Texas Reliable Auto Glass
4.9 (100)
4500 Steiner Ranch Blvd #2405, Austin, TX 78732
texasreliableautoglass.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sara Sturtevant
a month ago
RECOMMENDATION AND APPRECIATION FOR TEXAS RELIABLE AUTO GLASSMy car was broken into Sunday night at Lady Bird lake. Unfortunately it had all my credit cards and my license among other important things.This is awful. But what good came out of it?To be honest, getting to work with the folks who fixed my window. I was fortunate enough to find Texas Reliable Auto Glass on Google . I ve rarely had such fast, HONEST, friendly service. They are a family- owned business, which I love. They are super responsive to communication. They are so sweet, but also so knowledgeable. They ve been in the business for decades. They listens to my needs and came to my house and fixed my window.I ll never call another glass service again. I m a fan of Texas reliable auto glass for life!
Jennifer Jacob
3 weeks ago
On my way back from San Antonio a rock hit my windshield and cracked it to where it was irreparable. Got a couple of quotes from other glass companies but I decided to go through Texas Reliable Auto Glass due to their quick response, reasonable quote/warranty and the mobile service to come to me. I was able to schedule the same week and my windshield was fixed within the hour. A couple days later it rained and my windshield was not detecting the rain while the sensor was on. Called Texas Reliable Auto Glass and told them what was going on and came out the next day (Saturday) due to my traveling schedule to Houston and San Antonio that same day. Always nice and very informative while completing the work will recommend to family and friends.
Ahmad Al-Sadi
a month ago
I have used Texas Reliable Auto Glass twice now, and they are truly fantastic! I had my windshield replaced the first time, and they were able to offer me the OEM replacement I asked for at an honest price. The second time I had my car broken into through one of the windows late at night. I called them at 10:00 a.m. the same day and they were able to be there at noon. The window was fixed in 30 minutes like nothing ever happened. I really appreciate their promptness and kindness.
Chelsea Romero
a month ago
This place really impressed me. The prices were affordable, they were prompt, and very polite. Within two days they were able to come to my work and replace my windshield. It only took 45 minutes, I was blown away. Highly recommend them to anyone who needs a windshield replaced.
Sol Gonzalez
2 weeks ago
I called Reliable and they quickly responded with pricing and a very fast same day timeline. My son had his truck broken in to and needed a fast window replacement. They are a mobile service which was an added bonus as my son is new to the area and is there just for work thank you for your efficient service and response! Im�n was great!
Aron Michael
a month ago
Went on a whim. There was a slight miscommunication about time. It didn't matter these guys went out of there way to come to my job after they went to my house.Awesome job. Definitely did great work.
Matt Camaligan
a month ago
The process of getting a window fixed was fast, professional, and very well done. The repairman gave me great customer service and had my window fixed in under 30 minutes. Can't recommend this place enough for auto glass repairs!
Shawndre'a Young
4 months ago
Reached out for help getting one of my windows fixed after a random break in. I had a quote with another shop, and they were able to price match and get me in the same day. When they came, I was told it would take about an hour, but got a call less then 30 minutes my car was ready. The whole process was smooth and I will definitely use Texas Reliable Auto Glass again if neeeded.
Stephanie Gonzalez
3 weeks ago
I was lucky to find Texas reliable auto on google, they were awesome. I was informed 30 mins before the techs arrival. Iman communicated very well and was punctual. I appreciate the work and pricing was great.I would contact them again for any future work.
Brad McCurdy
2 months ago
Iman was friendly and professional and did a great job replacing our cracked windshield. Pricing very competitive as well. Would recommend and will be using them again if we have any future issues.
Gwen Daverth
a month ago
My experience with Texas Reliable Auto Glass for a Porsche Cayenne windscreen repair was an absolute nightmare. Initially drawn in by their supposed expertise and reputable standing in the field, I soon discovered that my decision was a costly mistake.The repair itself was a disaster from start to finish. Not only did they fail to properly fix the windscreen initially, but they also managed to damage all the sensors and misalign the camera in the process. It was clear that their craftsmanship was subpar, and I had to work with the technician multiple times just to try and get it right.To compound the issue, when I raised my concerns with the technician, they were dismissive and unapologetic. Instead of owning up to their mistakes, they first claimed the issues would resolve themselves in a few days, then attempted to shift the blame onto external factors beyond their control, and finally admitted they could never fix it.Now, I'm left with no choice but to seek assistance from another repair shop to rectify the mess created by Texas Reliable Auto Glass. This whole ordeal has been incredibly frustrating, wasting valuable time and money.I strongly caution anyone considering their services to think twice. The lack of professionalism, poor workmanship, and complete disregard for customer satisfaction make Texas Reliable Auto Glass a business to avoid at all costs. Save yourself the headache and seek reputable alternatives elsewhere.
IMTIYAZ DHUKA
a month ago
Amazing service. I called for a quote. Great pricing as well. Fantastic job replacing my windshield. He was kind, efficient, and communicative. Highly recommend.
Jose Luis
3 months ago
Thank you so much! Very friendly and great customer service. Great work on replacing my window after a break in and they vacuumed up the broken glass too. Service only took about an hour. I highly recommend this company!
JR Wiesmann
4 months ago
I hired Texas Reliable Auto Glass when my Jeep windshield got smashed. Not only did they have a competitive price, but provided two years of rock chip repair with the installation. Additionally, they got me scheduled within a day and were efficient in their communications.
Leslie Ruiz
5 months ago
I've hired Texas Reliable Auto Glass twice now and both experiences have been great! They are fast, reliable and affordable.1. My car was broken into at the infamous barton creek belt. It did take a few trips to fix but they were flexible in meeting me at home, work and gym since I had to order a part from dealer outside of the glass they replaced.2. Rock chip front windshield took them 15-20 minutes to patch up.
Kyle [email protected]
3 weeks ago
Texas Reliable Auto Glass was the perfect quick reliable solution for our unfortunate car break in. I contacted them with our situation and they were quick to respond asking pertinent questions to get our car fixed safely and back on the road at a reasonable fair price. I highly recommend them!
Magda Fazio
a month ago
From scheduling the appointment with Mobi to having our windshield replaced by Iman, our experience with Texas Reliable Auto Glass was excellent. They were both very helpful, courteous, efficient, and professional.
Anthony Newell
4 months ago
Just had my front windshield replaced. They were quick to respond, had very competitive pricing, and came to me even in Round Rock. Technician was very courteous and had it done in under an hour. Customer service is amazing, highly recommend.
Tom Lawrence
4 months ago
Just had our broken windshield replaced in our driveway. Took about an hour, and the work was done perfectly. Super friendly service and definitely "reliable" as the business name indicates. Showed up on time.
John Sperling
2 months ago
Reasonable price, technician was able to come a day early which was great. New windshield looks great, technician answered all of my questions and was friendly and professional! Communication was excellent!
Melissa Bennett
3 months ago
I m extremely happy with the service that Iman completed and I highly recommend this company to anyone looking to have auto glass installed. From the very first time that I reached out to inquire about their services, communication has been exceptional, kind and professional, and the installation was very fast!
Sunny Thota
4 months ago
Iman stopped by today to repair the chip rock on my windshield. He stopped by earlier than the expected and fixed it in a few seconds. Best part was this part of the warranty so I did not pay anything. Highly recommended Iman and Texas reliable auto glass. They stand by their service!!
Chris Keiser
3 months ago
My vehicles had both back passenger windows broken from a burglary. Texas Reliable auto glass arrived the same day to fix them and even came to my work. Great people and great service.
Jacob Champlin
4 months ago
Easy to set up time. Price was right around what you would expect for a new windshield. Arrived a little before time. Replaced windshield within a hour (which I still can't believe). Left car better than it was, not sure you can ask for more.
Jade Allen
a month ago
Nami was spectacular! My car was broken into GLASS EVERYWHERE! They came the next and he even cleaned up the glass inside my car. He was very kind and professional!
Carlos Arreola
2 weeks ago
Very professional company my car got broken into and Texas reliable came in a timely manner install was great and looks like nothing ever happened definitely will recommend
Trevor Arnold
4 months ago
I got Iman, and boy was I lucky. He was professional, kind, and made the over all experience a good one. Really gave me the sense of reliability and customer service coming first. I will always be a repeat customer and I recommend this to anyone in the market.
Page Eb
4 months ago
This guys are awesome!They have the best customer service,very fast to respond and easy to communicateThey cleaned all the broken glass inside my car ,looks like brand new nowGreat experience ! highly recommend
Anne Burton
5 months ago
I could not be more pleased with the service provided to me today. Mobi was incredibly thorough in what to expect with pricing and was prompt to respond to my texts when needed. Iman contacted me at 1000 and advised me he would arrive at my house by 1020; once he arrived (on time) he completed replacing my windshield AND replacing my registration, txtag and car wash stickers back on the newly installed windshield within less than 30 minutes.Iman was absolutely fantastic, professional and kind. I would not use another company for autoglass maintenance again.
Jackie Westbrook
4 weeks ago
I was extremely pleased with the professionalism, courtesy, and quality of service provided. The tech was on time, had a wonderful smile, great attitude, and I definitely recommend this company.