Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexandra Robinson
a month ago
They may have just been short this day but there was only one gentleman working on vehicles. I couldn t get a price over the phone which worried me but I was kind of desperate since I had a trip the next day and wanted to get the oil change before then. I ended up leaving after waiting 20 minutes with no one coming to sign me in.

  Jenny Tacos
5 months ago
You won t find any entrance sign when you enter this Walmart tire center. Everybody is lazy there and no one answers your questions. They don t know how to properly reattach the spare tire to your car - even had showed the guy and he didn t do it right - left it loose. They will also waste your time, took us 3 hour to change 1 tire. There is only one person that does the work so there is not enough people to finish anything nor is there any manager or supervisor available. Also they are not aware of what inventory they have. I highly recommend that you go elsewhere for your vehicle needs.Service: Tires

  Micha Raymond
a year ago
I have had some horrible experiences at this store in general and I didn t expect today to be any different. But I needed my battery replaced and the Auto service guy AARON came to check me in he was so polite and made sure I was taken care of he saw I had a small child and tested my battery and recommended that I change it because it was low. After he finished he also told me not to use my spare tire because it was flat. I asked if he could air up my tire and without hesitation he aired it up. Thanks Aaron you are truly a blessing such a kind spirit.Services: Tires, Auto battery replacement

  Ken Leigh
4 months ago
Had tires replaced on the rear of vehicle. The service was prompt and courteous.

  Dude With A Computer and Vegas 14
10 months ago
Don t waste your time, instead use it to drive over to the auto center in Lumberton or Silsbee. Literally 10 minutes outside just waiting to see if anyone would ask anything and nothing! I m not sure if they are understaffed or what but I saw 3 mechanics/techs just waltz by my vehicle without a second glance. It always seems like they find it a chore to ask a customer what they may need help with. I brought one of my older vehicles too about 6 months ago for an oil change and for it was worth it only took 10 minutes tops. Oddly fast for me only to find out they only reset the oil life on the dash, it still had the same old oil. I was honestly so mad at that point that instead of going back, I just changed it myself. They probably would ve done the trick again if I had gone to complain or something. Save your money, sanity and time.

  Teknoskan (Teknoskan)
8 months ago
Went for an oil change. 3 hours and they didn't actually change my oil. Left it bone dry!!! Do not go here. Spend a little extra where they actually do their job.

  Cleal Derry jr
5 months ago
Terrible service and lack of communication.I simply did a site to store and they still messed up the order.

  Andy -
5 years ago
I came to have tires installed. When I arrived, they had just started on one car, and then there was one more car in front of me. By the time I left, over 2 and 1/2 hours had passed. Yes -- it took 2 1/2 hours to change 12 regular car tires.It's a combination of severe under-staffing, bad management, and what appears to be a complete lack of oversight. The folks there are nice enough, but they just are not being managed/led at all and therefore are unable to properly prioritize and ensure that things are progressing as they should.

  Quinton Moye
5 years ago
They shouldn't be allowed to have one star if you ask me. I pulled up to the lube shop and received no service or a greeting for almost thirty minutes and I personally had to keep calling the worker before he even considered to even acknowledge that I was waiting. Never again.

  Adam Leith
6 years ago
Came right in an hour prior closing. They accepted my vehicle no hesitation for oil change. Prices notably fair and service technician friendly and professional. I will absolutely use and recommend them over-again. Thank you for a good experience.

  Joshua Mays
2 years ago
Got oil changed. Everything went smoothly with the worker taking my information. And was notified my car was ready within an hour or so. No issues what so ever

  Frank Self Jr.
a year ago
Service guys are disrespectful, like they don't want to be there, counter help was better. Short handed that day but attitudes good have been better..

  Austin Everett
3 years ago
After the COVID-19 started the automotive was closed for 7 months but when they opened back up they had better crew members and everyone was working harder and faster they get cars done with in a reasonable timeframe day in and day out I highly recommend the Walmart automotive they always make the customers feel at home and just have amazing social skill with them and do everything in there power to help them with whatever they need

  Sharon Martin
9 months ago
I bought 4 new tires after balancing my car beginning squeaking.

  Timothy Stephens
2 years ago
Called, said they were open until 2:00PM. Showed up at 12 to get a tore installed. Was told that two tech were working that day, but one was at lunch and the other was taking lunch when he returned, and there had to be two of them there to do anything. So, they basically closed at 12 and paid two people to do nothing for an hour each.

  Horace Leonard
11 months ago
walmart automotive has the worst customer service they never answer phone when u call also walmart staying having technical issuesService: TiresService: Tires

  Keadre Blackmon
6 years ago
Two cars was ahead of me before I arrived! He told me an hour wait, okay that s fine I been here over 2 hrs going on 3! And all the workers doing is standing around telling stories to one another! Very very bad customer services! I will not be back only reason I m here is cause I need things from the shopping center

  James Callas
8 months ago
2 new Douglas All Season Tires.Excellent service

  Gregory Westbrooks
a year ago
The two guys that were working need help too much work for just two people however they get the service done and should be recognized.Thanks men

  dd s
4 years ago
Waited an hour to be told they couldn't do my oil change because I have a plastic oil plug. Guess my 2018 F150 is too exotic for a Walmart oil change

  Jade Hilburn
5 years ago
Waited over 2 and a half hours to get a tire & have it balanced. Didn t even have the tire put on a car. Never coming back

  C-WILL OG
2 years ago
They auto tech did not screw in my scrap plate screws in after changing my oil.

  Ricky Reyes
5 years ago
Understaffed mechanics are nice.... very rude counter sales people just ended up changing my own oil

  Unavailable
4 years ago
Horrible customer service. Everyone that works back there acts like they hate their jobs and customer's are nothing but an inconvenience.

  wanda thomas
a year ago
My first time I'll see how it goes and maybe I'll use them again..

  kat wyckoff
a year ago
They were very professional about what they doing taking care of the customers

  Paul Frederick
5 years ago
2hr wait for oil change could not get hand held computer to work wifi would not work took over 20min.after compleat couldn't reset cars computer

  FishyxStick
6 years ago
The wait time to check an item is 45 minutes. What in the world do you have to put me on hold for 45 ninutes just to check if an item is in stock.

  Sins Canary
2 years ago
Don't answer the phone was waiting over a hour no employe was to answer my call

  Leonid Glazman (Leo)
a year ago
I use this to get my oil change and air up the tires in my vehicle