The Auto Shop

4.8 (94)

  1911 State Hwy 95, Bastrop, TX 78602
  (512) 321-5050
  Claimed

Auto repair shop Vaporizer store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Eckerle
4 months ago
Brian and his crew have done two water pump replacements for me on my Acura which involves the timing chain and I wouldn't dare attempt it but they did a great job on it he's always been very honest and I wouldn't take my car anywhere else except for the fact that I believe he's closed now and I'm not sure whether or not he's opening a shop somewhere else or not if somebody else could they post it.

  Jonina Sims
11 months ago
The Auto Shop has been my primary mechanic for 10+ years now. If I can help it I don't go anywhere else. Brian always asks about the well being of my husband and children. Really make us feel like part of the family. The service is amazing! Brian always saves me money any time he can. I always leave with piece of mind knowing that my vehicle problem is fixed. 110% recommend! 110% satisfied. Love you Auto Shop!Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Engine repair, Brakes

  Spyder Cycle Works
11 months ago
We were two hours into our great Texas road trip when we blew out all our transmission fluid on Hwy 71. We called Lonestar Towing & Recovery (also great service) who recommended Brian at The Auto Shop.Since it was Saturday afternoon, we dropped off our truck to be looked at the following week. We rented a car so we were able to continue our vacation. Brian called us right away on Monday morning! By Thursday our truck was completely repaired with what was the best possible scenario!Brian is honest and extremely reasonable! He even offered to drop our truck off at the rental car place to help us out!!! He went above and beyond including washing the truck to get the transmission fluid off of it. We are so grateful! Thank you Brian!HIGHLY RECOMMEND!!!!!!Service: Transmission repair

  Nina Baggio
a year ago
Brian and his wife are both lovely people. I took my car that has been having starting issues since May of this year to his shop because other mechanics tried to diagnose the issue with no success. Although it took a few weeks to finally figure out the root of the problem, he was able to fix what was wrong and replaced the starter entirely! He was very generous when he billed me for the service and apologized for the wait, but I didn't mind - I'm just glad I finally have my car back! I have finally found a genuine, competent, and kind mechanic who doesn't overcharge and is honest with his work. I definitely recommend this business to anyone needing work done on their vehicle, and I will for sure be coming back for any repairs I need done in the future :-)

  Susan Manis
a year ago
I just want to say that Bryan at the Auto Shop is the best around. He is open honest reasonably priced and cares about his customers. You will not find a better person or business than this!Thank you Bryan for all you did.A forever customerSusan

  AJ
a year ago
We're new to the area and happy to have found our new Bastrop auto shop for our Ford Transit Cargo van. They quoted us nearly half for brakes and rotors than a local commercial competitor did and on top of that, their customer service is exceptional and they did an excellent job. They were very flexible and an overall joy to work with. A big Thank you from Coco's parents!!

  D Tat
a year ago
The Auto Shop is the best auto repair shop I have used in many years. They are very knowledgeable, honest, reliable, and their primary focus is pleasing the customer. I highly recommend them to anyone needing auto repair. Great Business!Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Weslea F
2 years ago
This place is so great! Fast, honest, and just overall amazing service. The owners are so nice and keep you updated on what you need and are up-front about cost.My cars brakes were making some nasty noises and Brian had that, an oil change, and an inspection done in 2 days!So impressed and thankful!Services: Air & cabin filter replacement, Brakes, Oil change

  Joe Osborn
a year ago
Thank you Brian for the friendly service and scheduling my car in a reasonable time. Good job troubleshooting a stubborn problem. If I wasn't from out of town, I'd be a regular customer.But I will recommend you.Thanks again,Joe, from Tomball.Forgot to mention reasonable cost. If I could've, I'd have given you a 5.

  jennifer buckland
2 years ago
After taking my car into Brian at The Auto Shop a few times over the past year or so, I will never go anywhere else! Brian is so honest, so professional and will really work with you not only to save money but also to truly understand what is going on with your vehicle. Absolutely the best!Service: BrakesService: Brakes

  Jeff Lewbowski
3 years ago
Brian has been a answered prayer I ve dealt with some incompetent shops and mechanics for the last 5 years that only worry about the sales and commission, and don t really care if the customer is 100 satisfied with the service. It s very rare that you get a mechanic that will go out of his way to help you save money. He also has been very patient with my questions about my vehicles, and has enlightened me on every issue that I ve had with my car, and my sons. I ve used small shops and I ve used big dealerships but I honestly feel like my cars are in better hands with him and his employees.Your vehicle is always going to be your second biggest investment other than your home, so it s very important to find a good mechanic that will help you save money in the long run and help keep your car running at it s best. Brian seems like that guy!Services: Electrical repair, Engine repair

  Krystal Harmony Tikvah
a year ago
Not honest. Terrible business! They refused my truck after making us spend money in towing service to get it there, with the excuse that according to them it was too beat up and did not match the description given. So this "mechanic" is not able to install a radiator and put a hood back. He will not want to accept any vehicle that is not a latest model and looking new. What kind of "mechanic" is that? Horrible non-existent customer service! If you want your business to be valued and to be treated with respect and as a valuable customer this is not the place for that. You need to look elsewhere. It is apparent he has too much money and does not need more business. Never again! Save yourself a headache and prevent�losing�money.

  Micheal Lord
3 years ago
Brian runs a first class shop. I have taken two vehicles of mine to have him work on them. I'm hooked. I won't go anywhere else. I've referred friends and others, only for them to say thanks for telling me about his place. Brian does amazing work at great prices that people can actually afford. Give him a shot you won't be sorry and you would be supporting an awesome local shop.

  Aaron burd
2 years ago
I wanted to show my step daughter what an honest shop looks like, and how they do business because she had a service shop in Colorado perform unnecessary service before her trip to move down here. She was so amazed that they didn't try to oversell her unnecessary work, and they were honest about what needed replaced and what her options were. She had no idea that that's how a GOOD shop treats it's clientele. The shop in Colorado missed something that was potentially hazardous and we had to have the auto shop fix it here. Worth it though because she's said that while he was a little booked up and she had to wait a couple days (as a good shop will be), she said it was worth the wait and she was a client for life. It's funny seeing your deaf stepdaughter who got taken advantage of by a couple service shops in Colorado, look SO amazed and over the moon that she had options, she had control over just how little, or how much work she could have done while driving away safely. This is WHY I took her there. Because the other shops saw a deaf 18 year old target. The auto shop saw a young woman who needed someone to trust her car to. THANK YOU so VERY much Bryan! Bless you for your honesty and flexibility. An increasingly rare attribute amongst repair shops in the Industry.Service: Steering & suspension repair

  Donna Van Brunt
8 years ago
I have done business with Brian for at least 10 years or more and have never had a issue with him or his service folks. He is as honest as the day is long and will bend over backward to help you. I have sent Brian several friends and they were all very pleased with him. Now being a widow I would really trust Brian as so many places take advantage of single women and I know he would never do that. I'm thankful that I have Brian there when I need car repair!!

  Greg Havican
5 years ago
Had to take my car in to have the AC repaired again. It has been less than a year since it was repaired for the same condition. They covered the cost of the part and part of the labor cost. Overall, I was very pleased with the outcome of the transaction. They have been doing the out of warranty repairs in my vehicles fir many years. I've always been pleased with their work, as well as reasonable prices.

  Casey Welch
4 years ago
The owners are amazing! I've had a personal relationship with them for several years as well as a business relationship for nearly as long.They'll be honest with you in an industry that is not typically so.If you have any automotive needs, please let them prove themselves to you also.

  Crystal Landry
3 years ago
They replaced my clutch when it was going out and had it done within 3 days of dropping it off. Brian called me everyday to update me and was very nice!I drove 40 minutes to get to this shop because of the first phone call that I made when trying to choose a shop. Great prices and very nice owners. I would highly recommend them to anyone!

  M Smith
6 years ago
I was referred to Brian at the Auto Shop by another business in town to address an incident where I had my car cleaned and the dash lit up afterwards. Despite the fact that he and his shop were extremely busy they were helpful and patient as I tried to navigate getting my car running. It ended up needing to go the dealer for the issue so even though they did not do the repair they were helpful and honest. Having unexpected car trouble is a pain, Brian and his shop made a difficult situation manageable and I can honestly say I enjoyed meeting them all and now have a go to place if we need some additional work done.

  Jason Schafer
7 years ago
I really got lucky working with Brian on a recent repair job. I was very unsure about the scope of work that needed to be done and he was extremely knowledgeable about my car. He walked me through every step of the repair job and communicated everything that did and did NOT need to be done. Very thankful to have stumbled across his shop. I will definitely do work here again in the future!

  Jeffrey Guy
3 years ago
Excellent service!I had an issue with my car that I thought was caused by an oil change with The Auto Shop s sister company that does oil changes. It was not their fault.HOWEVER, they took in my car and fixed the issue even though they didn t have to. Just some classic, good ol fashioned customer service. James, their Operations Manager, is fantastic.Thank you and would HIGHLY recommend!

  Brandon Weese
5 years ago
The Auto Shop was a tremendous help when my little S10 broke down on the way home. These guys were very helpful in not only diagnosing my vehicle but finding the best solution as well. I would recommend anyone to the Auto Shop and would even drive 45 minutes from my house just to give them my business. This business is the exact example of why small business outperforms giant chains!

  Steve McIntosh
6 years ago
I've been calling consistently to try to get somebody to answer the phone for a couple months. I've left several messages and never gotten a return phone call. I think it's a terrible business practice to not answer your phone and I think it's a terrible policy to not call people back.The last car I took over there which was an old junky Volvo, Brian told me it wasn't worth fixing and actually talked me out of doing anything to it. That whole situation left a bad taste in my mouth but I just chalked it up to it being an old car that he didn't want to work on.Now I've got another vehicle that I need some work done too while I'm out on the road as a truck driver. I want to drop the car off and let them fix it at their leisure but I can't even get anybody to answer the phone much less call me back. Maybe they're too good for my business.I've known Pete and the other mechanics there and they're all very good guys. I think the management stinks specifically Bryan.I'll never recommend a company that doesn't answer their phone or call people back.

  Greg Havican
4 years ago
The ONLY place in Bastrop to take your cars and trucks for repair or service. I've been dealing with them for almost 2 decades and give them all my out of warranty repair work. Always fair pricing and excellent work. If a repair has to be done a second time (has only happened once) they will work hard to make sure the repair is done at the lowest cost in labor and that your replacement part is free if still in warranty. I can't recommend them enough. I only wish they worked on motorcycles as well.

  Keven Jacobs
4 years ago
I had the pleasure of meeting both the owner and his wife. They were absolutely charming!! They were quick, took good care of my car and most importantly I felt they were extremely friendly and honest. I will definitely be back in the future. Thanks again!

  Connie Fullick
6 years ago
Love The Auto Shop, Brian is always very friendly and professional and gives you awesome service. Brian always explains all aspects of the repair, what is required, what may be optional and what makes sense. Love his honesty and attention to detai, I trust that he is always looking out for the best interest of the consumerl!

  stephen kuhn
a year ago
Talked with Brian about the problem with my Toyota tundra and gave me some ideas on what the problem could be and I can fix myself but I prefer to bring it to him to check out for me. I was had great service and reliability taking my vehicle to the auto shop

  Christopher Conrad
9 years ago
I just wanted to recommend The Auto shop for any automotive work you may need done. They were super friendly, extremely knowledgeable and very reasonable on their price. They found a couple issues with my wifes AC and got it done within a business day, and it works better than ever.Honest, hard working and the very definition of integrity.

  Paul St Louis
5 years ago
Not the cheapest in town, nor the most expensive. But I can tell you the owner is honest and a straight shooter. Case in point....I paid $1,500 to another out-of-business mechanic located on Hwy 21. Most of the work that place had done had to be re-visited by the Auto Shop, as it was either NOT done originally or done very poorly (gosh, I wonder why they're out of business?). Anyway, upon arrival, I was apprehensive about the large number of vehicles to be repaired. 2 days later, my truck was done, and a few extra fixes thrown in free-of-charge (I thought wow, who does that anymore!).So, if you want an experience where you are treated with courtesy, respect, honesty, integrity, then go here. The owner also has decades and decades of experience, and it shows. I tip my hat to you sir.

  LyTisha Haywood
6 years ago
My grandpa sent me here to get my transmission replaced and I'll never go anywhere else. I will literally drive an hour just to get my car fixed here. Brian has been working with my grandfather for years so he's a part of the family. Inexpensive pricing, quality work.

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