Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laurie Smith
3 months ago
Truly impressed with the service we received from Caliber Collision. They finished our repair much quicker than we had anticipated, as we had heard from other friends having repairs done that supply chain issues are making it take longer. We were so happy to get our car back sooner than we planned and restored to its original condition. The communication they provide via text or phone call was excellent, keeping us posted as the repairs were moving along. Oscar was very nice to work with and did an excellent job. Highly recommend.
Mauricio Tinajero
a year ago
This was a great experience since the day I walked in without an appointment. Gaby at the front desk was absolutely great. Even through the holidays we were able to get our minivan fixed in a shorter time than expected. Thanks so much for the team that help us with our minivan which turned out amazing.
Jennifer Oliva
2 months ago
Caliber collision did a fantastic, five star unbelievable job for me! LeeAnn and the staff made sure that my car got fixed same day. They went alive and beyond for me. Leeann has a heart of gold!! I appreciate all of their hard work and dedication to making all their customers happy, I recommend them and won t use anyone else.
jody perry
4 months ago
I highly recommend Caliber Collision. They were prompt and professional. Start to finish would have been 3 weeks to have my car back we ran into a snag getting a small part but we were notified right away and Morgan did her best to get the part !! They worked well with the rental company and my insurance as well !! Don t hesitate call them for your body shot needs !!
Andrea Gutierrez
a week ago
My car was returned to me with an incomplete repair job, damages to it, and what was completed was subpar.. I'm now having to decide was is worrying fight to be fixed correctly and what I should pay on my own to be fixed to prevent further damage to my car. Use at your own risk
Cyndy Chesnut
a year ago
After an accident I was given a list of body shops from the insurance company for the lady who hit my car. I started at the top of the list and asked a lot of questions with each call. For me, the person who answers the phone can make or break my decision on using their company. I noticed immediately the lady who answered was friendly and polite and wasn't bothered with all my questions. Every person I spoke to was polite, friendly and put me at ease knowing my car would be restored back to perfect condition. I was kept informed on the progress throughout the entire time they had my car. I am extremely glad I picked Caliber Collision and couldn't be happier with the work they did!!Services: Painting, Body & Trim
Dan Sitterle
2 months ago
This company has a well oiled sewing machine business model.Completely painless. All personel contact I had was top notch. Delivery was exactly as predicted. The vehicle looked perfect as if nothing had happened. FYI - the cost was fair and competative.I Recommend Caliber Collision big time.
Denise Custer
a month ago
Such great communication! I never had to wonder what was happening with my vehicle. I would receive a text quite often letting me know the status.Oscar was fantastic!!
Frances Lovett
3 months ago
I could not have been more pleased. Top notch repair ready on time. Extra time for help and explanations including tutorial help on batteries. Ask for Morgan at the Boerne location. She takes good care of you and your vehicle.
Audra Fisher-Meza
5 months ago
This was the best experience with any collision center ever. They were courteous, fast and efficient. I would recommend Fair Oaks Caliber Collision to everyone. You will be totally satisfied. I take my time and money very seriously. Quality establishment.Service: Body & TrimService: Body & Trim
Gabrielle Ehrenberg
5 months ago
I had a hit and run accident on my car and the fine people at Fair Oaks Caliber Collision Center in Boerne TX took great care of my car. Morgan my team specialist was always on top of the progress being made and managed to have my car finished before a scheduled out of the state trip that I wa taking. This was above and beyond the normal customer service that I have received in so many other places. Thank you to the entire team. I m very satisfied with the work you all did!
Jordan Davila
2 weeks ago
Salud to Oscar and the crew at CC. Service and performance is impeccable. I very much recommend CC to all who are looking for repairs
scott ristow
a year ago
There is a famous saying that people will drive miles to complain but won t cross the street or compliment, however for Allen, Oscar and Gabby i would do the exact opposite. It was an unfortunate circumstance that I met these amazing and caring workers. My truck was broken into and I called Caliber Collision and spoke with the manager (Allen) and he kept me comfortable and stayed in communication with me from cradle to grave. The service was amazing along with the work done to my f150. Good things come out of bad times and the good that came out of my truck being broken into was meeting these great people who truly care about their customers. I can t thank this team enough and would not go anywhere else. Thank you Allen, Oscar and. Gabby for turning a tragic time into a phenomenal experience. In business they say it takes seconds to lose a customers but months to earn one. Well this particular place earned a customer for life. I can t thank them enough. I will only use this location and recommend anyone and everyone to use this shop. 10/10 stars ScottService: Body & Trim
Amy Osteen
7 months ago
Morgan did an amazing job helping me with my truck. She kept me informed every step of the way and even vacuumed out my truck. She is very sweet and helpful.
Stephanie Goss
a year ago
After being turned away from multiple collision centers, I stumbled upon the newly opened Caliber Collision Fair Oaks location. I was welcomed by Alan who was professional and willing to help me with a complicated repair on my Expedition. My repair took a bit longer than estimated due to the complexity of the repair, but Alan communicated with me every step of the way. They worked with my insurance company and took care of all of the details that might have prolonged repair and payment. Everyone I dealt with was professional and helpful. I would recommend this Caliber location to anyone needing work. They will be my first call if I ever need work again!Service: Painting
Patryck Banks
a year ago
Great place to go after a stressful accident with your vehicle. They are clean fast and friendly. With their in-depth diagnostic tools they were able to find damage I would have never thought of happened from the accident. Ask for Oscar he will take care of you and help you understand the process after your car wreck. Also I think they detailed my car upon repair completion because my car is shinier than a reflection in water! Vehicle looks and drives just like new!
Robert Medina
a year ago
Great customer service and they even have a Luxury facility across the street. They work with the insurance and rental company to make the process seamless.
Raymond Bond
4 months ago
Their paintwork was very good. Putting my vehicle back together was apparently too difficult.
Deborah Danielsen
a year ago
The entire staff was very professional. The repair work was done quickly and the truck looked great. I highly recommend this location. They went above and beyond my expectations. We need more service like this!! If I need work for my personal or company vehicles again, I will return to this location. Thank you!!Service: Body & TrimService: Body & Trim
Carol S
3 months ago
Entire staff was friendly, courteous, and helpful. The entire process was easy and stress free.
Gabi Moreno
a year ago
Had the best experience here, thanks to Oscar! He was friendly and so helpful! Needed some work done on my car and he made my experience such a breeze.
Stephen Taylor
5 months ago
Great service. Very Professional. Big shoutout to Oscar thank you so much!
Jake Howell
a year ago
Great experience. The entire left side of my vehicle needed repairs from someone changing lanes into me. In a week and a half I had my vehicle back and it looked brand new. Couldn't recommend this shop enough.Services: Painting, Body & TrimServices: Painting, Body & Trim
Jose Lopez
5 months ago
Friendly staff and my advisor kept me up to date through the entire process.
Alyssa Carrillo
a year ago
This caliber goes above and beyond everytime! They have such great communication with their customers! All show amazing quality work! Awesome and trusted shop !!!Service: Body & TrimService: Body & Trim
Juan Sanchez
a year ago
I had an amazing experience while speaking to a young lady named Gaby, she was very polite and made sure all my questions were answered. 100% would recommend!
Julius Cervantes
2 months ago
Great service, repairs look amazing
Alan Saltzman
a month ago
Attitude and follow up were Excellent...
Dena Moore
2 weeks ago
The detailed communication was wonderful.
Jon Rodriguez
a year ago
Great shop to get ur vehicles worked on and very nice people that work there