Lamb's Tire & Automotive
4.5 (736)
5001 US-290 W, Austin, TX 78735
(512) 891-9988
lambstire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Boush
a month ago
Great experience with Andy at this location. He was friendly, knowledgeable, helpful, and got the work done quickly. Highly recommend. Lambs = Good people that do great work.
Leslie White
2 months ago
I love this business!! Had a nail in my tire and slow leak. I made an appointment and got the nail fixed right away! A permanent plug/patch combo that did the trick. AND, THEY DIDN'T CHARGE ME A PENNY! What kind of customer service is this?? It's great! I will get my new tires there for sure.
Brett Benedict
a month ago
Top notch staff who genuinely care about their customers. Had an issue with my tire and the staff treated me like I was someone spending a lot of money. Ryan in particular was great. Engaging and conscientious. Can t say enough good things about him and my experience. I ll be coming back to this location for all my auto needs.
terri lyn Stevens
5 months ago
Very efficient and friendly atmosphere. I didn't have to wait very long. They got me in and started on my car doing inspection and oil change. They left no oil or greasy hand prints on my car. I will definitely go back and use their services again. This is the 290 location by Walmart .Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
wayne arnold
2 weeks ago
Customer friendly and they were very fair in our transaction. The manager Andy is very pleasant and knowledgeable and helpful
Sonya
4 months ago
I dropped in on a Saturday for an oil change and inspection and was greeted with friendly customer service. They had my car finished before my expected time and it was a quick and easy pickup. Will be returning for all my auto needs.
Erin Goldsen
6 months ago
I ve always had great service at this location. I purchased all new tires about a year and a half ago. Had a puncture in my rear passenger tire. They replaced it for 60 dollars with my warranty and I had them perform a state inspection while I was there. Everyone was very friendly and efficient. Additionally, the restroom is very clean. Always a plus!!!
Bharat
3 months ago
Took my Maserati for a Texas State Inspection and it was done professionally and quickly with pleasant interaction. On a previous occasion my son had used them for his car and he was also pleased with the service.
Ko Choi
4 months ago
They are friendly but they've now lied two different times about rotating my tires when they didn't. In the past, they tried to sell me some maintenance fixes but I declined. When I went back for the next oil change they never brought it up. I've always thought that was fishy since you would think they'd keep bringing them up if I haven't fixed the issues. Anyway, I can't really trust what they tell me
Brandon Law
5 months ago
Took my truck in for new spark plugs. Preemptive maintenance after 200k miles. Truck came back running rough and with a check engine light on. I took it back in and asked them to check out the light as it was not on prior to the service.Lambs said they had no one available and scheduled me for the following week. Upon returning, they told me there was an issue with the coolant temperature sensor. (Which I was aware of because I d already pulled the code). They told me it would need to be replaced. They tried to quote me 300+ dollars for to replace. I looked under the hood myself and saw the electrical connector had been unplugged. Mistakes happen, but I specifically went back and asked them to resolve the code they caused and they maintained it would need to be replaced.Whether they didn t take the time to look or specifically were trying to rip me off I guess we will never know.
Alexis Velazquez
2 months ago
Absolutely amazing mechanics. They are the only automotive repair shop that you should go to. Honest, authentic, and kind people work here. They offer superior service and workmanship. They are experts in the automotive field.
maria proctor
4 months ago
More than pleased with the repairs done. Andy and the crew really did a great job , and the price was sensational , thanks , if possible double the star s ( John ) this is a update a day later, early morning start and I hear a grinding noise from my engine bay , hood up right away to check it out , to my surprise pulley a little bit jumpy, closer s and low and behold old serpentine belt still in place, paid for new one, but no where to be seen, Brad did the right thing and refunded my money ! ( Point ) not everyone is stupid there still people who know how to repair cars but don t have a place or time to do it themselves, just a quick reminder someone is always looking, keep the stars and thank BRAD.
Tanya Ellis
2 months ago
Fast service on a last minute tire emergency. They got my tire fixed quickly and with a smile on their face! Excellent service
Emma Lee
5 months ago
Super nice and did good with the oil change didn t have the filter but still went and got it and got it done in a timely manner. However there was a lady who was aggressive with costumers and threaten to stab someone s dog. Not sure if she was just a girlfriend or an employee.
sina pourjabar
4 months ago
Dishonest service:Took my car to this location to find the issue with the vibration when pressing the brake pedal. After inspection Larry said that I need to change the front and rear brake rotors ($1150) as well as front and sway bar for suspension (750$) for a total of $1900! I asked for the labor cost if I provide the brake rotors myself (OEM) and they said they won't accept that, and they will use some aftermarket brand.Decided to pick up my car and take it to Toyota dealership. I told them about the brake issue. After inspection they said that there is nothing wrong with my rear brake rotors or brake pads and the pads still have 80% left to be used. They only replaced front brake pads (OEM), resurfaced the front rotors a bit to have more contact with the pads and balanced the tires. Brake vibration was resolved, and I only paid $500 and as you know dealerships are considered expensive.Lamb's auto wasted my time and money ($50 for Uber) and was about to overcharge me for something that could be easily fixed in the first place.
Linn Roath
4 months ago
I waited 4 days for them to get a part delivered from a Georgetown Dodge dealer. I lost work and revenue. Why didn't they put a staff member in the Lamb's courtesy car an go pick it up? Its what I would have done if I was the manager there. Why didn't they tell me I could have gotten the part. The money id have spent on Uber is far under the revenue I lost. I've spent well over $3,000.00 this year alone on tires and repairs. I'm not sure I'll be returning to the Lamb's on the RT 290 Service road next to Wal-Mart. Take heed people!
Tevien Toliver
7 months ago
I recently had an issue with a component on my vehicle, and I must say that Brent s service was outstanding. He demonstrated a high level of professionalism and skill in handling the situation. His attention to detail and commitment to ensuring my vehicle was in top condition left a lasting impression. I left the shop feeling extremely satisfied with the service provided, and I would highly recommend Brent and Lamb s Tire & Automotive for any automotive needs you may have. Their dedication to customer satisfaction is evident, and I left with my vehicle running smoothly.
Dev The Detailer
6 months ago
Brett,Brad, andAngela took amazing care of me when I pulled in with an almost flat tire on my mustang. Although they didn't have my size tires in stock Angela put my spare on for me so I could drive to the shop that originally put tires on my vehicle. Excellent customer service!
anthony
5 months ago
I came in today to pick up a new tire and was helped by friendly staff. They gave me a bunch of options instead trying to sell me their best tire. Will gladly do business again!
Kristi Vorce
5 months ago
First time customer. Staff was friendly, quick, efficient! They actually offered to do a repair rather than a more costly replacement. Who does that anymore?!I m very pleased, and will definitely be back. Thank you!Service: TiresService: Tires
James Welch
4 months ago
Had an inspection on a 2019 Chevy , only took around twenty minutes on a Saturday morning around eight am. Was very good and fast.
Bacille Bal Lana
8 months ago
No appointment, no problem! The issue is about quoted me $85 for an Oil change and I ask if there were any coupons available and offered nothing. But, overall experience Andy & his crew were friendly and accommodating.Service: Oil changeService: Oil change
Jackson Cole
6 months ago
Friendly staff, but I do NOT recommend for a standard oil change. Took almost 2.5 hours for something that takes 15 minutes at Jiffy Lube.
Christina Moller
6 months ago
Very friendly guys working there and they take good care of your car. I had an AC problem, and now it works beautifully and I swear they doctored my car a little because it runs better. Totally recommend them!Service: A/C installation & repairService: A/C installation & repair
Gloria Glazier
5 months ago
Great service . Stopped in early. They took me in immediately and found a few needed areas of care that needed addressed and we to work . Left feeling safer and trust the service rendered. Will come back !!!!Services: Tires, General repairs & maintenance, Transmission repair, Vehicle safety inspection, Auto maintenance, Auto brake replacementServices: Tires, General repairs & maintenance, Transmission repair, Vehicle safety inspection, Auto maintenance, Auto brake replacement
Paul Bullock
7 months ago
While I appreciate they were able to process my state inspection within an 90 minutes of arrival, I am disappointed by their unwillingness to pass my vehicle because of the windshield wiper blades. They behaved as though they were holding my vehicle hostage until I approved them replacing my blades. Background, I needed to use the windshield wipers before setting out that morning and they functioned perfectly. So to be told my car won't pass because of this, seems like an effort to "pad" their bill. I don't make a scene, I ask them about it and they simply state "Yeah they won't pass in their condition". So that is an extra 40 dollars added to what should have been a 20 dollar invoice. Yes I could ask them for the old blades, but if they're already this disingenuous about them needing to be replaced, what's to stop them from "damaging" the blades to prove their argument. At this point, I'll think twice before visiting them againService: Vehicle Inspection
C P
3 months ago
Drove in on a 15,000-mile-old General Altimax with a screw in it (not in the sidewall). They said it was not repairable, and they could install a new tire for $320. Instead, I drove back to the store that installed the original set for $160 ea. They laughed when I told them what Lamb's said, and they repaired it for $20.
Patrick Swan
7 months ago
These folks took care of us in truly an hour of need. We were in the Lakeway area for a funeral on Saturday. We reside in north Texas. My son was run off the road to avoid an accident, which caused a blowout of a front tire. The management and employees made room in the schedule, at closing time, to install a new tire. This permitted my son to make the 4 hour drive home. Great service!
Leah Molenda
5 months ago
Customer service was amazing! They were quick and gave us a recommendation on how to get title and registration process done sooner
Nick Gold
a year ago
Had a coolant leak on my way to work. Called these guys up and they took my truck in quick, no hesitation. They were able to find the leak and seal it, and topped me off after all was done.Awesome customer service. Andy was super nice. & efficient. The other lady in the front didn t catch her name but she was also great. 10/10 experience heard to find these days at shops. Will be coming back and reccomending to everyone!