Andy's

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nan's Blossom Shop
2 months ago
Thank you, thank you, thank you!! I took our delivery van to Allen Honda over Christmas due to a misfire. Allen Honda looked it over and told me that I needed a fuel injector replaced, so I did. Then after a couple days of not hearing from Allen Honda I called and they told me that replacing the injector didn't fix the misfire and that it would need the cylinder head replaced. Firstly the fuel injector wasn't cheap and they still charged almost $2k to "not fix" the van. When I got our van back I took it to Andy's and they replaced a spark plug, and one coil pack and just like that my van is back to normal. They still had to do just as much labor as Allen Honda as the injectors and coil packs are located in the same place and they were a fraction of what Allen Honda charged. I highly recommend Andy's. They are friendly, knowledgeable, affordable, and took the time to actually diagnose what was causing my misfire and not just play the guessing game like Allen Honda did.

  Robert Lewis
a month ago
There are new owners that overcharge for very poor quality work. You'll spend less time and money going to the dealership. Andys outo will improperly fix your car and then charge for labor and parts to fix the mistake. And still may not fix the issues

  cynthia Ashley
6 months ago
The staff was very friendly and they gave me a quote that was accurate and reasonable priced. My truck is running like brand new! I will be using them for all of my automotive needs.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Kristina Grant
10 months ago
Being new to the city is very stressful trying to find someone you can trust to work on your car.I Drove to Andy's stressed out because I didn't know what was wrong with my car.They quickly jumped up to help me, they explained everything to meIn detail, the office staff was very generous and friendly, they were very professional and quick they even went above and beyond and put my child's car seat securely back in the car when they were done. To make a long story short,I feel confident again being on the road, and now I know I have mechanic I can trust. My car rides like it's brand new and it's 20 years old. If you're looking for a reliable mechanic shop go to Andy's.Thank you guys for taking such good care of me. God bless.Services: General repairs & maintenance, Wheel alignment, Auto maintenance

  Zakyron Amerson
a year ago
DO NOT GO HERE, THEY WILL RUIN YOUR CAR OR MAKE IT WORSE THAN IT WAS. If I could give them no stars I would. Worst experience I ve had at any repair shop. Went in for a simple diagnostic. I drove my car there hadn t had any issue with it shutting off or anything. At one point while in their possession they couldn t even get it to start. They told me I just needed 4 spark plugs and valve cover gasket. Once I received my car back it was smoking which it hadn t been initially. The vehicle turned off 2x on my way home (hadn t been doing that before I took it to them). The never said oh this a serious issue and should be fixed today or you shouldn t drive the car. This was Friday I was supposed to bring it back Monday to be repaired. I found someone that could fix it Saturday but as I was on my way to the new mechanic my car stopped and this time it didn t turn back on. The new mechanic advised me the engine was blown. I paid Andy s a diagnostic fee of $112 less than 24 hrs prior and they didn t say anything about the engine being blown. I have no idea what kind of business these people are running but based on other reviews they have a history of ruining cars. If you want to keep your car, take it somewhere else!Service: Auto engine diagnostic

  Stanley Gabel
6 months ago
Andy's was recommended as a business that you can trust and gives you the proper service. My son's car was in need of repair and Andy's came through. Thanks.....

  Eric goike
a year ago
Took in a 2009 Honda CRV after engine light came back on after replacing foot valve control, along with replacing a vacuum hose. Code p0507. Getting a code p0507, (IAC VALVE) they charged me for diagnostics filled the steering fluid reservoir as when you replace foot control some leaks out. Told my daughter that if light cam back on they guaranteed their work and would fix. Well light came back on and took it back, then they charged for another diagnostic test and said the IAC valve needed to be replaced. (Basically the old school PVC valve). Quoted me a price of 190 dollars for part with a total to replace of 750 dollars. Well I YouTube on replacement pretty simple, questioned them and they said they had to take off exhaust which is not true!So I took it to another place, fixed for 75 dollars I purchased part from Honda for 120 dollars. Bottom line this auto repair shop is not operating in good faith for it's community or customers. My daughter lives in College Station, of which I don't thought I could find a reputable auto repair but nope. Had to bring car to where I live and do business with someone I trust. I called and told Andy's what had happened, and the lady that runs the service department basically told me so sad to bad! Offered zero compassion or apology! I wouldn't use these folks and will continue to spread the word about their poor service!Service: Engine repair

  kristin danelle
4 years ago
I had taken my car all over College Station/Bryan Area to get fixed prior years and whether my car didn t actually didn t get fixed and I had to take it somewhere else or the cost was ridiculous I struggled to find a reliable place until I came across Andy s. I am always pleased with not only my car being fixed and knowing they will do a great job but they ALWAYS explain everything they are going to do very thoroughly, they keep you updated and the prices are so reasonable. They are so sweet and make you feel at home. They are really just amazing! Thank y all for everything

  Phyllis Ann Pruitt
a year ago
The worst experience I had. Took in for repairs for gaskets Head, my quote $1400. Final $2362.00. Not once, was I informed of work the car needed. 2 weeks top, they had for a month. Still I had to take it back, anywho.......... Just go to show you. Tis,tis,tis

  Dr.Jekyll
6 months ago
Great place, ladies are super nice and they fixed the issue at a very affordable price.

  Jaz Y
2 years ago
Disappointed with what I found when I picked up my car. My engine was misfiring so they replaced 1 cylinder and 2 spark plugs. 500$ (whatever) the kicker was when I left the shop my car was smoking incredibly bad. I turn around and have them check it out. Turns out they didn t even put back on my engine cover and left an air valve to my engine UNPLUGGED. Not to mention my vehicle is still misfiring. So thanks y all. For the awful expensive nothing.-I can t reply to your comment however, I had taken my car back as stated in my review above. Car still misfiring, I think I ll go ahead and take my car to someone a bit more competent (:

  Karina Burgos
a year ago
PLEASE DO NOT TAKE YOUR CAR HERE !!!Worst experience told me it was something and then was like nvm then && I told them to ask me before anything call me they disconnected eveything with out me telling me and then just bc I m a woman think I m not going notice well as soon as I got home 5 fuses Where disconnected still did not fix anything very up set took for one thing came out worst work like badI ask them to give me opinions which ones would be best specifically but not work itService: Electrical repair

  Jessica Hernandez
2 weeks ago
they charge too much just to ruin it more.

  Maria Rodriguez
a year ago
I am a witness and would like to testify. The Sustaita family has unequivocally gone above and beyond what defines CAR SERVICES. Why I felt as if I literally had been born into the family. I've never had any problems. The public can take it from there.

  Ethan Byerly
3 years ago
Fantastic service. Mary was very kind and gave me a quote to replace my compressor over the phone, which was half the cost of another place in town. They had it swapped in no time, now my AC works great. I highly recommend Andys!

  mckennaraebug
4 years ago
Everyone at Andy's were really kind and courteous, and the woman even called Auto Zone to get the part that we had previously put in replaced by our warranty, so I'd give the customer service 5 stars! They got my van mostly fixed up. The only reason I only give 4 stars is because there was one issue on our van that needed to be addressed that took 3 days to get looked at because the woman on the phone kept forgetting. Each day that I'd ask her about it, she'd say, "Oh, yes, I need to have the guys look at that. I'll call you back when we get that figured out." That happened 3 times, and finally they apparently looked at it, but couldn't ever get it to act up while they had it, so that part didn't get fixed. It did it to me on the way home from the shop. Oh well. The rest of the work is great, and I'm happy to have the other issues fixed! Thanks Andy's!

  Louis Shoulders
a year ago
Man please i beg of yall do no take yall car to this place man my car was running i drove it to them and it had to be towed home after they worked on it they misdiagnosed my car 3 times broke 2 belts overcharged for parts and didn t put them back on took the car in for an oil leak got it back with an even bigger oil leak i have video proof of her saying she didnt change the timing seal although they knew the seal was bad they just glued the same seal on my car is currently not running all because of this shop definitely in the process of a lawsuitServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance, Oil change

  John Griffin
3 years ago
Andy's is located near Downtown Bryan Texas. My Chevy Colorado's AC stopped working for no obvious reason. They were quick to diagnose failure of my cooling system and did the repair in about 3 hours while I waited. I was very pleased with there service.

  Gloria Roberts
a year ago
Truly our only place we go to for wk on our vehicles. Been going there now almost 3 years, when needed. Prices are reasonable n he has it done in a timely manner. Would recommend.

  J Frankiee Chosen
3 years ago
You are RIGHT where you NEED to be, this place is EXCEPTIONAL. they will ABSOLUTELY meet your EVERY car need....They replaced a motor in my Jaguar and I couldn't be more excited they were the MOST affordable and FAST, friendly, and customer service really sets the bar for how you desire to be treated. Amazing people who WILL ABSOLUTELY get the job done... Please contact them today for your EVERYDAY car needs whatever make, model or year, they can handle it. G U A R. N T E E D.... CALL andy today and see how you can be as pleased as I was with my experience.

  Sandra Marino
4 years ago
Dear Mr. Andy,I don t even know where to begin, I cannot express how grateful I am for your help today. Thank you for the generosity you showed me, even on this crazy hot Texas summer day. You could have easily said to come tomorrow and not cared about my situation, but you didn t! you said, to have the vehicle towed to the shop, that you would wait for me. Sir, you didn t even know me. Right when I began to feel a bit hopeless it was the best response I had in over an hour of trying to figure out how I was going to get though this mess.Your passion for your work was clearly present. But most importantly you showed me kindness.I pray the lord blesses your day your family and you re business. If only there were more business owners like you.Thank you for all that you did for me today I don t know how I would have done it without you.

  Julian Robertson
a year ago
They've showed great customer service and good work every time I go. Don't let their shop size fool you.

  David ooo
6 years ago
I went in for a repair on my 03 Maxima when I arrived there Andy and his wife were extremely friendly and happy to help but soon after asking for a quote on fixing my exhaust a few seals leaking and to see what else if anything is wrong with it just to price repairs. Right then is when they started pressuring me they say to leave it over night with them and they will look at it.... Then his wife adds, "sometimes it is cheaper and easier to fix while we already have it taken apart instead of putting it back together and waiting to tell me how much". It seemed to make sense at the time so I say "ok just give me a call and let me know if what is happening if that is the case", then I added "I have a $400 limit though I can't really go much over that". They take my keys and I never realize that no contact was signed at that time, I go home and don't get a call till the next day around lunch they say my car is all fixed and ready to be picked up, they also mentioned they the bill was over $500. Confused on how it could be fixed and over the price limit I set I start to try and gather the money up to pay for this. When I get there they say it's running great, I figure at least it is running good now so I pay them and begin to leave. When I'm leaving the exhaust sounds good, there is no oil leak anymore, and the check engine light is gone but I feel a little bit of a shake driving, I think nothing of it until trying to get on the freeway for the first time a week later when it starts shaking instead of shifting and the check engine light starts blinking I barely make it home and call them the next morning to try and get it looked at when, suddenly they are not friendly anymore they say it is not they're fault of something they didn't work on breaks afterwards, without any information on what it's doing and without looking at it at all. When I ask him how he knows it's not something he worked on he said it's because he has common sense, aggravated he says to bring it by so they can look tomorrow. I'm going to another mechanic to get a diagnostic ran instead tomorrow to see exactly what the problem is. I will never go here again and will be suing if the other mechanic finds they are at fault and they do nothing, please don't let the reviews fool you they are scam artists go somewhere else if you want a working vehicle.

  Robin Humphrey
4 years ago
My niece had her Jeep towed to the local dealership. They quoted her $950 for an alternator and battery. My daughter called her friend who recommended Andy s. They went and picked up her car at the local Jeep dealership and rebuilt her alternator and replaced the battery for $500 less than the local dealership. Thank you Andy s!

  Jessica Behnken
7 years ago
I have been so impressed with Andy's service. My car broke down and they picked it up for me and made sure i got back to work and back home. I will only use this place when i have issues with my car. I highly recommend them to anyone. Their prices are very fair as well. The best repair shop I have ever been to.

  Aaron
2 years ago
I WILL NEVER TAKE MY CAR TO ANDY'S EVER AGAIN...THEY TOLD ME IT WAS SPARK PLUGS TOLD ME THT IT WAS 200$ ODD DOLLARS.. CALLED THE NEXT DAY TO PICK MY CAR UP... IT WAS THE CAMSHAFT THEY HAD TO ORDER IT... SO THE PRICE WENT UP TO 400$ ODD DOLLARS... CALLED BACK SATURDAY TO CHECK TO SEE IF IT WAS READY THE PART CAME.NOW THE TOTAL IS 557$ .. THEIR CLOSED ON SUNDAYS.. MONDAY THEY TOLD ME THT THEY HAD TO ORDER ANOTHER CAMSHAFT..SAID IT WOULD BE IN THE NEXT MORNING..THT WAS MONDAY ITS WEDNESDAY ND THE PART STILL HAVENT CAME... CALLED THUS MORNING ND THE PART STILL HASNT CAME FRM THE ORDER ON MONDAY...THEY BEEN HAD MY CAR FOR A WEEK TODAY ND THE PART STILL HASNT CAME...ITS A BIG INCONVENIENCE IT SEEMS LIKE THEY CARE MORE ABOUT THE MONEY THAN U HAVING TO MISS WRK ND APPOINTMENTS.. IF I COULD GIVE THEM NO STARS THT WOULD B THE RATING I WOULD GIVE... THEY WILL NEVER IN LIFE GET MY BUSINESS AFTER I GET MY CAR BACC...PPL TOLD ME NT TO TAKE MY CAR TO THEM... I KNW NOW ... THANKS FOR THE INCONVENIENCE....

  Jim Ferrell
2 years ago
It was a five star experience. Everyone was nice and professional and got the work done as quickly as possible. Would recommend them to anyone who asks. I will spread the word.

  Jenna Anne Sands
4 years ago
The staff made me feel like family from the moment I first called for a quote. The mechanics were diligent and detail oriented. I will continue to go there as well as recommend to anyone I can.

  Kourtney Morris
5 years ago
We came here to get my husbands car fixed and they fixed what they wanted to fix not what we asked and then he gave us a price and when it was time to pick up our vehicle he changed the price. I do not recommend this place to anyone !

  Kenya Foster
2 years ago
Love that a small shop could fix my BMW and do it for such a affordable price. Brakes, A/C, oil change all done! Please visit this shop for all of your automotive needs!