Accessibility
- Wheelchair accessible entrance
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tracy McBeth
8 months ago
***ORDER FROM HHC DIESEL!!***HHC DIESEL has EXCELLENT customer service!!!I called on a Friday, but it rang until VM picked up. Less than 20 minutes later, HHC DIESEL called back & told me, "If you order w/in the hour It'll be mailed out today," & guess what!?!?!Not only did HHC DIESEL send my order immediately, but WITHOUT QUESTION, waived the shipping fee & had the parts in my hand LESS THEN 48 business hrs later!!Now...DONT EXPECT "free shipping," but these results AREN'T typical!Like my son said, "How many companies do you know that call back & then bend over backwards to HELP?"
Dean Barnes
2 years ago
AMAZING CUSTOMER SERVICE!!!!!!!When it comes to customer service, Mark, at HHC Diesel, is literally the best that I have ever dealt with. When I figured out that the parts I needed would not make it in time, due to the postal service, not Mark, he told me he would see what he could figure out and call me back.Mark called me back 10 minutes later, in his truck, on the way to the post office, trying to get there before the end of day truck left the post office. All so that I could get the parts I needed by Saturday. To top it off, Mark covered the cost of postage!AMAZING!!! Talk about customer service. He told me that he just wants to make sure his customers get what they need to get their trucks running. Not only did he say it, his actions clearly proved that as well. Mark's customer service is at a level you just don't encounter in the retail world.I will absolutely be going back to Mark at HHC Diesel again when I need parts or information when it comes to both my Fords. He certainly impressed and humbled me, I was a bit grumpy when I called him.I can't finish this without saying this last thing,THANK YOU MARK!!!Service: Engine repair
Gregg Murphy
7 years ago
Mark was fantastic to work with. He was knowledgeable and willing to spend as much time as needed. After I placed the order, I was notified of the shipping status and that a tracking number had been created. Within the day however, I got another email from Mark: he had already shipped the package but realized that it would not be at my shop in time due to a Holiday. What did he do? He shipped a second set without charging me, next day air, AT HIS COST, and told me when the first set arrived just send it back! He even included a return shipping label in the second package so I would not have to pay for the first! Who does that anymore?The Nipple Cups fit perfectly, truck starts quicker and I would swear seems to idle more smoothly.All in all, if your building a Ford 6.0, the cups are a nice option to address. Dealing with Mark at HHC Diesel, however, is mandatory. You will NOT be disappointed.
Shawn H
7 years ago
I have a 2003 F250 6.0 that broke down and had a long list of things that needed to be done. While I was repairing the injectors I had the rails off and inspected them. I had planned on doing the o-rings and cups but didn't have the time. I did talked to Mark and he was a big help. I was able to send him my rails and he had them back to me in no time! He was showing me the problems my rails had. I figured it would be like that since the rails are 13 years old with 230,000 miles on them. I reinstalled them and no leaks on the rails and everything seems to be fine. I appreciate all the help and would recommend your shop anytime!
Jacob Brown
2 years ago
Very impressed with Mark. He has a wonderful knowledge base and really knows how to make a bad day become a better one for his clients.Services: Engine repair, Motor buildingServices: Engine repair, Motor building
Austin Mundy
6 years ago
Friendly service over the phone. Fast shipping on my order. Exactly what I needed and at a reasonable price.
Rochelle Boales-Shared
2 years ago
A phenomenal mechanic! My f250 Kings Ranch now runs like a car. This is amazing.....
Izic Merman
3 years ago
Great products, very responsive, a pleasure to do business with.
Pablo Leidi
8 years ago
Great products and amazing costumer service ! Highly recommend!!
Tommu Tolbert
2 years ago
Good products and great service highly recommendedServices: Engine repair, Motor building, Vehicle maintenanceServices: Engine repair, Motor building, Vehicle maintenance
Jason Colclasure
a year ago
Owner really takes time for your questions.
paul hughes
4 years ago
He knows diesel engines.