Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nathan Zinn
10 months ago
In my opinion this is a great Father s Day gift and a great deal for $25 you can get the armor all and for $50 the chemical guys . I have done the math because I wanted to know if it was worth it and it is in my opinion
JJ Wes
3 months ago
Love the staff! Always helpful and knowledgeable, Nathaniel and his co hosts always have the best energy.
Mandi L
8 months ago
8/20/2023Nathan at the Bay City Auto Zone location provided great customer service. There was a woman working as well, but not helpful at all. She never attend to 4 of us customers and Nathan not only helped each of us he checked us out too. Thank you Nathan for the great service.
Kaleb
8 months ago
I was impressed with Nathan s knowledge of the products in order to fix my need! My experience was pleasant as I was in and out very quick due to Nathan s customer service!
latasha cooper
10 months ago
I went on yesterday and I was assisted by Matthew, he helped me with everything and made sure I had everything I needed! I went for rotors,brakes, and oil change supplies! Thanks Matthew highly recommend anyone to go see him!
Kristen
a year ago
Oh my experience at AutoZone in Bay City was wonderful. The sales representative was very helpful in getting my truck light correctly picked out and instructed me on placing it on my vehicle. He went above and beyond to satisfy the customer!! Very happy!
Moses Messenger
a year ago
Clean and friendly services every time I visit. This is a rare type 9f quality lost in so many businesses of today's time. A pleasent and great place for my auto and mechanical needs. Recommended with a smile
Tiffany Bradford
9 months ago
Was "pointed" to the wrong product so went to the counter & asked a different salesman and was taken & shown the correct item. Just thought it was pretty unprofessional
Steve Elder
9 months ago
I went in the other day to buy freon to put in my car. There were probably a dozen people, employees in the store. Had to ask someone for help and they acted like they were going out of their way to help me. There are too many auto parts stores in Bay City and I will not go to AutoZone again.
Felicia Parks
a year ago
I went into AutoZone tonight my front headlight went out I want to thank Matt and Chon for going above and beyond the call of duty! One piece was really hard to come off but they didn't give up they kept on until they got it off because if they wouldn't have got it off I wouldn't have been able to go to work the next day. So I want to personally thank them publicly! Auto zone, Matt and Chon are the real MVP's in my book!
Rob Horton
7 months ago
Had what I needed for my truck helpful staff too
Kenneth Garza
a year ago
I just want to give a shout out to Matt Perez he did an awesome job by changing the battery for a friend of mine when he have to we can even buy the battery there y'all need to go see him at AutoZone go see him he would take care of every Auto need you need
Los That1guy
2 years ago
So I called to see if I could rent a pulley puller set.. sure for 35$.. drove there.. and then she says "this is all we have, computer says it'll work"... dont know what that contraction was.. but not what I needed.. so we go thru a few different pullers that might work.. 1 at a time .. each one for a total of 3..computer says in stock... she can't find it ..3 of them.. so I go across the street to O'Reilly and they have what I needed...
Kazper Dane
a year ago
I was only picking up a battery for someone else that was dropped off and checked out , but the employee I dealt with was polite and friendly and even helped me get the battery to my car. Great experience.
Dane Kappler
6 years ago
Always offering good advice and reasonable prices. They don't freak out if you make minor repairs in their parking lot, even offering loaner tools to do it. I scaled back one star because I had to order some parts, so I would guess the selection is not quite complete. Also, there are too few employees, so you might have to wait for that good advice. Making a phone call to them is a lost cause, because the overworked employees can never break away from customers.
Steven And Steven
7 months ago
Commercial Account:Absolutely worst customer service I've ever experienced regarding Commercial Account.
Diana Arnold
a year ago
Good service and great prices, if they don't have it they'll get for you
Lupe Trevino
3 years ago
The manager Cristina Garza was very helpful she got me the car battery i needed and put in for me very good customer service need more people like her for the store I want to say thank you very much. Have a good day .
Maria Irizarry
3 months ago
Fast, and always helpful!
Dave Locken
8 months ago
Professional and very helpful Enjoy going in the store
ACE
a year ago
Autozone advertises that they cut car keys but they do not. You can buy the car key from them but you will have to go somewhere else to get your car key cut for your ignition.
Levi
6 years ago
Easy to work with and helpful. Honored a warranty on a battery I bought there and even provided background information on what had happened to that particular model. Doesn't have the biggest selection of smaller auto fittings, though.
Abigail Coates
7 months ago
So helpful and nice!! Saved my day!
savanna taylor
6 years ago
I called & asked if they helped change brake lights. They said yes & to come by. I went in & there was no worker to be found. I was the only customer in there & finally after about 5 minutes, and employee walked up & at that time, 2 other customers had came in. I told him what I was there for & he told me it's their policy to serve everyone inside the store first. Umm, ok? There were 3 workers there .. So I went & sat in my vehicle & of course customers are coming & going. This truck pulls up next to me, goes inside & comes back out with an employee with tools to check her engine. Seriously? I kindly took my ass to O'reilleys, where I should of went from the beginning.
Rajesh Mehta
2 years ago
Paul Lopez was extremely helpful with changing out my light bulbs so I can get my car inspected. Thanks for all his help!
LORI NEVERS
4 years ago
My battery ran down right behind Auto Zone in Bay City. I am disabled and they told me they could not leave the store.No help!O'Reily's across the street came immediately with their pick up and a very nice gentleman to jump my battery.Thank-you O'Reily's Auto!!!
Marylou Cervantes
4 years ago
Making a trip to AutoZone isn't always good but I enjoy it the customer service that i receive from Felicia Lewis is great she's so helpful and friendly and very patient I will definitely continue doing service with y'all!!!
Cody Anderson
3 years ago
The Staff at Autozone this morning were very courteous and helpful. Definitely a well run establishment with Professional Staff.Great Job! Keep it up!
Javier Rodriguez
5 years ago
This place has had every item I have been wanting to buy and ordered in the past. The warranty has been great when needed, however the majority of the parts last a long time.
gabriel nixon
4 years ago
Bought an ac compressor kit. Went back for my core fee and they told me that I already recieved it when I had the core in my hand. They asked which location I purchased it. When I told the manager the original part was purchased at the el Campo location he said "well I dont know what they do in el campo". What a shmuck.