German Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christina Forbes
a month ago
I could write 5 star reviews all day about German Auto here in Austin, TX. They are always courteous, take great care of my car, they are reasonably priced and they never suggest more work than what is needed to be done. I will never stop bringing my car here, for as long as I drive it. Chris is a fabulous rep over there, and know my car is always in good hands with him.

  Kayla Sanders
3 months ago
HIGHLY RECOMMEND! They are really honest about the repairs that need to be made and not as expensive as some other places. I took my BMW M4 here when I had an engine problem and some other maintenance and they fixed it right up! Chris was extremely helpful and called me in the mornings with updates on my car which I really appreciated. I am very happy to have found this place and will only be coming here from now on!

  Gary Anderson
2 months ago
The service level that we receive on both our cars is always excellent and keeps our cars running well.From setting appoints to timely updates if needed to the pickup of the car all the excellent explanations help us to understand the excellent consistent level of service provided.I strongly recommend Chris and The German Auto Team!

  Jeff B
2 months ago
Always an awesome experience with German Auto Center. The owner is awesome, and the team that makes it happen always aims to overdeliver. Big shout out to Chris in particular. I ve been working with him for a few years now and hes helped me install numerous mods on my bmw M2 and my 997 911. I would recommend any enthusiast work with him on for their next mod install or maintenance item.

  Mickey Jacobs
2 months ago
I had an outstanding experience with the professionals at this center! Very honest, helped me get an expensive repair done on my Audi by alerting me to an extended warranty that covered it! I trust these folks, and my experience with Chris and Brant was excellent. Highly recommend this place!

  David P
2 months ago
Andrew and his team are top notch. The workmanship, customer service, and communication were all outstanding. Not to mention, they were 100% honest. Highly recommend for any German vehicle owner in the area.

  Veronica Alvarez Ferreira
4 months ago
German Auto is great, I have gone here for years and always had great service, especially from Chris! He will always be honest about what is urgent to fix and when something can wait, he doesn t try to take advantage like some mechanics at other shops and dealerships do. Highly recommend them, they are kind and easy to work with!

  John Rivas
4 months ago
These guys have provided awesome services to my Porsches and Audis and they are a heckuva lot cheaper than the dealer. Highly recommended!

  Mary Jane Earnest
a week ago
The staff are all like family to me, taking amazing care of my 500sl Mercedes for years, which I so very much appreciate. And now have aided me in acquiring an incredible new car at a very special price, due to their loyalty to me as a customer. I cannot express enough my gratefulness and fondness for this company, and. Chris! I consider myself most fortunate to know them. Mary Jane Earnest

  michael nabhan
6 months ago
Highly satisfied! Brandt and team at German Auto Center took care of me and really showed outstanding customer service. They worked on my Audi Q5 and unfortunately a defective clamp caused an issue after I picked up my car. I called Brandt the next morning and he immediately made it clear he was going to take care of it. Mistakes sometimes happen, but it s how you deal with it that counts. Brandt s customer first attitude gained him a long time customer. By the way, everyone I interacted with was extremely helpful. Thanks German Auto Center!

  Brianna McKernon
6 months ago
Wow, what a great experience all around! I ended up at Discount Tire next door at 5pm on a Friday just to find out that I had more than just a tire that needed repair. Ecstatic to see that a German auto shop was right next door, I walked in and let them know what was going on. Despite closing in 20 minutes, Chris immediately made time to take a look at my car and went above and beyond to get me back on the road asap. They fixed my car first thing Monday morning, and gave me more than a great deal. The customer service was better than I have ever experienced, and I am so grateful that I stumbled upon this gem of a shop. I highly recommend bringing your business to German Auto Center!Service: Steering & suspension repair

  Sam rumi
4 months ago
Chris at German Auto Center got me in for a quick repair easily and with flexibility. While I waited he was done in 10 minutes with something that s simple for him but impossible for me! He even waited until the very end of the business day, on the Friday before Christmas, to allow me to finish with work before the repair. Thanks, Chris!

  Christopher Long
a month ago
Very friendly staff. Completed what I anticipated to take a few days in one day. Went out of their way to give me coupons for specific services/parts along with a discount for ubering back to my apartment. Will be getting any future work done here rather than the bmw dealership

  Meera Sampat
6 months ago
Speak with Chris and you immediately know and understand you re in great hands. He s kind, caring, honest, knowledgeable, thorough The kind of person you want helping you with anything. He explains everything so you feel like you can make your own informed decision rather than feeling pressured into getting additional work done. He even went over what all was done before I received the car so I was aware of what to expect and things to look out for. Customer service is TOP NOTCH at German auto center. So happy I found this place! We ll be referring anyone we can!

  David Guyton
4 weeks ago
My go-to German car care center (literally). Their mechanics do great work, and Chris is the best service manager! Will not take my BMW anywhere else!

  Steve Naccarato
a month ago
Always happy with the service and experience I receive at German Auto Center. Chris, communicates well and exceeds my expectations when servicing my Porsche.Steve

  Catherine Hartman
5 months ago
I've been to German Auto Center twice, both times for my 2017 Porsche Macan. I found out about this place when looking for an specialized shop that would would be more cost effective than the dealership. I read the reviews and decided to try it. The first time I came in for my 40K milage service and the last time was this week for new brakes. Both times I worked with Chris - what an amazing person! He goes the extra mile, is kind, talks in detail about the situation and gives options. If you're looking for a shop that will take care of you - this is the place. Thanks, Chris, for always being so kind!

  Aria Majidi
2 years ago
I am from out of state, but as soon as I walked in, Karli greeted me warmly, she was kind and professional & answered all my questions sincerely.The oil service was quick and easy! Chris, the general manager, was courteous and professional when I came to pickup my car and they gave me a reasonable, fair price on the oil change and safety inspection! I walked into the store feeling confident about the service these folks offered and felt even better walking out with a fresh oil change and service on my vehicle! You will never feel pressured and when you walk into their shop, you have a feeling of friendliness and welcoming vibe. Next time I'm in town, I'll definitely be back.Service: Oil change

  Robin Attridge
6 months ago
I can t say enough about this business but especially about my personal service advisor of over 3 years. He goes above and beyond to make sure I am taken care of. I trust him completely with all of the services that need to be done every time I bring my car in. He follows up to make sure I am completely satisfied. They will forever have my business as long as he is employed there! THANK YOU CHRIS!

  e. rahman
3 weeks ago
Thank you for being so courteous and working hard until the last minute to return my car by EOD. I appreciate German Auto Center for their friendly and excellent customer experience during my visits.

  Zach Edmonds
4 months ago
Took my BMW M240i in for a brake flush and oil change. Fair price and they didn't try to upsell me on unnecessary service. Will be coming back.

  D Mitchell
2 years ago
I have a 2012 C63 AMG that wasn't putting out the power that it should. I was advised by another local shop (their initials are L.A.W.) that my intake manifold had a crack. The cost: $3,400.00It ended up being the intake manifold gasket that was about a $200.00 issue. My car wasnt putting down the power that it should so I took the car the German Auto Center today and Chris took great care of me. The car checked out just fine. It was a very Minor deal.It's amazing to have HONEST, reliable, and quality people out here. Thank you guys SOO MUCH!!Service: General repairs & maintenance

  Ruohan Zhang
a month ago
Can t thank German Auto Center more!They were professional, efficient, very flexible and creative in helping me resolve my problem - no more BMW dealership.

  Leslie Rae
8 months ago
German Auto Center is the best. Chris always calls to tell me what needs to be done. They are experts at their craft, never recommend more than is needed and do the work quickly. It's the only place I trust to take care of my car and do so fairly.

  saad h
7 months ago
I am not the type that writes reviews because you should just expect good service for what you pay for. Great service is hard to find these day, especially with honest mechanics. There are not enough nice things I can say about German Auto Center, and specifically, Chris. I have a BMW 740i that needed some attention. The BMW dealership is literally out one-month to get a service appointment, but Chris and his team took it in relatively quickly. The local Austin BMW dealership literally had someone call me back to tell me that they can t look at my vehicle until 30-days out, but they had a new BMW 7-series on the lot, if I wanted to upgrade; seriously, not the time to upsale a new vehicle, while having a lack of service that is a month out.German Auto Center and Chris diagnosed the issue with being upfront and honest about the work. Previously, I ve had an MB S550 and it was a nightmare to get serviced outside of a dealership. I took the recommendation of my sister of German Auto Center, and it s the best shop I ve worked with. In addition, if you take a look at their parking lot, you have an array of vehicles that are entrusted by owners from Porsches, BMW, MB and others. The work performed was a fraction of what is at the dealership, quicker and with no upsales. Again, take a drive by their location, see the variety of cars that are entrusted to them to fix and you ll drop it off right away. Thanks to Chris for being so helpful, too.

  Marty Richardson
7 months ago
Just picked up my GL350 after new air shocks installed, transmission fluid and filter replaced and oil change. Car rides like its new again. These guys know their business. Special shout out ti Chris. He s fantastic to do business with.Services: Transmission, Steering & suspension repair, Auto A/C replacement, A/C installation & repair, Oil changeServices: Transmission, Steering & suspension repair, Auto A/C replacement, A/C installation & repair, Oil change

  Laura Bodnar
7 months ago
Had a great experience at German Auto Center and will never take my Audi anywhere . Brant was very helpful, professional and just saved me a ton of money by taking the time to validate an issue that another shop had previously misdiagnosed. Their honesty and integrity will keep me a customer for life!Services: A/C installation & repair, Air conditioning, Oil changeServices: A/C installation & repair, Air conditioning, Oil change

  Alejandro Lemuz
9 months ago
German Auto Center is an exceptional automotive service provider that I have been a client of for several years, and I can confidently say that I have no intention of changing anytime soon. From the moment I entered their well-maintained facility, I knew I was in good hands, and Chris, the go-to guy at German Auto Center, stood out with his remarkable expertise and dedication, ensuring that my car received the best care possible.

  Michael Graziano
4 years ago
The guys at German Auto center do a great job at a reasonable price. I have a 2006 S4 convertible which is complicated to work on. Simple jobs require extensive dismantling. Not a job for the faint of heart. But they've always fixed things perfectly. I'm a happy customer so far. Thanks guys.

  Jon Woodworth
3 years ago
Own a German made car? Stop wasting your time and money else where. Another shop said I needed a 4k brake job. German Auto Center showed me that not only did I not a brake job, but that my brakes were perfectly fine. I will never take "Jessica" anywhere else. Period! Thank you Chris and Lynn!