Ellis Motor Co

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sheila Shelton
4 months ago
I would like to give this shop an awesome review. My first visit with them was an amazing experience. I have a Chevy Sonic which needed motor mounts replaced. They correctly identify the problem, they were quick with the service, and they were so courteous and polite all thru the service. It's a shop y'all you can trust. So a big thank you Ellis Motor Company for taking care of my needs. I will certainly bring my vehicles in for service.

  GiGi Leigh
2 weeks ago
Most laid back mechanic experience. They fixed our jeep s problem on the spot

  Jon and Joy Fish
7 months ago
These people are very professional and honest. They did the work we needed in a timely manner. We always hope we will not need to have repairs but if we we're ever in their area and need repairs we would not hesitate to go to them again.

  Tommy Baxter
4 months ago
They got to me quickly and finished the job quickly. Reasonable pricing and pleasant customer service.

  TX VET
5 months ago
They were very professional and had my truck done the same day.

  poordude2151
a year ago
I went in to get my 2002 Chevrolet Silverado 1500 RH lower control arm replacement done. After inspection the grease nipple for lower ball joint wasn't installed, with that not installed no grease was put in ball joint. Only 1 of 2 bolts was installed on the shock that bolts to control arm. The plug that controls my shocks stiffness wasn't plugged back in. I will not be taking my cars up their again. I won't even take it up there for them to fix the issues that should have done. I'll do it myself like I should had don't I. First place.Edit: I can't even install lower shock bolts because it's stripped out! Very nice! NOT!

  Stephen McNulty
a year ago
Ellis Motor did exactly what I was told they stand for: reliability, responsiveness, professional and the right prices. Will definitely be bringing all my vehicles here for service when needed. Thank you!

  Matthew Cox
a year ago
So I've waited a few days to cool down about this. Here's what happened. My truck needed a timing set replaced. It was well overdue. I got the set, tried to do it myself, ran into a a few issues. I could have figured it out, but I couldn't afford to have it down long enough for me to figure it out. I had it towed in 90% of what needed to be disassembled, disassembled. The finished it and got it back to me. Told me the fan clutch and idler pulley needed to be replaced. I didn't have the money, and I can do those myself. Picked it up and it over heated before it got home. I chalked it up to the fan clutch, and next pay day replaced the clutch and pulley. Now the definitely needed replacing, felt like sand paper and sounded like radio white noise. This is where they get the 1 star. When I took the pulley off I saw they'd left a bolt out the tensioner indexed on. Wasn't a big deal to me considering the state I handed it off to them in and easily fixed when I replaced the tensioner. However. After replacing the clutch, which probably did need it, the truck still over heated. I drained the coolant not knowing if the thermostat or water pump had went out. Turns out it was neither. They installed the thermostat backwards. When I took it off, I thought it was wrong so I checked parts diagrams online, checked youtubes, they all agreed it was backwards. I called Ellis and they attempted to tell me it only went one way. They said "well bring it back well fix it" uh, I already did. And they continued to argue with me that the thermostat only went one way.

  Dramelia Ison
2 years ago
Absolutely amazing customer service. Very professional and a fair price. Had both front rotors replaced, brakes replaced and wheel bearing assembly replaced for a little over $800. Had it done same day as drop off and they kept me updated . Thank you!!!!Services: General repairs & maintenance, Brakes, Brake service & repairServices: General repairs & maintenance, Brakes, Brake service & repair

  Kevin Baumgart
3 years ago
Currently they are replacing a head gasket and doing an oil change on my vehicle. I dropped it off over two weeks ago and was told it would cost 1000$ since I brought all the parts with me. They have procrastinated and don t give updates on the vehicles that they are working on. I have stopped in and called multiple times just to try and figure out when my car would be done just to find out that they hadn t even touched until the last time I called. Each time I called or visited they raised the price of my quote, so as of last Friday the guy I spoke to said I will likely be paying closer to 1500$ for the two repairs. I would not recommend anyone bringing their vehicles here.

  Lindsay Meserve
4 years ago
I hate to say it but this company was very dishonest with me. We had a/c issues. They did the traditional dye test to see if it was leaking, filled it with freon and charged it. We took it back within a month because it started blowing warm again which we knew probably would happen because of the freon leak.The 2nd time we took it back they kept it for a lengthy period of time and wouldn t look at it. Then after calling and checking multiple times they then say they cant find what the issue is and say there s no leak. Then the next day say we need a whole new kit which is 1300-1400.That didn t settle well. We get a second opinion from a different mechanic. It s just a leak as suspected and is working perfectly fine now for a quarter of the price.

  Dark Zain
3 years ago
I'm very satisfied with the work done on my car. I even had to take it back because of a faulty throttle assembly that was fixed prior. I brought it back, they replaced it and no charge. Thanks for all your service! Hope you enjoyed the pizza!

  Jim Boyd
6 years ago
Ellis Motors has worked on my three vehicles over a 10 year period. I go there first for my vehicle needs. They give me a diagnosis and the amount they will charge. They have been accurate on the diagnosis and faithful to their price and time of completion. If there is no problem they tell me so and have not charged me for the time they took to review my perceived problem. Thanks guys for another great job on the Heater Core.

  Jason Camarano
5 years ago
My car broke down in the middle of an intersection. They came out to help me, with no callout fee. Back at the shop, they were able to diagnose the problem within minutes, and fixed it as soon as the part came in, the next day. Service was excellent, and very affordable. Definitely recommend!

  James Eze
6 years ago
Been using Ellis Motor Co. for repairs on my car for the last 10-15 years. I've always been satisfied w/ the work and cost. The only complaint would be that sometimes they seem to get backlogged a bit & wait time can be a few days sometimes (... but I guess this isn't so abnormal, if you're running a good garage & get a lot of repeat business).For the review from 2014 stating that $75 is "overcharging" for labor, even figuring in inflation and maybe changing this to $80 -- that's not overcharging. The norm for labor cost at a shop is somewhere around $70-$100 (and higher at a dealership). Maybe if you've been using some 'backyard mechanic' the $75 may seem high?

  Keith Wright
5 years ago
I ve taken two different vehicles In for repairs and both times I was very pleased with the service. On the second vehicle, I got a call telling me my Tacoma didn t need as much work as I thought. I highly recommend Ellis Motors.

  Ken Culberson
5 years ago
I had taken my truck to a local transmission repair place to fix an aft u-joint that I had detected slack in. They replaced the part. A few weeks later I could still feel slack in the driveline when I would take off from a stop. Sure enough, the u-joint was moving in the mount. The wrong part number was used and while it appeared to be a good fit, it was not. In 3 hours Joey, at Ellis Motor's had me in and out with a new joint and no slack. I don't have time for "do over" work. I will be sure to come back for competent work and friendly service at a reasonable price. Thanks guys!

  Jerry Nolen
7 years ago
Ellis Motor always does a great job for me! Just had brakes and rotors replaced. They saved the parts so I could check them out and got the work done fast at a fair price.

  Guy Atteberry
a year ago
I highly recommend this place. They rushed us in being that we were out of town. Got the job done and affordable. Thanks for the job you all did!!!!!

  Christopher Mcgraw
a year ago
Not everyone has exhalent reviews, just wonted to say they done a exhalent job on my truck and was great on the price

  leebrewer3
2 years ago
I ve had multiple vehicles worked on here. Joey and his mechanics take care of business and Pam keeps everything in line. Very professional. I highly recommend.

  Dawn Rogers
a year ago
Honest & DID NOT TRY TO OVERCHARGE BECAUSE I WAS A WOMAN & WOULDN'T KNOW ANY BETTER! WOMEN, THIS IS THE PLACE TO GO!!! They know their business & do it well!! Highly Recommend!!!Dawn RogersService: Auto body & trim repairService: Auto body & trim repair

  TJ Reeder
5 years ago
Excellent service, speedy repair, price fair and reasonable, can't ask more than that. I needed my vehicle back fast and it was.I will be doing business there from now on.

  Jennifer Richter
4 years ago
Great service! Will always go back again and again. These folks give friendly service and take great care of our cars. Keep up the good work!

  Kaleigh Clark
10 years ago
BUYER BEWARE!!! This is a rip off mechanic if i EVER met one! They charge extra hours AND are over priced on labor ($75/hour)! They cant explain their own bills! They have fee's on their bills that are not necessary! Example: Shop fee: a $12.00 fee for what they explained is for bolts and other things they may need. Yet, they will line item charge you for hose clams and every other thing. So what exactly does this shop fee cover again?!?!DON'T BRING YOUR VEHICLE HERE!

  Argenis Garcia
3 years ago
Had my water pump replaced here. The staff was very friendly and helpful. Truck was returned the same day I took it in. Definitely will be back.

  cody cook
2 years ago
Always good business. Will sit there and explain everything fully. I never feel like I'm getting extra things added on like most mechanics. Will always have my business.

  Jr Gillum
4 years ago
Wanted to charge me 100$ to tell me what was wrong with my ride. Really disappointed because they never charged me before when a check engine light was on!

  Jon Jernigan
a year ago
Ellis Motor is amazing and they do not rip you off and they do quality work! Glad they are close!

  cameron thomison
10 years ago
This place is the best shop around....very honest people and they really take care of all our vehicles. Thanks guys