Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lekartare McDougle
4 months ago
I called in to AutoZone on hwy 146, and was delighted to speak with Mr. Jeremy! Jeremy was helpful by looking up my battery before I arrived, and quickly had me up and running in no time. Mr. Jeremy was busy doing batteries for multiple customers, but took the time to get my battery installed right here during the holiday rush. Thank you so much! Anyone looking for quality service, hit this place up!
Riley Sue
a week ago
Autozone has done it again!! Baytown Autozone on 146 is freaking awesome. I went in and asked Kellie if she could put my daughter s car on her computer and asked what sensor she needed. Kellie has helped me twice now. She seems like she tries so hard to make sure the part is correct!! I appreciate you Kellie. Thank u for being so awesome. Oreilly is closer to me and I pass them up every time!!!
Stephanie Juarez
a month ago
Superb service! The workers had a lot going on at one time and still remained professional and very helpful changing out my dead battery. They were SO patient. They were excellent!
Myla Johnston
4 months ago
Store manager Jeremy was so helpful! He helped me fix my brake and blinker lights! I was expecting to have to find a place to install them when I bought them, but he went ahead and did it for me. He has great customer service! Thank you!
Dee Shaw
6 days ago
Been an Autozone customer for almost 30 years...it's been a great experience for meDebbie at the store I frequent (on hwy 146 in baytown)has made my experience better than I could ask for. She's always attentive to what I need and goes out of her way to make the transaction favorable. Ricardo, Luis, Kelly and Jeremy also help make it a great place. I won't do business anywhere else!!!
Txsweetpea
4 months ago
Jeremy & Debbie were so helpful!Debbie directed me to the correct battery I needed for my vehicle and Jeremy took the old battery out and placed the new one for me. I really wanted them to know how much I appreciated them and their hard work!Thank you!
Isaiah L
4 weeks ago
My wife s car wouldn t turn over, it acted like the battery was dead. I jumped her car off then followed her Autozone in Mont Belvieu and the store manager Jeremy came out and immediately found the issue. Turns out the battery terminal was loose. He went back in and came out to tighten it back up. He couldn t have been more professional and courteous. Even though it s more out of my way I will definitely give them my business from now on.
Chansity Caldwell
3 weeks ago
The parts manager Kellie was so helpful and nice with my purchase and she helped me install my windshield wipers even though they were really busy
Josh Joines
2 months ago
Jeremy, the store manager, is very knowledgeable and helpful. He went above and beyond to help me on a busy day at the store. He clearly has a passion for what he does and provides excellent customer service.
Philip Schrimpf
6 months ago
Just wanted to give a quick shout out to Auto Zone at the location of Hwy 146. Awesome service, complete customer service. Truly an amazing caring Team at this location. I will give this Team five stars. Leadership starts at the TOP and it is obvious it works it way down.
Cassandra Chandler
6 months ago
Very friendly, helpful, and quick! You never plan for your car battery to die, so it was a stressful situation. With the help of generous young man who gave us a jump start, my husband was able to get to AutoZone right away. We were back up and running in no time.
kierrah hankins
2 months ago
Awesome service! All employees are friendly .. i bought a headlight and the manager installed it for me! i will keep returning to this auto zone!
Adrian Alvarez
2 weeks ago
I came in needing a battery. Kelly helped me get the right battery fast and easy. Great service.
Adrian Trujillo
a month ago
Best service in town! Helped me quick on what I needed and knew what they were talking about!
John Thomas
8 months ago
Jeremy has a wealth of knowledge. We didn't know if we needed a new battery or not. Jeremy tested everything, made a recommendation on a battery upgrade which cost us very little as the older battery was under warranty. He installed everything, cleaned it all up, and was professional / courteous the entire time. Will definitely ask for Jeremy in future visits and I highly recommend him.
Leah Stevens
2 weeks ago
Kelly was awesome and hooked up the scanner to find the problem with my jeep and I got the part and good to go!!! Thanks Kelly!!
Elena M. G. aeuJrz
4 weeks ago
Always great customer service and they do price match
Savannah Mck
6 months ago
Jesus was super helpful! Oreilly right next door told us they couldn t install our battery and we would have to go to a professional. Called up autozone and Jesus had me describe the car and the battery and told us to come by and we could buy and install there. Jesus was out in minutes and installing our battery. Skip oreilly and come see Jesus at Autozone!
Ilan Bental
5 months ago
I was stuck on the side of the road with a 20ft trailer and no tools, and Jeremy and team went above and beyond to get me back on the road! Awesome awesome staff and I highly recommend!
Jordan Hicks
a month ago
Very helpful employees. Even helped me save some money.
Lizette Torres
5 months ago
Cant remember the employees name that attended me but he was great !! .but the manager is absolutely unprofessional and disrespectful very rude dont know how he even recieved that title without wanting to do anything but stand there meanwhile his employee runs back and forth attending to various people
Cameron Rock
6 months ago
Greg and Jeremy helped me out. Found the battery I needed and had it replaced in less than 15 mins. Even gave me a discount. Fast and friendly people. Highly recommend.
David Green
9 months ago
Went to the store this morning with a weak battery. The tech determined that a replacement was needed. The old one was still under warranty so I got a new battery installed in about 10 minutes for no charge! I ve used this store for several years and highly recommend them for all your car care needs!!! I m a customer for life!
Louis Aguayo
4 months ago
Jeremy & Greg best of service. Very helpful got me going in no time
Robert Broussard
9 months ago
THE CLICHE OF THE AUTO PARTS GUY IS AN A## DOESNT FLY HERE!!!Jeremy is the store manager at this location and I gotta say I'm blown away at his professionalism and helpful attitude. I had an issue with a blinker and not only did he help me locate the problem through the process of eliminating 3 different typical causes but he double, then TRIPLE checked his recommendations before I left. He got my truck sorted and ready for STATE INSPECTION. This is a great location and if you need parts I bring all my business here now. Some would say he's a CHEVY WHISPERER
Garrett Healy
7 months ago
Kaylie was so awesome! I had a bad battery and she got me in and out in less than 10 minutes. I ll be back here for sure!
Keisha Richardson
9 months ago
Came to the store for a battery issues. jeremy the store manager went above and beyond to find my info in the system he even changed out my battery when O riellys said they would not touch. He works hard and deserves a raise. Every store should have a person like Jeremy! Thank you!
Kyle Russell
10 months ago
If you have problem and need help come here. Jeremy helped me today and knows his stuff. They went above and beyond to help me fix my problem, over the phone and in person. Quick and great service. 10/10 recommend!
Michelle Harris
5 months ago
Excellent service from Jeremy! Knows what you need and helps fix it with fast service
Shelby Fly
11 months ago
Amazing customer service! Bought a new battery and had it installed. It was a pain to get to, but Jeremy helped me anyway and was very informative on what needed replacing. Appreciate all he did so much!