Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sol Atkins
a week ago
The fastest brake job I've ever seen in my life, very impressive and they order the needed part on the spot which gets delivered in minutes. If you need it now, it's absolutely the place to go no hesitation. If you have the time, it's definitely on the higher end of the price range $120 per axle (labor only) for brake pads which works out to roughly $250/hour
Pamela Medina
3 weeks ago
Very fast and friendly service. I had a few laughs getting my oil changed. Stop in and get your oil changed. I have been getting my oil changed here for about 2 years now and I have never had any problems. I never had to wait. Thanks.
Peggy London
a week ago
I got my car inspected in no time. Workers are efficient!! Tks
Robert Smith
6 months ago
My wife took her car there to get her brakes done. On the drive home after the job was done she noticed a loud rattling sound that hadn't happened before when she hit a bump. She parked the car for a few days and waited till i got home. Once I got home I verified that there was a rattling coming from the brakes. We took it back up there and they said they brakes were installed correctly, checked the brake fluid, and said there was nothing they could do. I can do a brake job, the problem is I don't have the time. I don't know why they didn't install the ant-rattle clips, but we will have to take it somewhere else to get the job done correctly. Do yourself a favor and go somewhere else.
Alexia King
7 months ago
Absolutely hated it. They d looked at my car and told me my oil plug was too stripped to do the oil change. Understandable, I ll get it fixed and come back. I get home and my car is smoking. I pop the hood and oil is covering my entire engine bay. It s everywhere. They forgot to put the oil cap back on. How. Never going there again as they were also very unwilling to come out and fix it
Valerie Noble
7 months ago
Last oil change there a few weeks ago. All the oil leaked out of my car from the bolt on my oil pan. Im lucky my engine did not blow up. I saw the leak myself. Will never go back there again.Service: Oil changeService: Oil change
Richard Wiles
9 months ago
I've used this place for 5 years, but i won't anymore. Cussing vulgar language between an elderly employee and a young punk kid who only checked the air in two tires and said they were ok. not so, they were all low except one. I had to ask for my receipt only to see they used chevron oil instead of pennzoil, like i always use. Also charged me for a oil plug they rounded off. Like i say, I'll never go back.
sherry cheek
8 months ago
On my way to Dallas...and i let my oil get too low. Needed fast service and i got it.:) Professional, quick service and friendly....Thank you!S. Bowers
Tiffanie Kalbas
a year ago
First of all they were $40 more than the other oil change place in Carthage, but I guess what really got me was when I drove off and looked at my receipt- i noticed where the checklist for a full service oil change had everything checked or completed. When I called to ask why I was being charged for a full service oil change when the services checked were not even provided he responded they don't do those things anymore because of covid so I stead of changing the price to match the services actually provided, instead they charge you full price and use covid as an excuse to take your "full service cost" without providing full service. SMH. What a shame. I recommend going to Auto Express Lube. That's where I usually go and I should've patientlywaited in line today. I had to get back to school and was in a hurry but now I realize why they had all their ports full and this place was completely empty. Their overpriced, dishonest , and take advantage of their customers.Service: Oil change
Darcy
a year ago
My husband took his truck for an oil change on 6/29/22. He watched the oil change and none of the checks were performed, as the receipt shows. He specifically asked them to check the air filter and when he questioned it, they told him it was checked. It was not, he had to check it when he got home.Here's the fun part... the $99.95 "Full Service Synthetic Oil Change" does not include the cost of synthetic oil! So we paid $100 for the oil change and then $57 for the oil, plus a $9 bottled oil up charge. THIS IS RIDICULOUS!! When my husband questioned the cost of synthetic oil not being included in the $100 oil change, he was told, "You can thank Biden for that."We do not normally visit this business and we certainly will never will again.Service: Oil change
Kimberly Smith
3 years ago
Quick, but when the tech replaced my air filter, he placed my windshield fluid line inside the box causing it not to work. Was NOT a big deal, my son just pulled it out and it works fine. I don't think he a tried to do it. He even special ordered my oil when I got there and about time he ready to put my special ordered oil in, the oil was there.
Tina Lopez
a year ago
They but back on a faulty seal which caused my car to leak all the oil out within one day. Then I was stranded waiting on them to get to me for 4 hours and couldn't move my car and was no where near any place to get my kids anything to eat or drink. When he finally showed up 4 hours later all I got was a sorry. When what should have been done was a full reimbursement for the oil change or the least would have been to offer me something to get my kids something to eat. Let's just say I will not have nothing some there again. Shame on you guys because I could have just kept on driving it until the motor locked up and you would have been out alot more than lunch.Service: Oil change
Ron Marney
2 years ago
90.00 just to flush out my ac system & not recharge it!! Full service price for just venting the system? Um, no!! Plus she was rude, cussed & was very condescending in the way she spoke to me. I worked there for 4 years and it KILLS me they keep hiring her back. Call for Trey or Chance if you want fair & honest prices: they're the owners.
kilex smith
5 years ago
The service was wonderful, and the people we're super nice. They had my car finished in no time, and did everything on the check list they provide on my receipt. The price was great as well. The man that checked me out was very helpful in walking me through the process to get a trailer inspected as well. I will be seeing them very soon. They have my business from now on.
Ilka Ilka
a year ago
The receipt states they did Checks and Inspections. None of them were performed. They are overpriced, wanted to give us the wrong weight oil, which would void the warranty. Never again. Not worth it!Service: Oil changeService: Oil change
Zac Gomez
9 years ago
Went in to get an oil change and they noticed my inspection sticker was out, which I appreciate because I had forgotten. They guy was unenthusiastic and seemed like I was bothering him a little but I was okay with that. It's hot today and I can understand someone not being in the best mood. Service was quick but when I looked in my truck they didn't clean any of the mess they made while replacing my inspection sticker. Not only did they not clean it but they let all the small pieces fall into my speaker well. Now you may be thinking, small pieces, they may have overlooked... No, it was lots of tiny white sticky pieces on black trim. Not impressed with my first experience. Don't know that I would go back.
luke blackmon
5 years ago
I went here to get my oiled changed. My car takes 5w-20. They put 10w-30 in it and two weeks later the timing chain bends destroying my entire engine in my car. I will never be going back here again. I do not recommend at all!!!
Holli Tate
2 years ago
Happened to be in Carthage and needed an oil change and inspection done. He refused to honor a 20% off coupon because he's "not corporate America". Fine whatever. Got the inspection done and went to register the van. All the information was wrong. The van is a Ford yet the inspection report he gave said it was a GMC passenger car. He is down right argumentative saying he didn't make a mistake and that it was the states mistake. This van has been registered in TX for years with no issues. He says that he can't go back through his records and find the inspection report and that the only way to fix this issue is to drive the hour back to Carthage and he will prove to me it wasn't his mistake. Don't recommend Kwik Kar Lube & Tune at all to anyone.Service: Oil change
Becky Ballenger
5 years ago
The guys at Kwik Kar are phenomenal!!!!! They work their tails off!!! They really worked hard to take care of me, and all their other customers. They plainly explained the pricing for all the work they did on my husband s truck. They ve been in business for 26 years, and I can definitely understand why that is.
Chandler May
3 years ago
The dudes had no problem flirting with me during the whole inspections. Had no problems taking my money but did have big problems giving me the correct paperwork, not filing to insurance in a timely manner and insisting that the only way to fix this issue was to DRIVE 45 MINUTES FROM LONGVIEW TO CARTHAGE. No faxing directly to the court house...where I was...not emailing ME or the courthouse the document. I went there because of comfort and because that s where I HAVE ALWAYS WENT. No more. If you use this company be aware
DIANNE AKIN
5 years ago
I had my oil changed there they charged me 118.00 for a full service oil change and all they did was change the oil, but they charged forchecking wipers (car is brand new)Filling washer fluid (filled the day before)Check tire pressure( did not check)Vacumed (didn't)ect ,ectMy car is brand newThe first thing they said is we need to put an addictive. Again my car is brand new.DON'T TAKE YOUR CAR THERE
Michael K
5 years ago
Been getting my oil changed with this store for many many years. I recently went there March 13th 2020 for air in my tire.The new owner, CHANCE, told me there is a charge to get air in my tire and I asked why and he said, " because I AM THE OWNER.I WILL NEVER GO BACK. He has lost my business and many more people I know will not be going there store.Spread the word.
Chris Cannady
a year ago
I highly recommend the folks here at Kwik Kar!! They are nice,down to earth people. They are "Kwik" and can always get the right oil at the right price!!
Ben Brimhall
11 years ago
I had my oil changed & tires rotated twice @ Kwik Kar Oil & Lube in Carthage, TX. I went to Pippen Chevrolet in Carthage, TX to have my oil changed & tires rotated because they (Pippen) will do the work for 1/2 of what it cost @ Kwik Kar. I orginaly started with Pippen by taking my wife Suburban there. That is how I came to the knowledge of the price difference. The last time I took my Ford into Kwik Kar, they stripped my oil drain plug out. I didn't find this out till Pippen brought it to my attention. This being the first time Pippen had touched my Ford, I knew they had not stripped the plug. I called Kwik Kar to bring me a replacement plug. They did so after making me wait 1 hr. I was also charged $5 for the drain plug. In my opinion, I should have not been charged for something that I didn't no mess up. I refuse to go to a place that charges double on the exact same service. Their customer service is sub-par in my opinion also.
Angel Morgan
3 years ago
If I could give no stars I would. They are ignorant and discriminate. They also messed up my blazer after an oil change. Over charged me. I do not recommendThey are rude.
Jorea McNamee
6 months ago
Completed the state inspection on my vehicle in less than 10 minutes.
ProfessionalDad9
3 years ago
The oil change was ok and the guys were super nice but there was an older lady doing all of the work underneath and she was just downright crotchety and rude called me stupid for the kind of oil I was putting in it like I couldn't hear her just really unpleasant
Dewae X
4 years ago
They are quick ,friendly and very professional. Kiwk Kar is the best business in Carthage Tx to get ac, oil, and tire rotation. They have my family s business from now on. 5 starsssss
Daniel Siau
9 months ago
They do a good job and they are very fast, great service.
demona Lafae
a year ago
Awesome guys working there fast and efficient. Didnt reset my sensor but cost wise it was perfect.