NAPA Auto Parts - Big Spring Auto and Truck Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  C. Kay Scott
4 months ago
Customer service wasn't good. Was buying windshield wipers and when I asked for someone to put them on you would have thought I asked for their teeth to be pulled. The only one that knew how to do it couldn't because of an injury.

  Tracie Owen
8 months ago
I would give less but Don t have a way to. I went in today and asked how many o2 seniors my 2004 ford expedition 5.4 had and the guy looked it up and said 2 . Do I bought all 2. Well get home and saw it had 4. And online has 4. So this means you can't trust the information from anyone.

  spider Roro squad
2 years ago
We broke down on the Interstate at the Snyder Exit. I drive a 02 Model Suburban, its a Sunday THE DAY AFTER CHRISTMAS. I called O'Reillys first, only to be told I'm outta luck they have to order. I'm now thinking OMG, I'm about to be in a hotel over night because I have a Mechanic but no part. So I Google the next place, I find NAPA! But I already know what I'm about to be told! The guy on the other end takes a look. And they just happen to have a radiator for my year model in store! Are you serious if that wasn't Devine intervention. So my dad drives all the way from Odessa the NAPA guy says he would have it saved and off we went to pick it up. The in store guys were great, we got there and it really was the year we needed. Thank you guys so much! My husband who's disabled wasn't having a easy time of being stuck on the side of the road nor my kids and fur baby! Between you, God and my dad that day we were able to make it all the way back to Oklahoma that night and not be stuck in Big Springs! Thank you guys so much for all your help and quick service!! My family appreciated being able to make it home!

  Bryan Beck
6 years ago
wow what a part store! the service and knowledge is off the charts! it may be busy inside but you wont have to wait long and one will find out why the napa store stays busy! . No wonder this parts store is voted the best parts store in big spring!

  Kimberly Kennemur
2 months ago
Napa makes it easy.

  James Wenink
2 years ago
Employees are knowledgeable and friendly. I do alot of business with them while I'm on road calls. Wouldn't go anywhere else.

  Tiffany Christopher (TIFPONY)
a year ago
Good service and selection of items. Got exactly what I needed in just a few minutes.

  Douglas Wallace
10 months ago
Great service, great parts, reasonably priced.

  Bill Leach
5 years ago
Very knowledgeable and very helpful. They will even direct you to a competitor if they know the competitor has what you need. That makes him a great place for first try.

  Crissy Benz
2 years ago
Just needed a brake light after having a nice police officer pull me over just to tell me. She only gave me a warning so I got it done fast.

  Chris Gilliam
a year ago
Helpful and knowledgeable. They usually have what I'm looking.

  Nancy Bagnall
4 years ago
Super friendly and professional employees! Excellent prices, well stocked, well lit and super clean store. Highly recommend this store.

  Amish Mafia
6 years ago
The best NAPA store in Texas, needed a part which they did not have,with my truck tore down in there parking lot, they run me up the road to get the part I needed . Thanks ,awesome crew.

  ARKSMN SheliMc
6 years ago
Bryan was amazing. He helped me with the part and recommended someone to help fix it. I was broke down on an out of town trip. Bryan was very helpful. Thanks Bryan.

  Cassandra Tuten
6 years ago
Great customer service! They really care about their customers and it shows! They went above and beyond to help us.

  Forrest Doshier
11 months ago
Great staff, good selection.

  Walter Shonk
3 years ago
Friendly knowledgeable personal. Clean store selection getting better each visit.

  Leo
2 years ago
Good group of folks working here all very helpful.I will stop here from now on

  Michael Fox
4 months ago
Go to place for my parts

  Jessica Monsivaiz
5 years ago
Great service and very knowledgeable staff. Good parts and have alot in stock.

  Sohma2501
2 years ago
Nice people and they had what we needed.would shoo here again

  Enchanted Tours
5 years ago
Brian beck and other attendants at napa were absolutely super serving my needs st big spring tx napa

  Jo Penn
3 years ago
Very helpful and pleasant people. Had everything I needed too

  M Burcham
5 years ago
Best Auto parts store in town. Still have true parts men that know there parts and what you need.n

  Tony Esparza
5 years ago
Very good store for a small town very helpful and great staff

  Kathy Daniels
6 years ago
Very helpful staff. Switched my battery at no cost and was cheerful and nice.

  THEDARKKNIGHT6100
5 years ago
Friendly staff and knowledgeable. Willing to help you with your automotive needs.

  slim Jayx
6 years ago
Got parts with no problem in and out also offered to take my part to the car awesome!

  Robyn Nadeau
3 years ago
Nice folks. Made my morning just a lil bit smoother

  C. MTZ
2 years ago
Great folks and had all I needed on hand.