Roger Beasley Mazda South

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Allison Talley
2 months ago
I had such an amazing experience here at Roger Beasley Mazda-South. Jake in sales was who helped me pick out my amazing certified pre-owned. The process was really smooth and it was so much fun getting to work with everyone from sales to service to finance. glad helped me in finance and two lovely ladies helped me in service. I was also given a loaner car to accommodate me request to pick up the car in this new year! To put the icing on the cake there was a bow on my car when I picked it up and the whole experience was really special. I recommend anyone of my friends or family to come here

  Corbyn Voboril
a month ago
Vince has helped me over the past 10 years to find a vehicle that perfectly matches my needs. I ve leased 3 Mazda s from him, and recently bought my fourth Mazda from him.I can t recommend Vince enough, he s personable, reliable, and has taken exceptional care of me over the years. I can always count on him to quickly respond to any questions or concerns. One of the best (if not THE best) car salesman I ve had the pleasure of working with. Thank you, Vince!

  Lila Rose
a month ago
Moe and everyone at Mazda South were so helpful and informative for my first time purchasing a brand new car. They really take the time to walk you through the process and explain everything in detail. I ended up getting a much lower interest rate than I had initially expected and couldn t be more happy with my purchase :)

  tyrell goode
a month ago
I can t say how much it means that I was able to get a car cause no words describe the work, help, willingness to go above and beyond these guys did.tears to my eyes cause I never thought I could get a car. They have an awesome selection of used cars and even more selection of new cars. William Herrera your are the goat dude. Talk to this man and he will put you in a car of your liking I garuntee it

  Faith Rock
3 days ago
I bought a Jeep at the beginning of March and after 3 weeks it wouldn t start up anymore so I took it in and they figured out it was a loose cable and didn t charge me for that. They gave me a loaner car to drive while I was waiting. Someone rear ended the loaner car and left a dent the size of a dime and my insurance deductible was $1k so I had to pay out of pocket and they charged me $989 at the dealership saying it would be 5 hours of labor for $70 an hour 4.5 hours of paint for $70 an hour and a charge for tools. Other places quoted me $150-300 for the same dent and for it to be done in 2 hours. I asked to have the guy requote it because he just saw pics and not in person and my advisor Alanna said it wouldn t be any different. They definitely over charged for this small dent and scammed me out of $1k. What they should ve done was have the dent guy look at it in person and be honest and quote me a fair price. What are they charging me 4.5 hours to paint? Are they charging to watch the paint dry? Also how does it take 5 hours to take out that dent? They should give me a refund and charge me an honest amount. $150-$300 is an honest amount. 1 hour to take out the dent and 1 hour to paint. Also a car that you just buy from a dealership shouldn t have any problems within the first 3 weeks of driving it. I didn t notice the battery was extremely corroded and old until I lifted up the hood and took off the battery cap. Also when I test drove it around the block the breaks weren t squeaky but the day I took it off the lot and slowed down after speeding up to 70 the brakes were squeaking. They should definitely replace the battery and brakes for free since they should ve done that before they sold the car and give me a refund for the overcharge on fixing the dent.UPDATE: Not even one week after this whole mess and now my check engine light just turned on. I literally don t even have the plates yet and I haven t made my first payment. They also didn t mention the hail damage all over the car. I didn t see it when I test drove it because it s white and it was sunny out so you couldn t see hail damage but the day after I drove it off the lot and parked it at my house I noticed it was all over the car.Update #2: Once Jason responded to my review he was quick to get my Jeep in the shop and called the same day to tell me they re fixing my brakes, check engine light, and replacing my battery for free and it ll be done in the next couple of days! He still is going to talk to the sales manager about the hail damage, but if they fix it or write me a check to put towards the damage I ll be one happy customer and give a 5 star review. I still had to pay the $1k for the tiny dent, but he explained that because the bumper was plastic it is harder to get out and since the paint is cracked their dent guy (not the dealership) has to refinish the whole bumper (I still don t believe it should be a $1k fix though since I got quotes for $150-$300 for the same car and dent).Still, if the dealership and sales people did their due diligence and fixed/replaced all of these issues before selling me the car I wouldn t have had to be in a loaner car and get rear ended and be out $1k and deal with all this stress. Also, I don t know if they just didn t see the hail damage or if they knew about it and forgot to mention it, but that significantly decreases the value of the car and is expensive to fix (damages can range from $3k-$10k or more!). I definitely wouldn t have paid full price for it (I paid $10,500 and private party value on KBB is $8,600 without the hail damage) if they told me it was covered in hail damage. To be fair you can t see it unless it s in the right lighting or you look at it from an angle but dealerships should do their due diligence.

  gabriel smith
a week ago
I was pretty upset coming into this dealership after North Park Mazda in San Antonio tried screwing me over into a car I didn t even want and low balling my trade in. Virgil White was beyond helpful and was nothing short of amazing. My trade in and my lease they offered me blew every other offer out of the water and the paperwork was fast and easy. I was out of the dealership within 30 mins tops. After they sealed the amazing deal on my CX-50 I will now be spreading the word and will be recommending this dealership to everyone. If you are in the San Antonio area and are in the market for a new car specific a Mazda DO NOT!! go to North Park go to Roger Beasley Mazda South and ask for Virgil. He will treat you like family and they will take care of you!!!

  Michelle Batise
2 weeks ago
I was able to make an appointment over the weekend for Monday 7:15. I caught the shuttle back to work which was a plus and requested a return trip. My car was fixed by 9:30am. The problem was my service person never told them my car was ready and that I could be picked up. I called 3x before I was able to get someone and luckily it was the service manager. He sent them to get me quickly. The shuttle driver was very pleasant and the manager made it better experience.

  Aly G
5 months ago
Buying a new car can be quite hectic but Roger Beasley Mazda folks made it a great buying experience every step of the way! Shout out to Mike (pictured in front of my beautiful new model 3) and Noah who were amazing to work with. They were never pushy and really went out of their way to make everything accommodating! Top notch customer service, great selection of cars, and very straightforward process. Highly recommend this location!

  Christian Diaz
a week ago
I just have to say, I have been to Central and Georgetown before I figured out there was a South location. Caleb and Sonia made it such an easy experience. They were amazing professional and very happy to help. South has hands down the nicest service staff, there was a porter that came out and greeted me right away, he was very sincere. Overall though if you have to choose a dealership for service go to South!

  Shawna Vigil
2 months ago
They have a large selection of used vehicles. Their vehicles seemed to be very well priced. The price was listed online and on the windshield of each vehicle, which is a huge deal for me when buying a vehicle. We stopped at this dealership on a whim, and I am glad we did. We ended up buying our daughter's her first car. The staff were all great. Our sales person Jake was a huge help and was not at all pushy. He was super easy and great to work with. The fiance manager Michael was also great to work with and very through. I would highly recommend Roger Beasley Mazda and their team.

  Pam Watson
2 weeks ago
My car had several alerts going off, one after I left the parking lot. I immediately returned to the dealership and Sam in the service dept went above and beyond making sure my car was good to go. He asked the service dept to look at it again and after two more rounds, the alerts went away. I also had my car serviced and they replaced the battery. He kept me informed during the process. I originally purchased my car there 10 years ago and will always take it back to Mazda South for service.

  Cale Gardenhire
2 weeks ago
Roger Beasley South was a great dealership to work with. Very straightforward and consistent from start to finish with what they could offer and how they could help.Specifically want to call out Virgil White who helped me from start to finish. He and I did most of the deal via texting and he was speedy in replies and always provided the info I requested. I didn t feel less cared for or prioritized than any other customer he was working with. I appreciated that he was courteous in his approach not spamming me but keeping in touch with me for when the right deal for my family was available. I felt he was a man of integrity and trusted him through the process. I would highly recommend a car buyer to work with Virgil at Roger Beasley South.

  Alex Aviles
4 months ago
Noah's exceptional assistance, combined with the overall professionalism of the sales team and the outstanding service department, make this dealership stand out. If you're in the market for a new Mazda or used vehicle and want an exceptional buying experience, I highly recommend visiting Mazda South you won't be disappointed. I can t wait to take trips in my new CX-5!

  Hannah Bailey
5 days ago
I just bought a used car last week from this location and the whole process was very smooth! William was our salesman and he was able to answer all my questions, very professional, and easy to talk to. Would definitely feel comfortable going back and buying a car from this dealership again.

  Micah Senter
4 weeks ago
William Hererra is amazing! He was so so nice and friendly, and gave the stressful process of buying a car a bit of ease. Seriously the least amount of pressure I've ever felt from a salesperson. I was test driving a few cars at different places that day, and left with a good feeling. When I went back to buy my car, Will had held the keys for me, already gotten paperwork ready, AND had sent the car to detailing. He was genuinely so excited for me and celebrated the purchase with me. I love my new (to me) car, and I love that he made me feel so good about buying it.He was so kind to my Grandma who was with me, and he ran to get her some candy when her blood sugar got low. Just had to mention that cause it was so sweet (pun intended).

  Alex Grivna
a month ago
We had a great experience here purchasing a new Mazda. Rudy was helpful answering questions before and during our test drives, and he gave us several models to sample. We were never pressured. He took the time to understand our needs and recommend the best fit, even at a lower price. Would strongly recommend Rudy and the dealership.

  Kaylee Harbour
4 months ago
Brett Hills, William, and Franklin were so helpful in assisting me through the process of getting me my first Mazda! They are troupers for staying late after their shift to make sure everything was taken care of for me. I love my car so much. I highly recommend this location.

  Blake Kerns
a month ago
I had an incredible experience at Roger Beasley Mazda South thanks to Forrest! From the moment I walked in, he greeted me with a warm smile and made me feel comfortable. His knowledge about the different car models and features was impressive, and he patiently answered all my questions.What really stood out to me was Forrest's dedication to finding the perfect car for my wife and I. He took the time to understand our needs and preferences, and he went above and beyond to ensure we found the right fit. He even provided valuable insights and recommendations that helped us make an informed decision.Throughout the entire process, Forrest was not only professional but also genuinely friendly. He made the car-buying experience enjoyable and stress-free. I truly felt like he had our best interests at heart.I highly recommend working with Forrest at RBM South. His expertise, exceptional customer service, and genuine care for his customers make him stand out from the rest. Thank you, Forrest, for making our car-buying experience a memorable one!

  Amy Aguilar
2 weeks ago
Rudy was by far the best salesman I've encountered at Mazda. This was my first visit to the south location, and I was thoroughly impressed. I will definitely be recommending friends and family to seek him out for their future car.

  Victoria Galvan (ShadowQueen639)
3 weeks ago
Do NOT buy a used car from here. I bought a used van from them, which they kept for a week after purchase, leaving me in a rental I was paying for, to do a mechanical check to ensure that I wouldn t have any problems and that everything was working. That s what they told me. As soon as I got it home it started leaking oil. I took the car in to be serviced after a month of it slowly dripping oil. They told me I d have to reschedule since they d need a few days to diagnose and fix the problem, and that it s cost $250. After talking to several people I got it scheduled without a fee, since it was their fault selling it to me like that. Got a call back a few days later that the oil valve gasket is worn and needs to be replaced to stop the leak, at just over $1700. The highest cost I can find for the parts if I buy myself is $57. That s a con if ever I ve seen one.We re making sure there are no mechanical issues with the car.2 weeks later: There s a major mechanical issue with the car. And you need to pay us 30 times what the part costs to fix it.

  Paula Davis
a month ago
For the last 2 weeks I have been searching for a car, my daughter and I had been from the motor mile to Georgetown and could not find anything, Yesterday we went to Robert Beasly Mazda South. We encountered the most wonderful people who helped me with a car I could do within my budget. Our sales person was Julie, She made us fill welcome and took such good care of us. She was not pushy but oh so helpful. She explained everything to us and answered all of our questions. Every one we met was so nice and I believe they all really cared. Franklin who is the Finance Manager was so helpful in closing our deal, again polite and answered all of our questions. If you are looking for a New car or a used car this is the place to go. They will bend over backwards to help you find the right one. Thank you David for helping us find the right car. I will always be grateful.

  Sabrina Cowles
2 months ago
Thanks to Jake, I went home with the most BEAUTIFUL Miata. Jake assisted me by showing me every possibility they had on the lot until I found the car that was within my budget and in the best condition. He also let me know there was an awesome warranty that comes with all certified Mazda pre-owns! Whata deal. I m over the moon!

  Addie B
a month ago
I can't recommend enough the folks at Roger Beasley Mazda South! It had been almost 34 years since I had bought a car from a dealership, and I was not looking forward to it! I went in during the Christmas/New Year holiday, which is their busiest, most stressful time of year. Yet they provided great service throughout, even when I decided to exchange the original car I bought. Brett, Rafael, Eddie, and Sophia were all very helpful, and especially patient with me. I will definitely shop there next time I need a car, and will refer family and friends!

  Taylor Kline
4 months ago
Really enjoyed the test drives Saturday with Alfredo. He was super patient and let us do all the looking and driving to determine whether we were more interested in the Mazda3, CX-30, or larger.He made his pitch at the end, of course, but wasn't pushy at all. And I sure appreciate that Mazda dealerships sell at MSRP, so what you see on the sticker and the features of the car are exactly what you'd get.Would definitely recommend checking out Mazda's with Alfredo if you're in the market.

  Bobby -ZX
2 months ago
Jake Hudson, Rafael Moreira, and Dayron Monert were extremely helpful during my purchase, as were the entirety of the staff at Roger Beasley Mazda South. Great experience overall, would highly recommend Jake, Rafael, Dayron and the team!

  Jason Gonzalez
6 months ago
I gotta hand it to Brett and his team over at Mazda South. They really figured out that buying a car can and should be a great experience.I reached out when looking to upgrade our family car to a 3rd row SUV, and Marcus walked me through all my options with zero sales pressure. He even encouraged me to compare the CX90 to other vehicles in the segment.I asked for numbers when I was ready. They were transparent the whole way and made an offer that was fair both on the vehicle and my trade.Vlad was also exceptional in finance and only matched me with the options that I needed.Probably the best car purchase experience of my life.

  AJ Parham
a month ago
Literally every department, every time, displays exceptionally bad customer service. Ex. - Made an appointment two weeks out for a repair. They asked if I d like to wait in lobby for a repair, then they didn t even looking at my car for five days, then they didn t start repairs for three more days after that. It s good I didn t have to sleep in the lobby.Then, I sold my car to them. Now, it will be AT LEAST 21 days before they cut a check. They won t call back. I ve been in hold music hell for 20+ minutes just now.Short version .try anything else first.

  Melissa Sims
a month ago
Brought a cash car from them. Moe was knowledgeable and made sure we had all the info needed to make an informed purchase. He went over the car fax for each vehicle we listed, and made sure the car was ready to go. We only spent 1hr 30min there. That's nothing compared to other dealerships, that seem to have you there all day.I do recommend, ask for Moe

  Melody Fischer
a week ago
My experience at Mazda South was great! All the employees I had interactions with were very friendly and personable. The whole process went smooth. I highly recommend this dealership!

  Colin Schuetze
2 months ago
I was very impressed with the purchase experience of my CX-5. My salesman, William, did a fantastic job of finding the car that suited my needs. The purchase was truly about what I was looking for and my level of satisfaction. It can safely be said that William is now considered a friend. Also, Franklin was very helpful in finance making sure I understood the purchase and was eager to answer any questions. Thank you to everyone else involved in making my car purchase as smooth as it was.