Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Glenn Johnson
a year ago
Daughter was in a car accident and Cortez was recommended to us. They did very good work and very quick turnaround.They would ve gotten 5 stars but went to get the car and pay the deductible with a credit card but they charge a 3% convenience fee $30 on $1,000 seems a bit excessive to me. So I had to go back home to get my check book.
AJ C
3 months ago
Cortez did a great job meeting our needs. A smaller, family-run business. Very flexible and did great body work. Might not fit for those wanting a new/ flashy facility or white glove service. We were very happy and likely to do business there again.
Pamela Lingenfelter
6 years ago
Two stars is only justified because of the front office personnel. They were professional and courteous. However, my graciousness ends there. I took my vehicle in On July 21, 2017 to have a SRT hood fitted and painted. They returned my vehicle on the 28th of July. I keep it for the weekend and returned it that following Monday. The gaps and lines were off, the sprayer nozzles were popping out, edges were not painted, runs in the paint and it was apparently not block sanded. I explained my concerns and even offer to pay another $250 to ensure proper completion of the hood on top of the $500. I left it with them on July 31st with a list of items I wanted fixed and even the manufacturers painting recommendations . A couple weeks later I return to pick up my vehicle. To my dismay I immediately noticed several issues. I paid for blended fenders but there was again runs in the paint. The spray nozzles were still not seated correctly and pop out with vibration. In addition, an epoxy like substance was on the roof of the vehicle, the paint was flaking off in a couple locations. and area near the intake was bubbled up, a 4 inch long split in the filler was clearly visible, the gap on the passenger side was 1/4 to 3/8 of an inch, the hood sat to high. While they said "if your not happy with anything please lets us take care of it now", I was not about to leave my vehicle there for another month. If they were not able to complete the task within 3 weeks and 2 attempts I was not ready for a continuous cycle of substandard work. When I got in my vehicle a couple of my preset radio channels had been changed. Also, it was apparent the windows were down because dust was everywhere. Hand prints were on the steering wheel and door panel. My engine compartment is dressed up. Once returned the engine compartment with covered in a fine white powder. Pictures have been provided for reference.
Eric Holder
a year ago
Hands down Mr. Cortez is a man who can be trusted. I tell anyone and everyone I know Mr. Cortez is the only body shop I ll use. He painted my 66 Chevelle and I receive more compliments than you can imagine on the first class job he done.
Anita Harless
2 years ago
The passenger side of my Dodge Ram was damaged and the repair work that Cortez Collision completed made that portion of the truck look like new. I needed my truck for an upcoming camping trip and they were able to meet my timeframe. Everyone I had contact with during the process was friendly and professional. Highly recommend.Service: Body & TrimService: Body & Trim
Gabriela Ramirez
a year ago
If I could give 0 stars I would. My sister was in a terrible car accident & unfortunately her car was taken to this guys yard. We called to ask to get her things out and get photos of the car, he was completely rude & disrespectful, had no remorse . Said could only come Monday thru Friday but refused to let us make an apt for Monday & also said he didnt have to let us get her stuff or see the car. Again this was after a severe wreck not just any old towing ! Also was rude to my dad when he called in separately !
Greg Berberich
3 months ago
Did 3,000 with a damage to my truck and they had it repaired in 4 days
Tammy Levy
3 years ago
My fiance and I took his Mitsubishi Endeavor there because his back hatch back window got busted out and they were to replace it. It took about 3 days before we got the car back. They replaced the rear hatch back window but it wasn't lining up with the frame so obviously wasn't installed correctlyWe had to take it back Down there so it could be corrected. It just seems like the problem started out simple and straight forward and was made to be difficult and stressful. They should have caught their mistake before they had us come pick it up. It was poorly assembled and was rushed. Staff was very friendly but quality of service.....POOR!
Steven Warden
2 years ago
Absolute worst paint job I have ever seen. These people had my car for 2 weeks to paint and fit a hood. Hood came back covered in swirl marks and paint started to bubble within a week. Took the hood back to them where it sat for an additional 6 weeks. Finally got a call to come pick up the hood. They brought the hood out covered in dust. Somehow they managed to make the hood even worse by grinding some of the material off my hood and getting overspray on it. Now I have to take my hood to another shop to see if it is ruined. Thanks for wasting my time and possibly destroying my hood glad I could pay you to screw me over.Service: Painting
Brandon McHenry
a year ago
I took in my 2021 Ram 3500 for some pretty bad hail damage and I couldn't be happier with the time the repairs took and the quality of the work. I will be recommending them to friends, family and co-workers! I look forward to doing business with them again.
Jennifer Bradford
3 years ago
Absolutely gorgeous work! They made my son's 14 year old jeep look like a brand new high end model! Lowest price estimate and I went to Caliber and Big John's before coming to Cortez.
Holly Meyer
4 years ago
I only trust Cortez Collision to repair my vehicles. They are professional, honest and show true quality workmanship. My family and I have taken a few vehicles there and always 100% satisfied with their work. Highly recommended!
Patrick Finnegan
3 years ago
Best paint and body bar none. Can't say enough good things about Cortez Collision. Family owned and run, great staff, attention to detail. Love these guys...and you will too. Perfect every time. They won't gouge you or your insurance.
Cheryl Baker
4 years ago
This building is the front of another business in the back. Did not do business with Cortez. Probably won't ever as an unknown older female came out and very bossily informed me I was on private property, with no signs posted. Even tho she knew I was there for the other business. She further told me rather rudely to clean up after my puppy. The puppy urinated only. She is not professional in anyway and will drive away more business. I will not ever go back.
Luis Cortez
3 years ago
My brother does not advertise it is word-of-mouth business for him. He stays busy. You ought to see his toys completely restored Mustang mach one. A Viper. And also I believe a Camaro. His state-of-the-art color mixing system and paint booth. Just sayin.
Rob Chambers
a week ago
Go the extra mile in service.
Doug Gholson
5 years ago
Exceptional customer service and quick repairs no matter what you need. Standard exact manufacturer repairs or crazy customs this is the place.
Nicole Stairs
4 years ago
Kind, patient, caring...there aren't enough words to describe this place! Thank you to Cortez Collision for helping me when I had a really bad day, you guys are awesome!
Big Dawg
4 years ago
This shop provides excellent service. They work very professionally. I would continue doing further business with this shop.
Marty Jarimillo
3 years ago
These are some of the nicest people I have ever met, and their work is totally amazing!
Norma Hinojosa
6 years ago
This place has best customer service and delivers what they promise. great work. I recommend it.
Cindy Clifford
6 years ago
Excellent customer service. Excellent work! Highly reccomend this body shop!
Brett B.
5 years ago
Always friendly and will go above and beyond to ensure every repair is done correctly.
James Baker
4 years ago
Had to take it back for some adjustments. They took care of it right away. Will definently use them again
Jan Stepan
a year ago
Too my friends truck over there God prices an Friendly people
charles oliver
6 years ago
My car was in and out fast. Good job.
Billie Jo Sehorn
4 years ago
He was very professional but yet. Personal too.
Reyes Martinez
3 years ago
Excellent service, great people!!
Robin Sangster
6 years ago
Nice
April Neely
3 years ago
Wonderful people.