Sterling Acura of Austin Service
4.6 (45)
4801 I-35, Austin, TX 78744
(512) 503-2298
sterlingacura.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chop Choplin
a week ago
I ve always gotten my RDX serviced here. And will continue too as I ve always had an amazing experience. Recently had some service done and Jorge was the best. Super great communicator. Genuine and loved that he elaborated the minor issues they suggested to have taken care of. Thanks Jorge and Sterling!
L J
8 months ago
They offer great customer service in the service department here. Alex, Lizette, and everyone who works there are really friendly and care about you as a customer. They fixed the AC and breaks on my Acura TL and were very helpful answering all of questions I had about the repairs. Definitely bring your Acura here!
Taylor Wagoner
a year ago
We broke down 5 hours from home and these people did everything in their power to help us, from checking the car to getting us to the correct dealership to get it fixed. 100000% would recommend. So polite and professional. Even the shuttle driver was a total gentleman and kind. These people deserve a raise.
Mark Wright (The Reawakening)
2 years ago
If, as a car owner, you've never been 'pampered', treated as a true and functional, borderline contributing human being, Sterling Acura is what you need in your life. Professional, honest, straightforward sales staff. Very knowledgeable management team. And a real true human being @ the top. Very difficult to duplicate this type of encounter/experience!!
Jemaine Benjamin
4 years ago
I had a lovely experience at Sterling Acura. I was helped by Sean and he helped me through the entire process. They help me to find a very good used car. But the amenities were the best.I don't know any other dealer in town that offers amenities this good. Definitely shop there.
TexanWay
a year ago
Easy to navigate, quick appointment setting, selected which features, and BAMM all done! Took Five mins to set up, life time of Thankfulness of quality care.
Jesper Bunch
a year ago
Have used Sterling's service several times now and have had no complaints. Brandon from the service team always goes above and beyond. Highly recommended.Services: Tires, General repairs & maintenance, Vehicle Inspection, Oil changeServices: Tires, General repairs & maintenance, Vehicle Inspection, Oil change
Chamira May
3 years ago
Thank you so very much to Philip and Lester. I gave you both a hard time but you both worked really hard and quickly with me to get the price that I wanted. I am truly grateful and very happy with my new car. Again thank you both so very much.
Matt Filipski
10 months ago
Needed a new wheel lock key for my car, super helpful and nice about getting it!
Marty Costello
2 years ago
Was in and out for a normal service in 35 mins. With a wash and vacuum. This is the first dealership that actually keeps their appointment! Love the service department here.
Carol Joseph
3 years ago
It was a two and a half hour job that was to one hour job. I went to replace the fuel pump due to recall. I got there early ad it still took too long.
James Agnew
2 years ago
I have been returning to Sterling Acura for service to my Acura RDX because they get my car serviced quick and always do a good job.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Kristie Lim
4 years ago
They have great facilities eg: car wash, airport shuttle, great coffee and cookies and lounge. All the staffs there are great too.
Freddy Garcia (Gunner)
3 years ago
As always service.Service with a smile. Always willing to gi the Xtra mile. Definitely recommend Sterling Acura.Sales, parts, and service. Always Exceeding standards.
Kuko Guevara
4 years ago
Could use some customer interaction,other than that it is a great dealership.
Janet Reeves
3 years ago
Great dealership. It's like being a part of the family.
Paula Powell
4 years ago
Such a nice dealership and friendly staff.
Mark Rosenberg
4 years ago
Great place to get your car fixed
Martha Bejarano
a year ago
Service is fast, customer service excellent
Larry Forma
3 years ago
Fast service, great carwash!
Miha Zakotnik
5 years ago
Looks a bit better. Friendly stuff
Troy Kazter
5 years ago
Worse than the dealership.
lin zheng
4 years ago
Bad customer service
Courtney
2 years ago
Nice inventory