Johnson's Express Lube & Carwash
4.2 (116)
6455 Prutzman Rd, Beaumont, TX 77706
(409) 861-3641
johnsonscarwash.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sharon Carter
a year ago
I arrived about 4:50 for an oil change and car wash if time allowed. The gentleman asked me what I needed . He asked did I want a car wash . I yes if you have time . He said sure and told me about the different packages. I chose platinum . I went inside to pay and wait and the lady at the desk asked what I needed. She was waiting on another lady . I said I was here for oil change and platinum car wash . She yells "we close in 30 min" . I said I'm sorry the guy didn't say there wasn't enough time . She then yells " let me finish this lady". I said I'm sorry I thought you asked me . She finished the lady and calls me up and says $77.01 and not another word at that time .I paid and went to sit down after which a few more issues but not major enough to mention . They called to say I was ready . They had not wiped out console , dashboard or the frame at the bottom of the doors. I asked they take care of that after I left a nice tip. They did . When I got in and saw the steering wheel and dashboard not touched I asked if I could have the rag and spray and I would wipe to be told the rag was in the washing machine and spray was put away . I'm confused why they offered the wash and especially platinum if there wasn't enough time . Ive been before and got a rain check when time wouldn't allow it and I would have done that this time . This by far was the worse experience I've had there and really anywhere
Haley Crow
3 months ago
Fast friendly service competitive prices definitely will be back
Jason Moreno
2 months ago
Quick service and professional. Reasonable prices.
Ron Ron
4 months ago
The service I needed was quick and handled with friendly services.
Midnight Moonlight
8 months ago
Needed inspection quickly & every year they faithfully come thru with quick & efficient service. As always, appreciate y'all @ JOHNSONS EXPRESS
De'Ona Truss
3 years ago
The service personnel were nice and friendly and they worked really fast. I received an oil change and an inspection and I was very satisfied with the outcome of my vehicle. I was really surprised with the oil change because you are offered a free car wash within 45 days which is really generous.
Jessica Richter
3 years ago
I've used Johnson's Texaco, now Valvoline Express Lube, for 15 years. They have always been quick, efficient, friendly, and thorough in their work between the oil changes and car wash.Though I've been going to them for that amount of time, I've had a recent experience that put their professionalism to outstanding that has prompted me to leave a public review.After one of my regular oil changes, all the oil leaked out of my car when my husband was close to our house, making it stall out and him have to push it home. I was 9 months pregnant at the time and not able to help him. When I called Johnson's, their manager came out to the house immediately to troubleshoot the situation and found the oil plug had not been properly put back after the oil change the previous day. The company, on their own expense, towed the car to their shop, upon finding out the engine was messed up beyond repair because of the oil leak, bought a very good, used replacement engine and had it installed. There was an issue with misfiring after the initial return of the car so the manager brought it back to the shop for all the proper maintenance on the car to be done. It was returned earlier this week in perfect condition.I truly appreciate the manager and general manager in how they handled the situation. They took ownership of the situation and did everything they could to fix the situation in a timely manner, from taking the burden of finding an engine and the correct shops to work on the car to covering the expenses fully so we could focus on our life and the arrival of our daughter without the extra headache.I would recommend Johnson's to anyone. They have exemplary service and even when there is a mistake, they go above and beyond to correct it.
K H (Matricii)
a year ago
I get my oil changes and state inspections done here every year for all of my family's cars. They are extremely quick, have a very friendly staff and are thorough in what they do, as I have never have had an issue with their work. I wholeheartedly recommend them.
Kellie Garcia
2 years ago
This little gem is in my neighborhood. They are professional,friendly & fast. I was in and out really quick. The employee's are great! The prices are reasonable! A must for all your vehicle service needs!
Amber Whitton
4 years ago
My mother had her car detailed this morning & had cash stolen out of her car! I tried calling after she told me but they were closed. Will definitely make everyone aware of their shady business!
Jennifer Pham
5 years ago
Overpriced. Went in for an oil change(synthetic) and inspection and it was $90. Granted it was quick so I'll give them that and they were nice but I will probably go elsewhere next time and save $20-30. I called to get an estimate before hand but the lady couldn't tell me because they weren't sure how much oil would be used(I drive a GMC Acadia). I've been to Classic before and they were about $40-50 for an oil change. Then inspection is about $8. So tally that up and you guys can see the big price difference. Goodyear charges about $60(synthetic also) and you get a free tire rotation. $5 discount if you book online and you get an estimate online. Well that's that, I have a "free" car wash after today though but is it really free?
Peggy Bob
4 years ago
Oil change today. car wash tomorrow. Or have them both done in the same day. The staff was friendly, and the service was great. The guys at the oil change section are very knowledgable and take their job seriously. Karla was hilarious, and made the wait enjoyable. Get your car taken care of at JTXL, it will perform better.
Julie Stephenson
5 months ago
Went for an inspection; I was in and out quickly.
Jeff Cole
2 years ago
No bgmoa as described on website. Not professional. Poor communication between lube techs, profanity laced shop. Gave up sell recommendations based on time and mileage and physical condition of filters and fluids. Used a high mileage oil for my 30k mile truck. Will not return
Tisha Shepherd
3 years ago
Edit: turns out the policy was changed, but the car wash manager took care of me and vacuumed my car anyway. Really great service, I went back for an inspection and got in and out very quickly.
Synethia Roberts
a month ago
Amazing service was in and out!!
Mary Ledet
5 years ago
Did not wipe inside of windows. Did not vacuum back floor. Did not wipe inside vinyl doors. Terrible job. Mud left on door jam I paid extra for vacuuming! I left a crowded car wash and went here. I know why it wasn t crowded now.
Helena Chambers
2 weeks ago
Always fast & nice
Syed Amir
5 years ago
My car was 15000 miles when I went to them. I had toyota care, and I am very sure the dude know about it but didn t want to tell me because I was a young kid. On top of that, they are expensive!
Bettye Crochet
4 years ago
The woman at the front desk was so nice! And they were very fast and reasonably priced! I ll definitely be coming back.
nicole wilson
3 years ago
Whomever the guy is that answers the phone is very very rude. Hands down and doesn't care. Car wash workers were great, satisfied with my car wash but not with the person that answers the phone.
Jared Grisham (LeeLee)
2 years ago
Charge me $62 for an oil change did not check power steering fluid windshield fluid.. and my windshield wipers.. I will be calling the manager tomorrow.
Paul Watkins
9 months ago
Good place for car wash and oil changes.
1spa derway
4 years ago
Stopped in after work today - had $20 in change stolen from my center console (on top of the $96 oil change and wash!!). JTXL lost 3 customers today
Gailen Hood
7 years ago
Stopped by on the way to work and was amazed at the quality of service and price. Can easily say I have found a place that I can return to and feel comfortable with.
Mike Armstrong
2 years ago
Always nice friendly service with faire prices for getting my truck detailed.
Ronald Woods
2 years ago
They don't dry your car off after wash still had bugs on windshield after oil change
Mr. Darko
3 years ago
I Waited for over 20 mins there walked into office and not one employee would come talk to me. They just stared went for inspection. There was no help at all will never go back to that place
Noccy
11 months ago
Always nice and fast and the car is clean!
James T Allen
a year ago
These folks always do a fantastic job. Been using them for about 10 years now