O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mrs. Christie Hanna Alexander
2 weeks ago
The staff was extremely helpful & very friendly!!!

  Emilie Mayer
5 months ago
Very knowledgeable staff. They ordered my parts for me and received them at the time I was told

  Gary McMullin (Mcglasseater)
a year ago
I have a friend who has a car that has major engine problems.....I changed her oil 3 weeks ago and we checked it and it was bone dry, no signs of leaks under the car, but looks like coming from around the gasket, and she has white smoke coming out the tail pipe,I assume from water in the oil. The two employees we talked to were extremely kind and courteous and recommended a couple of mechanics that wouldn't cost and arm a leg and a lung to repair. This was my first time dealing in this O'Reillys and I was very pleasantly satisfied with their attitudes and customer service.

  Justin Matthews
a year ago
Customer service here sucks. Got to the store at 8 on Sunday right at opening. Was literally walked around without a single word said to me. One employee had air pods in and when I said hello twice no answer just walked around. After about 10 minutes was asked what I need. I explained and she yelled at someone in the back and said can you handle this . Another woman came out and was confused on how to help me. Just a pointless experience all together. And I was the only person there. I d hate to see the help given when it s busy.

  Alee altamirano
a year ago
If I could give 0 stars I would! They have the WORST customer service! They don t bother to help you.. there s a lady that works there, she is so rude. She was not helpful AT ALL!This is not the first time it has happened. My father and other friends have had an issue at this Oreilly with customer service.I will take my business elsewhere! AUTOZONE WAS SOO HELPFUL! It did not took them even a minute to give me what I needed! Oreilly didn t want to help me!

  Adam McDaniel
a year ago
Extremely nice staff. Helped us out when they really did not need to. Not just good employees but good people.

  Jerrica Johnson
2 years ago
The guy that checked me out made sure to ask me if I had everything I needed, made conversation that was decent and explained things to me without making me feel dumb. Turns out he was a manager. Hope he stays because this store actually helps and don't make you feel dumb as a woman with no knowledge!

  Bryan Sherman
a year ago
Walked in this morning and just like the other posts customer service was terrible. The lady that is a manager couldn t reply to good morning and acted like I was an inconvenience by being there. Definitely not a way to bring back customers.

  Hydi Middleton
a year ago
They were very kind. I went for wipperblades and a gentleman who didn't even work that day put them on for me and even made sure I was 100% satisfied

  Chris Adcock
a year ago
Always have what I need in stock. Good friendly service, fair pricing considering how the cost of everything has skyrocketed now that we have Joe and the Ho.

  Alvin Jones
4 years ago
This is my first experience with this AMAZING TEAM! And they didn't even need the serial numbers to get the part we needed. I was blown away! Thank you for your Knowledge and Support. The price was very reasonable for what I needed.

  Michael
2 years ago
Those people really go the extra mile to really help you get the right part, product, ect. Right as I walked in she didn't hesitate to show me what I needed. Great people

  Sheryl J Brooks
4 years ago
The tall pines we're fantastic. The sites seemed few and bathroom a short walk from sites. The old Mission and family dwelling we're interesting. Unsure what else you can do there besides camp

  Pablo Perez
a year ago
service is my only complaint about that store, there's a lady there u can tell she hates what she does, very rude n disrespectfull, I hate to deal with her!

  Mark Sampson
6 years ago
Friendly service. Fast. Good prices. They will help diagnose issues. When injured i could not replace rear window hydrolics, DON did for me. They are good for the community.

  Becki Wilkins
a year ago
Helpful employees but the item I bought can't be returned. That was the only negative thing I could say about my recent visit.

  J. Uhl
7 years ago
Assistant Jason wouldn't honor a sign that been up since May. When I stated I would be calling the corporate office and the store manager he just shrugged and said that's fine. You would think he would've addressed the issue, but they lost a sale and I went elsewhere.

  Los That1guy
2 years ago
All I've used in the past year is oreilly..Good prices, easy web page, which is really why u get 5 stars. I do it all online now, so much easier

  Gail Lewis
a year ago
I love this store has everything you need for your vehicles and expert help.

  Patrick Hayes
5 years ago
Don is a fricken moron ,he is rude and doesn't care about anyone but himself.He cant keep employees there he runs them off! Only one there by the name of Jen who seems to know more than Don ,he needs to be replaced if the store ever wants to be profitable

  Jonathan Moore
5 years ago
Byyyye Felicia....... Jk. I go in here everyday. They treat me like family. Whether Im helped by Don, Carlos, Billy, or one of the many other employees, I always get great service.

  John Gibson
5 years ago
My car broke down on the road and I coasted into their parking. An employee of the store, Donald, came out and looked at my car. Told me what the problem was, and had the part in stock. He also told me how labor intensive it was going to be, and even called a local repair shop (Coastal Automotive) and asked if they could look at my car. They helped get me fixed up and on the road. Knowledgeable and helpful!!

  janece Fryburger
4 years ago
I called up there about 30 minutes ago tosee about a pitman arm and idler arm for my '86 pick up and the girl who answered told me they don't exist. Even had someone else to look and they even said the same thing...I called the oriellys in brazoria and 1st try pulled them up named of the multiple brands they have them in and even gave me prices. BAY CITY WTF!!!! apparently y'all need new staff members who actually know what they are doing.

  Aaron Escobar
a year ago
Oreilly's Rocks!Everybody knows that!I have been buying parts from them well over 20 years.Keep up the good work!

  A Gomez
5 years ago
Carlos Tulley, was very helpful and knowledgeable employee. He went above and beyond what was required and is a great asset to O'Reilly.

  Oscar Garcia
a year ago
Very helpful acknowledge us when we walked in very friendly

  Joel Mejias
3 years ago
Always speak to Donald when possible. The man is not your typical auto parts store employee. He s a Gear head so he doesn t ask if your vehicle is 2wd/4wd when you re looking for a part.

  Billy Whitworth
2 years ago
Called them to see if they had a tool needed they said yes I asked the to hold it I was on my way drove 30 mins to pick it and they rented out it out to some one any way so they wasted gas and time

  James Smith
4 years ago
Good auto parts. Always have someone to help. They don't have your part, they will get it for you. Never had to take a part back.

  Joe Lassiter
a year ago
Good customer service, each visit.