Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Egan
2 months ago
The team at WDR really blew me away. From the minute I walked in the door they went way beyond my level of expectation. I was really impressed with how clean and inviting the front desk and waiting area is and I was also pleasantly surprised to learn they work on both diesel and gas vehicles so I could bring my Audi back next time.
Kinley Smith
2 weeks ago
AMAZING SERVICE!!!Out of nowhere our car started shaking and the check engine light started flashing when we were traveling through town. We live a couple hours away And were on the way to Houston. I had called a couple of other mechanics locally not knowing the area at all, and no one was able to fit me in. I called this shop and they were so nice and welcoming and did a fantastic job. While nobody likes dealing with inconveniences of car trouble, they made the experience Wonderful wonderful for what it Was. I really cannot say enough how kind and nice every employee was, Especially Alexis and Vanessa who worked at the front counter.They gave my kids snacks, Girl Scout cookies, and air freshener, and let us watch TV and even took us to lunch with their shuttle service while the car was being repaired. We were in and out in a couple of hours and the prices were very reasonable for everything that was offered. I wish we lived closely to this town because they would definitely be our number one choice For everything we needed.
Jeremy Vyoral
2 weeks ago
Great service. Kept me informed of all costs and work needing to be done. Plus got a warranty with the work performed. Had another small issue that they looked at free of charge. If I need anymore diesel work done I will definitely give them another call.
Carmen Castillo
a day ago
I got stranded in Baytown. I found WDR, there place is one of a kind. There are three nice beautiful and knowledgeable ladies that work the front desk. They get you checked in diagnostics is done on the vehicle, they call you back with an estimate and the mechanics get to work. The facility is very clean andThey have a nice waiting area. Give them a try!!
Michael Hubert
6 days ago
You guys/gals are great and are the perfect example of what customer service should be. From the moment I walked in and until I walked out I truly felt like I mattered. All of the staff were very attentive and very friendly. You are setting new standards in auto repair!!! Great job!!!!!!!
Caressa Covington
a week ago
"You got issues? We got tissues....and tools!!" When i walked in and saw this sign, i knew these were my kind of people. They went above and beyond helping me with my car. And even gave me a box of girl scout cookies!! The customer service was amazing.
Nidya Macias
2 months ago
Excellent service for the most part. When I dropped off the guy that took care of me showed me the shop, that was great. Those web updates with all of the car s info are awesome. First time experiencing that.I got a call with a quote and accepted it. I was told I d get an update the following day but did not, not a huge deal but made me anxious. I was updated the day after and car needed more repairs. Agreed to them. I was told the car could possibly be ready Friday if not Saturday. I was trying not to be too pushy with updates but was anxious to get my car back do to needing it for my job.I understand y all have a job to do and I m not the only one being taken care of. I gave in and called on Friday for an update. Glad I did, I was told the car was ready for pick up and they had left a message but never received it unfortunately.Car is running great and in my opinion work was done in a timely manner. Some hiccups in communication but im happy with the service I received. Will be back in the future. Thank you guys, I really appreciate you work.
Steven Fechner
2 months ago
I was having an issue with radiator back filling my reservoir. They checked everything out to make sure the system was functioning properly and that I didn t have a blown head gasket. It all checked out fine. They flushed my system and refilled it to the proper level and all is good now. Friendly staff. I will use again for future work. Thanks
Rene C Espinosa
a month ago
Great place to get your vehicle worked on. Started with the front desk and how they kept me updated on the status of my car by phone and text. Car was ready when promised and working like new. Differently using this place in the future when needed.
Nathan Morris
a week ago
Brought my f150 in due to the AC not worlking. WDR was straight forwad on the time for the diagnosis and cost once thry knew what the issue was. Definitely bringing my truck back if I have any lore issue's.
Atlas Bushcraft
3 months ago
Took my 95 Bronco in for a good look over. Needless to say, a few severe issues were found. After speaking with the owner Justin, we came up with a plan of action to get my Bronco back on the road. They then put me in a rental vehicle ( at the shops expense) and got to work on my Bronco right away. During the process they called and updated me when they found more things wrong and asked before adding anything to my ticket. Super professional and great customer service. I will absolutely be taking my 95 and eventually my 89 Bronco back there for ANY repairs I need. Thanks a million
Jannie Moody
3 days ago
Very helpful an polite answered all my questions an treated me with respect ,as a woman I felt they were very honest an made sure I was comfortable an they took care of my truck great didn t give me the run around told me what was wrong an fixed the issue
Toni Mullins
2 months ago
Thank you for repairing everything that was wrong with our truck in a short time. We are happy so far with the truck. Thank you again. I will tell everyone about your shop.
Kathy Ward
a month ago
I had called back and said don t install the mirror for the $800. When I got the balance owed, the mirror was installed. Otherwise everything was fine.
Michael Heckman
4 weeks ago
WDR has a new customer for life!Not just highly professional, extremely knowledgeable, and amazingly friendly but also has a high level of integrity! They should be everyones go-to for Auto Services!
James McLain
4 months ago
These guys are just great. Plain and simple. They can fix any and everything and they get it done quick. They're who I recommend to everyone who has car trouble.
Glenn Willett
4 years ago
I'll try to make a long story really long.Brought my truck in for some work to be done. Within a few weeks of getting it back, I had experienced a problem with the truck. Brought the truck back in, turns out the part they installed had failed. Was on the manufacturer, not the service provider. Justin and the mechanic Kyle were both surprised with the flaw of the part. Kyle took it back apart and did a permanent fix for me on it and promised it would not happen again. Justin honored the shop warranty and expensed everything himself, Parts/labor. (Roughly $800-$1k). Shortly after getting the truck back, I had experienced another issue with a piece that was installed on my truck. Kyle, the mechanic, came out to my house and did some troubleshooting with me (did not charge me once again). Narrowed it down to the part. Called customer service for the piece, they walked me through the repair and permanent fix for the part. So far so good with my truck almost 4 months later.My wife has an identical truck to mine, brought it in for some similar work. So far so good. Not one hiccup (knock on wood).Thanks team for taking care of us.
Roland Ybarra
5 months ago
Thanks for being honest & getting the job done on my hd . I highly recommend this business for your diesel work they took the time to troubleshoot my situation & sent pics to show what I was dealing with so ty
Clinton Stockwell
11 months ago
I brought my truck into WDR on a Friday morning with no appointment, and talked to the tech about the issues I was having on my 2011 F-150. Within a few hours, the tech called me back with their diagnosis and what it would cost to fix it. Again, NO appointment on a weekend!!! They explained exactly what needed to be done, and I agreed to let them start the work as soon as possible. The next day, the tech contacted me again to inform me that the original assessment could be handled in a different, much cheaper manner (Super Happy). Within 3 days I had my truck back and running perfect!!!!! Technicians and staff are extremely knowledgeable, and unlike most others, Justin is really honest and looking to do what s best for the customer. If you re looking for a mechanic for your vehicles, Justin and WDR is the place to go!!!!!
Daniel Klaus
7 months ago
This place went above and beyond to help me with a bad situation. I bought a truck out of state. It was delivered to my house. The second day It broke down. The computer needed to be replaced. Sherman worked with me to get the truck shipped back to the dealership and get a refund. Thank you guys for the great service!Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic
Daryl Poland
2 weeks ago
Honest, fair, fast, reasonable, and knowledgeable, definitely my go to repair shop. What else do you want from a mechanic
Cory Rawls
a month ago
Justin and the crew did a great job. I trust them and that s something that is rare these days.
Helms landscape design Llc
6 months ago
I ll bring all of my fleet here for repairs and maintenance and I couldn t be more happy with the service they provide on my trucks and with me personally I would highly recommend Wilson diesel anybody that I know.
Truth Pass
2 months ago
To some up WDR in 3 words - decisive, surgical and extremely proficient in their craft.Will use them again !
Kimberly Shubert
a year ago
These guys are great. Second oil change today. My truck is pretty new still, but I ll definitely trust them with any repair I may need. Friendly relaxed atmosphere. Easy to get to and good location.Service: Oil changeService: Oil change
Reagan Savoy
a month ago
Do not come to these people they are very unprofessional especially the owner and the general manager !!! They don t know how to treat customers or people in general. This place needs to be shut down .
Dorathy Salo
5 months ago
Took my truck here and am very happy with the friendly, professional service. And my truck purrs like a kitten now.Service: Engine repairService: Engine repair
Fabian macias
a month ago
Good customer service I was checked for suspension they did good
Austin Sonnier
a year ago
I wasnt sure if I should have even left a review bein that everythin happened almost a year agoish but, i believe people need to know the good, bad, and ugly of every business. As far as the professionalism of the techs doing the work goes, I have no complaints, he answered any questions that I had. Where the complaint comes in, I took my truck to get the front end aligned and they diagnosed it and tried to align it and it wouldnt align correctly. They then told me that I needed some special upper ball joint that what ridiculously expensive for a ball joint. That didnt work so they told me I needed atleast a 4 lift for it to sit right on the alignment because I had 35s on stock rims and a leveling kit. He tells me I need a lift so that my tires wont touch my upper control arms when it gets aligned properly. So my tires bein too close to my control arm, I asked well if I were to put a spacer on the tires would that work? He said no and that they dont ever recommend spacers EVER. So after tryin to charge me $3200 for the 4 , I ended up gettin a 6 because they were the same price unknown to me until we called the place doin the lift and they explained that the price wouldnt change goin from 4 -6 . To say the least I felt more comfortable payin that much money for a 6 . They get the truck back and do the front end alignment just to tell me that they HAD to put spacers on my front tires so they wouldnt touch. Then a week after gettin it back it needed another front end alignment because my inner and outer tie rods needed to be replaced and the other ball joints as well (besides the special ball joint that had already been replaced). This is somethin that every place I took it to after checked first, when they knew they were no good they wouldnt align the front end because it wouldnt hold due to the bad parts. So I spent $4,000+ on a problem that couldve been fixed with $80 spacers and no lift. Then couldve gotten it all fixed at once but instead paid for somethin I didnt even need. Dont do somethin just because the MECHANIC says so. Couldve saved a lot of money if I wouldnt have listened to them. As a small business owner myself the experience that a customer has can make or break a business. We now stay away from their to avoid bein ran in circles.Service: Steering & suspension repair
John Pillack
6 months ago
They charge $330 just to plug in the diagnostic machine into your vehicle, and tell you nothing about it unless you ask!!! And it doesn t apply to your repair. HIGHWAY ROBBERY!!!!