O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Cluley
3 months ago
A young lady names Desiree helped me choose windshield wipers for my vehicle, and she installed them for me! She was wonderful. The store was clean. I'll be back!

  Jeffery Davison
2 months ago
I needed a brake light bulb on my wife's car. They not only had it but installed it for me. The associate was both knowledgeable and helpful.

  Michael Johnston
a year ago
Excellent customer service, fair prices. Anthony was very knowledgeable and professional in helping choose and install battery. Highly recommend. Will do business again. Thank you

  Jerry Ostby Jr
7 months ago
Good knowledge & feedback on possible repair options. I ordered a radiator cap,waited a weekend+a day cost $5.63Wrong cap. Kristopher (a seasoned employee)searched stock & found 1 that had been In stock the whole time cost$7.43. For that small blunderO'REILLY's Auto gets 4 1/2 star

  Jim Britt
a week ago
Very friendly and knowledgeable staff.

  Amanda Fine
10 months ago
Incompetent employees.. sold me the wrong gasket for my thermostat which cause it to dump all antifreeze that i had just purchased from them. Went back the next day and the male employee got an attitude because i kept saying "he" so the employee cut me off and told me that i hade the wrong receipt because it was a "she" whos register number was on my receipt. The "he" that got my parts and rang me up was standing there like he know he had checked me out 9 hrs earlier. When i pointed that he was the he i was talking about... he said ohhh yeah, then put the blame on another employee. After all that they ordered the correct one, but told me if it dumped antifreeze again they would cover it. Feel like they should have covered this time since it was their fault. Pretty sad when all parts have a number and all they have to do is grab the right one.

  Jenna Battles
6 months ago
Very helpful. They replaced my burned out liscense plate bulbs for me. Thankyou for that!

  Bryan Myers
6 months ago
I go out of my way to use their stores, especially the one in Iowa Park. Have taken care of me for years.

  Shoonu Lacey
3 years ago
The guys here are awesome!!! I have taken my vehicles to these knowledgeable guys several times saving me from having to take it to the dealership or a mechanic. Last week our headlights would not work on our classic car. He fixed the relay for less then $20! If we have issues with any of our vehicles we take it to them first. They go out of their way to help you. Highly recommend!

  HIS (Lanadella)
a year ago
Very friendly service. I asked for my check engine light to be diagnosed and the clerk was ready and checked. He was vague about the problem and tried to sell me something that I found out later was not the problem.

  JustAfterSunset Pamy MonnettWasChecking
2 years ago
Knowledgeable employees. Good service.A big Thank You to Anthony. He put on my new plates since some Creepy Person stole mine. Helped me pick out a frame and installed front and back plates. Thumbs up!

  Joanie Brock
3 years ago
I returned an oil filter for a friend because it wasn't the right one for the vehicle. The employee was happy to make the exchange and even called my friend who owns the vehicle to check vehicle information in order to ensure a proper match. This employee made my task as the messenger a pleasant one and I left smiling

  SaDonna Rogers
5 years ago
Monty the manager was so helpful! I was in and out within about 15-20 minutes. He tested my alternator and battery and we found out my battery was bad! He replaced it quickly and efficiently! Very friendly service and staff!

  Laverne Hodge
2 years ago
A big thank you to Anthony for helping me with a battery problem I had. I'm a senior and he had patience listening to my problem. He was very polite and took care of my problem.

  Patrick A Corrente
2 years ago
Added: Anthony was very knowledgeable & helpful, thank you Anthony!Finally, I found a store that sells a hula girl for the dashboard that stay put! I have bought so many that don't last beyond a few weeks. This one, from O'Reilly's, I've had for almost a year & it still is attached & looks great - has not faded! O'Reilly's is a great place for basic replacement items.

  Anthony A.J. Lewis
3 years ago
Always used this shop for my parts needs. Always fast, always knowledgeable, not always friendly but it could've just been an off day. Everyone has bad days so just take that with a grain of salt. Great business all in all.

  Regina Dingmon
3 years ago
Thank you for helping my mom today when Auto Zone on Kemp would not pay any attention to her. She asked for help figuring a check engine light and they just gave her a cable. She told them she didn t know how to do it and they would not go out to help her. She then went to O Reilly and they walked right outside and helped her. Good for you O Reilly!!! She is almost 80 years old.

  janroc67
7 years ago
Nathan is simply wonderful. We were broke down at the KOA, not sure what was wrong. Told Nathan our problem and he suggested fuel relay switch. He came out with one and sure enough that was the problem. He is very knowledgeable and we are so happy that O'Reilly has someone like him working for them. Thanks again, Nathan!

  Jacob Kinnaird
5 years ago
These guys are great! Every time I've ever had a question, they already had a solution! Or, when I'm frustrated from working on my car all day just to remove the oil cap and I come off a little rough

  Sonjay Sidhu
6 years ago
Jayson the manager is amazing! Very helpful, polite and patient.explained the problem well and offered to help install install the needed part (a headlight). Great service and employee!

  Jon Jackson
7 years ago
Great employees and everything I needed for my car. The manager came out just to help us and asked if we needed help. It good to see that people willing to help.

  Steven Russell
10 years ago
This afternoon, there was a guest that arrived in a Volvo to have her car checked out by the system that you all have and apparently the reason her car wasn't checked out was "We cant' hook her car up to the machine". Nearly all machines at an auto parts store should be able to check a vehicle out and have a diagnostics sheet printed out so the customer can find out what is wrong with their vehicle. By my standards of what customer service is and seeing nearly all of your advertisements of taking care of customers, it is not proper customer service. I am just pointing out what I

  Celine Dorsette
4 years ago
Good guys work here. They usually have what I need at a decent price. I've never heard anyone in town complain about the service here.

  Dwight DeMers
2 years ago
Been doing weekly business there for over 15 years, always great friendly service.

  Jo Spurrier
5 years ago
Very friendly and helpful. They took extra time and helped us find something that wasn't behind the counter and made sure it was the correct item.

  Christin Dawn
a year ago
Great prices an have alot of stuff you need for your car or truck an the staff is nice

  Stacy 1 pt1
5 years ago
Always friendly and helpful. If they don't have what I need, they will order it or refer me to another place that might.

  Loretta Sellers (Lil' Texan)
6 years ago
I needed new windshield wipers, the man was so polite and helpful. It was a different style and he graciously put the new ones on for me! Thanks!!

  Eli A.
4 years ago
This place is interesting because of the items they sell here. I haven't visited in one year, but I can remember the great staff and great items good for your vehicle.

  Mark Vaughn
5 years ago
Helpful staff. Rewards program is nice. Always have a good selection of car care products.