O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shots by Will
3 months ago
Kaila went above and beyond to help me figure out what was going on with my van. She came outside, had a look at my vehicle, even helped me diagnose it and provided me with great solutions. Thank you so much for advice

  Alexander Romanko
2 months ago
Best encounter I ve on the phone with this company very fast with finding parts very polite

  Papool Chaudhari
7 months ago
My battery died while spending a night in Big Spring, and the next morning was Labor Day, but thankfully O'Reilly Auto Parts was open. I had tried going to AutoZone, but they were lazy and wouldn't help me. O'Reilly came to the rescue and I was able to purchase a battery there and Garrett installed it for me, despite being difficult and taking quite some time. Garrett is AWESOME and went above and beyond the call of duty for O'Reilly and really helped me and the misses out of a jam. Because of him, we were able to safely get back home to El Paso that day and he relieved the anxiety that hit Sunday night when the battery died and we had no idea how we were going to resolve it. Thank you so much to O'Reilly Big Spring and ESPECIALLY Garrett who is wonderful!

  Giovanni Fragulia
3 months ago
Good service, Kimberly is always there to help with a smile.

  anthony cisneros
7 months ago
Great auto parts store. The employees will help you find what you are looking for or point you in the right direction if they don't have what you need. Great prices not too expensive and good quality parts

  James Alexander
a month ago
They took care of a warranty problem. It was handled professionally.

  J Tino
2 years ago
We have had to come here quite a few times in the last 2 months lately and we have found what we needed. The workers are so helpful and very knowledgeable. They are also helpful with helping you making the best decision in what to buy. The parts and products we have needed have been available, which had been important.

  Channin Vandiver
10 months ago
Nice employees, knowledgeable and very helpful. Not always greeted with a smile but always willing to help

  Tiffany Christopher (TIFPONY)
a year ago
Ordered online but the website glitched because it said my order would be ready in an hour but three hours later I went to town so decided to stop in and see if even partial of my order was ready. Turns out the website didn t actually order some of my parts however the items they did have on hand they gave me and put in an order for the parts the website hadn t ordered.They went above and beyond when I was told to return at a later date because my items were ready and I could only carry some of it and was planning to walk back in for a second armful but one of them came walking out with it so I didn t have to go back in. I really appreciated the extra hands carrying things to my truck.Always a fan of O Reilly and will continue to shop here first when seeking auto parts or accessories.

  Christina Ontiveros
2 years ago
Too bad that there are some good workers in this store then you get one bad apple that spoils it for everyone else. Nice lady there offered to help with alternator part and the man working refused to allow her too guess he only does the minimal. Some much for customer satisfaction not his problem.

  J.R. Martinez
3 years ago
I have been using this location since it opened. I have always been greeted when entering. My go to store for parts. I've rented several tools and they have always been in great condition. They stand behind their warranties. And price match as well.

  jay flo-tripple-4
a year ago
Great place to go get parts, the employee are very knowledgeable and very helpful. Just sucks when they r full. Takes anywhere from 5to 10 mins to be seen

  Scotty Lane
5 months ago
Cool staff. Relaxed and helpful

  Juan Suarez
4 months ago
Thank you and see yall on the next trip

  Jessie Rubio
a year ago
Manager is great most of the counter people are friendly usually have everything I need .athena is always helpful

  Teresa Pierce
6 years ago
O'Reilly Auto Parts is a great store with great employees. They are very helpful and will help you with anything they can. If they don't have what you need they will order it and get it to you as quickly as possible. They also help people that don't know cars like me and don't make you feel awkward. Great job

  Sharon Filson
3 years ago
I always go to OReileys auto parts store because I almost always have very nice people to help me there. This time was no exception. I had a very pleasurable expereince even though I was having to spend quite a bit of money, which never makes me to happy. Very nice young man helped me find what I needed and then helped me carry it to my car.

  Gary Driver
a year ago
Please don't ask me to review this place. I live in a small town...lol.I will say this, there is one person I have dealt with there that has a pretty good knowledge of auto parts. That person also happens to be a female.

  Marisa Adam
6 months ago
Always quick help and know how!

  Jeannie Feaster
3 years ago
What does using the devise to scan why check engine light on, have anything to do with Covid-19?? Excuses!! I completely understand close contact & hand shaking, but what's the big deal with using the devise? Are they really not allowed to go outside during this time? Don't they have to be outside in order to get inside the store to get to work? Let's all just take this sad world situation we're going through & make it an excuse to be lazy, why don't we??!! They completely lost my business!

  Vanessa Arispe
a year ago
They lack knowledge on autoparts sad we only have 1 location near us (Big Spring TX) I never have trouble in any other O'Reilly

  Shannon Nelson
2 years ago
I love this place they are very helpful and the employees are awesome and know exactly what we need when you ask for something.

  Scott Eastep
a year ago
Store was cleanThe always have just what I needIn and out quick

  Douglas Wallace
10 months ago
Good service. High prices but that's everyone.

  HippieVibes777
a year ago
This is my go to place for parts. The staff is friendly, most items I need are in stock and if they aren't, they can arrive quickly.

  Gabby Cason
a year ago
We love our O'Riley's here. Always helpful and courteous. Thank you O'Riley's of Big Spring TX.

  Jonathan Lee
3 years ago
Fast friendly customer service and all-around good place to get your parts there's an older guy that works in the back he is the man helping customers help me numerous times and that be from Jonathan j Lee

  Aaron Thompson
5 years ago
Absolutely the best place to get your car parts in Big Springs Texas. These folks wouldn't leave me alone until I had everything I needed. I'm very pleased with their performance!

  Nava Settles
3 years ago
I went there about a week ago because I needed help with my jeep. There was a Gentlemen that work there named Augie and he was very helpful! I will definitely go there again!

  Daniel Hail
a year ago
Excellent staff, clean organized store, usually has the parts I need in stock.