The Hail Advisor

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  juan marrufo
2 years ago
Hail Advisor is the BEST place to take your vehicle for hail damage, the work done to my truck was unbelievable. I have heard lots of people taking their vehicles to other places and took them more then a month to get it back. I had mine back in a week. The owner Samantha and her crew did all paper work and calls to my insurance company. All I did was wait to get my truck back looking like new again.. Thank you all for making this experience the best ever.. God Bless and keep up the good work. I loaded up some before and after pics Services: Body & Trim, Auto detailing, Auto interior vacuuming, Car waxing

  Gary Elbrecht
2 years ago
The Hail Advisor team did an outstanding job on my truck. Josh and his team made it extremely easy for me. Not only did they do all the work, they picked my truck up and it was detailed after the hail damage was repaired. Top notch professionals. I wouldn t have been able to get it repaired without the flexibility they gave me. I run a business and it s hard to not have a vehicle. I was offered a vehicle while mine was in the shop. I can t say enough good things about this company. 10/10 is highly recommend Hail Advisor. Great customer service and impeccable professionalism.Services: Body & Trim, Auto detailing

  Lee Baer
a year ago
Samantha and The Hail Advisor team knocked it out of the park!!! Very professional, quick turnaround, very detail oriented. All it took was 1 call and I knew exactly where to take my vehicle. Their team was patient, transparent, and kept me informed every step of the way. Don t think twice about going to any other company for your work, Samantha and The Hail Advisor is your #1 trusted place to go! GUARANTEED!Services: Body & Trim, Auto sunroof glass replacement, Auto windshield replacement

  Harmony Redd
2 years ago
I am SO glad I chose to work with Samantha and her team at The Hail Advisor in Boerne. I have to admit, I was hesitant at first when she approached me in the HEB parking lot, but after looking at their reviews online and seeing several others mention they were also approached at HEB, and then went on to have such a great experience getting their car serviced- I decided to give it a shot! Samantha and her team went above and beyond, and I get the idea that is standard business practice for them!On top of repairing the mild hail damage on my car, they also preformed a full car detail, pulled out all the other random dents and dings on my car, replaced the trim around my windows, buffed out scratches, and even coordinated to have some upholstery work done with another shop in town while they had my car.Samantha maintained great contact throughout the whole process, and ensured pick up and drop off were as convenient as they could possibly be for me. She worked directly with my insurance company, and was their to answer any questions on my end from start to finish.The best part? They waived my $500 deductible fee, meaning I paid NOTHING out of pocket for this service!In the midst of all the recent delays, back orders, poor service, and stress- working with The Hail Advisor was such a breath of fresh air.Service: Body & Trim

  Christopher Guido
2 years ago
After both of my vehicles got pelted with hail Josh from The Hail Advisor was able to come to the rescue. He made the process easy by working with our schedule, contacting my insurance company, and even picking up and dropping our vehicles.What seperates this company from any other auto body shop I've ever worked with is that we had another hail storm 3 days later and Josh went above and beyond by fixing this damage as well.I highly recommend this establishment as they are kind, professional and go out of their way to make sure the customer is satisfied!Services: Painting, Body & Trim, Auto detailing

  John Herrera
2 years ago
I had some serious hail damage to my truck and I shopped around in Boerne for a repair shop but couldn t find a place that I could trust. I met Josh and I knew he was my guy. I gave The Hail Advisor my truck and they had it looking good in 3 days! It was amazing! They were fast, professional, and the best part was they took care of all the paperwork with the insurance co. These guys are Amazing!Service: Body & Trim

  Travis Paine
2 years ago
I used Hail Advisory to repair my truck and they did an amazing job. They were quick and easy to work with. They got my truck in and out quickly so it wasn t a big inconvenience for me. My truck looked great after the repairs from the last hail storm. They even took the time to detail my truck before giving it back to me. I would recommend them to anyone for hail damage.

  Brady Sowell
a year ago
I have used The Hail Advisor twice now. My first experience was with my wife's 2018 Acura TLX that took extensive hail damage in the May 2021 storm in Boerne. It took months for us to find a shop that we trusted and we looked high and low. We found Samantha by word of mouth and we knew right off the bat that she was legit. She worked with our Insurance Company one on one, did a thorough inspection/estimate, and delivered quality. My wife's car was perfect after Samantha and her team took care of all of the repairs and then some. My second experience was with my son's 2018 Camry. He hit a deer that just about destroyed the front of his car. I took a chance and called Samantha hoping that she and her team could take care of it. They delivered once again. She and her team fixed the damage inside and out and it looked great.The best endorsement came from my Insurance Company. They called me to tell me that Samantha was the most thorough and easy to work with Auto Body Repair company they have worked with in years. That says it all.Great service, communication, and quality work. It's also a pleasure to do business with a company operated by women.Service: Auto body & trim repair

  Hannah Randolph
2 years ago
They went above and beyond repairing my vehicle! My vehicle got covered in hail damage just over a week after I drove it off the lot, and they were able to repair it so it looks good as new! They didn t even take a full week, which was absolutely awesome. They also met me at enterprise to ensure that getting my rental wouldn t be a problem, and they took my car back to their shop for me. Overall, I couldn t be any happier with their service! Fantastic people, fantastic service, if you need your hail damage repaired: go here!! You won t be disappointed(:

  Donna Wesley
2 years ago
These people are genuine and good. I wasn t able to make my appointment so they offered to come to me to look at my car. They came to my house and then took my car to their shop to do the estimate. Brought it back to me, even filled my washer fluid and filled my tires.They met me at the rental car place so they could take my car to their shop. They then met me at the rental place to give me back my car. They are so nice, so helpful, so customer service oriented. I couldn t recommend a shop more. They make it more than easy. They are awesome.Services: General repairs & maintenance, Body & Trim, Auto detailing

  Scott Carothers
2 years ago
The Hail Advisor was wonderful to work with. They were super fast but with extraordinary quality. I am extremely happy with the services I received. They worked incredibly well with my insurance. Overall I was very happy and impressed with the company. I would definitely recommend them.Service: Body & TrimService: Body & Trim

  Nancy Gaitan
2 years ago
My brand new Subaru has been hit twice by hail damage. The second time it was hit was from the hail storm that hit Boerne in May. I was upset since it hadn t been even two months from having the hail damage repaired. I was putting off having it repaired since I had already spent huge bucks on the deductibles for the car and then having my roof repaired. While washing my car I was approached by one of their employees who said their company could get my car looking back to brand new. I took the chance and called them. The 2 owners showed up at my home that same day and explained they could definitely do the job. We arranged for a car rental where we met to pick up my vehicle . They did all the leg work with my insurance company. Within a week a got my car back and it looked fabulous. I couldn t be more pleased and the best part was I didn t have to leave Boerne to get it done. The 2 owners and their employees are super sweet and very willing to help you how ever they can. I highly recommend Hail Advisor if you have hail damage to your car.

  Steven Tye
2 years ago
My fleet of driving school vehicles got caught in a freak hail storm several months back. These guys made the repair process super easy and painless! My fleet is now hail damage free - and in record time. Cannot recommend these guys enough!

  Esmeralda suarez
2 years ago
I highly recommend going to The Hail Advisor if you have damage on your car. They were really nice and got my car fixed in a week with zero deductibles.

  Nicole Drake
2 years ago
My car was hit with hail damage during all the storms.These guys made the entire process incredibly simple.My car looks phenomenal.Highly recommend.

  Victor Chavez
2 years ago
Very professional. They performed quality repairs in a very timely matter. I definitely recommend them to anyone needing hail damage repair!

  Bryanda Hernandez
2 years ago
Really loved how everything was handled had a LOT of patience with my insurance very down to earth peopleService: Auto detailingService: Auto detailing

  Pina Hernz
2 years ago
Very helpful and attentive. They made the process very easy and simple.

  Renee Gonzales
2 years ago
Amazing work and quick turn around!