Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Destiny Mishelle
2 weeks ago
Couldn't asked for a faster and more efficent service! Ask for Rodney he is the manager and treated me very professional also very knowledgeable. I will highly recommend! Offers convenient drinks upon arrival completely free! What a great job Jiffy Lube!
Renee Young
2 weeks ago
I have been bringing all of my vehicles here, I recently brought my Lincoln in for an oil change. They change my spark plugs and engine coils which I had to replace them 2 days later at another shop. Moral of the story they should only stick to oil changes and inspections!!!
Michael Smith
6 months ago
By far the best quick lube that I have been to. Took my moms vehicle there. She gets an oil change once a year. Does not drive much. The crew checked all fluid and checked the thickness of the brake pads. Vacuumed the inside and pulled the cabin air filter so that I could compare it to a new one. I was impressed with everything that took place. The environment was clean and the staff was attentive and answered questions.This time I took my car. I got the same excellent service as before. I received a detailed report on my vehicle and the time from start to completion was reasonable.Service: Oil change
Edward Harper
5 months ago
I was met with smiles and friendly people. II was there to get a simple Inspection on my motorcycle. The people there were quick and efficient. Eye, on the Other hand Was having difficulty getting my Insurance informationThe people there were very courteous And patient . made the encounter so Stress-free. I will be bringing all my vehicles to this store .and will gladly recommend them to all my friends .thank you to the people at the Baytown Texas. store . Ed Harper
Pastor John Pyles
2 months ago
I had a less than pleasant experience on my visit. I got an oil and filter change, drive home (approximately 25 miles) only to find oil dripping from my filter and oil pan. I drive BACK to the store, only to be assisted by a very rude, uninterested technician who hurriedly sprayed some cleaner on the filter and wiped it off, WITHOUT even taking 10 seconds to look for a problem. After a heated exchange with the technician, the manager finally came over to see what the complaint was. They finally pulled the vehicle into the bay and thankfully a DIFFERENT technician went underneath to examine my vehicle. He explained that whomever had changed the filter did not allow all of the oil to drain, and caused a buildup of oil on top of the filter which later drained down and sprayed underneath my vehicle. I had a smell of oil burning, with smoke coming from under my vehicle. I WILL NOT return to this store. $132.00 later they get a 1/5 rating from me. I even had to pay an additional $9 to top off my coolant.
David Blessed
a month ago
Let s start off by saying for the moment I got there I felt Like family even other Customers were happy to be there for their vehicle and they don t just work on Oil changes alignments they do headlight changes before I came there. I went to Walmart and waited for an hour and a half just For them to tell me, they can t change my headlights. I got to Jiffy Lube I was in and out within 45 minutes. The Best, Jiffy Lube is in Baytown
Kayla Choate
a month ago
Went here about a week or two ago. I noticed since I left that my car has been having trouble starting and rough idle...checked the oil and there was nothing in there. Y'all changed my oil but never put any back in. I really hope my car isn't damaged
Manuel Byers
a week ago
I be like the fact that they clean windows and check all fluids I love sitting in the ac instead of sitting in my car with the air off costumer relationship was on point
s rooster
5 months ago
i ve had my oil changed here multiple times but twice now i ve come home to oil leaking all over my driveway.edit: went in yesterday to have leak checked and was told there is no leak!!!.. added more photos taken today.. not sure how y all can miss this.
Arthur Londy
6 months ago
When I arrived one of the workers right away checked to see what I was there for. That s real customer service right there. Also, all of the workers were working hard and moving fast to insure all customers including myself was taken care of. They also informed us all of the things we may need for our vehicles, and made sure we were all fine while waiting on our vehicles to be done.Thank you guys, and I m glad it be a customer.Services: Air & cabin filter replacement, Oil change
Paul Newman
2 months ago
Great job as usual. That s why I keep coming back. Been going to this location for years and always pleased with the service.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Irma Vilano
6 months ago
Mike was very kind and professional assisting me with my oil change and inspection. I was satisfied with the cost. Him and another young lady staff member assisted me to my car. Thank you Jiffy Lube, I will come back.Service: Oil changeService: Oil change
C M
2 weeks ago
Again 100% satisfied with their service at Baytown Jiffy Lube. Got my oil done with a free car wash from next door, thank you again!!!Service: Oil changeService: Oil change
Michael Hall (Mikey)
4 months ago
I watched them start up another customers vehicle without installing an air filter. When they went to go start up mine I had to tell them to put the air filter back in before starting it up. Then the CSA tried to argue with me about the air filter. Said it's ok to start it if it doesn't have a sensor (mine has a sensor and so does the other customer). Damage can come from cranking with no filter. I think this team needs to be educated on such. Could save you a 50k engine one day
Alisen VLOGS
5 months ago
Excellent service by Mr Mike and Mr Ben.. Really appreciate their work. They fixed my car problem really very quick.. All the staff is very professional.. Keep up the good work guys..
Leslie Barajas
a month ago
Did my state inspection here, swift and easy. Very nice to me and my dog . Would come back again
Margo Shanks
5 months ago
Awesome work on my Vehicle they always check everything out to make sure we are safe in the Road and I so appreciate that!!! Also got my Jeep washed and Vacuumed on them best customer service of any quick Lube we have been toServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Roxanna
2 months ago
Everytime I go to this location I am treated so well, I ll never go anywhere else. Affordable and trustworthy.
sandra curtis (sanny)
6 months ago
Excellent service. Friendly and courteous employees. Fair prices. Let us know about other things that needed to be done. We will definitely use them again.Services: Brakes, Oil changeServices: Brakes, Oil change
Bill Medina
a month ago
Quick, courteous service, guys took me in 5 mins before closing which I appreciated very much.
Gardner Family
2 months ago
It's a nice gym, basically like any other gym. It would be nice if they had Indoor Basketball and a sauna but other than that it's nice.
Christopher Green
4 months ago
Great service, and friendly, but was quoted $27.99 p/ wiper blade and charged $39.99 ea.
Christopher Gonzalez
6 days ago
Great service overall! Really recommend
Jose Debazr
a month ago
We get oil and filter change..and for few days we notice oil leak..we return to the shop and we show the receipt..and the want to charge us for check their fault (we spoke with a rude mgr)...finally they checked and found the oil filter loose...I do not recommend this place
Francesca Reyes
2 months ago
Been going to jiffy lube for years last time I went they said I had a oil leak which didn't make any sense since I just got my car and this was my second oil change I believe they damaged my car when they were doing the oil change.
Candace Rivero
9 months ago
Excellent service! They discovered WM had used the wrong oil for my car so replaced it with the correct oil. AND I got a free car wash next door that was the BEST wash and interior detail I've had in years. 10 stars!
April Johnson
5 months ago
Great service! Nice people! Good prices and you get a free car wash Service: Oil changeService: Oil change
Jeremy Eskew
4 months ago
Great staff fast service take all my vehicles here good prices highly recommend
Brandi Pando
3 months ago
Worst experience. They were so rude. I just needed air in my tire I get it s annoying but I mean it s their job.
Kelly Pantin
a year ago
They are amazing. Not only do they go above and beyond doing their jobs, they are ALWAYS so kind, polite, and very respectful. This is the reason I continue to go there despite several places that are closer to my home. You don't find the good attitude anymore when you go into public places. But there they are always wonderful and have fantastic attitudes.Services: Air & cabin filter replacement, Oil change