Lotus of Dallas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sal Costa
5 months ago
I placed an order with Mike in December of 2022 for an Emira, but decided to cancel & Mike handled my order & refund with ease. Well, I changed my mind & placed another order. Once again, Mike called me, got my configuration & deposit, & handled everything quickly & with care. Need a Lotus? Call Mike!

  Maurice E
a month ago
Tony was fantastic to work with on getting my Emira. Always kept me posted. Answered emails and calls promptly. Nothing was too much trouble.He help with the sale of my Evora GT. Got it sold in 4 days at my asking price.Highly recommend working with him.Everyone at the dealership was amazing. Sales, service and workshop.Bought my Lotus Evora GT from them in August 2021 No IssuesService manager Gio and his staff we also great to work with.Very accommodating on everything.Highly recommend Lotus Of Dallas to anyone. You will not be disappointed.

  Sandi B
11 months ago
Purchased my Bronco from Florida. Very professional, prompt response and probably the easiest car purchase I have ever made. Had the choice to have my Bronco transported to me (they set it up) or I could pick it up, which I chose to do. Take the time to tour their inventory of new, exotic, classics and all in between. You will be impressed! Michael was attentive, professional and answered any and all questions. My vehicle was cleaned, gased up and ready when I arrived.I highly recommend Michael and this dealership.

  Jose Valenzuela
10 months ago
Earth Motor Cars was great and first class in customer service!! Michael Acaron went above and beyond to make sure I was happy with the purchase and delivery. He also accommodated a pick up on a day they were closed! I would definitely recommend buying from them and I personally will return in the near future for my next sports car!

  Jeff Gerhart
a month ago
LJ got me into the car of my dreams in less than 4 hours. It couldn t have been easier.

  Edgar Rodriguez
a year ago
Ivan Navarrete made the process of ordering the new Emira nice and easy. Walked me through the steps and answered all my questions! Will post a full review once car is received.Michael Acaron made the Lotus Emira test drive event awesome! He knew how to handle and test the car to provide an excellent customer experience.The facility looks great and nicely organized as well.

  Elyse
11 months ago
Michael has been great with helping me get in line for the new Lotus Emira. He was very informative about the process as. I know I m in excellent hands!

  Jim Meckley
2 years ago
I decided to order an Emira last summer as I was packing up to move to north Texas. On my first call to Lotus of Dallas my Emira was configured and ordered. Lotus of Dallas has been my advocate with Lotus ever since. They have proactively kept me informed and been very fair and straight forward with my place on their list as well as price. They are very well informed with the details of the Emira helped me with configuring my car. I couldn't be happier with my car on order and this dealership.

  Tim CRiswell
6 months ago
Michael Acaron has been assisting me with the order of a 2024 Lotus Emira and the service has been simply fantastic!

  Ninoo
6 months ago
Mike helped answer all my Lotus questions and was amazing to work with! Would recommend Mike at Lotus of Dallas anytime you need help.

  Dennis Franks
a year ago
Hi highly recommended Luke at Earth Motorcars. He was very attentive without being pushy and was able to answer any questions. I found the dealership to be very efficient with the trade and purchase process going smoothly and quickly.

  Sam Phillips
2 years ago
I wanted to pre-order a Lotus Emira. I have called Lotus of Dallas 4 times and never received a call back. I have asked for a call back via there online chat feature, and to this day have not gotten a call back.I visited the dealership with 10K cash in my pocket to put down a deposit and I was ignored. Eventually I was advised there were no additional spaces available on the pre order list.A few weeks later I called to speak with the GM. I was told the store does not have a general manager. I mentioned how I had been ignored and told I could not pre-order a vehicle. The complaint specialist I spoke to advised me this was not the case., and assured me if I came in they would take my pre-order. I was told to speak with LJ. I agreed to come in the same day. After the phone call I immediately drove to Lotus of Dallas (Earthwood Motors). Upon arrival I asked for L.J. and was told he was not in the office. I mentioned I was here to make a pre-order and was told no one could help me. I mentioned my trouble and how I had been trying to pre-order for weeks. I asked if someone else could help me and I was told no.There were literally two employees sitting at their desk doing nothing but playing on their phones,If this is the level of service I am going to receive, then I do not feel comfortable giving this dealership my money. When you buy a vehicle that costs 100K, you want to have confidence that you will be taken care of should an issue or warranty claim arise. This dealership does not make me feel comfortable, in fact they made me feel ignored. In the event of a warranty claim they would probably ignore you too. I am going to visit Lamborghini of Dallas or Park Place Porsche instead.THIS DEALERSHIP HAS HORRIBLE CUSTOMER SERVICE AND DOES NOT CARE.

  Andrew Hamilton
2 years ago
Talked to Josh about a few car's he has available . He s very knowledgeable and more importantly took a genuine interest in needs regarding a future purchase. I ll definitely be working with Josh as I continue my car search. Thank you for everything!

  Bjorn
2 years ago
What a great service team. Took in our 2014 Lotus Evora and they made everything so simple as well as communicated every step of the way. Definitely trust and will return for future services. Thank you Lotus team.

  Darren Adams
2 years ago
Josh Palladeno was great about getting my questions answered quickly for ordering the Lotus Emira. The process was easy and hopefully the buying will be just as easy when car arrives. Thanks again!

  Frank Cortese
2 years ago
Lotus of Dallas is the newest Lotus dealership in the US. The demand for the new Emira has been enormous and have over 100 per orders with only 31 allocated cars. They will not let anyone cut the line if they pay more for the car. About as ethical of a dealership as they come.

  Cody Macdonald
10 months ago
One of the best in terms of customer service! Michael helped me and made me choose this location over a closer one to where I live. Will be going back again!

  George Barnes
11 months ago
Michael & the team @ Earth MotorCars go above & beyond for their customers!! Excellent service 10/10 would buy from them again

  MANSOOR SHAIKH
a year ago
Great experience. Really quick service. Sunny did an amazing job getting everything ready. Best car buying experience by far.

  Bruce Buchanan
a year ago
Great service from start to finish! We especially liked the free wifi included with the Premium package!

  Alloju Cornea
2 years ago
Has been a great experience ordering my Lotus Emira from EMC! Can t wait for it to arrive!

  Kent Horneffer
2 years ago
Joshua was extremely prompt, professional and knowledgeable. Make sure that you ask for him, you will be happy that you did !!

  Haim Feldman
2 weeks ago
Amazing customer service

  Max Kahn
10 months ago
Easy, no nonsense, and efficient. Couldn t ask for more in a dealer.

  Matt Villanueva
a year ago
Told me they had the (pre-owned, non-Lotus) car to get me here. Wasn't on the lot.

  Cade Reynolds
2 years ago
Great place to do business!! Can t wait for the New Lotus Emira to arrive!!

  Delfos Sambucetti
2 years ago
Great place to buy a vehicle go see Josh for all your needs!!!

  Meme Langston
a year ago
Very helpful and friendly