Don's Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tra-C J Pierce
3 months ago
Not happy at all!!! Took my car to the shop because of noise. I honestly believe my car was misdiagnosed. I paid $1200 and the car is still make the same noise.i paid for stuff that I wasn't too concerned about. So now, I am expected to pay another $900 and this is suppose to fix the problem. My concern is why did I pay $1200???? I believe the shops turn these cars around to fast without getting to the root of the problem. I'm not a customer at all anymore

  Phillip Carey
2 weeks ago
Very dependable and very.Professional and Reasonable . Had front end work done on my 2006 dodge ram running like a new truck . And picked it up washed and clean . That's old school care right there

  Brian Epps
2 months ago
Did an excellent job rebuilding my brakes. They didn't overcharge or play any games with me. Just fast friendly service for a good price.

  Bruce Bruce
2 months ago
I have found an upstanding, no-nonsense mechanic shop here in Balch Springs, TX. I know enough about cars and mechanics to tell you that I know he could have raked me over the coals when I was traveling through on I-20, but he didn't. It was a quick fix and I was out of there. I could not have asked for better. Thanks Don.

  Hattie Holloway
5 months ago
I could not be happier! This family business was exactly what I hoped for and didn't think I'd find in a new city. I expected a nightmare and they made everything so easy. Polite, honest, fast, affordable and my car runs better than before it was in the flood! Will definitely be my go to guys forever!

  James Nixon
a month ago
Awesome, very professional as well as his staff. His been my families machinic for years. He and his staff never disappointed us and his prices are fair.

  Jasmine Kelly
8 months ago
First off, I called these guys in desperation. my left tire was completely off, hanging on the strut(barely), I call them in my bf car, on my way to work & these guys offered to come get it from my place & check it out. They offered to fix my car at a very descent price, saving me over a couple thousands..They got it fixed in a 48 hour turn around time & because of my work schedule I couldn t come get it, they dropped it back off at my home, w/ receipt. Remind you, I have never met them but I completely TRUST them Thank y all so much. My car is running back the same ! :)Service: Tires

  Katie Hernandez
10 months ago
Got an oil change done today. Called them before hand to check on pricing and to see if they could get me in. They were available right away. Over the phone they quoted me one price, but once I got there it ended up being less. Needed a new filter as well. They picked up the part and changed it for me right away. Very happy with the service I received! Thank you!!

  Deegan Morales
9 months ago
This was the fastest, friendliest, most professional service I have ever gotten on my vehicles. I brought my truck and my car and they were done promptly and ready for us by the time we finished brunch.

  Jessica
8 months ago
They are great! Fast service, great affordable prices and you always feel like family. Would definitely recommend this place for ALL your automotive needs.

  Harold Cross
a year ago
Taking car from Indy to Austin and had some car issues in Mesquite Texas area, Don and his team not only welcomed us in but fit us in to get us back on the road. Great work on the car and so appreciative of the urgency and hospitality, would give double 5 stars! Outstanding!Services: General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto emissions testingServices: General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto emissions testing

  Toni Armstrong
2 months ago
Fixed my car in 1 day!!!! Great service !!! Also got a calendar,pen and Cup!!!! Thanks Mr Don!!

  Diane Arnold
a year ago
"There is a review on here stating that all of the other 72 reviews are fake & that's nearly impossible to pull off, so take it with a grain of salt."NOW, back to my experiences:I did this original review about 5 years ago, & today, on a Saturday, Don took time out of his personal life to pick up a truck and tow it to his shop for 1/3 the price of other tow companies. If THAT'S not amazing customer service I don't know what is. And it was his idea. He's a very compassionate human being.//////////ORIGINAL POST:If you want honesty & fair prices & friendly treatment AND perfect car repairs/care... (& who doesn't), then take your car problems or car maintenance to Don. We've been using him for years. We moved away & we still use him. He's worth the 40 mile drive. I can't imagine not having him to rely on. Many times the final bill has been less than the initial estimate. I gladly recommend him with confidence.

  Miguel Romero
a year ago
Very respectful and full of integrity. Went in for a small issue and now I trust the shop with any issue. If somthing major happens to my car i trust this shop with what ever work they say needs to be done and how much it will cost me. It's the small things that can tell you how much someone cares and how they carry it out. 10/10 will go there for everything.

  Robin Richardson- Waterman
a year ago
I really trust an appreciated this business. The work is always quality and the prices are always fair. I've moved to Addison but I still bring my Mercury's Sable to Don's Auto! Thank you for your Quality Work.Services: Transmission, Tires, General repairs & maintenance, Tire rotations, Brakes, Auto tire replacement, Auto maintenance, Oil changeServices: Transmission, Tires, General repairs & maintenance, Tire rotations, Brakes, Auto tire replacement, Auto maintenance, Oil change

  Andy Morales
a year ago
Had them cut my brake drums. They were very respectful, helpful and nice. They charged me a reasonably good price. Recommend everyone to go here if you want anything done on your vehicle.

  Lisa
6 years ago
OMG!!!This is the most amazing Auto Care Shop ever! Don was amazing. He had great customer service which is a major plus for me. The pricing was so realistic. My car was not movable and I got it towed at an unbeatable price using their towing services on a Thursday might I add. I was not charged for a diagnostic test and my car was fixed and picked up the same day!!!My car wouldn't start and it resulted to me needing a new starter. I left there a tremendously happy customer. Thank you Don's Auto Care for your Terrific service!

  Precious Deliece
a year ago
I am so pleased my fianc� went today to get the wheel bearings done. Don was very prompt and was able to tell us the price right away for the parts and the labor. It s accurate pricing for the work being done. I came here a few years ago for my old car and it s always been a great place for service mechanics are always top notch. Highly recommend! Thank you so much!

  Tamara McCullough
3 years ago
Don was absolutely fantastic. He immediately came out to the car to see what the issue was and looked through his inventory to ensure he had the battery in stock. He gave me the price up-front and a waiting time. Once he was finished, the final price was a few dollars cheaper, and he even washed my car! Don had also checked out some other things and told me to come back next week to look at my tires. Don gives auto shops a really good name.Service: Battery

  Sanda Johnson
5 months ago
Very honest gets the job done dont play around get your car in amd out quicklyService: BatteryService: Battery

  Lacey McKay
a year ago
This shop was an absolute blessing to a family in dire need! They were broke down out of state with no money. They worked with me to help them and made the repairs quickly to get them on the road home. I would highly recommend this shop for not only their high quality work but because they are truly good people! May this blessing return to them ten fold!!!Service: Auto maintenance

  Alejandro Benitez
a year ago
Went in for a tune up but once i got my vehicle back it had less acceleration tires dont even spin no more when i hit the gas. Is now making a weird powering off sound when i turn the car off also drilled 2 holes in my front bumper were there was no holes but only a full bumper to put my license plate on when i did not ask for my license to be put on had it in my front window to were everyone can still see and charged almost $265 just in labor but the parts overall costed only $30 overpriced just for my car to come out different.

  Kevin Burchett
3 years ago
I have been taking my cars to Don for 19 years. He is honest and fair priced, backs his work and takes care of his customers. I was recommended to him from my wife's family when we got married and her side of the family has used him for many more years. I have and would recommend him.

  Troy Roach
2 years ago
These are true gentleman and I would recommend them to anyone. I went for an alignment and when I left the alignment was not good BUT they did thorough testing. I went and got my alignment somewhere else but here is what I like...when I came back to ask for a refund they were more than willing, showed no bad attitude, had a smile on there face and took ownership of their mistake. This is real customer service and I would go back again.Service: Wheel alignment

  Rick Pedigo
5 months ago
As a parts manager I highly Recommend them.Honest, Fast, Reliable

  Jessica Creamer
9 months ago
Very honest..goes out of his way for his customers. I appreciate all his help. Will only take my vehiclea here from now on !! Thanks Don !!

  COMANCHE APPLIANCE
4 years ago
We were in Wilmer early Wednesday morning to pick up appliances. The alternator on our large box truck decided to die with much warning. Fortunately, we were with a couple of miles of Don's Auto Care. They pulled our truck to their shop, replaced the alternator and had us back on the road in a very short period of time. The mechanic and staff were friendly, knowledgeable, and efficient. They were also very affordably priced. I highly recommend Don's Auto Care. These guys are honest and fair. Plainly put, they are GREAT!!

  Jesus Aldape
a year ago
He supposed to do my alignment and while he was doing it found that I need to replace some parts. He charged me a lot of money but at the end of the day it still the same thing. Now it shakes and the wheel staring is not aligned.

  hottrodd567
4 years ago
Don does great work and he treats each vehicle like its his.... I take all my vehicles to Don!

  Heather Burks Olguin
10 years ago
I have nothing but POSITIVE things to say about Don's Auto Care! Don is a great person and he goes above and beyond for his customers! Service is completed in a very timely manner with limited waiting. He always calls and lets you know what is going on and what to expect before doing any work. He is more than reasonable on prices for parts and labor and he is very honest! I don't care if moved to Waxahachi, I would drive or tow my vehicle to his shop just to have work done