Alfredo Collision Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Warner
11 months ago
I am not a person that tends to leave reviews, but the service at Alfredo's was so outstanding & exceeded all expectations, this is the least I could do. After I was involved in a hit a run, I went around Austin gaining estimates. All of them were so overpriced that my hopes were dwindling. Alfredo's was highly recommended to me, so I went there. Alfredo took the time to listen and cared about my concerns. He gave me a quote that was half of the lowest estimate that I previously received. He said it would take 8 days to repair my car, They got it done in 6 days. I was amazed with how my car looked. It looked brand new without a detail overlooked. They also washed my car and cleaned the interior.Alfredo's is honest, caring, trustworthy, well priced, with fast and quality service. Alfredo's went above and beyond! I can't show enough gratitude and appreciation for everything they did for my car! I am and have been highly recommending Alfredo's to everyone I know and see with damage to their vehicle. If I could, I would give Alfredo's more than 5 stars! Phenomenal!Services: Painting, Body & Trim

  Colin Houlihan
5 months ago
Don t trust them with major work. I spent 9k here fixing my car after being rear ended in February, here are some of the problems that have now emerged 8 months after repairs:-rear left panel is completely unattached and balloons with air when driving at highway speeds.-rear parking sensors have fallen out-glass from the previously broken windshield is stuck inside the rear hatch, and you can hear it come down like a rainstick when opening the trunk.-there are random screws and staples holding parts together now.Every reputable mechanic that has seen this has told me what a hackjob it is. When I came back today requesting them to fix the work (the rear panel issue reached a breaking point), the receptionist was incredibly rude and short with me and informed me that Alfredo wasn t there and probably wouldn t return my calls. Then she quoted $500 to get started.I will NEVER be returning here, and you should stay away!!!EDIT: Don t believe what the shop says below. I was not in another accident after this repair and that has already been explained to them.

  Nicole
11 months ago
Exceeded my expectations! Alfredo s not only did a spectacular job but also finished the job two days early. They treat your car as if it is your own and left the car cleaner than it was when I dropped it off.I went to four shops and received quotes ranging from $3-4.5k that all included multiple replacement parts and 6-10 day lead times. Alfredo gave me two options: replace the part or repair it and encouraged me repairing the bumper. Alfredo s quote was by far the most fair. 10/10 recommendation.

  Miguel Barrientos
9 months ago
The worst place I could find to repair my vehicle after an accident. They did not match the paint and left parts still damaged, and one of my rims was about to come off my car because the staff left it loose. I spoke to the owner Alfredo and he was upset by the comment.

  Michael Wilson
9 months ago
They are very quick. I was not sure of what to expect from them. After the car was done it looked brand new. God I'm so happy I went to them and will be recommending them to anyone I know. I highly recommend them on here as well and they will not disappoint you. In two weeks they had my car ready.

  Dongyuan Zhan
4 years ago
My car got hit by a truck at a low speed in my office's garage building. I agreed to the driver's request of paying out of pocket instead of going through his auto insurance. I searched on the internet and found Alfredo because of its high customer ratings. After the driver stroke a deal with the manager, I sent my car in for repair. It turned out that choosing Alfredo was a bright decision. The manager and his team are super friendly, super professional and super efficient. My car 's appearance was fully restored in two days. Couldn't be happier.

  Joseph Murphy
3 months ago
High quality work, fast service, and a great price. I highly recommend Alfredo's Collision. I will be exclusively taking my vehicles to them from now on!

  Madison Stephens
6 months ago
Immediate availability and fixed my car in about a week! They did an amazing job!

  Dela Richter
a year ago
A tree fell on my car and did a lot of damage. Alfredo got me in right away and even met me early in the morning before they opened so I could drop off my car so I could make it to work on time. The work was suppose to take about a week, the insurance adjuster said, however it was ready by the end of the third day. My car looked amazing. Alfredo's went above and beyond! Highly recommend!!Services: Painting, Body & Trim

  David Arredondo
4 months ago
STAY AWAY FROM ALFREDOS COLLISION REPAIR!Alfredo has no professionalism or class when it comes to business.Alfredo said that he could get all the glass out of my trunk ( due to the recent hail storm) and charged me $350 I paid Alfredo the money and when I came to pick up my vehicle there was still a lot of glass in my trunk and Alfredo response was " it's impossible to get all the glass out" I explained to Alfredo that he should have told me up front that he can only get some of the glass out but Alfredo assured me that he could get all of it out which was a lie. Alfredo said " your only option is to leave the car here and we can try again" I explained to Alfredo that it doesn't make sense to leave my car if he just told me that it was "impossible to get all the glass out". I told Alfredo that I wanted a refund but he refused.LEARN FEOM MY MISTAKE AND TAKE YOUR CAR TO A LICENSED DEALERSHIP, YES IT WILL COST MORE MONEY BUT AT LEAST YOU WONT HAVE TO DEAL WITH PEOPLE LIKE ALFREDO AND HIS WORKERS.THE ONLY SERVICE ALFREDO PROVIDES IS LIES AND A HEADACHE.PLEASE STAY AWAY AT ALL COST OR IT WILL COST YOU MORE IN THE END.(EDIT) Alfredo is not sorry and this is not an inconvenience this is theft and you are a crook. I will be suing you and will make it my life long mission to put your company out of business.

  Abdallah Diallo
a year ago
This body shop is the best in Austin Txthey did a great job on my car and it was on TimeI highly recommend them great employeesAnd Alfredo himself is a good guy Service: PaintingService: Painting

  Deanna Mortimer
11 months ago
I did lots of research before choosing Alfredo s Collision Repair and they absolutely exceeded expectations! Not only was it the best price by far - they got it done in half the quoted time.The price was exactly as estimated - to the dollar. No surprises. Also - every employee I encountered was so friendly. I highly recommend this place for any body work you need.Services: Painting, Body & Trim

  Daniela Lopez
a year ago
Alfredo s service exceeded my expectations! I damaged my bumper and they were fast, efficient, and did an outstanding job with replacing the bumper and matching the color, which I was most nervous about. I highly recommend and will be coming back for additional body work.

  Allison White
2 years ago
After calling 6 different shops, Alfredo s was the only shop that could take my car the next day without having to wait a month and a half just to bring it in. They gave a very fair price, fixed it in less than 2 weeks, and even fixed some things that were broken inside my car and cleaned the inside. Super fast and efficient to drop my car off, receive the quote, and then pick up. Highly recommend them!Services: Electrical, Body & Trim

  Jocelyn Lopez
2 years ago
If I could give this shop more than 5 stars I would!! Crashing my car was an awful experience but Alfredo made fixing it very pleasant. I went to six different body shops in Austin to get quotes and Alfredo s was by far the most affordable and he gave me a discount since I was paying out of pocket!! In addition to being affordable, Alfredo s shop is also extremely efficient! One of the body shops I went to told me fixing my car would take 12 weeks, and Alfredo s shop fixed my car in only 4 days!!! & another body shop I went to told me my car wasn t worth fixing but Alfredo s shop made my car look brand new!!!!! I strongly recommend Alfredo s collision repair, he treated me like family and made the process of fixing me car as easy as could be. He answered all my questions and provided top quality service. Best collision repair in Austin!Services: Painting, Body & Trim

  Philip Comer
a year ago
Alfredo is one of a kind: honest and values customer service. He did a great job on my Subaru restoring my car from its accident. It looks like new. I will recommend him to anyone who asks.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Tariq Khan
a year ago
Great place to get your car fixed. They are honest with their pricing and stick to the time estimate they give us.I went for a fender bender and had a fantastic experience with their service end to end during the entire repair job.

  Pedro Ch�vez
2 years ago
This is my third time that a I requested a service from Alfredo s shop. I love his work ethic. He put the time to understand what I need and then he give me a very reasonable price (actually) less price than I thought is going to be.He set up with me the time I m going to pick up my car all finished.I really like the action that he takes to order the parts that we need to fix my car. On matter of few minutes.I m so glad this body shop is so much closed to my house and a I count with it.Thank you Alfredo!

  G. A.
a year ago
Brought my car here for a bumper replacement.*They buffed and painted undamaged portion of car. Buffed strokes are still visible.* They stole my original undamaged door handle and replaced it with a used one.* Inside hand handle was collapsed. It was intact before.* Worst of all, vehicle front side had pristine paint, when I got vehicle back, that area was tarnished with some something permanent. Now that portion of vehicle's paint is permanently damaged.* I contacted Alfredo regarding the above. He simply stated to " bring the car in to correct any problems."You can't be trusted!!Services: Painting, Body & Trim

  Priya Raj
2 years ago
My red Mazda got into an accident and I was unable to go where I originally wanted to due to a dispute about liability. I found Alfredo's through pure luck, and was given a decent estimate. I was worried about the paint job because I had previously had a very bad experience at another body shop. Not only did they do a wonderful job on the area of the accident, they even fixed the bad paint job from the other body shop!While I hope to never get my car fixed again, Alfredo's is now my top choice. They seem quite passionate about making sure the end product looks amazing, as they even washed my car and I suspect they vacuumed the inside a little!Services: Painting, Body & Trim

  Kate Wirth
5 years ago
I have never experienced the kindness, confidence and calm sense of urgency anywhere else that I experienced at Alfredo's shop. I called asking if they could quick pop a dent out for me, and the manager, Pedro, replied yes they could, but was hard to give an estimate over the phone, of course.He had me text him photos of the dent and explained to me what else needed to be done to repair it like new. He took time to explain clearly and effectively, but didn't talk down to me. I could tell he knew his work well, and took pride in it.I brought my car in and needed it finished in a tight timeframe since I was traveling the next day. Pedro sent me photo updates a couple of times to reassure me that it would be taken care of, and he said we would speak again in the morning to let me know the progress.At 10 am the next day, he sent me pictures of the completed work and told me it was ready for pick up more than 4 hours early than I expected! When I went to pick it up, I met the owner, Alfredo, and he was also so warm and a pleasure to do business with.These men are putting their absolute all into providing an amazing service with honesty, integrity and compassion, and I would bring more work to them in a heartbeat! I seriously am so grateful for what they accomplished for me, and the attitude with which they did it, I *almost* would welcome another little dent on my car to see them again 10 stars if I could, all the way. Thank you thank you thank you, and blessings to you and your families, Alfredo and Pedro.

  Steve Parsons
8 months ago
After getting two of my cars done, and having to bring one of them back twice, and the hood of the other one to get finished painted. They used aftermarket bumper on my Lexus, even though he said OEM parts used, he is full of it. It is coming apart. Their work looks good at first, but wait!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  maurice b
a year ago
this had to be one of the best experiences i've had with any company ever. really honest and hard working people that not only provide you with good service but incredible jokes. if you want to make sure the work is done correctly the first time call Alfredo Collision. they are amazing, peace.Service: Body & TrimService: Body & Trim

  Kylie Graves
3 years ago
I cannot say enough good things about Alfredo and his body shop. This was my first time having to go get my car fixed and as a young college student, I was nervous about price and treatment. Alfredo treated me SO kindly, and with the utmost respect. He also gave me the best absolute price out of anywhere else I checked. I don't even live in Austin, but will forevermore be coming here if I ever need body work again!Services: Painting, Body & Trim

  Caleine Dennis
4 years ago
Alfredo and his employees were so kind and caring about his customers. He kept me updated on the progress of my repairs with emails and pictures. Work was completed in a timely Manor and professionally. Definitely recommend if your looking for quality service and great customer service!

  James Laidler
4 years ago
Alfredo s shop! Amazing!!!Any bodywork you need on your car, go and see these guys! Their customer service is incredible and they treat you like familia!The photos I ve attached don t do this job justice! My car had been keyed on pretty much every panel of the car aside from the roof. They pretty much did an entire re-spray of my whole car and it s outstanding! Looks exactly like the OEM white pearl I originally had! They also fixed/reinforced a couple of bad cracks in my front bumper and included it in my deductible which was extremely nice of them!My car in particular needed a clear bra (custom plastic protection on the areas most prone to stone chips or key scratches) after the paint job was finished. So Alfredo s had to out source a place that does this professionally and they took care of all that as well!I was really happy that I went to a small local body shop! Alfredo s shop has amazing reviews already which is why I chose them!Couldn t recommend them enough! Any future body work I need, I ll definitely go to Alfredo s! Great job and even better service!Thank you so much guys!

  Raquel Gorny
5 years ago
Incredible, personalized service! I had a small bumper collision and was quoted $450, and over $1000 at another shop (they wanted to replace my whole bumper)! Here I was charged $300, and I used a $50 coupon from Yelp for being a first time customer. The work was done in 24 hours and it was perfect. Could not be happier with Alfredo and his dedicated team.

  Andy Lovrak
3 years ago
I can't recommend Alfredo's highly enough. I got into a fender bender and was quoted upwards of $3000 by other shops. Alfredo's price was significantly lower, and he had my car fixed the next day. He's very friendly and professional, and he even took time to wash my car after he fixed it. It's also nice to support a local shop.Service: Body & TrimService: Body & Trim

  Mayra Torres
2 years ago
I came to Alfredo s shop because I was involved in a collision. They are absolutely marvelous! Super quick and super helpful. Always puts his customers first!! Superb customer service! If you ever need a repair on your vehicle, Alfredo s shop is the way to go! Thank you again Alfredo for your work!Services: Tires, Steering & suspension repair, Body & TrimServices: Tires, Steering & suspension repair, Body & Trim

  Sergio Valdez
2 years ago
Alfredo and his employees were all incredibly kind people. They did good work on my car. Unfortunately because of the pandemic there was a delay in getting the necessary parts. I understand that this delay was not the shop's fault.HOWEVER, when I picked up my car, I found that the battery was dead. It appeared to have been left immobile for the entire 3 week period. They jumped the car and recommended I drive it for 30 minutes before turning it off. After driving around that long, the battery light went on and my AC/dashboard turned off. I had to got to a Walmart for a battery change as I did not have another mode of transportation. I tried calling the shop several times the next day and no one answered. I would be wary of any work that goes on longer than a couple of weeks.