Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MIKE H
a month ago
Owner Greg will cuss you out when you call him out on shoddy work.Charged me for battery replacement when he didn't secure battery w straps so battery bounced around in hull...my fault?He broke my trailer jack when moving with a tractor (improperly secured again) then replaced with small cheap jack that wont lift enough to put on my hitch...again my fault?Sold me oring that is wrong part..and again blames me for it?Somehow this is all my fault he had excuses for everything.Go elsewhere I'm scared to run my motor that he put a water pump on now I need to go through and use a torque wrench and verify everything was done to oem spec...will be dropping lower unit myself. No wonder honda is lowest rated dealerships out there.On high note the other older man Rick at counter is as nice a fella as they come!** update** my engine he checked out immediately overheats when on water. Please take your boat elsewhere for service** what a waste of time and money
Gerald Bitterly
9 months ago
Requested a pontoon on very short notice on a Saturday in the middle of June. They were able fix us up with a very nice boat, and despite being short handed that day, they got us in, and out, of the water with very little waiting. I would definitely use them again.
Sky High Games
7 months ago
Price was fantastic, service was fantastic, and they were very accommodating. This is by far the best boat rental company I have ever worked with.
Taylor Tatsch
2 years ago
We brought our boat to Lake LBJ for the first time over Memorial Day weekend and 5 minutes after we launched it, we got an engine overheating code and it stopped working. We called all around hoping for someone to come out and check it out! Gregg & the guys at The Boat Dockter came out and knew exactly what was wrong and had it fixed in less than 30 minutes!! Thank you so much guys!! Highly recommend these guys, as they came out less than an hour after calling and saved our weekend!! Y all are the best! If I could give more than 5 stars I would!
Ejectionseat Designer
4 years ago
This place has no idea how to treat customers. A horrible experience all around. I went to this place a few days ago to buy a lower unit and they had a used one. We agreed on a price and we agreed that I would buy it if the magnet and the oil were in good shape.I pulled the plug and there were CHUNKS of metal on the magnet and water in the oil. Greg didn't like that I wouldnt just take the blown lower unit and pay full price ($1100)f it. Instead of just accepting the fact that the unit was toast he continued to hurl insults and lies my way here are a few.1. "You must not be very smart then"2. "You have no idea what you are talking about all lower units have water in the oil'3. "I could put $100 in parts into that thing and sell it for alot more money"Hey Greg if you are reading this just a heads up... I'm an ASE certified mechanic, I'm a mechanical engineer and no matter what you say gear oil is lighter than water and it will seperate over time. OH! And also I found a lower unit from a guy who wasn't trying to screw me!Save yourselves the hassle and avoid these crooks.
Mike van Kluyve
7 years ago
I bought a boat from a private party that was stored at the Boat Dockter. I live out of state so I contacted Greg and paid for; compression test, engine scan and to check the engine for freeze damage. All reported good by Greg. The boat did not have a stern drive on it. I picked up the boat on Superbowl Sunday and as I was heading north I drained the block and ran anti freeze through the engine. I finally got a stern drive on the boat, hooked it up to a hose and ran the boat up to operating temperature. Checked the oil and found it emulsified (water in the oil).Pulled the engine: CRACKED BLOCK FROM FREEZING!!! At least a $6,000 fix. Call Greg who blames it on me and will not stand behind his work. Avoid this place or pay the consequences !!!!
Kirk Moore
5 years ago
I paid $1,525.63 and received absolutely no work on my boat. These are the most unprofessional and dishonest people that I have ever dealt with.The insurance company would have paid for full restoration of all the flood damages, but the boat was not even touched and would not start after being picked up. Please avoid getting ripped off by this business!!!
Trey Novosad
5 years ago
You can always depend on Greg when you have boat issues. Our starter went out on the boat when we were on the lake. He came out, diagnosed the problem and came back with a starter and repaired right then. Thanks again for the fast service.
Dave Kasper
6 years ago
Greg did a great job helping me with an engine problem and even stayed over a bit late in his day to help me. I really appreciate Greg's help.
steve englert
3 years ago
They do a great job had our boat in their place and they were very nice to me. Boat started up like new .I recommend them.
Jackie Headrick
2 years ago
If you want to get screwed this is the company for you they will not stand behind there work find someone else to do your work
Danny Hall
5 years ago
Very knowledgable and thorough mechanic. Will go out of his way to take care of customers. Excellent!
Kyle A
7 years ago
Great service and convenience! We've used them several times and they're great.
America Grip
4 years ago
Customer service is awful. Bad attitudes and no desire to do a good job in a timely manner.
Mark Smith
6 years ago
Knowledgeable, Honest Engine Sales and Repairs
Steffin Mezger
7 years ago
Its bad ass
Robyn Burkhart
6 years ago
Friendly and helpful