Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patti Kirkland
3 months ago
Friendly and helpful each time I go in. I'm a Sr citizen. They go above and beyond to help me

  Jus10 Four20
9 months ago
In & out without hassle because I knew what I wanted/needed..Dude double checked with my make&model to be double sure(not that it was necessary, but I appreciated that he went above and beyond)

  cory miller
9 months ago
The gentleman in the store was more focused on his personal cell phone call on speaker then he was in helping me find what I was looking for. It was a very awkward and unprofessional experience.

  Derek Smith
a year ago
The GM Kirk his assistant manager Marissa and his associate John and the rest of his crew have always been so helpful at this store good location good people would be happy to come back

  Yvonne G
a month ago
He knew exactly what I needed. Thank you !!

  Shell Thomas
2 years ago
I have never had such an unpleasant experience dealing with store staff. First the part was not in on the day I was told it would be in. Second, it was the wrong part and when I asked to order the correct part I was told I can only order it online and have it shipped to my house. After talking to another store I find out I can indeed order it from the store. Third, when I took the part back and asked why they refuse to order it I was met with rude staff. I told them I would no longer shop at advanced auto parts and was told that they don't mind. Seriously this is how you treat your customers? This is why I will never shop there again. Its really sad how an employee can ruin your business's reputation.

  Mike Smith
3 years ago
Got a good deal on a battery but the store is under staffed. One of the parts person wasn't wearing a mask neither was a manager at all. Took over 45 minutes to check out on an online order that was pre-paid. You would think the parts people would care a little more for their customers.

  Brandi Bourne
5 years ago
Excellent service! The gentleman was super friendly and very helpful with helping me find a temporary replacement for my side mirror. He was very patient as I kept having to go back in for things to get it on there! Thanks so much you guys rock!

  Matthew Creel
2 years ago
This place is garbage. I have been here at least three times and have never walked out with a part. They either show the part but can t find it on the shelf, their system is down so they can t look up parts, or they just flat out won t have the parts. This is why people use Amazon all the time because your local stores are over priced and never have anything.

  Cathy Covington
2 years ago
Employee told me what I understand! He went into deep details of my problem! He was very nice and helpful! Highly recommend this place!

  Valeria Garcia (Val!)
2 years ago
Loved the attitude of Xavier, He was very friendly and helpful very patient and very well knowledgeable. Xavier was able to fulfill all my needs. Very recommended store.

  Nick Lasik
2 years ago
Good service! Juan was respectful and helped alot! He went above and beyond to give me a exactly what I needed. The break pads were excellent would recommend.

  Stephanie Brown
4 years ago
We had to return 2 alternators. The y said that after installing the last one the warranty would not cover a return. That makes absolutely no sense. How would you know it was bad until you installed it and it stopped working? Needless to say we complained loudly and got a refund. Never going here again.

  carol cummings
2 years ago
It was great helped me by putting on my wind shield wipers store was clean an neat employees were polite an very informed about there job will recommend this store

  Juan Borjon
3 years ago
Go online on the dotcom website. It will ask you to enter your email, do so. Choose your items to purchase, leave them in the cart, leave the website. Give it about 6 hours but for sure next morning, you will have a 25% discount coupon in your email. I do it quite often, if your not in immediate need of the parts right then and there, do this and save a bit more. Can be combined with the 5 dollar speed perks coupon too. My radiator was 160ish came out 130ish after taxes. Hey nowadays let's try to save some money, am I right folks? People are friendly too. 1/17/21

  Sharknoze
a year ago
Service has been good, and they have had the detailing products I like.

  Karma Motherfaqer
9 months ago
The only place that could replace my battery. Autozone and O Reilly said I need a mechanic.

  Gary Reno
5 years ago
This manager at Advance Auto went the extra mile over a 2 day period to help me with my battery that refused to hold a charge. Thank you Adavanced Auto and thank you Sam. Sign me a happy repeat customer. Gary Reno.

  Ric� Michael
3 years ago
Had to look for some parts but all in all, the customer service was great. We were helped right away & that's always a major plus. #thanksadvanceautoparts

  George Henson IV
2 years ago
Great service. They were busy so it took a minute but we'll worth the wait.

  Matthew Salazar (Matt)
a year ago
Friendly staff and I got exactly what I needed and at a fair price.

  Carlos Lugo
2 years ago
David in commercial is on top of all things. Know his business.Great guy goes out of his way to help and dependable. Hands down best parts guy I know.

  Rachel DeWitte
6 years ago
Sam and his associate were a great help with getting my car back into shape. They even came to where I was located to jump start my car. Great service.

  Michelle Cortez
4 years ago
Walked in wasn't greeted or even asked if we needed help went to look for what I needed and stood in a line girl at counter never said she could help or say that she was open when we did get to counter she couldn't spell first or last name..

  Silicon Pathways
2 years ago
People here are super awesome. Knowledgeable and helpful, I go out of my way to shop here. It's worth it

  The Empress
2 years ago
Had really good customer service. The guys was eager to help in good spirits and smiles.

  I_AM_AN INNOCENT_MAN
4 years ago
It's Baytown. Don't expect anyone in there with half a brain. They can basically Google parts for you. That's the level of education on parts they've been given. Just be thankful Google is a short word.

  Matthew Bryant
5 years ago
Staff was helpful and patient. Made some personal calls while I was checking out, which was kinda weird, but I would definitely come back.

  Ashley Smith
6 years ago
Nice staff and reasonable prices. Those guys are always willing to help out. This advance is better than the one on garth rd.

  Dallas Cook
3 years ago
Didn't get exactly what I needed but staff was great and very helpful!