Joe Hudson's Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jackeline Sierra
a year ago
I recently had a car hit my Bronco in a parking lot and leave. It left a really big dent right on the passenger door and I couldn t open it more than 30% of the way. I was recommended this place by my insurance and I had a near-perfect experience overall. They had to delay my pickup by a week but it was totally worth it and I love the way they communicated with me! The girl at the front desk was always patient and very kind. The guy in charge of fixing up my car was great also! He left my car looking brand new. I added before and after pictures. I could not be happier with their services!! I wish I could remember my techs name but I am so grateful to him and his team!Service: Body & Trim

  Patti Shepard
a month ago
Horrible customer service and poor repair of my car. Had my car for a month as a result of a parking lot accident. I had to keep calling asking for updates, finally got my car back and shortly I took it back as I noticed some issues. Told it s after market parts and insurance won t cover it. I called my insurance and they made arrangements to be fixed. I received a call on 2/5/24 from Precision saying parts ordered and they ll call me when it comes in. During this call I voiced my concerns and yet to hear anymore. This is unacceptable customer service and poor quality work. I ve started a complaint with the Insurance commissioner and will let them investigate the poor quality work and lack of concern in providing quality service while accepting our hard earned money and/or insurance reimbursements

  Tiffany
a month ago
*******updatewent and had an alignment done after getting new tires. was told that the front left tire rod was so bent my alignment was very off and i need to replace the rod. They told me this would be from an impact such as a wreck AKA what i came to this body shop to have everything fixed 4/2022... now i have to pay out of pocket for something that should have been fixed on my claim.also my review wont post with pictures******************not quite sure why my review never posted, so I am reposting it.I thought I was going to refrain from leaving a review. But I have finally decided to post about my experienceIn my opinion, The communication throughout the process after dropping my car off was very poor. I was never contacted throughout the whole process from dropping my car off until picking it up.I dropped it off the end of March 2022 and picked it up the end of July 2022. I was made to feel like I was an inconvenience by calling to ask for updates on my car. I was having to pay out of pocket for a rental car after one month (insurance only covered 1 month) due to a part being back ordered. I finally convinced them after a lot of back and forth to put my car together until the part came in and let me drive it.While in the shop, my car was not covered while the parts were removed and was left open in the shop (pictured 1,2).The part ended up coming in January 2023. And again, I had to call every couple months to see if it had come in. When it came in, I wasn t told until I contacted them.I had to take it back to have my lights adjusted because they were point too much toward the ground.The steering wheel isn t straight when the tires are straight- it wasn t like that before I took it in.Spots were missed on the sides where the new hood and side panels were painted. (Pictured 5)This fabric in the wheel well was not completely sealed down when I got it back. (Pictured 6)The car was detail serviced for me since it was left open, and the hood and front door have these swirls (pictured 7) on them. I can t get it off with washing. I haven t tried having it detailed again because I m too nervous bc it looks scratched or in the top coat.And the thing that made me come and write a review is that I have just had my car back just a year, and there is painting chipping off the new hood just from going through a car wash. (picture 9)The only positive thing- the manager John finally at the end last year started communicating with me and was very friendly. The reception lady was also friendly.Service: Body & Trim

  Keith Neal
a year ago
I came here on an initial insurance claim for vandalism scratch. But the gift of a human,John , said they might be able to get it out. Wasn t that deep. So I guess they buffed it and saved me, no need for a claim. And he saved my sanity with that mark on my brand new chevy 2500 HD Silverado. I recommend the class and caring nature of This business. This inside lady was a complete pleasure too.

  Mari Pacheco
8 months ago
DO NOT RECOMMEND THIS PLACE!! IF I COULD GIVE 0 STARS I WOULD! Worst mistake of our lives was taking our 2021 Ram to this shop! Don t take ya lls vehicles here unless you want poor service! My husband has been dealing with this place for more than a yr now, took the truck back in April 2022 when he was involved in a car accident & gave it to us with all types of issues Don t even know where to start, they quick to get peoples money but take their sweet time fixing vehicles & there excuse is the parts haven t came in yet.! lack of communication, always had to call them to get any type of update. They gave the truck back to us May 2023 & already had to take it back to them 3 times & they still didn t fix it properly, I called the adjuster/ person who was dealing with our truck & let him know what problems the vehicle still has & his response was to keep it for another month & come back and tell him what all issues the truck has, like was that not his job to check in the first place & check that the car is running properly. Break petal is lose, cables from the hood where just hidden didn't even bother putting them back how they were supposed to, hood shakes when on the freeway, the doors are hanging like if they did even fit them correctly we literally have to close the door hard for it to close right,carpet not installed properly either its missing some pieces to avoid it lifting up, the list goes on . At this point he sounded like he was tired of dealing with us and don t want to get the truck fixed. Mind you we only have had the truck with us for a few weeks and he made it seem like it was our fault all this new issues are now coming up on the truck. Maybe if the work was done correctly none of this should be happening. THEY FIX SOMETHING & BREAK SOMETHING ELSE! If the job was not possible to do then they would of told us in the first place and took our business elsewhere !Services: Painting, Body & Trim, Welding

  GUS GHASSAN
4 months ago
I took my vehicle for paint estetment, and the guy at the office is very professional even when he reads my name at the insurance email and starts laughing loud !! For some, it is insulting, but for me, he was cool

  Ivanna Smirnova
8 months ago
Not sure how they got licensed/certified but it looks more like DIY shop rather than professional body shop. If you want your car to be done on time and not being fed tomorrows for weeks on end - find another place. They have no recollection of how much money they are costing clients with their incompetence. And sad part is - they don t care about it at all.When I finally told that vehicle can be picked up (still need to bring it back to them on September to finish even though they had it for over 6 weeks) - I found a NEW DENT on one of my doors and it looked like drunk person has put bumper on a car back. So they failed at all aspects: timing, quality, professionalism. At this point - any other shop is definitely a better choice.Services: Exhaust, Steering & suspension repair, Electrical, Body & Trim, Welding

  andres sirit
a year ago
I do not recommend this shop at all! they are irresponsible!!! I left my truck to have minor damage repaired! It took three months and the excuse was that they couldn't get the part!!! that they had done their best and could not find it!!! my husband went and told them what the piece was! We looked for her ourselves in the Nissan and it was easy to find her that day in the afternoon, she already had the part and we went to take it to her! the cost of the piece was 28$ !!! To think that my truck was stopped for three months for a part that cost us $28! if my husband doesn't ask what the piece is I think we would still be waiting for them to still be looking for it! After it was ready, I went to look for it and they didn't give it to me! because the check had not arrived! We called the insurance of my truck, the check was sent again and they told us that we had to wait 10 days for it to be paid, otherwise they would not deliver the truck to us! A few days passed and we called and were told that the check had not been sent! We communicated again to the insurance of our truck and they told us that the check was already there! because they had not realized that the check had already been made effective !!!! irresponsible! incompetent !!!! lousy service! 0000000

  Christopher Starks
2 years ago
I has referred to the business by the adjuster and I could not be more pleased with the care and services I received. Weeks after I had received my car back my car started to running sluggishly and I called Mr. Ricardo and he said that he had experience with his own car having that problem and he got me in and took care of the repairs for me. That was great! I will definitely continue being a customer and will share my experience with others.Services: Painting, Auto engine diagnostic, Body & Trim

  Becky Lewkowski
3 years ago
My car windows were smashed and my car was ransacked. They even ripped up my back seat. I am a travel nurse and found my car like this coming out of work after a particularly hard shift. I have no idea where to take my car and I am so glad I took it here. I was very stressed out that morning and Ricardo calmed me down with his friendly service and extreme attention to detail. He noticed little damages to my car that I didn't and the repairs went perfectly. I am so grateful I chose here to take my car. Ricardo made me feel right at home and even called enterprise to pick me up. I cannot say enough good things about this shop and it's employees. My car was repaired in a timely manner and looks amazing. Thank you so much Ricardo and team!!

  Brigham Krebs
a year ago
Quick and professional work for an insurance claim. Reasonable rates for additional out of pocket repairs. Their PDR guy is really good. They took out long vertical creases in my doors and I only know they were there because I'd stared at them for several months.

  Alejandra Flores
3 years ago
I have nothing but great reviews to give you and your excellent service. I was greeted with the most cordial and kind attention, and Ricardo explained to me very clearly the process of fixing my car. I was amazed at how fast and what a great job your team did. He was very attentive and kind. I just hope I have more opportunities to refer your services, because your company deserves it.

  Jillianne Davis
2 years ago
I never intended to need to go here. It was recommended after a hit and run accident. Someone left me with a new bill I didn't ask for so we crossed paths. John and his team were nice. There were some miscommunications such as being told my car was done when it wasn't. I was also told my car would be cleaned upon pick up but it was very dusty upon pick-up. Overall, my SUV appears to be fixed. If it's not, I have lifetime warranty so I can always come back. Thanks Precision!

  Ciahna Shelton
3 years ago
I was sent here by insurance for the damages caused to my car. Mr.Ricardo was very helpful with getting my car in and out of the shop in a timely manner. Every time I called with any questions or concerns he was more than happy to help. He even offered to help me get my rental with this being the first time ever having to go through something like this. I was very pleased with the service! Thank you Ricardo.

  R L
3 months ago
Very happy with the job they did. Everyone was very friendly and helpful.

  Scott Atkinson
2 years ago
Ricardo (Rick), handled my claim and was great from the first conversation,estimate, rental car assistance and completion of repairs. He kept me updated throughout the entire process and everything from start to finish went exactly as he he said it would! This is a great shop!!Service: Body & TrimService: Body & Trim

  Dexter Berend
4 years ago
Being a customer of Precision Hail & Collision has been an excellent experience! I took my car in to get a large dent taken out of the roof and they did that plus a little more on the house and now my car looks great! They go above and beyond to be sure that your car is repaired properly. They perform high quality work and don't cut corners. I highly recommend Precision Hail & Collision!

  Brett Jennings
a year ago
Horrible communication during the process. Estimated finish dates were passed and I had to keep calling for updates. I received one random text during the process notifying me the car was peeping for paint then nothing else. I will say the work was done well. If you want timely updates along the way. This is not your shop.

  Zakaria Z
a year ago
Poor job on a pretty straightforward task. To be fair I think Geico doesn t pay them well enough for them to actually invest in a good outcome. Finished the work in a reasonable time. Staff very friendly.

  Jose Camarillo
3 years ago
One of the cleanest shops that I've seen in a good while. The materials they use are top leading materials in the industry, they will leave your car spotless. Come in and talk to Rick he will try and work with you in anyway possible to earn your trust and your business.

  HIPZ
3 years ago
I truly am Grateful and Honored to know that GOD still puts me in the path of Good Hearts. Mr Ricardo Precision Collision showed me that!! Mr Ricardo informed me about things I didn't know about my Car! I can write a paragraph about Precision and its employees! But I'm sure you see all great reviews so Go Holler at Rick!!!Service: Body & TrimService: Body & Trim

  edgar ferrer
5 months ago
Terrible job on rear bumper, I do not recommend them.

  Sergio Alcantar
a year ago
Initially had some issues with communication, but John stepped up and made things right. Finished product turned out great.

  Shiza Manzoor
2 years ago
Just picked my car up and !!! I m glad I went with these guys. Honestly, they ve taken care of everything from the car rental to the car repair, they even washed my car FROM THE INSIDE OUTServices: Painting, Body & TrimServices: Painting, Body & Trim

  Stephanie Randolph
5 years ago
These guys are the absolute best! Very professional. They do excellent work. I could not ask for a better body shop to recommend to my friends and family.

  MARIO PEREZ-MILLAN
a year ago
They took a little too long to give my car back, but other than that the work wasn't any less than I expected.

  Brian Purvis
6 years ago
Great facility and friendly staff. Speedy repair process. Way better than my experience with Caliber Collision.

  Christina Medrano
6 years ago
Great customer service!!!! They fixed my rear bumper to my camaro!! Great job!

  Najee Grey
a year ago
Been a month since I seen my car. Check over your car on the first return please

  Kenneth Schmittel
2 years ago
The job came out perfect and they were very courteous and kind. I would Refer them to anyone.