Jiffy Lube
4.5 (149)
13046 Four Star Blvd Ste 300, Austin, TX 78737
(512) 387-7642
jiffylube.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Scott Wilson
a week ago
First customer of the day. Lobby was dirty, trash can overflowing with old bags of fast food, half full bottles of water and coffee cups on the waiting room tables. In order to put in a cabin filter in the cab of my truck, they took everything out of my glove compartment and left it all dumped on the passenger side floor. They fully reclined the passenger seat and left it that way when I got in my truck to leave. Customer service is a joke.
Alan Gabriel
3 weeks ago
Top-notch service. Clearly explained items recommended for maintenance. They weren t pushy, rather friendly and shared an order of priority on the recommended preventative items. Thanks to James, Dalon, Jeremy and Luke. Appreciate the tips. FYI, cleanest mechanic station I ve seen!
LISA
3 days ago
Nothing Jiffy about this Jiffy Lube. Took quite a while, and there was only one person ahead of me had to move packages. They were right behind the vehicle that were blocking the way. It was just on organized.
Doug Peeler
a month ago
Friendly and very knowledgeable staff. Explained the procedure in detail and made other observations they saw in my vehicle. But, they didn't try and push unnecessary services. And they were extremely fast with their service.
Louis Delgado
a month ago
Greatly appreciate the excellent service I received this morning. Service group were busy, but were quick in changing my oil with a very friendly attitude .Thank you
gary campbell
a month ago
I like the guys but all the suggested sales are over the top. I get they want to make money, but even after being told I dont want anything other than an oil change and air in my tires, they had to make one more suggested sale for services that may or may not be needed. I hate to think of how many uninformed women come in there and spend tons on services they may not need.
Anna Sprys
2 months ago
Jeremy was more than helpful getting my car inspected! He was quick and went above and beyond to make sure things went smoothly for me!
Emma Conatser
a week ago
This Jiffy Lube was so helpful and worked with me to service my car at as discounted a rate as they could! Shoutout to James for being so patient!
Phil Coleman
a month ago
The techs were thorough and upfront without being salesy . They were helpful with what we actually needed in our car and helped us a great deal in deciding what was necessary.
Jack McLain
4 months ago
$110 for an oil change (5 quarts of oil) is absolutely insane. Oil and filter costs less $30. Sent my daughter there because usually jiffy lube is quick, easy, and affordable. I could ve used a Groupon in Austin at tons of places for half that price. Just another business out here taking advantage of people by price gouging. Horrible!!!
Victoria Bartholomew Greenway
3 weeks ago
I had a wonderful experience at this location! James and Jeremy were very helpful and knowledgeable! I would definitely recommend everyone coming here!!
Dalton Powell
3 weeks ago
These guys were closing up and took me in with minutes to spare. Awesome dudes! Will be back tomorrow for my tire rotating!
Steven Staines
5 months ago
They were fast. But by the time I got home, there was smoke pouring from under the hood. The dip stick was left sticking out about 6 inches and oil had dropped onto the exhaust.Service: Oil changeService: Oil change
M Crowe
3 months ago
The young men that waited on me were very nice and courteous. The facility was also very nice. I appreciate a good waiting room.
John John
2 weeks ago
James was very helpful and welcoming. I felt valued as a customer!! Highly recommend this place!
Brianne Yancy
4 months ago
Stopped in while traveling through the area due to a flat tire. They got us right in and the service guys did a great job of repairing it quickly.
Kevin Massar
5 months ago
Guys seemed to be friendly. However, did not check tire pressure, or ask what type of oil was desired. Got a shock when I checked out. Will not be going back as they are almost 40 higher on a standard synethic oil change.Service: Oil changeService: Oil change
S Arrington
6 months ago
New store. Staff was friendly and attentive to my concerns. Oil change took all of 10 minutes. Knocked off a star for the $50 cabin filter I later found online for $10.
Rachel Hill
4 months ago
Showed up at 8:30 (they open at 8am) and there is no body here at all. How can you confirm your hours on google then not be on time for opening the location.
James Bainbridge
3 weeks ago
The staff was very attentive and service oriented - would highly recommend them!
Gary Graff
7 months ago
The service was quick and easy. The only issue was this location said they wouldn t honor the $20 off coupon that Jiffy Lube keeps sending because of that type of Jiffy Lube business they were, as they pointed to some framed certificate that means nothing to me. I don t care what type of Jiffy Lube they are, they should be honoring what is emailed to their customers.Service: Oil change
Michelle Potler
4 months ago
We arrived at 3:15pm on a Sunday with a flat tire and they got us fixed in under 30 minutes for under $30. Thank you for saving our road trip!
John Stone
a month ago
Super fast and courteous. Clean shop too. Great experience.
Jess T
7 months ago
Caught them stealing! They charged me $40 to rotate tires. I got home and saw my discreet chalk markings on the same tires as before they were "rotated." And no, I didn't take it back. I don't feel like I owe them the chance to make it right. And no, I'll never go back.
jake buckingham
8 months ago
I had an issue that I think was related to a previous oil change. The team had it fixed and had me back on the road in less than 10 minutes without charging me again. I appreciate them standing behind their products and services.
Michele Chandler
10 months ago
Fastest oil change I've ever gotten. No wait during the work day. Waiting area very clean abd comfortable. Staff efficient and no pressure for add ons like tire rotation or new air filter. Will use this location again.Service: Oil changeService: Oil change
Sam G
9 months ago
My experiences with Jiffy Lubes have been very hit and miss. I came here for an inspection and oil change because it had good reviews. Staff was very professional, service was fast, a great overall experience.
Tariq Khan
7 months ago
Great new location for the Belterra / Dripping Springs Area. The approach is a little tricky with access on the back of the store via Four side Blvd. They have a shorter service queue and an efficient staff.
Paul Greiner
2 weeks ago
I had a great customer service experience on 03/26/2024.
Maxwell House
3 weeks ago
Quick and easy state inspection! The guys are friendly and knowledgeable!