Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Resendez
4 weeks ago
Caliber Collision Burleson did an amazing job with the repairs on my daughter s vehicle. They were quick, professional, and paid attention to every detail. Alonso communicated every day on status and I never once was left wondering on status. They have earned my future business and I trust them with my vehicles. Thank you Alonso!

  Elayne Garrick
2 months ago
The staff at Caliber are wonderful humans.They make the unfortunate circumstances of a totaled vehicle a bit more bearable with patience and positive attitudes. Their guys even helped me uninstall the aftermarket roof racks when I was cleaning out my van. 10/10

  Brandy Ledbetter
3 weeks ago
They did an awesome job on my car! Took it in on Monday and was able to pick it back up that following Friday. I m so impressed with the quality and timeliness of the repairs.

  15rickycent
8 months ago
I went to Caliber Collision a month or so ago, on the recommendation from my insurance after an accident.The process was quick and easy, and they kept me updated the whole way. My car was ready several days ahead of schedule. Highly recommended!

  Darrel Black
4 weeks ago
The customer service was great Ave my service representative Miguel was very professional. I highly recommend this company to repair your vehicle. They are an excellent repair shop. I give them an A+++++

  Maybell Boggan
5 months ago
I am very satisfied with the experience at Caliber Collision. I did not expect my vehicle back for at least two weeks but it was ready way earlier than we were told it would be and it looked amazing. The repairs made my vehicle look like it was never in a rear end collision. Miguel was very professional and he explained everything in detail to me and also answered any questions we had. Miguel kept us informed on status of my vehicle from day one until pickup day. He even explained future warranty and how that works. I would recommend Caliber Collision to family and friends. Thank you Miguel and everyone who help to as you say, restore the rhythm of my life.

  Brandye Tyler
2 months ago
I got into an accident and took my car to Caliber Collision. The staff was very friendly and helped me right away. Miguel kept me informed every step of the way and went above and beyond to get the parts needed for my car. I had no need to go back after I got my car because everything was done properly. I would recommend to anyone and will go here again if I ever get into another accident.

  Holly Hayes
5 months ago
Had car accident to front end, it took a long time to correct, not at any fault of the business. However, after getting my car returned to me, I have had to take it back on multiple occasions ( 4 as of this review) as parts of the front end fell off due to lack of connectors or screws or whatever. Customer service is great but don't have a lot of time to keep going back to get it put back together.Service: Body & Trim

  Vickie Sager
3 weeks ago
Wow!!! I was a victim of bad auto body repairs done on my car by Nissan Grandbury Collision. I stop by Caliber Collision Burleson yesterday and as I asked for a quote to attach my front license plate back on my car that was not done by my original repair shop at Nissan Grandbury. The Service Advisor James Bell listen to my brief explanation of what happened at the Nissan shop and said, let me take a quick look. This wonderful employee at Caliber looked at my front license plate and the front grill of my car and said no problem, we can fix this for you now and at No Charge . I am so grateful of James and the Burleson Caliber Collision site team. What they did for me was a pure act of service and kindness and they will from today and forever have my endorsement respect and any car repair business .

  William Lawrence
3 weeks ago
Miguel, thank you and you team for the awesome experience. Wouldn't go anywhere else. My truck looks amazing and dang was it a fast repair.

  R Lan
2 years ago
The best body shop around if you want your car put back like it never happened. Not the cheapest or the fastest. In 2019 my 2017 Honda was T-Boned at an intersection by a guy running a light. Hit directly in the driver's door. Destroyed the door, front fender, the front facia and wheel hubs on the passenger side. You cannot tell it ever happened. I was hit at about 45mph and to Hondas credit had zero incursion into the passenger compartment, the door even opened once I unlocked it, the fire department did force it open more than normal so I could get out easier. Had 1 cut on my head from the handle over the door along with being shaken like a rag doll. I have put over 40 thousand miles on the car since, and have no issues.

  J. Lewallen
4 months ago
Great experience. They got my car right into the shop, made timely and professional repairs, and communication was great. Thanks to Alonzo for his professionalism and great communication.

  Melody Fulton
2 months ago
Amberlee was very knowledgeable and friendly. She answered all my questions and made me feel at ease with the process of fixing my car. Scheduling was quick and easy.

  Edison Le
a year ago
Ask for Alonzo. He walked and talked me through the entire process quickly, and got me on my way quickly. Prompt and punctual with his communications. Any time there was any movement or process with my vehicle, I was updated within the hour. I appreciate that he offered some options on top of what was needed, but the options were not a cash grab instead were quality improving. Had a hit-and-run incident that resulted in needing to replace the entire door and side skirt, and from the photo, the vehicle looks factory fresh. I know it was difficult to source those parts for a discontinued vehicle, so I'm surprised they were able to take care of mine in a short time.

  Lynne Machado
4 months ago
Miguel is professional and easy to work with. The relationship between Enterprise and Caliber Collision is exceptional. I highly recommend Caliber Collision to anyone needing paint details or repair for their vehicles. A+++++++++++

  Sandra Harris
3 months ago
I moved here a year ago and didn't know who to go to. My coworker referred them to me. I'm glad that he did they did awesome work.My advisor made sure I was satisfied

  NOYB Same
3 months ago
They fixed two of my my cars on a couple different occasions. Had to back order a part. They called me when it came in and I didn t have to wait long to have it put on. Just please don t wreck your car cuz it s a nightmare wait anywhere ya go nowdays.

  Veronica Juarez
3 weeks ago
Great experience with excellent communication during the process of my repair . I will definitely use this shop again if needed .

  Randi DesJardins
10 months ago
My vehicle was rear ended and I ended up going through Caliber Collision. Process was not only easy and smooth, but Miguel took great care of keeping us up to date on the process! Repairs were done in a timely manner and the car looks great again! Will recommend anyone looking for collision repair to check here for work needed! Thanks again Caliber Collision and Miguel!

  Gabby Hurley
a week ago
Fantastic service! Roger was absolutely hilarious and very helpful.

  Victor Cruz
3 weeks ago
Miguel was greatHe will always work on my carsI get into 3 accident a year

  angela culbertson
9 months ago
Caliber Collision is great. Excellent customer service! Continuous updates!Finished the job early! Delivered my car to me clean, vacuumed, and with half a tank of gas that wasn t there when it went in to the shop! Great service guys, thanks!!!Service: Body & TrimService: Body & Trim

  Joshua Moore
7 months ago
Excellent service, they were great with communicating with me as the repairs were being made and updated all along the way. My car looks like new now!Services: Electrical, Auto engine diagnostic, Body & TrimServices: Electrical, Auto engine diagnostic, Body & Trim

  Josie Barnes
7 months ago
I haven't been blown away by exceptional service in a long time, but the people at Caliber went above and beyond to help. They would be the first place I'd think of when I need my work done on my car. Thanks Caliber Burleson for being so awesome!

  Penelope Lockwood
a year ago
I had to replace my external driver side rear view mirror after having object on the interstate being thrown toward my vehicle. The complete mirror including the casing and motor had to be replaced. I don t carry comprehensive on my insurance so it was not covered. I am retired and basically live on my social security. Darryl and James stretched my savings to the max. They didn t have to do that. They could have charged me more than they did but gave me every possible discount they could. I had called the Toyota dealership and they quoted me a price 4 times the amount that Darryl and James were able to offer. I will never take my vehicle anywhere else. The replacement was 100% acceptable. Do not hesitate to use this location for your repair needs. And Amberly at the front desk could not have been more helpful. That is a huge plus also.

  Greg Loudermilk
5 months ago
The repairs were done on time and the vehicle looks great. They washed it too which was a nice touch.

  Tammy Pfeil
a month ago
Kept us updated on all repair progress. Was fast and did a great job!

  Teresa Sammons
a year ago
The representative who was with me throughout my car repair was very professional, approachable, friendly, knowledgeable. The person who dud the work on my car did an excellent job. One little extra that was very special to me was that before returning my car to me. It was washed, dried and seemed to be polished. This finish has lasted for weeks. I love that extra touch.Services: Painting, Body & Trim

  Stella Morales
9 months ago
Horrible! Insurance made the appointment to fix car which was damaged during the hail storm. Waited 3 weeks for my appointment, only to show up and be told they are not taking hail damage cars. Well that would have been nice if it was communicated 3 weeks ago versus having people show up on the day of.

  Wendy Hogan
10 months ago
Went there to get an estimate for the hail damage our new car had after a big storm. They were quick, nice, and thorough. They helped us file a claim, with photos of the damage included.