Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wednesday L.
4 months ago
I have used this company a few times. They are amazing people and they do the job right. They are polite. I would recommend them if you need a tow. If you have AAA,, call them and tell them and tell them to to use them. I wish I used that before.
Zane Payne
a year ago
Driver was very rude towards my wife who had just flipped. Got trapped into using them by the DPS.Service: Car towingService: Car towing
Mandie_85 Galindo
a year ago
Highly recommended dude they sent was asleep he still got to my location on a timely manner. He was very friendly very skilled and straight to the point he wasn t wasting anyone s time, great guy. JH you re the man!!! Thank you
Albert Addicks
9 months ago
First, Paige Towing is the same owner(s) as Crossroads Towing and they are by far the most expensive and most ridiculous towing companies I ve ever experienced and heard of. It cost me $920 to get my motorcycle from them that got towed to their yard which was about 8 miles away and was picked up in under 12 hours of it being there. I ve never heard or seen such outrageous prices for a tow in all my life. Do yourself a favor and don t ever let these people touch your vehicles.
Caitlyn Brown
10 months ago
My trailer I was towing cross country had an axel break while on the highway, they arrived within 25 minutes of calling. Also loaded the now single wheel trailer up and had us back on the road within 25 minutes, very thankful and appreciative of Paige towing!
Summer Sanchez
2 years ago
Was told charge would be $250 to tow to their yard since it was only 8 miles away plus $20 a day to store until my husband could pick it up which should ve been just a few days but ended up being longer due to work. He was okay with leaving it until next day off because of it only being 20 a day. Go to pick it up yesterday and they added an extra $500 service fee just because they could since we left it no notice or call that they would be adding an extra $500. Would ve been better off getting it ourselves or waiting on American Towing to get back in town but trusted the lady on the phone with the prices she gave as well as the man who picked up the truck and talked to my husband.DO NOT USE PAIGE TOWING!!!Service: Local hauling
Melissa Escanuelas
a year ago
Horrible customer service skills and they overcharge. I had no choice of who was called to tow my vehicle and it's unfortunate that it ended up being this company. I was overcharged for time that wasn't even worked but when I called to dispute it the lady was very rude,wouldn't let me get a word in and ended up hanging up on me. I don't even give them 1 star but that's the lowest we can choose on here. They are a sorry company and people.Service: Car towing
Addison Abene
2 years ago
I had my tiny Ford Focus packed for a move from Texas to Los Angeles. Hit a huge pot hole and shredded my back passenger tire. Luckily, I was close to an exit and managed to pull over to a Shell. I called my insurance and waited a long while in 100 degree heat with my dog in the car. Looked up local towing, and gave Paige towing a call. Answered on the first ring, and they arrived within 10 minutes. Picked up my car and led us to Walmart to get the tire replaced. Back on the road within 2 hours! This place is so kind, efficient, and helpful. I was worried I wouldn t make it to my new home on time, but they helped make that happen!
MICHELLE REYES
10 months ago
They were so amazing kind and very nice. Could of gone to a cheaper place but I chose them they were not afraid of a challange. Responded quick and got it done.Service: Car towingService: Car towing
Garet Nix
2 years ago
The gentleman that arrived was good. I understood the distance was a little far. but when the driver explained to me on arrival that Paige towing will take cash, but only exact amount. Because Paige doesn't allow him to keep change. Try your card? then you get charged 5% of your total bill. PAIGE FAMILY Really!? Yall already expensive? Sound greedy too...
HippieVibes777
a year ago
I called at the last minute and had a tow truck in less than a half hour. The service was great and the customer service was awesome. Paige Towing has professionals that know their stuff!
Canni
2 years ago
Bringing my review over from Facebook verbatim because they delete reviews on there to make their company look more positive than it is.------------You won't find a vehicle under my name as have ever being in your storage facility because I only paid the bill over the phone, no one asked my name, which I have a receipt of the transaction and a transcript of the phone call itself.Along with not giving proper notification of our rights to a court hearing, ect, with the tow ticket breakdown, this company failed to check my husband's drivers license to see if he even owned the vehicle, which he didn't, the registered owner was all the way in Midland and we don't share remotely similar last names or first. I paid over the phone and he picked it up like that, no drivers license was ever requested of him, no release form. The ticket is not filled out properly as well, with items not being placed in the proper boxes on the form as required.Vehicle was marked as abandoned, no one was given proper notice nor was proper notice posted on the vehicle itself. Police department was not notified within the time frame specified.No proper signage was posted where the vehicle was towed from, nor is there proper signage to this day which I continue to record for records.Overcharging, we do have access to certified scales like anyone else and have weighed the vehicle in question many times before its illegal tow, which this company misclassified its weight and charged twice the amount allowed for as if it were two seperate vehicles. Maybe it's a inexperienced towman who hooked everything up, or a way to pad the bill but I haven't seen prices this outrageous even from Nick Massey who was towing illegal but followed the pricing guidelines.And overall, from the response to my last review, I'll gladly tell anyone and everyone to avoid this company as they get pretty nasty with you if you leave a honest review that does not favor them.As a update: Company has privately messaged me asking me to not negatively review my experience with them because they are operating under multiple licenses and Crossroads Towing and Recovery is the people who towed me, yet Paige Towing and Recovery are the Vehicle Storage Facility listed that had the vehicle, provided me with a invoice, took my payment, and released it illegally to my husband from their yard. All in all, owned by the same three people and they do not have a review page for their newest company name.
Lindsay Burleson
4 years ago
My car was hit by a truck and one of their drivers Robert, actually witnessed it all. He was on the way to another tow, but stayed and talked to me and was able to help me out. He gave me a tow (that I'll bill to my insurance and get reimbursed) to a place that made my car drivable so I could get home to Lubbock. If it wasn't for him, I would have been screwed.
Kim Avant
5 years ago
Less than 250 if u need a personal tow, over 500 if cops send it. Doesn't really seem right. My car could of been picked up within the hr but no one was there til 8 am .
Kellie Hungerford
a year ago
The employees and drivers are very friendly! They went above and beyond for a friend of mine. Would always recommend Paige/crossroads!
Stephen Strain
a year ago
Tow truck arrived in about fifteen minutes. Driver was courteous and professional. I recommend them.
Crystal San Agustin
5 years ago
Horrible experience. Customer service means nothing to these people. Prices are outrageous and hours of operation are ridiculous for a towing service. My brother s truck was there for one night and charges were over $1100.00!
Kelly Genovese
4 years ago
Hit debris on the highway, causing a flat tire and we didn't have the right tools, they sent someone over, only waited 5 minutes, he helped us quickly. Amazing man!!!
Debrah Buchanan
4 years ago
They are some good people. They will help you If they can. Thank you for picking up the abandoned car.
Goldie James
2 years ago
They were so nice and helpful after my son in laws accident.
Mexican Tohru
6 years ago
Avoid over priced, the nickel and dime you. No consideration for what people are going thru during a crash or break down.
Johnny Fisher
7 months ago
Very helpful and fairly priced
Abel Porras
a year ago
Won't ever use this towing company horrible service very rude
Harry Hines
4 years ago
Semi broke down, they towed my truck and trailer to a repair shop, but the shop can t handle the job,second shop can t handle either, so they find me a third one, at no extra cost
Mandy Wishart
2 years ago
Horrible customer service and outrageous pricing! Would definitely recommend using someone else!Service: Car towingService: Car towing
MM
6 years ago
NEVER, NEVER NEVER do business with this company. STAY AWAY!! OVERCHARGING, CROOKS!!! FOR THE SAKE OF YOUR FINANCES STAY AWAY!!
Robert Baeza
6 years ago
Best Place!Great People! They Will Treat You Right!
James Alexander
2 years ago
Got me out and didn't rob me on the price
Sylvia Ramos
3 years ago
Friendly, easy to meet with but VERY VERY EXPENSIVE EXPERIENCE.
Kathy Williams
3 years ago
I wouldn't know anything about them.