Lamb's Tire & Automotive
4.7 (874)
2620 E Whitestone Blvd, Cedar Park, TX 78613
(512) 260-6868
lambstire.com
Claimed
Service options
- In-store pickup
Introduction
Lamb's Tire & Automotive offers a wide range of services including tire shop, oil change, brake shop, and more. With a focus on customer service and integrity, they have garnered positive reviews from satisfied customers.
Services offered: Tire shop, Auto air conditioning service, Auto radiator repair service, Auto repair shop, Auto tune up service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service, Transmission shop.
Lamb's Tire & Automotive Reviews Summary
Pros
- Efficient and fast service for various automotive needs like tire patches, oil changes, and brake checks.
- Excellent customer service with friendly and knowledgeable staff that prioritize honesty and integrity.
- Transparent and upfront communication about costs and services, with a focus on not upselling unnecessary parts or services.
- Prompt and professional service with timely updates on service progress, making customers feel welcomed and informed.
Cons
- Occasional issues with documentation or system errors that may cause inconvenience for customers.
- Some customers experienced unexpected extra charges without prior notification, leading to disputes and dissatisfaction.
Suggestions
Enhance the documentation system to avoid issues with tracking customer history and ensure all charges are communicated upfront to prevent misunderstandings.
Positive Words
efficient, friendly, honest, professional, prompt, knowledgeable, transparent, upfront
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Leschber
a week ago
I called on Wednesday afternoon and Lamb s Auto got me in first thing Thursday morning. In one day, on my Ram 1500, they replaced my shocks/struts, replaced my front pads & rotors and one caliper, changed my oil and did an alignment. They got me out the door by 2pm so I was able to pick up my kids on time.My truck has 83k miles and drives like new again.
Chris Guajardo
4 weeks ago
Michael and his team went Above and Beyond with their customer service. I am 100% satisfied with their work. This location has earned my trust and I no longer need to look elsewhere for my automotive needs. They are honest, they take pride in their integrity and their work ethic is second to none. Communication Grade......A+. Shout out to Michael and the entire Lamb's Tire and Automotive Team at this location. I will be back to give you my business!
Sandra Montes
a month ago
I took my vehicle in because my brakes didn t feel right. I arrived at 4pm and they pulled the vehicle in right away. After determining that everything was ok visually they kept it overnight to do a more in depth check. Called me by 8:30am saying the bled the system but didn t see any other issues, but wanted me to test drive it to be sure. The tech thoroughly explained what they checked and said there might be an issue with one of the many seals in the master cylinder, and they could replace it if I wanted but they didn t want to sell me anything that wasn t needed. I was very impressed! Most shops would automatically try to sell you on extra parts and service. Walked out only being charged a diagnostic fee. I ll definitely be back!
Mario Cruz
a week ago
Went in for a tire patch up, took about 30 mins and I was on my way. Super fast and super friendly staff. Definitely recommend!
Eric Bumpus
5 months ago
What a phenomenal experience I recently had with Lambs. Going through tire repair or change can be a pain but they were truthful professional and fast! They were also a super huge blessing to my mother as she need tires as well. Thank you and I can't speak highly enough! (Update) 4th visit still exceptional!
Patt Daugherty
3 months ago
I took my truck to three other shops to have it checked out and just didn't feel right about it. I brought it to Lambs and the manager Michael immediately brought it in to do a quick check out of everything, and in 20 minutes had an overview of what was wrong and a price. I felt everything that he was showing me was actually what was wrong with my truck unlike the other shops who I felt like were padding the estimate. The price was also thousands below the other shops. I brought my truck in on Thursday at 4ish it was ready by Friday afternoon, had a whole front end rebuild and additional work. Took it out for a drive before I paid for it and everything was better than expected! From this point forward I will have nobody else work on my truck except these guys. I highly recommend Michael and his staff!
Srinivasan Sundaram
a month ago
Excellent service, friendly front desk staff , reasonable wait time , timely updates on service progress. Over all like the service and will stop hear any of my future car services need .would recommend for anyone as well .
parker austin nola
a week ago
I go to a few different Lambs and I must say, this location is always VERY EFFICIENT, ON POINT and UPFRONT about costs and services. ALWAYS a great experience!
Leslie Yvonne Roberts
2 months ago
Got a state inspection, oil change, brake check and alignment in just under 2 hours ON A SATURDAY! Service and price were great. I think this is my new place!
Donna Phebus
4 months ago
Very busy place. I always try to get there early so I don't have to wait as long. Usually does a good job for me. I have had many nails and screws in my tires and they always take care of them. Make sure you get the road hazard on your tires.A big shout out to the lady (I'm sorry can't remember her name) that works at the front counter, she is so nice.
Basil N. George
2 weeks ago
We brought in 2 of our cars for oil change and inspection. Service was prompt! Easy to deal with and great experience.
Judy
2 months ago
Employees always very pleasant and keeps you informed of when your car will be ready.Explains all the work done and what needs to be done.Waiting room very clean.They always go out of their way to get done what needs to be done in a timely matter.
Jay Morrison
4 months ago
I was very impressed with the people working there. They were very friendly and knowledgeable about what my car and I would highly recommend them to service anyone else's car! They got a 10 from me! Jay
Nick Niestradt
2 months ago
I had an amazing experience! The staff was incredibly professional and honest. Absolutely loved that coffee and water were provided at the store. The service was quick and accurate!
Pamela Koenig
5 months ago
The assistant manager, Brad was very courteous and helpful. And I was happy to hear my mechanic Victor was still with the company. He is an ace mechanic and knows how to fix anything. The customer service from Victor and Brad goes a long way!!!Thank you, LAMES Richard & Pam Koenig
Frank Leung
5 months ago
I'm very happy with Lamb's Automotive. Brad was extremely helpful and knowledgeable, and the service there from everyone is top notch. No need to pay the high cost at the Dealership when your neighborhood Lamb's takes care of you. Thank you.
Santiago Bocanegra
a week ago
Great service! They are no pushing you to buy a recommended extra service from them.
Garret Zenanko
4 months ago
I set an appointment for my Tesla Y to install some new tires in the rear. I was In and out with zero issues extremely quick. #impressed
HAYDEN DAVIS
3 weeks ago
Went there for a state inspection with no appointment, and they were able to get me out of there in 30 minutes. Friendly staff as well.
Ken Rojas
5 months ago
I always enjoy working with Brad and his crew. They take care of us on a regular basis. We always feel welcomed back.
sharon mclain
2 weeks ago
Lambs serviced my car and I got a state inspection very quickly. No appointment! Fantastic
DaHui Kahuna
7 months ago
Manager Michael is very cordial, professional and knowledgeable. He expedited my order based on warranty work and prioritize it. I will continue to patronize this establishment as long as Michael, technician John are both here. Thank you so much team! Ramon
Paul Hickman
a year ago
We were really pleased with the service we received today. We had a slow leak in a tire and needed to get it fixed in a hurry. We didn t have an appointment but they got us right in. The tire was repaired, balanced and mounted in less than an hour. The mechanic was very nice and knew how to drive a Tesla. He explained what needed to be done and completed the repairs promptly and professionally. The service advisor was very helpful and she took care of everything. We will return to this location in the future. Thanks
Ty Neal
5 months ago
Majority of the stars are for the front desk. She was amazingly friendly, considerate and warming from the time I walked in until i left. They have guaranteed my future service. Give her a raise!!!
Brent Evans
7 months ago
They damaged my rim on my brand new truck while replacing a flat. Brad replaced my rim and made things right!
Lanny Wadle
3 weeks ago
Fast, honest, and friendly service. We will definitely take our vehicles back to them.
Stephanie Thornburg
7 months ago
I've been coming to Lamb's location on Whitestone in Cedar Park for a few years. The team here is great! THEY TAKE THEIR TIME on my oil change and I appreciate that. I don't ever want a quick oil change, I want my mechanic to take the time necessary to properly change my oil and not rush. The employees are very friendly and responsive too, it seems like the same core team has been there for a while and they really care about their customers.
maher jordan
7 months ago
Not happy with the service. I went in and explained to the lady in the front that my wife s car has a vibration at need to see what be the cause. She said she will have someone check it. She came out and told me that the car drums needs surfaced and the tires to be balanced. I told her that I bought the tires new and were balanced before I came over to lambs auto. She was taken back. Extra charge for no reason.. she told me that there will be $62.00 charge. She never told me as I walked in there will be a charge. I could have went to the brake shop for free estimate. You need to educate your representative to tell customers the charge upfront. For that reason, I am disputing my charge with my credit card company. What a ripoff.
Greg Littlefield
3 months ago
I live near the Round Rock location, but the Cedar Park folks always take better care of me and my cars. It s worth the extra drive to make sure the job is done right.
James Barton
6 months ago
They couldn t find my lifetime alignment of my car in the system. Thank goodness I had my paperwork to prove it in the glove box. Other than that it was a great experience once I provided my paperwork.