Greyhound: Bus Station

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mario ochoa
a month ago
I would like to thank your employee Sylvia for her outstanding assistance. She was able to assist me with nephew travel concerns. Thank once again Sylvia for going the extra steps to assist me..Thank you again!

  Volodymyr Matvieiev
a year ago
Pretty organically small, pleasant bus station with great urbanization around it, with a very clean feel to the environment and coordinating location in one of the central areas of a small town and accessibility to the desired affordability

  FENXX Ent
5 months ago
Pickup was on time service was ok. But it has to be something the cops should be able to do with all the addicts hangout outside. I didn't fell safe to walk to McDonald's across the street.

  Marlon Shepherd
3 months ago
Caught a greyhound to go pick up a truck in WTX good thing i had my wife take me instead of taking a uber the bus station doors were locked & people had to wait outside in 30 degree weather until the bus arrived

  Adriana Julie Benson
6 years ago
Lots of scruffy men wearing jackets smoking cigarettes with a stripped cat looking for handouts. Some of these men will try to pet the cat. The closest I succeeded was a 12 inch distance by throwing hot dog meat from a man selling food out of his trunk. Everything is $3, but the hot dogs are the best. It is two hot dogs with chilli and cheese combined into one.Wheelchair accessible.

  randy misouk
4 months ago
Nice lady that's works there but they open at 7 or so in the morning clean and they have snacks

  Teezy
7 months ago
Hot and no type of safety. Say I'm the heart waiting for approximately 5hrs. Only good thing was the bus was on time.

  Volodymyr Matvieiev
a year ago
Small,pretty and comfortable clean bus station

  Jimmy GramZ
a year ago
The bus station was cool. Nice no problem there. The one star isn't for the bus station itself but for Greyhound as a whole. I just spent over 37 hours on layovers for a trip that should have only been 19 hours. Between the bus breaking down, storms, and riding in a circle because they misprinted my ticket I would say think about taking the train or a plane if you can because they don't have the customers best interest in mind.

  Benny Joe Nightmare Sustaita
5 months ago
Nice worker lady , cute cats outside but no wifi and hot

  Skinas Barr
3 years ago
The 1st set of wheels were quick and smooth. I still have 2 transfer. Restroom stayed clean.

  Roach-House TV
a year ago
Very dangerous transfer point .. x prisoners are released close by, And some folks are super sketchy and cringe..there is security but inside the building so try not to talk with folks carrying a red mesh bag these are x convicts who just got released, some been gone 15+years.. not all are bad people but it's hard to know so stay inside and get in there quick because seating is limited try not to stray away outside...

  Otis Hardaway
2 months ago
ALWAYS GERAT CUSTOMER SERVICE.AND VERY HELPFUL.

  Cynthia German
a year ago
Wendy was very helpful with making things work for me. She was understanding and sweet over the phone speaking to her. Kudos to you and Amazing customer service for the bus lines. She's an asset to your company.

  Sam Collins
2 years ago
WOW, this 5 day trip aboard Greyhound buses was my first experience for choice of travel. The nickname for my experience is called "Bussing Boot Camp"There's different bus drivers (I do praise them!) not only driving us, it's the overall responsibility of getting us passengers to and from safely. Here is a couple of tips:1. Brings snacks/drinks.2. When packing suitcases, you pay for one suitcases and get a second one free (only if it passes weight requirements). So make sure to disperse your heavy items evenly with the amount of suitcases you're traveling with.3. You will be unloading and reloading for every bus transfer (this is when it feels like BOOT CAMP).4. NEVER be late getting back on to the bus from a rest stop! (the bus driver has to keep a schedule and will leave you).5. DO NOT anger your bus driver's. (Some individual bus drivers have their own way and/or Styles).Good luck and Happy Travels

  Sarah Burell
a year ago
The lady that worked that morning was awesome! She was very clear and caring when she told me about my journey. The place was small but clean and had vending machines.

  Javier Gonzalez
a year ago
I paid for a trip on August 23 from san angelo tx to midlann tx ...a stop was made in big spring shortly after the bus broke down ..we were voted out of the blue at 8 at night on the way to midlann the bus help would come out of the way for us, that is, I would arrive at dawn at my destination when I was supposed to arrive at 9 ... I had to pay a not cheap uver to the city in the end I paid for a trip on greyhound that did not take me to my destiny

  kate Sichling
3 years ago
At one stop one of two buses broke down so we had to double up on passengers. We were about an hour late getting out. But our driver was amazing. Somehow he got me to my next bus ON TIME! He took no nonsense from anyone and kept us moving right along. We as passengers should thank our drivers more often.

  Lukas K�nig
a year ago
Did not look too bad. I have not been in the station itself but it looked clean and the area around it also was nice. I changed the bus here and there was a man selling buritos which have been fantastic (would have been 5 stars but sadly I can't rate him). It might be the guy in the green van another review is talking about and I have to admit the car itself did not look good at all bu the taste was great. Even though I only had 15 minute for changing form San Antonio to El Paso everything worked fine and all busses were on time.

  Gina Granados
6 years ago
The gentleman at the front desk was extremely patient and helpful. I missed my bus, and he was able to change it for me and found one for the very next day. The station itself is a good size. There is also a man outside that sells homemade food prior to departing that helps for the long ride.

  Kendra Blanchard
3 years ago
My bus got to the station at 6:30. The sign on the door says they open at 6, but online it says they open at 6:30. It s now 8:30 and finally someone is here to unlock the doors. I m extremely upset. They had me sitting outside the door like a hobo for 2 hours. Now that I m inside the lady and man that is working are extremely unprofessional and rude. As I m trying to explain my frustration and inquire about the correct time they open, the two walk off as if I m not even there. The lady yelled at me for no reason, as I keep a calm tone. Absolutely NO customer service. I m also allergic to cats and they just have a stray roaming around in here from the streets. Disgusting. They are both not wearing masks.

  GoatPuddle
2 years ago
Small yet cozy, Great lady working there. Some bars near by, creepy atmosphere of the city at night. Some snacks and 2 vending machines.Good on your journey friends

  Farrah Whisenhunt
2 years ago
I worked with Ray for 10yrs n he is a great guy n knows how to run the business. Very polite n respectful n knows what he s doing! He does a great job n a very good manager! Good times with good people!

  Leah Anderson
10 months ago
Left on the bus it was a long ride home to Arizona changed bus twice .had 3 bags no fun..got home safe thanks

  STAR LONGORIA
a year ago
Wonderful little station. Greyhound has a proud history there it seems I always enjoy going thru Big Springs ., Texas. Consistently service oriented.

  Carmen Hubbard
2 years ago
I'm very disappointed in Greyhound, losing my luggage and the communication between stations is terrible. The drivers are rude and non helpful with misinformation from one driver to the next. I traveled from Abilene Texas there was no attendant there to purchase a claim ticket for my extra luggage and wouldn't let me carry on he's not any room bus was full. This is the last time I'll travel Greyhound.

  Zabrina Gibson
5 years ago
Great staff friendly answers all your questions. It's clean and is a comfortable atmosphere. Wish I could say that for the buses and bus drivers. Most were rude bossy and I even heard one got fired for drinking on the job. So sad make the station staff look bad.

  conversations to whoever listening
2 years ago
Every bag assistant that I have dealt with tried to steal my bags, the bus driver cant wait to kick someone off the bus. Bus driver gave me the wrong info qich made me miss my bus. So I. Issed a job opportunity and was rexire ted back where I started. Total waste of $189.00 plus the new wifi thats a part of the "upgrade" we supposed to be paying don't work for nothing as well as the outlets on the bus. Greyhound is only comfortable for prison Inmates.

  Siva Padmaja
7 months ago
Best bus journey experienced in USA but it's to long journey

  Levi Bennett
5 years ago
Been here a few times and some days its awesome and the other days it's just a normal greyhound station..not much there apart from vending machines and restrooms and everyone hates their job/life and just wants to go home and not care about the passengers....also, just be prepared to have the issue of your bus "skipping" big spring and not stopping and they have to change your ticket to go to Amarillo...(if you're heading to Dallas from San Angelo)