Hiley Hyundai of Burleson

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The Chocolate Gentlemen
2 months ago
Out Of All The Vehicle Consultants I've Ever Delt With In My Lifetime (And I've Purchased Several Vehicles) Mary Carter Is Truly In A League Of Her Own When It Comes To Customer Service Skills. She Always Goes "Above & Beyond" = Weather It's Scheduling My Service, Answering A Question, Making A Suggestion, Apologizing For A Mistake Or Finding Me A Coupon. Seemingly ( ) She Genuinely Cares About My Every Experience. I Live Approximately 10 Minutes From The "Fort Worth Hyundai Dealership", But Because Of The "Excellent Customer Service" I Always Receive From Mary Carter, I Drive All The Way To Hiley Hyundai Of Burleson.

  Amanda Welch
4 months ago
Brad was AMAZING. He was very easy going and friendly. He showed me exactly what I wanted to see and answered all of my questions. The process was quick and easy. By far the BEST car buying experience I have ever had. If you are looking for a new vehicle I highly recommend Brad and Hiley Hyundai of Burleson.

  Sue Wright
5 months ago
MORGAN HANSON is my girl and she will be yours too, just ask for her! She is sweet, honest, knowledgeable, and she will work for YOU!! When we came to look at their vehicles on Saturday, she came right out to greet us and I immediately liked her, we test drove the one we liked and we said we would get back with her, she smiled and said okay, after we left, she text us and said it was great to meet with us and to let her know if we had any questions. Upon leaving, I told my husband that I really liked Morgan and her no pressure professionalism. We were back to meet with her early Monday morning and we bought the car that we test drove. Best car buying experience that we have ever had. I love my new Hyundai Tucson and I am very happy! Thank you so much MORGAN HANSON!!!

  Rachel Cheney
2 weeks ago
I scheduled an appointment online to take my car in for recalls. It was very easy to schedule an appointment online and navigate the website. Everyone I spoke with at the dealership was very friendly and helpful, especially Mary! The waiting area was nice - it was good to have wifi to keep working and the coffee was definitely appreciated. I thoroughly enjoyed the video the service tech took of my car as he did the inspection and the communication throughout the process was top-notch. Due to mileage, it was recommended I get several services done while I was there; the recommendations came via text and there was no pressure to agree to ANY service, it was completely my choice. All told, one of the best dealership service experiences I've ever had!

  Kenieka Francis
2 weeks ago
Shout out to Jacob! I don t know how he did it but he was able to convince me out of all people to get my well deserved husband a new car! And I m a pretty tough cookie! Ask about him!

  W deGraffenried
4 months ago
Christopher Fredericks was phenomenal in his help and gave me a hassle-free experience in purchasing a car. While I don t live in town, I would recommend to my friends looking for straight-forward help in purchasing a vehicle. From start to finish, Christopher was helpful and attentive without being pushy. Thanks!

  Helene Ouellette
2 weeks ago
My usual experience is always very good. This is my first ever review. Mary in Service Department is Fantastic. My recent visit with Jami as Service Advisor was outstanding. These two ladies have gone out of their way to be accommodating. Service at the Hyundai Burleson is the very best I have ever experienced anywhere. I was literally overjoyed as I drove out of Service parking lot.

  Amy Davis-Powell
a month ago
Sunni with ore-owned was so pleasant and straight forward. One of the easiest buying experiences I have ever had. No games was the best. Added bonus Paul in finance beat our lenders rate. Thank you both for such a great buying experience!

  Cynthia Natividad
5 days ago
Drove from out of town to look at cars since the Hyundai we have locally is horrible. Victoria really made the process smooth and pleasurable. She listened to my needs/ wants and got me exactly what I wanted. She never tried to persuade me to get anything different than what I wanted.

  Hazel Williams
2 weeks ago
Big ups to Clint (Eastwood ) to making my car buying deal so informative and refreshing. Clint was very patient with me and worked with me to get some much needed deals. He reminds me of my late grandpa because of his reserved demeanor and a warming smile.With Paul from financing helping us out with even more deals and great donuts from the infamous RoundRock Donuts! They were delicious...Hiley Dealership showed up and out on my new 2024 Kona and it was the color I had always wanted.

  Elaine Ewing
3 months ago
Rachel Cline was awesome! She was very knowledgeable, helpful, and just GREAT in the new car purchase process! Give her a raise!! I also wanted to recognize Paul Roberts for a doing a fantastic job with the financing and paperwork. He was so very nice and helpful with the whole process. Very professional! An overall great experience!!

  Sherry Thompson
a day ago
Jami Golden was so knowledgeable and friendly. I was there for an oil change and safety recall. She explained everything thoroughly and checked on me often to make sure I was comfortable. She was really great!

  Sara King
6 days ago
Paul Roberts is the one that did my account, he is the best. He got me a better deal than I thought I could get. Totally recommend them!

  Vic Hinojosa
3 months ago
Our service advisor, Jami Golden, was excellent! She went far beyond the call of duty in helping us resolve our problem. She is incredibly helpful, warm and genuine, and truly interested in providing the best customer service possible! I wish she were in sales as I would definitely buy our next car from Jami!

  Brian Wamsley
3 months ago
Michael Bills was amazing and patient. He took extra time on the test drive for us to try out all the features and did an amazing job. We did not plan on buying right then but he worked hard and fought for us and we got an amazing deal. I also would recommend talking with Neal as he spent extra time explaining to my daughter everything

  thomas gray
3 weeks ago
Sunni was Great! She was very patient with us and made everything easy.Alvin the finance manager took very good care of us and made all the paperwork a breeze.Out of all the cars I've bought, I've never had an experience like we had at Hiley. We wil definitely be returning for another vehicle when we drive the wheels off the new Santa fe.

  Liam Cerna
2 months ago
Taylee assisted us with buying our new car this weekend. We were her first sale, so she was assisted by Jordan. Both sales reps were extremely helpful and knowledgeable. They answered all of our questions and more. When it came down to numbers they were able to keep us happy. Would highly recommend looking for a vehicle here and working with either of them!

  El_Bebacio Rique�o
4 months ago
Michael Bills just sold us a 2024 Hyundai Tucson and we're very thankful for the exceptional service he provided. He was patient, understanding, informative and just an amazing individual. He made us feel comfortable and ensured we understood everything. Everyone we've came across at this location displayed outstanding customer service. That said, Michael heard us out and knew exactly what we were looking for. This place is awesome and Michael Bills needs a raise but at the very least a bonus. Thank you Michael Bills and everyone at Hiley Burleson; 100% satisfied customers here.

  Meha Patel
a week ago
The whole staff is very helpful and welcoming! Darnay helped us to find the exact car we wanted! Mr paul roberts also helped us with financing and he was amazing. Overall worth driving 68 miles for this dealership.

  Omar Sanchez
3 months ago
Had to take my Tucson in for warranty service. Mary Carter in the Service Center is amazing! She's taken excellent care of us over the years! We so appreciate the thorough reporting on our vehicle's service, all the information for our questions and the fast turn around time!

  Jill Hickman
4 months ago
Thank you MORGAN HANSEN!! She provided us the best help and support with the purchase of a Tucson for our daughter! From the initial point of contact via texting through my inquiry, continual communication throughout the week, to the purchase itself Morgan was great to work with! No hassles, no pressure! She was transparent and honest! It was worth the 45 minute drive!The dealership was great as well! Everyone was kind and helpful!

  Kate Voskova
4 months ago
It was a bit of a drive from Dallas, but was worth it. Rachel C was great. She worked with us along the way and we actually got a better deal that we thought we'd get. Process was easy and very relaxed. Took about hour and a half from when we came to driving the car home. Very happy. Thanks, Rachel!

  Laurin Wamsley
3 months ago
Michael Bills was wonderful in showing me exactly the car I wanted and being transparent with everything on and in it. I felt valued and that I got honest answers. Knowledgeable and attentive. Neal was through, kind, honest and educational. Very happy with my experience and car.I would recommend if you are looking at cars come to this location.

  OTP
6 months ago
Five stars for making it easy. Five years or 60,000 miles bumper to bumper is also a winner. Toss in free maintenance with competitive financing and a bump from Hyundai for using them equals happy customers. I hope our check goes through. Lol.Things that could improve on a new auto delivery .Make ready should have filled the wiper fluid they did not.Used it twice and the wife was saying the light was going off.Tires had balance red marks all over them , that is a two second fix with cloth and gas. Tape marks from transit wrap was on front and rear again a short fix.I ordered cyber silver paint touch up and it's been 6 weeks i don't think it was ever ordered. The little things matter...

  Kristen Valentine
5 months ago
Andy was amazing! Very professional but still very easy to talk to and answered every question I had. He even followed up the following day to make sure everything was going okay! Paul in finance was amazing as well. Everyone at the dealership is very easy to talk to and not pressuring in any way. They genuinely just want you to have a good experience and leave with what you would like. I will continue to recommend this dealership and especially Andy! Thank you!

  Patricia Wykoff
2 weeks ago
Morgan and Victoria were our Salespeople. They were knowledgeable, friendly and professional. The dealership was clean and well run. We look forward to enjoying our new Tuscon hybrid!

  Dawson McPherson
2 months ago
This was our first time buying a new car from Hyundai, and we left so impressed with the service we received. Darnay was incredible to work with! He was patient in answering our questions and took great care of us from start to finish. If you re looking for a new car, I highly recommend this dealership - and ask for Darnay!

  LUZ FELIX
2 months ago
I had such a great experience. The process was easy and fast. Our sales person Darnay Mayberry was super helpful, provided us with a great smooth experience, but most of all he was super honest and transparent. Paul also was amazing and very helpful with the final steps of the process.

  Erica Hernandez
3 months ago
My husband sent me in to get our car work on. I had no clue what to! Mary was a huge help! She got me taken care of and knew exactly what I needed!! This was my first time there and because of Mary I will definitely be coming back and telling everyone I know! Thanks so much Mary! You re the best!!!

  Ali Tran
3 months ago
Went for an oil change today and got the pleasure to work with Jackson T. His customer service was exceptional. He informed me on other services that was needed but since I was short on time I ll be making appt soon to come back. I never have any problems with this dealership and they are always very welcoming and friendly. Thank you again Jackson.