Chico Auto Parts and Service Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Juan Matta
a month ago
Was in Jacksboro for a banzai hunting trip and woke early on Saturday morning to a completely flat tire. Called Chicos, they asked if we needed help getting there (we didn't), and within 2 hours I had my tire patched/plugged, and back on my truck. Drove home 1,000 miles without any issues. Can't say enough nice things about this shop, their service, their fair pricing, and their ability to help a guy in a bad situation out.

  knowledge15king
5 months ago
I was on my way home started having trouble with my battery not charging, I pulled went to the service department they pulled in and 15 minutes later the mechanic told it was fixed. He found that the positive cable from the alternator was loose. No charge we shook hands and I was back on the road.

  James Jackson
2 months ago
Had a wreck about 10-12 miles from Chico. The officer informed me that my vehicle had to be towed of the road. And they had a company the would work with me. I also informed them that I has AAA. I called the next morning to checkOn my vehicle any was inform that I owe $250 and it had to be paid before they would release my car to AAA..what a RIP off. Real crooks

  Elizabeth Cardwell
7 months ago
Big thank you to Terry! We needed a 40ft cargo container moved between Boyd and Alvord. Relocation was same day. The driver was courtesy and dropped it right where we needed it. Clear was experienced and comfortable with the big containers. Highly recommend!

  quickfish 73
8 months ago
I ve been to the service side of Chico Auto 2 times. The first time, I had some tires balanced. They did a terrible job. I had them rebalance them 3 more times and no improvement. I finally gave up and went elsewhere. When I asked them about it They said Well we re really not in the tire business . They kept my money for the tire balance. The second time I went there was a few months later. I took some control arms in there to have new bushings pressed into them. I ve done this many times over my life. I know how long it takes. I know how much it should cost. I provided all of the parts needed. The only thing they were to provide was about an hour of labor. I was charged $250.00. When I questioned it, they told me that they had 3 guys working on it for a couple of hours. I know that it takes a hydraulic press to install the bushings. I have a really hard time believing that it took three grown men more than 2 hours to pump a jack handle on a hydraulic press. When I picked up my parts, the parts kit that I had left with them had missing pieces. When I asked them about it, they told me that they were never there. I really think that they either lost them or someone needed them more than me. Needless to say, I m out $250.00 for a $125.00 job, $40.00 for a useless tire balance, and 2 missing ball joints. Is this our new normal for our world today? I talked to another shop after that. They quoted me $125.00 for the same job. I had written off the tire balance. I thought that they could be trusted. NEVER AGAIN!

  Grayson Huff
a year ago
They can be a bit pricy for the small stuff, but outside of that, they know what they re doing more than any mechanics I ve gone to. They get stuff done fast, correctly, and for the most part at a reasonable price. I refuse to trust anyone else with my truck while I live in Wise County.

  WarDog
a year ago
I have had my vehicle worked on by several dealerships and will never go back to them. I have had chico auto work on the same vehicle and they fixed everything. I will now always take All my vehicles to them. Most honest and helpful business in county.

  Amy Reese
3 years ago
What a WONDERFUL group of people! From the tow, the service and the hospitality! It doesnt get any better than Chico!! Thank you all so much for taking good care of my husband and our equipment while coming through Texas. Reasonably priced and service is beyond expectations!

  Kirby McCord
2 years ago
These folks were life-savers when our travel trailer brakes exploded in the parking lot of a truck stop in the middle of nowhere Texas. They sent a very nice guy named Tyler to tow us and our trailer to Wichita Falls. The trailer wheels were totally locked up and would not turn. Tyler looked at the broken brake and said he could disconnect the brake so that the wheels would turn. Then we could limp home with the other 3 functioning brakes without having to be towed and spending the night in a hotel while waiting the next day for someone to look at our trailer. We are extremely grateful!! Tyler, good luck with your upcoming baby!

  Patricia DuBray
7 years ago
Best service and people around. My loved one was fatally injured in a car accident. My husband and I came from out of town to collect his things in the vehicle that was towed to this location. Terry the owner went above and beyond in making a difficult situation comfortable and manageable on every level. I totally and completely recommend.

  Christopher Meadows
a year ago
I m very impressed with the work they did on my wife s old Mercedes. I will be sending all of my cars to them in the future.

  Allen Pittman
a year ago
I live about 10 miles from this place. I lost a rearend south of Waco. They stopped at my house brought my other pickup to me. And brought mine home.5hr round trip. Have buisness

  Rick Flowers
5 years ago
They fixed a f-150 for me several months back and they diagnosed and fixed the problem 1st time. They now have my jeep fixing the differential. They're getting it done quickly for me due to a family member that was ill. That meant alot. Thanks chico auto parts

  Carol King
2 years ago
Very professional people, prices honest, fair, I'm am elderly woman, and as u ladies know it's difficult to find a good mechanic that's also honest, these mechanic are honest, friendly I would not take my vehicle baby place else

  Susan J Boston
7 years ago
These people are really nice and carry most anything you need for you vehicles. If they don't have it there they can probably order. They also do inspections most the time you don't have to wait for ever. They also have a wrecker if you need them

  Terry Donaldson
9 years ago
Broke down while traveling through the area. They towed me to the shop & were honest, diligent & very reasonably priced. I would recommend them to anyone in the area.

  VeronicaO
4 years ago
Very down to earth, they don t take advantage of your situation. They charge you a reasonable fee for their services. I highly recommend this company.

  T York
3 years ago
Best local auto shop around wise county. 100% satisfaction guaranteed! Along with great customer service

  mary Martin
5 years ago
Great place friendly employee's. If you need anything parts. Auto fixed bring it. There and just in case they to busy. You can leave it, And they will before they do anything to it,

  Susan Boston
4 years ago
They are great always have time for you, friendly, fast and the prices are right. I recomend Chico Auto Parts HIGHLY.

  sam cursedgrace Daulton
6 years ago
Don't get in a wreck in Chico they will charge u so much it might be more than the vehicle is worth for tow and storage

  Darin Beardmore
2 years ago
Fast friendly service great experience every time I deal with them.

  GARY STALEY
11 months ago
Great place, always do a good job for us. Does our fleet dot work.

  ACAM Machine
4 years ago
Great service. Fast, efficient, and very reasonably priced! Thanks!

  Kevin Hale
2 years ago
Pricy but great service and workmanship!! Ty guys for all the hard work.

  cplkirk1
2 years ago
A good company with helpful staff.

  Doug Blanks
6 years ago
Great experience - fast and efficient.

  brian bilyeu
6 years ago
Helpful. Honest. Friendly. Courteous.

  Tony Gilliland
3 years ago
Fantastic service and customer care.

  Royce Petty Jr.
5 years ago
Awesome service Everytime..