Oil Changers + Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Moody
4 weeks ago
This spot is great! Very easy to get in and out of! Amazing customer service! The employees are all very friendly and knowledgeable. You can tell they care and take the job seriously! Their vehicle checks and call outs are on point too. At least two employees are doing checks that have to pass before your car leaves the shop! Top notch service!

  Cody Caulfield
a month ago
I always have quick, great service here. State inspector is fast, service has always been good on oil changes and other services. They (at least to me, a non car expert) are honest about which services they recommend and which I can skip.Also a shout out to Rob who may be the friendliest and most helpful person I ve ever interacted with at a mechanic shop!

  Crashoverride21
9 months ago
Got my inspection sticker done today. Shop looker pretty busy early in the morning but we're able to get me in and out quick. First time here and will be coming back for my truck maintenance from now on. Loved the atmosphere and chairs were very comfy. You can tell these guys work hard to get everything perfect for their clients. Thank you all!! Love that they offer military discount too!

  Emily Nowak
a week ago
Always have a great experience! Have been going there to get our cars inspected the last few years. We pop over the day of and they are always quick to get us in and out in a timely manner.

  Janet Neubauer
a month ago
This place has gone down hill, 2 years ago this place was my go to for all services, today will be the last time I come here. 3 of the workers I delt w today were rude, and clearly not a fan of women. With a room full of male customers they were super friendly to them. They even took their vehicles ahead of my vehicle, for the same thing even though I was here before them. The only courteous person was the young man who took my payment at the counter

  Bryan Dunn
3 months ago
Great mechanics and awesome customer service! A few months ago I was driving in from out of town when my alternator went out and I stopped at Auto Zone and Oriellys to check my battery. I walked over to Oil Changers and Repair to see if an alternator replacement was something they could do. Kevin (or Keith) was very helpful and professional and gave me a quote for the work and said they could start right away. Jamie worked on my car as well and they took care of it in a timely manner. They even notified me that my timing belt was splitting and needed replacement, so I grabbed one from Auto Zone and they would put in on while working on my alternator, free of charge! It s really hard to find good mechanics and trust them as well, but I really appreciate the guys here for helping me out in a pinch. I ll definitely be back if I run into any other car problems.

  Ashley Simcoe
3 months ago
Wonderful and amazing customer service! It was my first time and will be back. Got an oil change, decent price, and absolutely fast Will be back for other services (inspection and small work) or

  Eddie Parker
4 days ago
You guys did a excellent job. Thanks for the excellent services. I will always return whenever I am due for a oil change.

  Ember Bolen
3 months ago
Editing review-Ethan, the regional manager, contacted me this morning to explain how the pricing works so that I wouldn't feel taken advantage of. Apparently, they have a system that tells them what to charge based on your car and the service, and that is how they calculate costs. The fact that they got it done quicker than the system told them it would take is just a matter of how well the employees can do their job! Hopefully, going forward, they can be a little more clear about stuff like this so us "automotively challenged" folks will understand how our money is being spent.I appreciate the how quickly this place can get me in and out but to be charged for 1.5 hrs of labor when I was only there for 45 min is a bit disappointing.

  Angie Vasquez
4 months ago
Mark was very attentive and friendly and nice. He provided great customer service! He changed my cabin filter and did a great job. I will always go to Oil Changers for my car needs! Great people work there!!

  Lori m
2 months ago
I haven t had any repairs done here but been getting my inspection done for a few years. Nice staff, smooth process. Just need to put the chairs back outside lol.

  Denise Rodriguez
a month ago
Went in for an oil change, they got me in and out quick, and kindly fixed my blinker. Fast and friendly service!

  Kathy Mace
2 months ago
The young man that serviced my car was very polite and friendly. I will definitely return. I have also had my oil changed there and was very pleased

  scostley16
11 months ago
95 for a full synthetic oil change and thats it.The most I've paid in the past was 75 with an inspection.I left and when I got home I noticed there was something dragging from the bottom of my car.Not impressed with the price or the customer service received as my car was unlocked and open up front upon my arrival for pickup. When I got home there was something hanging rom the bottom as well.Do not recommend.Service: Oil change

  Justin Rogers
2 months ago
Quick service. Helped me near closing on a Saturday with no issues. Gave me multiple options for future brake service. Will definitely use again.

  Karen Hargett
a month ago
I just went in to get my car inspected to renew my inspection sticker and as always they guys were great. Always kind and professional. I was in and out of there in record time.

  Itzayanna Figueroa
a month ago
Always friendly and fast with their service. Very reliable place to go! Been going for 3 years now :)

  Doug Mullins
a month ago
Went in for an inspection. Customer service was welcoming. The inspection was done immediately. Happy overall. Look forward to needing an oil change.

  Monica Nguyen
2 weeks ago
First timer today and glad I stopped in. Guys know what they re doing, don t try to upsell and get me out quickly. I stayed in my car the whole time while they did their thing. I will be a returning customer.

  Crystal Glass
3 months ago
Friendly, however not very quick. And they forgot to top off my wiper fluid, which was marked complete on my receipt. How am I to trust everything else was completed? My job sends our fleet to this location for service and is the only reason I came for service this time.

  Krystle Shaw
3 days ago
Took my car in for the state inspection and it was so quick and easy. Everyone was very friendly.

  Jessica Davis
5 months ago
I was very disappointed with my last visit for an oil change. The service was not good. I have taken my vehicle here for the past year and have always had good service. After this last visit I don t think I will be returning to this location.Service: Oil changeService: Oil change

  T. Coggen
2 months ago
Went in for an inspection and was quick and friendly also needed a blade for my windshield was very good to help me I'll be back as om due for an oil change next,these guys were great would recommend to everyone I meet.Thanks guys sincerely Teresa C.

  Jaime Limuel
5 months ago
I was greeted right away , and it didn t take long for my oil change. Kevin communicated thru out the time of my visit. Thank you for the great customer service it s appreciated you don t get that these days.Service: Oil changeService: Oil change

  Singh Sg
5 months ago
Extremely expensive and they upsell their services. Stay away !! 110 for full synthetic ?? you can get it done for half of that price in major shops. I was here for an oil change and they want to work on everything except that. I waited for more than 1 hour for an oil change and there was not even any queue in the lane. I have never had such a bad experience at an oil changer center. Dont recommend.

  David West
6 months ago
Think Twice Before Bringing a Big Job to Service One AutomotiveI should have realized what Service One is far sooner, and more importantly what it is not. Take it from a family who has had well over a year of their lives wasted, while dealing with the constant frustration of a shop that is more geared toward quick and easy oil changes than any serious automotive work. We made the mistake of bringing our care there for an engine replacement My single biggest complaint: They could have simply told us that they were not up for the job.We were loyal customers of Service One in Buda, TX for many years Our experience over this past year has changed that forever. Now, we feel obligated to share our experience as a warning to families so that they can avoid anything like our experience The service that we received at Service One was by far the worst customer service experience of our entire lives. Take it from a person who taught a customer service course for 5 years Every single call, over the course of many months, was a gas-lighting experience.Service One had our car for 5 months to replace the engine We got the runaround for three of those months, and then the engine finally arrived!!!... And we got the runaround for another 2 months. Throughout this time, the messaging was consistent Not this week, Boss It ll be ready by the end of the week. We did this from mid-April through September We asked for a loaner for months, but were consistently informed that, our loaner is in the shop too (probably a solid indicator that this is not the place for a big job in and of itself, if you can t fix your loaner over the course of nearly half a year).Toward the end of this experience, we were told for nearly a month that the regional manager would contact us... Once we finally went around the shop and connected with Ethan, he informed us that he had ZERO knowledge that we were trying to reach him for several weeks!!Then, after 5 months of this, they broke our AC during the engine replacement. I picked up the car and drove it home Within 2 hours the AC was not working. Given our experiences up to this point, part of which involved several months of direct lies, our trust with Service One has been damaged beyond repair. There was simply not a chance that we were going to bring our car back to Service One, especially given the questionable circumstances and sense that this damage could have been retaliatory (they could do more damage and try to charge us for it) I brought our vehicle to another shop in Buda, TX that is far better equipped for this sort of repair They reported that the cause of the damage was more likely gross incompetence than malicious intent (honestly, I am not sure which is better, given the circumstances). The mechanic requested that I come view the work, which is because the AC hose was twisted around in ways that clearly caused the damage He walked through all of it with me as if these were mistakes he wouldn t even expect from a toddler mechanic. He documented the incompetence on the part of Service One and gave me the hose as clear evidence of the damage done to the AC by Service One to our vehicle.Now, after all of that Service One refuses to reimburse us for the damage done to our car during the repair A repair that took them 5 months to do incorrectly.Ethan directed me to bring my car back to Service One, giving an example about McDonalds (If they mess up your order, are you never going to another one?) If McDonalds messes up a Thirteen Thousand Dollar order and breaks my car in the process? NEVER AGAIN!!! In the end, Ethan was right about one thing though We would rather bring my car to McDonalds for auto work than to ever bring it to Service One again.Our next step is the Better Business Bureau.

  Joe Garcia
3 months ago
Great service, which is hard to come by now days, and quick. Large windows throughout the waiting room into the service area so you can watch them work on your vehicle.

  Stephen Benefield
3 months ago
Not impressed, didn t change both fuel filters, asked for brake pads they flushed my brake system. Ask for differential fluids changed, didn t happen. I called 5 days ahead.

  Betsy Pierce
2 months ago
Very friendly service, not pushy. Maybe the fastest oil change I ve ever had.

  Chris Ross
5 months ago
My retired senior citizen deaf mother went in for an oil change. They tried to upsell everything they could throw at her and gave her a quote of over $500 dollars. Predatory as hell!!! Still managed to talk her into spending $130 bucks on stuff she didn't need. What ever happened to honest people?