Jiffy Lube

4.4 (338)

  3704 Spicewood Springs Rd, Austin, TX 78759
  (512) 345-1274
  jiffylube.com
  Claimed

Oil change service Car battery store Car inspection station Car repair and maintenance service Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mikki Prescott
2 months ago
We've been having all our oil changes and inspections done here for a few years, and I can't say enough good things about the customer service! They're always friendly and efficient, no matter how busy they are, and they never try to up-sell on things you don't need. I'll continue to recommend them to all my friends in the area!

  Tony Vargas
5 months ago
Great service! Came here for a synthetic oil change and Jiffy Lube had the best pricing. Also had my inspection done all in one setting. Reliable and great customer service. Will be getting work done at Jiffy Lube again.

  Bruce Kravitz
2 months ago
Ron, the manager at the Spicewood Springs Road location in NW Austin, is a great guy. He is fast, friendly, and very professional. I will ONLY get my oil changed, any ONLY at this specific Jiffy Lube location, when Ron (aged 73 years old) is ON DUTY! I trust him 100%!!!!Had the oil and filter changed today (30 January 2024) by John and John. They were fast, friendly, professional, and TRUSTWORTHY! Based on my past experiences, this is the ONLY Jiffy Lube location that I trust to change the oil on all our cars!

  John H
3 weeks ago
Fastest oil change I've ever gotten at this location, but it would have been nice if they had checked me in at all and asked what kind of oil I wanted first.

  Martha Coerver
6 months ago
I have been to a different Jiffy Lube earlier in the morning and had waited over an hour for an oil change while the person was working on my car. Seriously lack of communication and general idea they didn t know or have support to do their job. Area manager was there. Did not speak to me. I left and went to the second location and received excellent service.Service: Oil change

  T Cameron
8 months ago
My husband was the first one in our family to visit this location conveniently located near our house. He was immensely impressed with the professionalism, service, and honesty of the employees. He recommended them to me when my usual service location was short-staffed and running a week behind. I arrived in the morning and needed an oil change. The service was outstanding! Prompt, professional, and courteous employees. The waiting room was clean. No push for extra services I don't need nor requested, but a thorough check. My oil was changed and coolant was added because it was low. Very happy with the service and will come back.

  Thomas M.
6 months ago
I went today to this Jiffy Lube for a oil and filter change, got the honor to be attended by a car specialist called John, very loyal, clear, receptive and friendly. Fast and awesome job by these guys right here, thank you John! 10/10.

  Tory Hale
5 months ago
I can take the skid plate off of my 4Runner in 5 minutes but as I pull up to this location the GM says he doesn t do 4Runners with the skid plate anymore cuz last time it took him a day to get it back on. Sounds like you and your team need to learn how to work on cars, which I m sure is a lot to ask for a car shop. Super unprofessional.

  M Freeman
9 months ago
We had a wonderful Experience at this Jiffy Lube . We took my moms car to be serviced and they treated us great. The staff was efficient and made sure we understood each package they were offering along with our oil change. Felt no pressure from the team but just good information to keep in account for my moms next services to be done. Very clean bathrooms and very attentive!Service: Oil change

  El Bee
a month ago
The best crew! They went above and beyond to help out. Most importantly they have the upmost respect for service members.

  Jeff Kelso
2 weeks ago
A little busy for a Monday morning, but the guys worked quickly and were friendly.

  Matt Roe
a year ago
Very courteous, professional, and welcoming staff. Got an oil change and state inspection quickly and efficiently. It seems most oil change stores hate doing inspections and will be somewhat rude during the procedure, but these guys have been kind, quick, and professional about everything for all of my past 3 visits. Thanks, guys. Keep up the good work!Services: Air & cabin filter replacement, Oil change

  Phil Archer
a week ago
Always professional and courteous with a keen eye for detail. Highly recommended.

  Lorraine Chammah
6 months ago
I found John N and Ronald at location 2926 very helpful. I ranked the servicewait time a bit low as there was one customer ahead of me who needed a lot of help with her car and there were only John and Ronald on duty.

  W F
3 months ago
Johnathan, Ron and his team were quick, efficient and pleasant. Thank you for making the experience delightful.

  Stacy Schweigler
6 months ago
I went for a safety check. I felt safe there and it seemed like the young man doing the oil change knew what he was doing. I might go back for a battery. I was quoted $218 before which seems awfully expensive.

  Eli Resendiz
2 months ago
My mother and sibling went to go get an inspection on 1/27/24 and the inspection tech was incredibly hard to hear and made them extremely uncomfortable, something seemed off to them and they will not be returning

  Arin
8 months ago
John was so polite, thorough, and informative during my trip to Jiffy Lube. I came for an oil change and an inspection, he helped get it done real quick for me. I appreciate his kind gestures as well, like opening the car door for me. Thanks John!

  Tamara V
a year ago
There were three cars ahead of me when I came on a Wednesday afternoon at 3:30 pm. The Technician John advised me to either come back in an hour or more, or to sit in the customer waiting room for the work to eventually be done. I did not mind waiting and the work was performed in about one hour as John had given. The selection of services is very professionally explained. The work is also done accurately with Pennzoil, a good quality oil, and durable air filters.Services: Air & cabin filter replacement, Auto engine diagnostic, Oil change

  Jayd Aleman
3 months ago
Been to this location multiple times, the sweetest men work here. Always kind, honest, and fast! Thank you

  Aaron Wise
10 months ago
I get my routine maintenance done at this location. The guys here are great. They are honest, they will not upsell you just because; if you legitimately need something they let you know. Pricing is fair, and you should always check the corporate website for a coupon before you go.

  Daniel Goldman
11 months ago
Best jiffy lube from my experience in the Austin area - quick and fair service.Great workers and friendly !Recommended even if not close to the house. I make the drive from South Austin and it s always worth it.

  Samantha Vasquez
2 months ago
Very polite and kind especially patient with me. I'm ignorant to the components of a vehicle.

  Brian Pablo
4 months ago
Great experience! Very thorough with explaining everything and quick service. Thank you to John for the help.

  Joel Hammer
a year ago
I've gone to Jiffy Lube for years for car inspections and for assistance on the health of my tires. I have to say the service has always been cordial and efficient. Jon especially has been helpful and is very knowledgeable. Because of Jon and others at Jiffy Lube I'd recommend people to go there for car service. Thank you, Jon!Service: TiresService: Tires

  Amanda Leija
a year ago
Fast and quick. Went to get an oil change and it took less than 30 minutes. Very polite people. They even refilled my windshield and antifreeze fluid for me, which was a pleasant surprise.

  Justen Andrews
3 months ago
Always as speedy as you can expect! Ron and his team run a tight ship!

  Thomas Cameron
a year ago
I have a new truck, and I stopped in to get an oil change. I told them that I had read all sorts of crazy stuff on the internet that I should get an oil change at 1,000 miles, or 2,000 miles, or whatever. The guy was very patient and explained that my oil didn't look dirty at all, and it didn't make sense to change it, even though he was in the break-in period. Basically, they talked me out of spending money with them. Really honest.

  Erica Blancas-Santos
a year ago
Professional, efficient, great service. Ron & Ricky are an amazing team. Quick, friendly, knowledgeable. I have 2023 Kia Sportage and Ron is making sure he orders filter to have next time, since vehicle is so new they weren't available. He is amazing! I got tfilter at dealership and wam got it done!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Jim Gain
a year ago
Got my oil changed and inspection done. Both were super quick. Both times the staff told me exactly what was going on and made their suggestions. Never pressuring me to get unnecessary work done.My family will continue to use this location as long as we re anywhere near this area.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM
Sunday Closed

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