O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M Rains
4 months ago
I went to this location because I needed a new battery. I was in a desperate situation at this point because if I turned my car off I would need someone to jump me. I bought the battery I was told that I would have to wait because they were busy and there were only two employee,which I understand.i waited like 15 minutes for two employees to come out to tell me that they were not about to touch my battery because it had fuses attached. They said that could go to a mechanic and they could change it out . Mind you it was day after thanksgiving there was not a lot open . Further more I just 250 dollars on a battery that they very easily could have exchanged out . The lack of concentration for my situation and just clearly not wanting to do their job was disappointing. Luckily I had a neighbor help me it took less than 5 mins . I hope this doesn t happen to an elderly or single mother that just needs someone to do there job .

  Carey Niederhofer
a month ago
I was limited on funds needed that high dollar freon and the man had me replacing air filters telling me that why my ac not blow cold so I took his advise it didn't work then I didn't have enough money to get the freon that would have worked nery upset

  Jennifer Porter
9 months ago
Originally went to Auto Zone (due to my customer being an AZ fan, but I've always been an O'Reilly fan!) to pick up an alternator. When I pulled it out of the box (while still in store) I noticed the wires were burnt and the part was bad. It was $164, 1 yr warranty. They had another one available for $244 with Lifetime warranty but my customer didn't want to spend the extra money. Went across the street to O'Reillys. They only had the expensive one in stock. The manager gladly PRICE MATCHED it with the $164 one across the street so I could get the job done that day. That is going above and beyond and EXCELLENT CUSTOMER SERVICE. This is why I love O'Reillys!!

  Steave Bradworth
6 months ago
Don't know where's worse the autozone across the street or O'Reillys both are at the same level of not knowing what they are talking about but i think autozone and O'Reilly are competing one which ones the rudest no customer service

  Amy Cee
6 months ago
As always, a great experience. Yahira was very helpful and got the cleaning kit and tools we needed.

  Marcus King
11 months ago
Ray is great! I had an old and tough set of rotors/drums to turn. I know it was a challenge, but he got it done and FAST! The rest of the staff are quick to be friendly and helpful.

  Cristina
a year ago
I went in there about a day ago and bought a part asked if I can use a screwdriver and the manager (ray) told me no because he don t have tools and because customers don t return them so rude went to the other O Reillys and got better customer service.

  Gh6st
8 months ago
Young gentle man with blonde hair always takes great care and very helpful

  Diana Guerrero
2 years ago
Noemi went beyond in helping us out and Scott made our day as well awesome customer service yes this will be our store from now on.

  Taylor O'Quinn
a year ago
In and out quick. Definitely better than the other O Reilly, that s about 8 minutes away lol. Also great employees. Friendly and professional.

  Jimmy Cornelius
2 years ago
Made an online order for a store pickup. It was ready when I got there. Friendly staff had me through the process very promptly and efficiently!

  Kristine Myers
9 months ago
Very nice clean store, helpful employees, and quick service.

  Ezio Perez
a year ago
Went down hill fast the staff is rude and it takes forever just to get one part, and make sure double check it's not the worst part!

  Myrick Salazar
a year ago
Quality parts at reasonable prices.

  Josephine Barclay
a year ago
Got the wrong part and the problem was taken care of with no issues

  Kelly Spoonts
a year ago
Great service and great selection

  Will King
a year ago
No customer service

  Joel Guerrero
a year ago
The discounts for leaving your old pieces when you buy a new one are totally false, I'm not sure if they are in all stores but in this one they are.Los descuentos por dejar tus piezas viejas cuando compras una nueva Son totalmente falsos , no estoy seguro si en todas las tiendas pero en esta si