Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Olivia Raymond
a month ago
Robert was awesome! He helped me when my battery was giving me problems and got me fixed up and ready to go!

  Rory Ramby
3 months ago
I bought a couple of overpriced fuel injectors, and accidently left a mounting clip on one. Took 3 trips, and 4 phone calls to finally get it back. Organization Lv0!

  Jimmy Wilson
a year ago
After getting my car washed in Burleson, I use the quotes because it was not a good wash, I went to this location to purchase some supplies to re-wash it myself at home. I went over to the car wash supplies, and found some Griot s soap in a spot with a $4.49 price tag. Surely it isn t that cheap, but there were three bottles, neatly aligned on the shelf directly behind that price tag. Not like a customer put them back in that spot incorrectly, actually like they were stocked in that location behind that tag. I take my supplies to the front, to include two bottles of that carwash. This location is SEVERELY understaffed for the amount of business they do. reminds me of the Harbor Freight over off trail lake. Phones ringing off the hook, they answer can I place you on hold and answer again, can I place you on hold . Associates are vocal to the customer about how understaffed they are, one dude says call my regional manager to a customer on the phone and hangs up. Yikes. He rings me up and says the car wash soap is $12, I politely inform him it s not labeled that way, he follows me to the aisle and says the price on the tag is wrong and takes the tag, now leaving the soap unlabeled on the shelf and says sorry . You re sorry because you re wrong? oh well, I get some different soap. Just not a great experience here today.

  JOE B434
a year ago
Advace Auto Parts, store # 7732, Burleson, TX 76028. I called an asked if they were an official UPS Access Point. They said "yes." I arrived with a small parcel that was pre-package and pre-addressed for return. When the attendant behind the counter saw my parcel he said I would have to wait until he dealt with the three auto parts buying customer first. They were in line behind me. I waited. Then for a further delay he said I would have to wait until the only (one) computer that dealth with UPS packages was available. Finally after fumbling around with the computer he checked my package online and saw that it was registered with UPS. I asked him for a receipt and gave him my email address. He said the computer would not take the receipt request. I emphasized that I needed a receipt as the return was valuable. He said in a rather discourteous manner that I should go to a regular UPS store and not bother him. I didn't have time for that so I left it at the counter and he said he was not sure when the parcel would be picked up by UPS. Why is this place listed as a pick-up store for UPS when it's clear they do not like to deal with UPS pickups? They were rude, condescending, and uphelpful. As I was leaving just out the front door I heard one of these attendants say, "I hate these people that want us to deal with UPS returns." Had he said that to my face I would have busted his greasy ----- right there. UPS should not have Advance Auto Parts as an Access Point. I surely would not buy anything from this place.

  Nic Larson
a year ago
Went here to get a part for my car. Ended up DIYing the project and saved $650 over the dealers quote on an alternator. Kenny went above and beyond to answer all my questions and made sure I had the best equipment I needed for the job. I will for sure be back for all of my auto part needs.

  Jeff Wilson
a year ago
I came in for a digital tire pressure guage. I normally go to Autozone but this store was more conveniently located. What is normally a $8 item costs $17 at Advance.The staff was very friendly though

  Owen Placker
10 months ago
100% would recommend for any parts needed for diy vehicle repairs or modifications. Service is super nice and very quick and knowledgeable

  Al Corts
6 months ago
Very Helpfull & Attentive staff provided every thing needed for my Veh

  vedubman
a year ago
Not sure how y'all are in business. The people behind the counter look like they died and got dug up to work there. Store was dark and vacant. Asked the guy behind the counter for a strut wrench and he did not know what a strut was. He had to look it up on Google. WOW!

  Texas stuntrider
2 years ago
Burleson location is where it's at by far the ladies are always friendly personable. If you hate smiling, don't even go because 100% you'll be walking out of there with a brand new one applied to your face. Overall you can't get the experience anywhere else

  Paul Hanson
5 years ago
Just needed a replacement battery for my car. The salesman found the battery quickly. While he was ringing me up he was telling me about the core return, I knew about this and told him it would be awhile before I got back because I needed to go home to change the battery. He offered to change the battery for me right there at no charge. Great customer service. I will be doing all my parts purchases there from now on.

  Richard Beauchamp
3 years ago
I own a diesel shop and everytime I order a part they get it wrong. Don't talk to Heather she needs to get a job somewhere else. She promised me a part by 3pm for a customers truck we had already torn apart. They were late by 3 hours and got me the wrong part for a totally different vehicle. These people are idiots.

  James Kimble
6 years ago
I come here only when no one else has what I need. The manager here just stares at me when I walked through the door. Doesn't greet me doesn't ask what do I need. Would it be my appearance that puts him off? No that's a negative thing to say or think. But it seems to always happen. And I've been here 5 times or so.

  Eric Smith
a year ago
AAP had parts in stock not carried by other area stores. The gentleman running the parts kiosk was friendly and helpful. I'll be back for my next project.

  N Hayes
a year ago
Went when it opened to get a battery. Service was fast, knowledge and explanation was great.

  Wolfgang F
4 years ago
The store had an odd smell to it like sewage not the sweet smell of steel, rubber, and fuel additives. Staff was knowledgeable and helped me find exactly what I was looking for.

  Elizabeth Hail
a year ago
It was good like the people and they are really helpful if you need a certain part

  Darlene Thornton
5 months ago
Love the corporate people...

  Courtney Hosea
4 years ago
Had the part we needed at a great price! Staff was friendly and knowledgeable about the different items in their stock.

  Burma Dugger
3 years ago
The young man who helped me was very nice and friendly. He looked up what I requested and the item fit correctly.

  Kalina
4 years ago
Employees were incredibly helpful and friendly. They helped us find the best deal on the things we were looking for.

  Greg Weaver
2 years ago
Crew was helpful but the store should have books for parts such as windwhield wipers or air filters.

  Ringo White
4 years ago
It's close to my house, People are very helpful, but I wish they would cater to me more, I was their first customer when they opened

  Michael McCorkle
3 years ago
The manager, Stephanie, and her crew are GREAT! They will make sure you are well taken care of!

  Michael Benavides
5 years ago
First time in the store the asst. Michael helped me out very informative with information to help diagnose my vechicle going to try out what he suggested first if all fails will need to purchase a starter for my truck

  J Tucker
6 years ago
Always awesome service. Thanks Crystal and Tyler. Better quality parts than any of their competitors in Burleson too.

  Hershel Lance
6 years ago
Excellent customer service. No pressure for extra services like some oil change place do to customers. Highly recommended

  Jason Browder
7 years ago
They had the part I needed and I was in and out super fast. Very friendly and knowledgeable employees.

  Gary Riemer
3 years ago
Staff was extremely helpful. I will go back there for all my Automotive needs.

  Ron Oliver
4 years ago
Allstaff very friendly, and very helpful they know their job very well.Few things , are a little pricey