Kept my car overnight and stayed in contact through the process. Affordable and a great place to do business. Will recommend and be back. Always a sincere pleasure when be able to work with an honorable and patriotic supporting business.-DVServices: General repairs & maintenance, Auto engine diagnostic

  Miguel Vielma
2 months ago
They were very nice, and answered my questions politely and I could understand.

  Troy S
2 weeks ago
Great service and excellent quality of work at a fair rate.

  Txjlb064
a year ago
They fixed my ride and when a separate mechanical issue occurred they were empathetic and stayed in communication with me which made me feel good about having my Tahoe there. Fair price on the repairs needed. Ms Joy and David were more than helpful at the front desk. I m Back on the road and happy about it

  Betty Sievers
8 months ago
Being single and a woman, the communication before dropping off Jeep, during and after is/was important to me. I already knew what was wrong when I took it, didn't try to sell me something I didn't need and they were very timely getting it back on the road for me. I will use them in the future if needed. Thank you TJ'sService: Engine repairService: Engine repair

  Brendt Franke
10 months ago
Joy and my mechanic were amazing. Joy was in contact with me probably once a day with updates or changes. I will absolutely be going back and I will recommend them to anyone who needs work done!!!!Services: Auto engine tuning, Engine repair, Transmission repair, Auto emissions testing, Air conditioningServices: Auto engine tuning, Engine repair, Transmission repair, Auto emissions testing, Air conditioning

  VM F
a year ago
My car stalled 50 miles away from home and rolled into TJs automotive. I was so worried as to who could help service my car. Eric and the very sweet lady in the office went way above and beyond for myself, my friends visiting from Maryland and my children. They were very kind and professional and did more than I expected to help me with my automotive needs. Eric even offered to give us a ride back to Missouri City in his own vehicle on his personal time while our car was being maintained. I wish they were closer to my home. I more than recommend TJs for any and all your automotive needs. They re very reliable, trusting and provided us with the most fantastic customer experience. I d recommend them 10 times over!!!!!Services: General repairs & maintenance, Auto maintenance

  Steven Morgan
6 months ago
We have fleet of around 350 trucks. TJ s does an excellent job of keeping everything going.Services: Electrical repair, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Electrical repair, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Casey Aguilar
11 months ago
The staff is always very helpful when I need repairs made to my daughter's car. They get her back on the road quickly and I trust TJs with all my auto repairs.Service: General repairs & maintenanceService: General repairs & maintenance

  Jeff W
5 years ago
I found this shop using the ratings here and word of mouth. They have by far exceeded all of my expectations! I was notified throughout the entire process from the diagnosis to delivery of my vehicle. Originally I was told that my truck would be there overnight but instead they were able to get my parts quicker than expected and we were contacted at 4 to let us know it was ready! Excellent communication, Highly skilled workers and an overall very pleasant experience! You have new lifetime customers with us! Great Job!!

  adam robinson
2 years ago
I ve been there in the past, and I ve had a fantastic experience. Good prices, friendly people. Fast work. This time I was not a satisfied. I brought my car there, they said they would look at it, and diagnose it. Not to my knowledge, it was a holiday weekend. I didn t realize. But they told me they would look at it. I called back on the second day of it being there, just to get a status update. And they said they would look at it next week. I m not saying they did anything wrong. Just saying a little bit more communication would be appreciated from the customer. I will be back for service in the future.

  Kelly O. Petersen
2 years ago
Even though they were short staffed, David took a quick look at our car to diagnose the problem with my muffler. He was friendly, informative, and professional. They weren t able to do the work at their shop but gave a recommendation nearby.

  Blake Cabaniss
7 months ago
No matter what they kept it professional and always helped us and our car maintained oiled up and ready to go.

  David Goodman
a year ago
Would not recommend this place at all!!! Literally stole over $200 from me because I told them the insurance would cover it the old man and older lady at the front proceeded to tell me no the insurance only covers part of it literally contacted my insurance company and they said no we covered the entire repair and they were told I would have to pay nothing. I'd recommend people go to Firestone around the corner at least they don't lie and try to steal money for a company they don't even own.

  Harrison Thede
7 years ago
This shop has earned my loyalty. They do good work, do a good job on keeping you updated with issues and explaining whatever you want to know about the issue or the fix. Prices are extremely fair, much better than anything you'll get at the dealer (duh). I've had them replace a water pump on my Rav4, as well as regular inspections and troubleshooting on my Camry and have been extremely satisfied with the results.These are some good honest folks giving some good honest business.

  Hannah Sterner
4 years ago
I've always had great service here!I had my engine replaced a year ago when my Odysseys timing belt broke suddenly, so it blew the engine. It has been going great since! I've had every other repair that I've needed done here and there has never been any problems.

  Kyle Matthews
5 years ago
I'm giving TJ's 2 stars because they did partially fix some of the issues with my vehicle and because Michelle was amazing. Other than that, I had the most frustrating, week long ordeal with them.Our car wouldn't start the vast majority of the time, had a weird rattle when it would run, and had the check engine light on. I towed it to them and they ran a diagnostic and fixed whatever caused the check engine light to be on and replaced the battery. But because they could get the car to start for them, they flat out refused to further investigate what was causing the car to not start or what was causing the rattle. I had to call a tow truck a second time because we couldn't get it started at all. I even filmed me trying to turn it on and emailed it to them. The tow truck driver was able to start it and told me to tell them that it was likely the gear shift sensor but they refused to look into it because they were able to get it started after it arrived at the shop.I think they are very understaffed and so they didn't take the time to look at the car beyond the most basic diagnostics. I wish they would have been straight forward and said they didn't have the capacity to fix my car right now rather than wasting my time and giving me the run around. I finally went and got the car to take it to a different shop.I would not suggest TJs for anything more than small repairs or oil changes.

  Annecarole Hebert
8 months ago
TJ's was fast and efficient. I was going on a driving trip and they checked my car to keep me safe.

  Terry Dinerman
5 years ago
I started out by dropping off our SUV for some routine maintenance... I am now bringing3 vehicles to the shop and recommending it to my Daughter as well.Recently, TJ's electrical specialist diagnosed a subtle electrical fault on my older pick-up that had baffled two other shops.The mechanics are skilled, the prices fair, and the work is guaranteed.

  Sandra P
a year ago
This is our go-to place for issues with our car. We have a 2007 Saturn View and TJ's has always been efficiently, fair priced and prompt.

  Cory Mayfield
5 years ago
I will not be taking my vehicle or recommending them to anyone. I took my vehicle to them to repair a spongy brake system that happened all of a sudden to my wife s car. They told me back brakes needed to be replaced along with brake hoses. I made sure to ask them that this would be the cause of a sudden brake loss. They assured me this would fix it. Not going with my gut feeling I told them that if it would fix it to go ahead with repair. Well of course it didn t so they told me it has to be the master cylinder. Labor would be free and with some arguing they allowed me to buy the part and bring to them. Well guess what? It wasn t the master cylinder either. Finally they tried to pawn me off to take it too Ford dealership that there was a recall on the Brake Booster for my year model and they should be able to help me out. I called Ford and they said my car was not one of the recalls and that it didn t sound like a brake booster problem to them that it would make pedal hard to push not spongy. When I called TJ s back he told me that that s what he was thinking but figured I could get a free booster out of the deal. That s when I told him I would come get car and take it somewhere else. To say the least very poor troubleshooting and customer service in my opinion. Dont go there!

  Valerie Eliot
4 years ago
Got my car dropped off and picked back up in 24hours. It started running hot and they had to diagnose what the problem was.(thermostat) I also knew I was leaking/burning oil and they found and solved that issue also. Along with replacing a belt and an oil change. Work and parts are warranted. The staff is always friendly and polite. Very satisfied customer

  Nick Felsted
8 years ago
They were great. I brought in several small issues and asked for a tune up as well. They were so honest, I was amazed. They fixed what needed to be fixed and told me to take it to the dealer for one of my issues. One item they said that if they fixed it, they couldn't promise it would work any better because it was a part performance issue and that truck was known to have that issue. The problem was with the part and a new one was just as likely to have the same problem.

  Britany Salazar
4 years ago
I sent my husband in to get my oil changed since this an approved facility with my AAA membership first they told him they did not do oil changes there and sent him to the lube stop. Then told him they couldn't give him the special since they were a lube stop. The manager from the automotive repair went over to the lube stop and they worked it out to give him the special. Well I didn't have any issues with my vehicle until they changed the oil. Shortly after my oil was changed the oil light started blinking and beeping I had never seen that before and I've had my car for years!! I took it back in to the repair shop to tell them that I didn't have this issue before they touched it so they looked at it and supposedly it was the oil switch and swore that the light was going to stop blinking so they charged me 130 to change it and needless to say it didn't fix the issue. I turned around and then they took another look at it and said it was my oil pump but wanted to charge me 1800 to fix it because supposedly they needed to take my motor out and they suggested that I just get a new motor. I refused as I was leaving an employee told me that the oil was thin and for me to add a sedative to my oil to thicken it. I had already heard before that all the TJS add water to their oil which now I know it true I took it to a mechanic who is a friend of my husband's and he redid my oil change! I will NEVER give them my business again and they didn't even apologize all they care about is money.

  John Hodgson
3 years ago
Full Disclosure: I live more than 300 miles from Clute, TX and have never had the opportunity to have a vehicle serviced at TJ's. However, this morning that shop taught me a valuable lesson and potentially saved me $15,000. I was researching a truck I intended to buy from a DFW area dealer, and had a question about something on the CarFax report. It said that TJ's had replaced a long block in this vehicle in 2019. I called the shop to verify what the problem had been and what repairs had been made. The man who answered my call said, after researching the truck's VIN, that they had RECOMMENDED replacing the long block as well as a number of other components, but the truck's owner had declined to have the work done, opting instead to just replace the battery and do an oil change. When I asked why the shop had recommended an engine job, the man at TJ's told me the tow truck driver who brought the disabled vehicle in said the truck had "been under water." Thanks much to TJ's for helping me understand that sometimes CarFax can't tell you the whole story and for helping me avoid a possibly huge problem!Service: General repairs & maintenance