Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Benavides
6 months ago
Had 2 oil changes there Walmart is the cheapest place to get one, but the people that work there make you feel like you've gone to an expensive place

  Calico Sweet III
a year ago
This has to be the worst service center on this planet. They will either lie to you, giving you a reason why they "can't" change your oil or they will mess up your vehicle. I will try my hardest to never ever go into another Walmart as long as I am alive. And if you like the way you vehicle runs I suggest you stay far away from this service center because if you let them touch your vehicle it will never run the same again.

  M Jasso
2 years ago
Horrible service! First they put the wrong oil in my car and then, when they changed it for the second time, they overfilled it by at least a 1/2 quart. They didn t check my fluids and the technician had an attitude when i took my car back to have them take the excess oil out. They got oil on my leather seats and had the audacity to make snide comments about me while fixing their mistakes. I had to speak with store management to let them know that their auto service department had failed miserably and they didn t seem too surprised. Management did give me a gift card for all the trouble, which I appreciate, but i will not ever take my car back there.

  Amanda Leach-B
2 years ago
Came here to replace the bulbs in my headlights. The wait time was going to be 2 hours because there were so many people ahead of me, but Raul (or is it Raol? I didn't ask the spelling, sorry!!) Popped my hood and popped the bulbs into my headlights in the parking lot. It was so inexpensive, and he took less than 20 minutes. Definitely coming back here for future auto care.

  Ashley Hartman-Klein
4 years ago
Don't go here for service at all!! I went there for tire rotation and oil change. They are so improperly trained and careless that they cause $663.51 worth of damage. Bottom left of both pictures show damage, comment from employee admitting fault and proof. They also don't need to know anything about cars to work on your vehicle. When you confront the managers they become aggressive towards you and automatically deny any fault to damage even when you have a written statement from the employee admitting to causing the damage. I only get service at Walmart, I bought my tires there so it's free. Why would I go somewhere else that'd I'd have to pay.

  Derrick
5 years ago
Came in for a balance turned out to be a defective Tire, and the tire is discontinued. So originally they were going to only replace the single Tire with a completely different tire different tread pattern same size comprable price. However I wasn't having that, Tire should always be matched the two on the front should be the same and the two on the rear should be the same. So after some minor haggling the manager agreed to replace both the tires so now I have the mismatched set but at least their in pairs. So if Walmart's tire department doesn't know this simple rule then I question using them further.

  Steven Zettner
5 years ago
Had a flat while camping near Castroville. We were leaving the following day. The Castroville Wal-Mart had to order the tire, and the manager, Andrew, wasn't sure if it would arrive by morning. He was out the next day but called and texted to follow up. The tire did arrive the next morning. The staff promptly contacted me and worked on the truck right away so we could leave before rush hour. Many thanks.

  Austin Phatshaft
11 months ago
20 minutes left til close and they refused to fix my flat tire.

  Denise Knowles-McDonald
6 years ago
I went in for a flat tire and only took them about 20 mins to get to me. Great communication with the staff. This is my go to place in Castroville now when i have a flat.

  brian soberalski
2 years ago
Guys have fun there, but they don't listen and follow directions. They were having fun talking with each other rather than working also.

  Rachel Van Zant
5 years ago
Went for an oil change. Ask the clerk how long wait time was. He said you will be out in 30-40 minutes. An hour and a half, still waiting!

  Richard Spengler
4 years ago
Had power outage while there getting vechicle serviced. Service personell could not go back to work untill store manager go them permission?

  Bianca Quintanilla
a month ago
Great Customer Service

  Christopher Filline
5 years ago
Did a good job but it took all day. I was 2nd in like for 5 hours

  Anthony Barker
6 years ago
Friendly well good workers they tell u everything that's wrong with yo vehicle if yo interested just go by and experience it yourself

  N M
5 years ago
It does not take 1.5 hours to change someone's oil.

  ORALIA LUNA
4 years ago
Always satisfied with the customer service at the Auto center area.

  Seth Timroth (STimroth)
3 years ago
Friendly staff, work to get you in and out. Knowledgeable.

  Katherine Cristo
6 years ago
Great Service, fast and professional

  Jesus Jess Sanchez
6 years ago
Friendly

  Mrs. Owens1
6 years ago
Great service