Callaway Collision
4.4 (120)
16103 E Freeway Service Rd, Channelview, TX 77530
(281) 864-7026
callaway-collision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Justin Williams
a year ago
I can t say enough good about that shop and their team , when I reached out it was with a project that had never been done before so was a little skeptical at first because of my expectations from the build but after seeing the process they kept me informed every step of the process and all I can say is wow . I normally wouldn t get on to leave a review or anything like that but felt after the great service and finished product it was important that others knew if they were looking for a professional shop to pull off amazing jobs this is the team they have the best I ve seen in the industry. They knocked it out the park and I hope they get to see this because I couldn t tell them enough how happy I am with the quality and the way it came out . Thank you all again for a dream come true guys .Services: Tires, Steering & suspension repair, Painting, Electrical, Body & Trim, Welding, Battery
Gina McCann
a year ago
FANTASTIC!!!! I had a small fender bender and Calloway Collision had my truck in and out in under a week!!!! They really worked with me and I cannot tell you how much their easy communication meant to me! They are a little way out, but, in and out in under a week???? I'm a loyal customer. But, wait, there's more... they gave me a detail, for free, that I usually pay at least $100 for. I cannot stress enough how their service is next to none!!! Thank you Calloway Collision
Emilio Villa
2 years ago
Joey was an awesome guy to work with he made everything so easy when it came to my insurance and updates I will for sure be recommending everyone I can to this business, Joey will have my customer loyalty for sure. They have remarkable turn around times also.Services: Steering & suspension repair, Painting, Electrical, Body & TrimServices: Steering & suspension repair, Painting, Electrical, Body & Trim
Adrian Marin
3 years ago
Great work on my truck. Looks like never got into accident. Was hit on driver side. Ladies infront office very nice and professional. Trish was very helpful on anything I asked and needed for my truck. Definitely recommend u have ur vehicle fixed there if it gets damaged. Thanks alot Trish and Callaway Collison.
Lenore Carroll
8 months ago
My vehicle was brought here by a wrecker and they would not cooperate with insurance or another tow company to move my car. Request to move started 1 hour after the wreck and took 8 days to complete. It was over $1200 and they charged $1 a minute for labor or wait time. They did no work and took about 15-20 minutes at the scene. My $80000 nee vehicle was left outside with windows down the whole rime. Terrible experience. State farm said it was all very questionable. Couldn't get calls returned and amount changed constantly.
Alexis
a year ago
It was one of the worst experience i ever had. Took more than a month for my car to be fixed. On top of that the paint as has bubbles and is not the same color. They only fixed one light instead of 2. The bumper doesnt align as best to the hood plastic cover sticks out. If i could give it 0 stars i would. The service i would call and they would never get back to me. Never realized you could get so bad of a service untill i went here.
Monique Sherman
5 years ago
I give Callaway Collision a 5 star. I was very pleased with the service. Joey was very attentive to my needs. Joey took the time to explain the services that was being done to my car. The work was done in a timely manner. you all did an awesome job on my car excellent work!!! I'm pleased. Thanks
Aazyerein Reed
5 years ago
Callaway Collision, fixed my moms car after an accident. Joey was very nice, honest, professional and definitely trust worthy. Not only is my moms car fixed and running smoothly he also made arrangements out of his own work hours to accommodate our schedule. Very pleased with the quality of his work. I highly highly recommend going to this shop.
Josh Tuttle
6 years ago
Callaway collision has some of the best employees working for them. I was treated with respect even after showing up late to my appointment. All of the documentation and paperwork that needed to be done was done so properly and rapidly. The wonderful young lady in the office was very polite and explained the whole process to me very well, she even offered me hot chocolate while I waited. And as for the body work they preformed on my vehicle, it looked much better than expected, and they detailed it too!
THOMAS BINKS
3 years ago
I took a persons truck here for a friends family member. They have since given a bad review even after the owner paid out of pocket for part of the repairs, waived their deductible, and being told how happy they were with the repairs. They posted this comment. Just don't. That's all I can say about this place . Really? Beautiful work. After they waited 3 weeks to go sign the paperwork for work to be started. The insurance fought the work tooth and nail and lee Callaway still found a way to get it done. Be truthful in these reviews please.
Renee Godeaux
8 years ago
I used Callaway Collision for my car a few weeks ago. They were awesome! Fixed my car up like new and had excellent customer service. Joey went out of his way to help me out. It's not close to my house but it was well worth the drive. I would recommend them to anyone.
LISA SOWELL
3 years ago
I want to give a huge shout out to Callaway Collision they took their best time to work with me I had many problems electrical and in my lights and they tried all different ways. we couldn t find parts and they looked all over town, Texas, everywhere to find parts and I finally found a part and they put it on it didn t work, I took the part back got another one put it on. This is just a great crew to work with and they are very patient, very kind, very thorough. Miguel the mechanic is awesome, Joey, Trish, Lee, Johnny they re all great people! I HIGHLY RECOMMEND this body shop!! THANK YOU GUYS! Lisa Sowell CV TX
Linda Lawton
6 years ago
I was involved in an accident caused by the other driver. I called Callaway Collision, they picked up my car, contacted the other driver's insurance about the claim & took me to pick up the rental car. Joey Johnson dealt with the insurance company 100% and my vehicle was repaired with quality parts, in a timely manner. They even returned my rental car!I have had to deal with insurance companies & body shops in the past & it was a complete nightmare! Not at Callaway Collision! Everything went great & completely stress free! I recommend this company 100% !They guarantee their work for the life of the vehicle!
Crystal Lassiter
7 years ago
Excellent work. Customer service is good. Owner is awesome, he will work with you.. If you want a great job to your vehicle. This is the place to go. They also recommend me to attorney for my accident.
Troy Rogers
8 years ago
I wrecked my 2006 Chevy Impala SS on the January 24,2016. Took it to Callaways Collision to get the Repairs done. They did a Great Job and they helped me out tremendously. The Office personal are a Great set of people to deal with. Thanks Joey Johnson and Mr. Lee Callaway for all y'all did for me.... I recommend anyone to use this Shop..............
Ms. E 6Ftr H
7 years ago
Joey is awesome!!! My vehicle was taken here when my teenage daughter was involved in an accident. Joey was helpful and caring from day one. He was so kind to my daughter, and so professional and knowledgeable with me. He kept me updated throughout the whole process, didn't try to take advantage of the situation. My vehicle looks brand new and rides even better after the repairs. Joey made sure to ensure a situation that is normally stressful went very smooth. I would recommend this place to anyone......Thanks Joey!!!!!
Amber Turney
5 years ago
Thanks so much to Callaway Collison for taking care of my truck, taking over dealing with the crazy insurance company so I didn t have to and lighting a fire to get them moving faster.My truck looks awesome!! All staff and especially Tricia is so knowledgeable, friendly and willing to take care of the customer anyway they can.
Michael Hanson
4 years ago
Had an amazing experience with Callaway Collision. It is hard to find someone that will work on classic cars but they had no problem taking on the job. Outstanding work and they handled everything with the insurance company.
Stephanie Merrill
7 years ago
I love, love, love the customer service at Callaway's!!! They did an amazing job on my daughter's car that was wrecked. I highly recommend them! You can't even tell that the car was wrecked! Thanks to everyone at Callaway's for taking such great care of us!
LeeAnn Townsend
5 years ago
During the summer I was involved in a wreck and I took my car to callaway collision. Everyone in the office were very helpful and nice. When I picked my car up, it was fixed perfectly & had no further problems! I would definitely recommend this shop to everyone!
Danna Adams
4 years ago
Joey was great!! Not only was he helpful with our situation, (had a wreck out of state) but he also did great work on our vehicle. I hope to never have another accident in Texas, but if we do, I would definitely call Joey again.
Daisy Sanchez
6 years ago
Collaway Collision did an excellent job on my truck. The professionalism and detail to the work performed was amazing. Joey and his Crew go the extra mile to ensure their customers are happy. I recommend Callaway Collision to all my Family and Friends. Thank you Joey From R Guzzo
Tyler Wright
3 years ago
More reasonable rates than competitive towing companies. They were very helpful when i totaled my work truck. I had a 500lb job box and Eric moved 6 cars to get my box with a fork lift.
Cindy Lou
7 years ago
If you've been in an accident, and your car needs repaired, call Callaway Collision. They are friendly, courteous and knowledgeable. They will walk you through the insurance process and answer all of your questions. They return your vehicle looking like it did before the collision, or Better!
Jereme Martin
8 years ago
Callaway Collison did a great job to my truck after it was stolen. I wasn't sure if it was going to look like it was but they did it right!! My truck looks great and you would never be able to tell someone stole it. Very please and will use them again in the future!! Thanks to Joseph J.
Robert Goebel
7 years ago
I honestly can't say enough good things about the people at Calloway Collision!They where recommended to me by a friend after someone side swiped my Cadillac Escalade.The owner Lee instantly made me feel comfortable and walked me through the entire repair procedure and my insurance claim. Once my insurance was notified he took care of everything from there on out including updating me as the progress went on.They are very profesional and their quality of work was outstanding.I would recommend them to anyone and would not take my car anywhere else should I ever need any type of body work again!
Timothy Worstell
6 years ago
Recently I was in a small accident in my Audi. A close friend of mine told me about callaway collision and spoke very highly of them. i took his advice and not only did they make it just beautiful as it was when i drove off the lot but they didnt over charge me and the customer service was just fabulous. I highly recommend them to everyone and will always give them my business.
Cesar Mancillas
6 years ago
Got my car serviced here after a hit and run nothing major but I got the run around from my insurance and Callaway. A month goes by and my car hasn t had any work done on it this was all when hurricane harvey had hit then there was another delay because of the hurricane I was understanding enough but still doesn t cover the fact that all the parts were there at Callaway and no work was being done to my car. I finally come to pick up my car and there is over spray on my front driver side fender I have orange peel on my hood and paint on my windshield. Little blobs of paint are on my car I counted about 6 to be exact and honestly it s the last time I trust a repair facility like this. If you live in the Channelview area and a tow truck driver convinces you to take your car here please do yourself a favor and just go with your insurance.
Trena Scheible
4 years ago
I just want to let Callaway Collision aware of a certain employee they have working for them....Joey Johnson is a blessing! I was stuck out last night walking down the road, not only did he and a friend, pick me up. But he also made sure I made it home to safety! He paid for an Uber ride from Channelview out of his own pocket!! Thank you Mr. Johnson for being one of the "Good People" in this world!!!
Redditre Wickliff
5 years ago
the worst experience ever!! Thank God the insurance is going to pay for the alignment my car needed after my wreck or id have to pay out of pocket since this collision center FAILED at fixing my car properly. hood was also put on crooked, as well as other parts falling off within days of picking my car up from this place. LET me not leave out how disrespectful the ladies in the office was. NEVER EVER WILL THEY GET ANY OF MY BUSINESS AND I WILL FOREVER WARN OTHERS.