Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Savion Johnson
2 days ago
The reason why I m giving them a two stars is because I came here about 2 weeks ago, dude who worked on my car told me I needed new wiper blades so I told him replace the wiper blades now I m not paying attention because I m working, full on laptop on my lap while they work. I go today for a state inspection and guy tells me it s not fit because it has a tear In the blade, $16 for a blade, when I told this man to replace the BLADES as in plural. So they replace it and I leave, I noticed the new blade doesn t even touch the windshield as I m driving so now I m having to head back to them because clearly they didn t know how to install a wiper blade while being so concerned about a small tear in the current blade that was working fine I called and I told the guy the blade wasn t working and he hung up in my face, how lame is that as if I have control over the blade being properly installed as if he shouldn t KNOW these things. I m definitely never going to this store Update: so because the manager fixed the issue, I gave them two more stars, simply because he was nice about it and corrected the issue.
T T
a week ago
I visited this location yesterday (4/9/24) around 2pm! I am extremely disappointed with the unprofessional behavior of the service personnel at the establishment. Despite experiencing issues with my tire, the customer service representatives were AWFUL. I explained to Jamie (the super old guy), that my tire pressure light came on. He and another guy supposedly checked them. I then asked which tire was low and he responded I have no idea, I didn t look. Exact words. I then asked so how am I supposed to know which tire is having problems? He then replied not sure, I didn t look. Perhaps he should retire if he doesn t enjoy his job. He then yells to the other workers for me to get out of the bay. The guy in the red shirt and the younger guy then shakes their heads and laughs. I asked for his name (because at this point I m upset) and he says Jamie unless you plan to leave a bad review and then it s Mike Pruitt. LOL A JOKE. All 3 of them. I expect better service and professionalism from this establishment and will be seeking alternative options for tire pressure maintenance in the future. 10/10 don t recommend!
Darrell Florence
2 months ago
It is always a great pleasure to get my oil changed at Chandler shop. The crew are friendly and very professional. The manager there I just call him Big Red, he has gone over and beyond to get me in and out in a timely manner. I trust his judgment on the care for my truck. Just drop by and see for yourself. Thanks.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Ranbow Frog
a month ago
Man it was close to end of shift. Those guys were still working. Took my car in with a smile. Gave it a once over then man 2 gave it a once over. Grand daughter and i were in and out. Courtesy was shown. Wiped up - even the steering wheel. Great job guys.
Raegen Farr
5 months ago
Chandler. $80 oil change with 16 point check.. why have cabin and air filter on check list if it's not even bothered to be checked? Battery was written as 'not inspected', but the man under the hood said 'battery has corrosion'. Is it against policy to quickly grab a wire brush and dust off the corrosion, or atleast written ' corrosion'. Also wrote coolant level was 'ok', but when I got home And it cooled off it was at the min level. They were friendly and fast, which is why they get 2 more stars than I would have given them from the oil change
Carolyn Hill
2 weeks ago
Great service as usual from Grease Monkey Chandler. The staff is friendly and knowledgeable keeping my old truck in good shape is important to me & I can count on these guys for good support.
Nancy Brown
2 months ago
My family has several vehicles which require state, inspections and oil changes regularly. Our grease monkey on 31. In Chandler always does a great job for us. We are so glad that they are there to take care of our vehicles. They have always had the right supplies and skills to meet our needs.
Kristen Dickison
2 months ago
Just went to the Chandler location for the first time. Arthur was great! He was very kind and explained everything for me. He helped me select the right oil for my vehicle. I was in and out fast. Great experience.
Michael B
4 months ago
I went in for a motorcycle inspection and my bikes battery terminal was already broken off and wouldn't start. They continued the inspection then gave me a ride to the auto parts store across the street to get a new battery, and helped me replace it with their tools free of charge. Talk about perfect timing and amazing costumer service. 10/10 would definitely recommend
Kathleen
3 months ago
The people were very friendly, and service was quick. I went for an oil change, but they also found the source of my engine knocking and blasted out the gumped up oil. I always go to Grease Monkey; they do excellent work.
Terry Beall
a month ago
I can t give this place a five star. This place has changed for the worst. Are no longer able to stay in your car for an inspection but you can for an oil change? That makes no sense. Prices are too high for oil change . It s a big rip off!!
Alex Foster
6 months ago
I love using my local grease monkey! The guys are always super nice and efficient. I feel that they are honest about what services my car needs each time I come in. Gage, Mike, Ty, Jamie and Brian always take good care of me and my vehicle in a professional and efficient manner. The shop is always clean and organized and the team works well together and never keep customers waiting for long. Thanks y all! Keep up the good work!
R. Burke Squires
2 weeks ago
Service was fast and very courteous! I was referred by friends and was not disappointed. They have earned my business!
Justin Hayes
3 months ago
This place is great Everytime I ve been. They are professional and friendly people. They aren t pushy about add on either. In and out and I see them double checking there work. I will continue to do my services here.
Wes Quitta
a week ago
The shop manager at Chandler, TX location is great to work with and all the staff professional at their jobs.
Pam Jett
a month ago
The staff was very friendly and efficient i barely had time to settle in the writing area before they called me to check out i will be back
Kathy Garrison
2 months ago
Always polite and willing to help with anything they are capable of doing. Aired up my one tire for me at least once a week until I got a new one
Chris Douzart
2 weeks ago
Would give 5 stars but the quality of service and what they remember to check is great sometimes and really lacking others guess it depends on who is there.
Carolyn Hill
4 months ago
These guys continue to be well-organized and friendly, no matter how busy they will get the job done right and are knowledgeable about referring when the job isn t part of their service. I appreciate the extra checks they perform as well.The work area is clean and organized, the guys all in uniform shirts and focused - it was a busy time at 4:30 pm but I didn t have to wait long at all.I will continue to highly recommend both the Chandler and Athens locations. Thanks, Grease Monkey team for another job well done!
Krissi Marlyna Lester
2 weeks ago
Always quick, simple, and efficient! With outstanding customer service! Highly recommend
Johnnie Hughes
3 weeks ago
I now have a muffler issue that I didn't have before I had my oil changed here. Won't use this company again
Laura Carmona
6 months ago
All the men that work here, at the Grease Monkey in Chandler, are hardworking and honest. They provide fast and attentive service. They also notify me if any maintenance parts will need to be replaced soon (e.g., air filters, tires, etc.) I always appreciate how kind and welcoming Brian, Jamie, and Gage are.Service: Oil changeService: Oil change
Cassie Robinson
5 months ago
Exceptional customer service, translucent costs and services, at every point. They make it a goal to discuss additional services and costsno hidden, "Well we found..." I will be going back for my next oil change.
Laccy Meador
a month ago
They are super super kind and very very quick and thorough and I just love them!
jesus hoyos
2 months ago
Quick, personable, and professional the employees at the grease monkey in chandler are the very definition of amazing customer service.
Sandy Carter
2 months ago
Friendly service and it didn't take long to get my inspection. No waiting.
Becky Scholz
a month ago
They where very pleasant and nice helped me no problems at all. I go there every time.
Glenda Newman
3 months ago
Super nice guys! Didn t even get out of the car. Speedy service with a smile :)
DeAnn Cannady
7 months ago
Fun and efficient! Great place great service. Awesome set of guys!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
gueyhoo
5 months ago
No non-employees inside the bays is a stupid rule. I don't want those filthy workers with oil on their clothes and shoes inside my car. Also the manager is very rude. Looks like I need to find another oil change place.