Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Billy Warenskjold
a month ago
Batteries Plus has employees that are very professional and know the products. I called and got the pricing for a One Time Replacement Battery Replacement and Lifetime Replacement Battery for my Tissot 1853 Blue Face watch. When I purchased the Lifetime Replacement Battery it was the price that he had quoted me over the telephone. I would highly recommend the Butteries Plus+, 445 SW Wilshire Blvd, Suite B, Burleson, TX 76028.

  chris cecil
2 months ago
READ THE FINE PRINT! Buying car batteries will not warranty or exchange for you if it is bad.Anything! What the tech upfront said (anything) below 10 volts your warranty is void.No if ands or butts about it.Use autozone or oriellys, and even walmart works better with customers. My battery sticker was 08/23 I'm here in February 2024 and they will not work with my customer who bought it. So sad they will tell you anything to sell you a battery for a car.

  Adam Sims
a week ago
This place has been my "go to" for all things batteries for a few years now. The customer service and product selection can not be beat.

  Johnny Miller
2 months ago
I work in mud and water and my phone always gets messed up because of it. I always come here to have them fix it! They are the nicest people and have the best service and prices. I will be a life long customer with these guys!

  Sue
5 months ago
Our Batteries Plus experience was great. The employees were both friendly and helpful. I felt like as a customer I was appreciated. The service was very quick and the price reasonable. Very pleased with Batteries Plus and highly recommend them.

  David Whittle
8 months ago
I purchased a new Duracell battery for my car in February 2023, and it died in July 2023. I returned the battery for testing and it tested at just over 7 volts. I was told that when a battery drops below 10 volts they will not honor the warranty on the battery. The manager on duty tried to to be helpful, and charged the battery overnight. He also said that it when a battery drops that low could be an issue with the alternator, so I contacted two Honda dealers to inquire about the cost. Burleson Honda was not helpful and quoted a new alternator at over $2k (just the part - not installing) so I reached out to the service manager at Fort Worth Honda. He explained that they almost never see alternator issues with the model I drive, and said if there was an issue I would have seen a warning light come on.When I returned the next day, the owner (I think) said it was probably the car and I had to take my re-charged battery even though I no longer trusted it. Rather than use the battery that could leave me stranded, I bought another battery from a different auto store to make sure they would honor the warranty (3 years, not 2 years for the Duracell that failed).After replacing the batter with a different brand, I confirmed the warning light does work, and I've not had an issue with the new battery. If it was an alternator issue, the new battery would have failed by now.I've had good experiences with Batteries Plus in the past. This was my second car battery from them, but I won't buy there again.

  Katie McCoy
a month ago
Great dependable service and staff, wouldn t take my phone anywhere else

  Sam Sheldon
7 months ago
The store owners were friendly and helpful in deciding on what batteries were needed. Delivery only took a day or two.

  Chris Hill
a year ago
Ordered car battery online and picked up in store. Quick easy process. I already had my battery core exchange ready whenni walked in. No offer to help carry battery to vehicle but he probably saw i had no problem bringing in core exchane

  Barbara Williams
10 months ago
The last Auto Battery from Batteries Plus, lasted almost 6 yrs, and both times they were very helpful and courteous. Took only a few minutes to install my battery..

  norma vargas
a year ago
You're getting 1 star because of the policy not because of service. I purchased a battery for my motorcycle less than a year ago. In July my bike wouldn't turn over. I went to your store to get a swap. The CSR said the battery is good, must be something wrong with my bike. She offered to give me a new battery, but would have to notate that I no longer have a warranty because the battery was still good. I said that is fine. I installed new battery, and I have not had any problems with the battery even in the hot weather conditions.

  Geneva Ely
a year ago
We always get good service here. The young lady who helped me was extremely patient and understanding. I was on an errand for a friend and turned out her watch did not even take a battery. The young lady still treated me respectfully.

  Rodney West
a year ago
Bought aDuracell battery 1 yr 1/2 ago for my mustang (it s still UNDER warranty),weekend driver and I start it during the week let it run drive around block couple times during the week, well a month ago had to jump it a couple times the battery will not hold a charge HAS a (2 YEAR WARRANTY) the tall bald head guy at Burleson store said he s not gonna warranty it (EVEN THOUGH ITS UNDER WARRANTYstill) because it had .5 volt or something like that, he said he won t warranty it because something is Draining my battery seriously? Don t you think i would have brought it back like way sooner than this if the exact same car as it was when I bought the battery 1yr and 1/2 ago don t you think it would of drained it way sooner than NOW! I m so disappointed with BATTERIES PLUS right now I feel ripped off!!! At this point what good is a 2 year warranty when you don t honor it or yall try and give a mechanical option on my car after I ve had this battery 1 yr and 1/2 and WONT hold a charge they about to get BLASTED social media is not your friend!!! Neither AM I !!!! I would give less than 1 star if I could! Hotrod77780@gmail

  Rebecca Bassham
4 years ago
I placed an online order for store pickup. It was fast, easy and the lady working was very knowledgeable. I had a key fob that was no longer working she figured out the problem and fixed me up. I was in and out of there in no time. Not only was the experience good so were all the prices. Best place for batteries, fixing fobs and the great prices!

  Ed Meelhuysen
a year ago
Great service as always. I've bought 5 automotive batteries so far from Batteries+Bulbs and always found the folks helpful and informed.Recently our 6- year old Buick Lacrosse was having trouble starting, so I did some research and opted for an oversized Group 48 battery (usually used for the 6-cylinder rather than the 4-cylinder model but it still fits into the car's battery holder) and the AGM version for no maintenance. Even though there was more hardware to remove and reinstall, it took just 10-12 minutes for the tech to install it while I waited. I asked them if they had an automotive memory saver device (which turned out to be an EZRED MS4000 Automotive Memory Saver) which they did and used, so I lost none of the car's settings while the battery was swapped out.Overall a great experience. I'll definitely keep doing business with them.++++++Update: I've now bought a total of 12 Deep Cycle Marine batteries from them for my small solar project.

  Galen Atkinson
a year ago
Good experience. Purchased a key fob for a new, used vehicle. Order came in as promised and fob programmed in about 15 minutes. Thanks, Batteries Plus Bulbs!

  Ann Blakely
2 years ago
Service was good. I think that there may be cheaper places to get batteries.On the plus side, they probably have every battery imaginable, and they know how to get into devices that we can't.On balance, yes, I would use them again.

  Ed Bateman
2 years ago
Still 5 's, and they had to earn it from me.The Duracell auto batteries are nothing like the "Copper Top" things you buy at the store. I've been really impressed with the auto batteries.Batteries Plus Bulbs in Burleson has a great staff too. The staff is always friendly and knowledgeable.I will continue to patronize this store until their product loses my confidence. I don't forsee that happening.... but you just can't tell these days.

  Troy Young
2 years ago
Great service and product availability. I am purchased batteries of all shapes and sizes over the last 6 years. Never been disappointed with the service or battery quality yet. Great people doing an above average job.

  Mimi Swanson
2 years ago
My fianc� brought his Dad's watch in to replace a battery and they destroyed his watch! They put the battery in it but put the back on wrong, scratched it all up and broke the watch...and all they offered was reimbursement for the battery...not even an apology! Would not recommend this, if I could put negative stars, I would!

  john sims
4 years ago
Very helpful people. The guy at the Burleson, Texas store tested two of my batteries, found one was dead, the other just needed charging. He treated me like he really wanted to help me instead of me being an interruption. So very refreshing in this day of big box stores who's employees are so busy trying to stock shelves with no time for customer service.

  Edward TheFoodieApprentice P
2 years ago
This location has some of the best customer service I have ever had the privilege to run into.My phone, a Samsung galaxy s9, had a terribly cracked screen. It was so broken that it was visually unusable. I had run around to a few other repair shops but no one could help me out last minute and that day. Finally came her and Devon, the repair guy, worked magic upon my phone. The shop closes at 7pm and he made it. You see I came there around 5pm, giving him 2hrs to fix a Samsung screen, almost impossible. I was in desperate need for my phone due to travel plans the next day, so fixing this phone was my absolute goal. Thanks to this shop and Devon, I was able to get to the trip for my job. Definitely returning for other business. This place rocks.

  G. Aaron Siler
2 years ago
Excellent customer service. Very knowledgeable and quick to help. I was in and out with the specific batteries I needed that I could not get locally anywhere else within 3 minutes.

  Laurie Hall
2 years ago
I had a great experience getting a Samsung phone battery replaced here. The existing battery had swollen to the point that I had to take the back off the phone. I took the phone into the store in a brown paper bag with the back off and the battery sort of flopping around. I was concerned that the phone might be damaged, the woman that took my phone was not. The whole thing took about 30 minutes and the phone works fine. This is a wonderful place to get your phone battery replaced.

  Chuck Lerner
4 years ago
Great service by very polite and professional employees. Great quality products at very fair prices. I have been there on several different occasions and my expectations were always exceeded. I highly recommend them and gladly give them 5 well deserved stars !

  Larry Belkwater
a year ago
They're awesome! Great customer service and quick replacement of a battery that was under warranty.

  daniel keach
7 years ago
Batteries plus in burleson has been my go to for all my light and battery needs. My whole family, my friends and customers get sent there as well and I've never heard a negative thing from them. The staff is friendly and extremely helpful and will go above and beyond to make sure you have the right product to fit your needs. Will continue to come to this store even though I moved over 100 miles away. Keep it up guys.

  David Bradley
3 years ago
Horrible place to get your batteries. Shortest warranty I have ever heard of. They won't tell you that though, so beware! And it's worth the extra 5 or $10 to get at least twice the warranty just when buying it from somewhere else. They are very sneaky and there batteries don't last long which makes you need to get another one and it not be under warranty. Will definitely never go there again! They will even try to convince you that a charger or maintainer will make it last longer and still not let you know that their warranty is only 6 months. And that's the maximum, that's their best warranty. AutoZone and O'Reilly's start out with year warranties. Horrible place to shop!

  Kevin Mitchell
3 years ago
Poor quality battery, only lasted three months beyond warranty and the best offer was an on Line offer of 10% off an overpriced replacement. Went to a specialty store to get specialty treatment and a better quality product and what I got was Amazon quality, poor service and paid to much. Better to shop on line.

  Lillian Contreras
3 years ago
I had no idea this place did phone repairs. My sister had cracked her screen pretty badly and we went three other places before we stopped here. The girl was super sweet and helpful and said she could have it fixed within an hour. It only took thirty minutes and it was cheaper than the other places we looked! I definitely recommend this place for phone repairs!