Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Linder
9 months ago
Tried coming here 3 times. Twice was told there were no more inspections even though it was only 2:45, and a third time I showed up Friday at noon but nobody was there. The bay was open but nobody was around.
Sianne Boreham
2 years ago
I booked an appointment for a state inspection at my dealership and they said it would be at least an hour. I walked up to this place and the woman who so warmly greeted me said it ll be done in under 10 minutes. She was swift, friendly, and obviously experienced.Protect this woman at all costs and screw the dealership.
Kevin Anderson
8 months ago
They lady performing the inspections was really hustling. Even though there were three ahead of me, I was out in less than 30 minutes.
Nikki O
3 years ago
Very efficient! I was in and out in about 10-15 mins. Being new to the state, they voluntarily gave me information about getting my car registration given recent changes with COVID 19. Would definitely recommend and go here again.
LaDonna Cline
a year ago
Fast, efficient and friendly service. Very impressed with the woman doing the inspections. This will be my go to, from now on.
Michael Le
a year ago
Very fast and professional service, highly recommended. All her waiting chairs were full but I still got out in about 45 minutes.
Timothy Damron
a year ago
The woman working this operation was fast, polite, and professional. I was in and out in under 10 minutes. This will be my go to place in the future for inspections.
Tres Davis
6 years ago
Terry was quick, efficient, and friendly. I'm not sure what more you can ask for when getting your vehicle inspected.
Dominic Schaeffer Lucia
7 years ago
Unbelievable how efficiently, thoroughly, and carefully they churn through inspections. I have a super tricky gas cap that I forgot to open before the inspection started, but the tech deftly opened it without damaging anything (something I even struggle to do). I was in and out in *less than ten minutes*. That included her taking the time to remove my old sticker, something other shops charge for, even though she had other customers waiting.
Jason Kennedy
7 years ago
There was a wait for other cars to finish, but it was a quick inspection. Guy was really efficient and I'll definitely be coming back! Make sure to remember they close at 3 on Saturday but if there's not too many other people there it'll go quick.
Michael Garrison
7 months ago
Always great service. And quick repairs if needed.
Mark Brennan (MarksAGoodLad)
2 years ago
I never go anywhere else. Fast friendly service every time.The lady that always seems to be working there seems to be a multi-tasking master. Never slows down. Very impressive.
PRESCILLE SPAULDING
3 years ago
Incredibly efficient. Several people in line but inspector was thorough and speedy. The waiting area outside allowed for socially distant seating. Will definitely go back next year.
Miss Kansas
3 years ago
Terry's #2 is totally worth the drive from South Austin. Even on a Saturday morning, there was only one car ahead of me. The technician (Richard) was speedy and even complimented my 14 year old car. Made me feel so good about the whole experience. It is especially important right now to support locally-owned businesses, and this one fits the bill. Pull into the parking lot, check in with the tech and be on your way in no time. All the stars to Terry's #2!
Mary Tran
3 years ago
I saw the reviews and thought I would check it out. Really couldn t believe it, because it was absolutely true. It was the fastest inspection I ve ever had. Pulled right up, and this took less then 10 minutes of my time. One of the best experiences I ve ever had in an auto shop.
Rebecca Swafford
8 years ago
Awesome service. I went right when they opened on a Saturday, and they got me in and out in about 15 minutes. They are courteous, professional, and they made my first inspection ever a really easy transaction. They charge 18.50 for inspection/emissions (as of 2016), which is standard.
Lindsay Barlow
2 years ago
Lady was massively rude when I drove up. And stuck her unmasked face right in my masked one. I know it s outside but probably would have been nicer not to. I left.
Hart R
2 years ago
This place does not work on first come first serve. I waited in line, two people showed up after me, and because I left my insurance in my car, the woman started the inspection on the vehicle that showed up last. All because she didn t want to wait one minute for me to grab my insurance. What a joke. I ll never spend money at this place.
Emily Shumway
2 years ago
Cool little place. Woman doing the inspection was awesome, quick and friendly. Just make sure to bring your insurance and go to the second garage door (there's not an office or door) cost $18.50
Samantha Nielsen
3 years ago
Pulled up for an inspection right at 9am towards the end of the month and I got right in. Nothing like waiting to the last minute! I didn't catch her name, but the state inspector was so friendly and efficient. I will be doing all my inspections here moving forward!
Brandon Castro
5 years ago
*Edit - went back 2 years later and there were signs posted. The service was even faster, this is the only spot I'll go for my state inspection.Very fast and easy inspection. It was a little confusing when I first pulled up as I didn't know who to talk to, but after I mistakenly went inside I was directed to the right mechanic. The inspection was over in under 15 minutes and I was second in line.
Rebecca Longino
a year ago
Super efficient and friendly. And ample parking unlike the shop I tried to go to before finding this one!
Christopher Johnson
3 years ago
Christy was very helpful. She assisted me in finding out why my check engine light was on and gave advice on how to fix it. Service was quick and easy and I was done in no time. I definitely recommend the shop.
Vegas
5 years ago
Maybe I just had bad timing but when I show up..the guys are not doing anything and people sitting around waiting because the only guy who does inspection isnt doing anything until he gets off the computer messing around and eating lunch...no thanks..I drove to Alans five minutes away and was in and out like nothing. Great guys over there..maybe a better experience would of helped but like they say.. You only get one chance to capture a customer and you didn't get me.
In Good Hands TX (IGH Austin)
4 years ago
Inspection was fine. However they billed my credit card $199.50 instead of $19.50 - gross error. Still trying to get a credit after 8 days of notifying them. They promised a refund in 24 hours! Have had to call every day to say money has not been refunded. Owner told ME to contact HIS credit card company to find out why. Didn't appreciate the huge lack of customer courtesy - my payment was to the inspection center and it is not my responsibility to deal with his credit card merchant! There are other choices for state inspections. Don't like leaving bad reviews, but this was a terrible experience, and it's still ongoing!
Rebbeca Smith
2 years ago
The lady who did my inspection was so great! She was really busy considering it was April 13th. But she was super fast and so nice!!
Arvin Ebrahimkhanlou
7 years ago
Fast and professional inspection. The inspection takes less than 10 min, and costs exactly $ 18.50. However, usually about 10 other costumer are ahead of you, which makes the wait time very long. Besides, there is no waiting room.
Eun Mi Lee
6 years ago
I came in for a state inspection today and they charged for a card transaction fee which was just a dollar ($19.50) but I never paid for card transaction fee in other shops and the lady who did the inspection was very rude and unfriendly. I would never come back.
Dean
7 years ago
Called for an inspection and they said no appointments. First come, first serve. I pull up and there was someone ahead of me. (military personnel) so I would have let them ahead of me even if they showed up after me.After they left, another vehicle pulled up and it was just some random guy with his newspaper and he sat down.Now, I had already spoken to the manager there and was told I was next up but the guy doing the inspections didn't acknowledge me one bit and took the guy that just showed up.So obviously made a call and went right down the street and got taken care of immediately. I just ask that you do the right thing next time and either allow for appointments or have it where it truly is first come, first serve.Consider that other peoples time is valuable.
Ryan Rawlings
4 years ago
New to the state, went for an inspection. The woman who inspected my car was quick, kind, and very helpful. She shared extra tips/information about getting my car registered in Texas that was greatly appreciated.