Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M (314s p M)
a month ago
I rarely post reviews anymore, but as I stood in line and listened to this woman TALK for 7 or 8 minutes while I'm standing in line with an arm full of food, I was angry. She told him her life story. She told him how you shouldn't judge the way people looked. She told him how she didn't know what box to check on a form. She wasn't white. She wasn't black. She told him she had mixed grandchildren. HOLY HELL, just give him your number already and DO YOUR PAYING JOB. another slow girl checked me out. This place .0000000000000001 star and the hot food was cold. Showers clean. Get a life off the clock woman.
P G
a month ago
Make sure to check the water the ice tastes funny the fountain drinks might have dirty water. Took a shower and the water was dirty. The water in the sink was dirty inside the store. They probably should have let the water run out completely before they let people use it. If you buy a drink and you feel sick it's probably because of this reason. March 14th 2024 9:00 pm
Brian Watt
a week ago
Awful bathroom. Shower 4. I usually leave a tip, but not today.
Manuel Rios
7 months ago
Places like TA have more expensive fuel for a reason; the commodities it provides like showers, restaurants, including windshield washer fluid, paper towels, and squeegees. But the windshield washer is dirty and smell like sewage, and the squeegee/scrubs are in bad shape and don t work properly.
Robert Franco
4 months ago
I m writing a review on the service department and its employees that work the night shift. I ve been driving trucks for over twenty years and have only came across two truck stop that has gone above and beyond for their customers like the manager Mr. Kimball. He deserves a big pat on the back on how he runs he s shop and how he is willing to do what it takes to make sure the customer is taken care of and sorted out with what he needs for getting his truck fixed or at my troubles just to get my truck fixed enough to get it back home cause of the holidays.. When I m traveling through there I will make it my job to stop by just to say high or just to purchase something to repay my thanks and graduate to Mr. Kimball ..
Mujaahid Lansdowne
4 months ago
Wouldn t advise to go to parts and service! The service is very bad and very unorganized. I came in Monday and just leaving Wednesday. They ordered wrong truck parts numerous times. They don t seem experienced at all when it comes to working on trucks, it s like they try to figure it out as they go. Don t ever take your truck their. And on top of them dragging the hours out, milking the clock ,.. they gonna over charge you for labor and parts. If you just seeing this review now and you have a truck in the bay, ask to see prices for all parts and everything they order because they may be stealing the money!
Saffy Fuller
a year ago
Another TA... nothing really special. The better food is at the fuel island. The main building has an IHOP, which as a brand is inferior to the Country Pride that used to be here. (I didn't even bother eating at IHOP though) Everything is overpriced but that is typical for this chain... Pilot / Flying J and Loves are usually cheaper. The staff seemed nice though... no complaints about the people who were there. The main building smells kind of moldy... welcome to Houston. Lots of massage chairs for those who like that.There is a decent laundry room... 8 washers and 12 dryers, although today only about 6-8 dryers seemed to be working. Also, the regular CSC Pay Mobile app that works at Flying J / Pilot doesn't work here... you need to use the CSC GO app. Otherwise none of the machines read cards, and some of the dryers don't even take coins.
Jayne Brown
3 years ago
The bathroom and shower rooms could have been cleaned a lot better!! They need to Clorox those floors and showers!! Good thing I had my Lysol and cleaning spray !! Please none of the workers had on a mask!! SCARY CONSIDERING THERE A DEADLY VIRUS OUT HERE!! And they had a sign on the door that u must wear a mask but they didn t even have on one!! but at least there was plenty parking for the truckers!!
Michelle Wynn
4 weeks ago
A rip off store that posts lowered incorrect gas price. Store Had gas listed on their digital sign for $3.09 cash price vs $3.19 for cc price. Went to cashier to pay cash for the Cash price discount was told they don t honor cash price listed on their sign even if you pay with cash!
Brielle Knox
a year ago
Please tell the lady with the glasses that was working at the register at the TA tonight on 12/14/22 around 9:30pm to stop staring at and following customers around the store. People shouldn't have to worry about being discriminated against and followed around while they're trying to shop. People don't mind being raycisst until they get exposed for it.
Eric B. Maynard
6 months ago
Had to wait 2 hrs to get my truck jumped. Service clerk said it would only take 15 minutes. Then the tech said my shift is up someone else will do it. Avoid this truck stop there is no service. It takes 10 minutes to jump a vehicle. T/A sucks
Azizbek Khodjiev
4 months ago
worst service they took my working fifth wheel and replaced to same one, it took me apst 2and half days to keep my truck here and with their unprofessional service , multiple times they ordered wrong parts and bla bla, using wrong VIN# overall terrible service and overcharged. never recommend this place to divers
Charles Ramos
4 months ago
Deli suck no staff left early got a salad out of case trown most away because of lettuce was mostly brown and 10 dollars on chef salad did not have but a little ham in it i could of got better quality and more meet in one from walmart for half the price
Amanda MommaBear Boedker
3 years ago
The deli manager is stealing from truck driver's. Ordered two boxes of food to go and the very nice lady working the deli informed me that they only put 1 pork chop to the box, versus EVERY SINGLE TA & PETRO NATION WIDE gives two chops and two sides. The lady serving stated that's how the manager runs things here. Well that don't make it right. Sounds like to me this manager is saving money and taking that extra pork chop home.Edit 2 months later: HAD to stop here for the night, fuel island food was still available however I refused to eat there. Walked over to the main store, restaurant was closed. No worries though, there's this fantastic chinese restaurant that will deliver right to your truck! Save yourself the trouble and just order from them. Place called China 1
truckdriver2020
3 years ago
This has been the worst service ever. I have waited over 5 hours for an oil change and still waiting. I called several times and they can only say there is only 1 technician in the truckstop that handles oil change. I just cannot believe a company that makes millions out of owner operators like myself traveling everyday and using their services as well could only afford to hire 1 technician during the day. I would understand overnight but daytime? It is really a joke and disrespectful to the clients.
J L
9 months ago
I thought this place was great! A Burger King and Popeye's Chicken!
wanda jenkins
2 months ago
The diesel pumps need to be fixed in the truck lane. We ended up going to buccees.
Susan Muske
5 years ago
Great guys in the laundry shower area that works there,helpful and courteous. As always good coffee and choices of grab n go foods .
jerardo sanchez
3 weeks ago
Very bad and slow service from the cook inside the ihop restaurant im never coming back to this place
Matvei Fratea
a year ago
This is how you start your day in Baytown Texas, No Ramps and -$5000 in my account, The truckstop staff and the police doesn t care ,please be aware of this place maybe then they will think about putting a security guard to take care of our fuel, equipment and goods that we are hauling. BE AWARE!
James Miertschin
4 months ago
I've never understood why a fuel station can not keep the receipt paper filled on the pumps, thats just a sign of people not doing their job.
Walter Buchanan
6 years ago
Basic TA, clean showers 14$, 10 showers total. 5 towels, shower is on the smaller side and clean bathroom. Laundry 2.50 to wash 3.00 to dry im sure its going to go up to 3 to wash. Dryer did not get all my clothes dry... Iron skillet Buffet lots of accessories. Beer for the drinkers. Truck wash nearby. Truckers lounge with tv.
Holly Kimball
a year ago
Decent parking. They have some type of candy stick that's taller than me.
Tito Ortiz
7 months ago
Been here a few times ,last time Ione weekend.I was at the shop the lady at the fast food area was super nice but the one attending the shop was rude not only to me but to other drivers, oh !, Let me add that the 2 black men than came in for service and were treated nicer, anyway.today my wife and I went to go get a shower and we were greeted by miss JOY, veey nice and helpful lady.thanks Miss Joy
Jesus Christ is my life.
2 months ago
Worse TA I hade seen pumped was not working too much Slow go another loves
Rob Smith
2 months ago
Rude big black security lady talking trash behind your back and rude black ihop worker nearly tackled me through the ihop door
Roger McGill
a year ago
You know, it's really a shame when I give a 1 negative review, but in this case it is justified. I just left this TA after parking planning to be there for while. I checked the app, and noticed that there were no showers available. Not unusual, its morning and people want showers. I noticed that this TA no longer has a restaurant. Again, not unusual but getting old as covid is no longer a valid reason to not open. I checked the shower queue and there's 8 people waiting for showers. I waited for an hour and 15 minutes. Still 8 people waiting. I went inside and found that 10 showers were waiting to be cleaned and that the waiting list stated at 108 and ended with 153. That means 45 people wanted for showers all night . Inside, I found 1 porter cleaning a shower. This person had just started their day. The night porter either didn't show up, didn't bother to clean anything, or no porter works overnight. A 24 hour facility has to have some cleaning the rest rooms and showers overnight as well as during the day. This just shows the gross incompetence of management at all levels. If you can't do the job, get out of the business.
Matt Justice
8 months ago
One of the good ones for sure. Clean, warm and welcoming after some hours on the road. Daine and Laura are some jewels in the Love's company crown. Thank You for Keeping America Trucking.
Nathan Silvers
9 months ago
We fuel only at ta and petro ! But I have to say this is one of the worst we go too. Staff is so unfriendly and showers are very run down. I got a shower tonight and the water wouldn t adjust it was just scalding hot
Jokers Wild
7 months ago
So glad they got rid of their restaurant and put in an IHOP!!! Open 24 hours like a truck stop restaurant should be. Staff was nice and polite.