AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnny Worm
a month ago
This email is different than what you have on file, but I wanted to get this out as soon as I could. After having axles replaced, that go into the transmission, at another facility, on Superbowl Sunday, one fell out and I was stuck and blocking traffic at an intersection. The car would not move at all. When the tow company put my car on his truck all the transmission fluid drained out. I had no idea what or why, but thought for sure my transmission was dead. Once I got my car to Jose at AAMCO he assured me they would be able to diagnose the problem and get me back on the road as soon as possible. And they did.First Jose is very personable and kind. He is very knowledgeable about the transmissions and the whole engine of the car. And he has been there for a very long time, which says a lot about the company he works for. So he put me at ease about what "could" be wrong, and reassured me that they would fix my problem, he was absolutely right. They diagnosed the problem, fixed the axle that had come out, replaced all the transmission fluid. He had my car back to me fixed in a matter of hours.I would highly recommend this AAMCO to everyone that is needing any kind of transmission help. The work they do is excellent and the customer service you get from Jose is over the top. This is a 5 star business.Thank you again Jose and crew.Caryn Spencer

  Lia Howard
6 months ago
Jose is a very sincere person who knows exactly what he is doing and what he is talking about. He understands engines, transmissions, and everything about how a car runs and operates like a doctor does the human body.He is literally a car doctor.I highly recommend taking in your vehicle to this location for the most trusted, accurate, and expert diagnostic you can get for your vehicle.They also work with you with payment plans and are financially flexible, but you definitely get what you pay for.They are also quick and prompt with your repairs, minimizing your costs for rentals or temporary Transporation which was a huge convenience for me.I will be taking my car to Jose from now on for anything and everything.

  Brant Hudgins
4 months ago
When I took my car to the dealership, they told me it d be two weeks before they could even get someone to look at it. Jose and his team at AAMCO got the repair done in ONE DAY. Professional and friendly, 5 stars

  Jeff Marrow
10 months ago
Jose and his team at AAMCO are the best! They have maintained my high-mileage 2000 Express Van amazingly well and they really understand how to fix things and keep them working properly. Also, Jose does a great job explaining everything they diagnose and plan to do before work begins so you know exactly what they'll do and how much it will cost. I highly recommend Jose and his AAMCO team.Service: Transmission

  Valarie Dyer
4 weeks ago
I've been coming here for 9 years. Always professional and trustworthy. I only use them for my vehicle needs.

  Jade Brown
2 years ago
I was completely amazed by the service I received here. Jose and his team were fantastic. We were having what we thought were transmission issues and had taken our vehicle to a shop closer to our house. But they couldn t figure out the problem so I called this location. The phone was promptly answered, and I received excellent customer service from the beginning. I explained to Jose the issue we were having and he listened and asked questions and really made me feel heard. I know a little about cars but he was never condescending or short with me. He understood that this was a difficult situation as this is our only vehicle both for our family and my husband s work. Jose made time in his schedule to get our transmission in and worked quickly to try and get us answers. I have rum my own stores in customer service industries and I hold a business degree and the service at this shop is above and beyond. I m really so impressed with Jose and his team. Positive, efficient, and friendly. I will recommend them to everyone I know and they ve got a forever customer in me.Service: General repairs & maintenance

  Steven Lopez
a year ago
I would definitely recommend this Ammco location. Took my truck in for a transfer case repair and for an unknown transmission issue. They were able to track down the issue and get the wire harness fixed in a timely manner and now my transmission and 4wd works like it should. What I also really liked is that Jose had great communication and gave me updates. I can tell he really cares about his customers and his shop along with the quality of the repairs. I will definitely be taking my truck here again if I ever need anymore work done.Services: Transmission, Electrical repair, Electrical

  Brad Frederick
6 years ago
The only place in town I trust with my pride and joy. I have been restoring my Blazer for two years and they do just the best work ever. They treat my truck like it was their own and stand behind their work. I recommend them to anyone that needs any kind of work done.

  Stan Trufanov
2 years ago
Those guys are scammers! First they provide you with a sweet estimate to make you start repair but then keep adding stuff. In my case they have doubled an original estimate expecting me to pay 6000K for 2013 Ford Focus transmission repair. That guy who is in charge there plain lier and just a nasty person! Stay away from that place!Service: TransmissionService: Transmission

  Arianna Garcia
a year ago
This is by far the best place to take your car if you need any sort of work done. They are prompt and explain everything to you if you re not so car savvy. Jose is the manager/owner of this specific location and I cannot sing enough praises about him and his team. I ve brought my car in multiple times and im satisfied every time I get it back. Ditch your current mechanic and bring your business here, they will not disappoint!Services: Transmission, Tires, Engine repair

  Melinda Baker
9 months ago
Kia Service told me that I needed a $4,000 transmission, but the parts for a 2009 Sportage are not made anymore. I just need to buy a new car. AAMCO told me I only needed a sensor $600 for parts and labor. Car runs great now. Thanks for being honest.Service: TransmissionService: Transmission

  Rick Russell
a year ago
They have hired an auto mechanic who is great. His name is Geoff. I took my truck there as the knock sensors needed to be replaced. He did the job. On the way home my check engine light came back on. It turned out it was the knock sensors, again. Geoff took my truck back and got it right. He told me he tore the top of my engine apart three more times before eliminating everything and finding out that he got a defective part from his wholesaler. Upon that he installed a new part, gave me my truck back, and no more knock sensor problems. Thank You, Geoff!

  Brandon Gordon
a year ago
I recommend AAMCO on Burnet road to all who may need any automotive service or a simple diagnostic test.I took my Infinity there and I left it for two days with Jose and nothing was wrong with it.I was not charged a single thing for all of testing that was done.That is a rare trait when it comes to automotive service and the integrity that was shown in my whole experience is greatly appreciated.Thanks Jose and team,I will always come to you for my automotive service and I encourage everyone to do the same.Brandon GordonServices: Transmission, Auto engine diagnostic

  James Brannon
a year ago
Jose was very friendly and professional from the first time I walked in. He updated me promptly with an estimate for repair and a time frame for the repair to be completed. He took care of my vehicle and I'm very happy with the customer service and the quality repair I received.Services: Transmission, Air conditioningServices: Transmission, Air conditioning

  Garland Cisneros
2 years ago
We have used AAMCO on Burnet Rd in Austin for years with every car. Jose and his team are the best. I have towed my car from Waco and San Marcos to his location, because I trust their work.We had a warranty issue and had to use the car s dealership to fix it. I took my wife s car to Jose for a standard oil change and The AAMCO crew discovered the dealership Did Not Connect the Brake system Correctly. I couldn t believe it. They are thorough with all of the details, and it makes a difference on my family s safety, time and financial efficiency. We highly recommend this AAMCO.Services: General repairs & maintenance, Brakes, A/C installation & repair, Air conditioning, Oil change

  Jennifer Minton
a year ago
Huge thank you to Jose at the burnet road location in Austin! Super friendly, he took the time to inspect my transmission extensively and explained they couldn t detect the issue. He did not charge me at all I will be bringing my business back for sure!Service: TransmissionService: Transmission

  John Smith
2 years ago
I had a wonderful experience with Jose. He was very helpful and professional. They were very busy but still got me taken care of in a reasonable time. Dropped my car off blowing hot air, picked it up and it was blowing snowballs. Great team, this is my go to shop for sure.Service: A/C installation & repairService: A/C installation & repair

  wren9x
a year ago
Great experience. these guys are genuine! Jose was profssional, well spoken and informative. Richard the mechanic took the time to troubleshoot and drive around in the car with me then made repairs flawlessly. He eloquently and clearly explained the cause. Thanks Richard! My car runs better after Aamco than it did prior to when the problems started. No kidding. I will be using Aamco at the Burnet location as my primary shop. They are *very* knowledgable and work on much more than just transmissions. Got the alternator replaced and Richard threw in a throttle body flush for free!. They are good, honest--the real deal. Thanks Richard ! Thanks Jose! Perefect work!Services: Transmission, Electrical

  Pearce Hulin
10 months ago
Jose is very knowledgeable and helpful. They diagnosed the problem quickly and I will be back soon to fix my clutch. Thanks so much for yalls service. 5/5 recommended

  Stacey DeLaRosa
6 years ago
I spoke with Jose at this location and I had an amazing experience. I went with AAMCO to get a second opinion on my vehicle and Jose was very professional, straight- forward and helpful. He genuinely wants to serve the customer and allows you to feel comfortable to make your own decision. Even though I ended up having the dealership working on my vehicle (due to a warranty promise) Jose was very kind and helpful with me when I took my service somewhere else, which says a lot.

  Kim Bergin
3 years ago
I had a check engine light come on during a 16 hour road trip. After making it home I took it to Firestone who said I needed to take it to the dealership, but still charged $107 for a diagnostic check. The dealership couldn t get me in until the next week and said it would take 1-6 days to repair. A friend told me about the AAMCO on Burnet and they let me drop it off that day and fixed it perfect the next. No more check engine light and I was treated very well. I will have all my future repairs done here.Service: Electrical

  Angelica Avalos
2 years ago
I would highly recommend this place to family, friends, and to new upcoming customers. I took my car in and was able to have it back in no time! Jose was very helpful through it all. This place will treat your car as if it was one of their own. Wonderful team this place has.Services: Transmission, Auto engine diagnostic, BatteryServices: Transmission, Auto engine diagnostic, Battery

  Susan Hennigan
2 years ago
I had taken my car to the dealership and was told my car would be $7,000 to fix. The guys at Aamco diagnosed my car and got it fixed up for half the price. It s running better than ever and my car was well-taken care of while at Aamco. At pick up the lights, AC and radio were off, the gas tank was filled up, in addition to all the check engine lights and leaks fixed! Great job Aamco and many thanks to Jose who worked with me patiently to diagnose.Services: Steering & suspension repair, Auto engine diagnostic, Engine repair

  Vincent Craig
2 years ago
I had another mechanic install a wheel bearing in my car. When I got it back they told me I needed to get my transmission checked because it was still making a grinding noise. The noise was pretty bad and I don't know much about cars to I took it to AAMCO on Burnet Rd. They inspected my car and found that the other mechanic knocked the dust cover off of the wheel and that was causing the noise. They fixed it for free. You don't see that these days. I'll get all my work done there because they do everything and they are honest. I had prepared myself to have to spend 3000 or more, and they didn't charge me a cent. Great people.Service: Transmission

  dwan milligan
6 months ago
We have had issues with our car for about a little over a year. Until we saw the AAMCO sign went in talk to Jose explained what problems we were having, and he said let us check it out. He found the problem and he said leave it us and I ll give you a call when it s finished. We received a call back and this time it was really repaired. Needless to say we re very satisfied with the work AAMCO did for us. Thanks Jose & the guys. The Milligans Services: Transmission, Electrical repair, Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil change

  Carol Sandoval
9 years ago
Jose, Customer Service Manager, made my horrible car accident experience a very pleasant one on his end. He went above and beyond his call of duty and compensated for the lack of ANY customer service on the end of my insurance company.I have never in all my adult years EVER experienced such a pleasant and professional interaction when it came to dealing with my vehicle. My car was even returned to me when he promised it would. I've never heard of such a thing!Despite the entire ordeal, Jose always had me leave with a smile and made me remember that things could've been worse. His impeccable customer service goes without saying and he should be commended and promoted. We always hear the bad things and we never hear the good so I wanted to make sure to take the time to write this so the public reads this as I highly recommend Jose Berenguel and his AAMCO establishment. I sure hope that the owners recognize him.. in a nutshell....... 'AMAZING SERVICE'. Thank you, Jose!

  andrea galindo
10 months ago
Great service as usual. I only take my vehicles to Aamco if I can. Jose and his team are always helpful and professional.Services: Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil changeServices: Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil change

  Carrissa Cone
6 years ago
Jose, and the crew were AWESOME!!! Not only did I have a same day turn around (thank y'all so much for the hard work!!). They were super personable, and very communicative with the work that was being done on my Lincoln. This was my Grandfather's car who was a mechanic, so I appreciated the thorough understanding, and explanation of what was wrong with my car. Thank y'all kindly for kickin' some serious labor into my baby, and getting me back on the road quickly!

  Carol Sandoval
7 years ago
Always excellent service & the best customer service! I recommend every female to bring their car here as they are super detailed and they don't do anything without explaining everything to you. Jose, the manager, Will take very good care of you. I have been here more than once due to having an old vehicle but they make it drive like new again! As a female, I am very careful where I take my car and I know that I will never regret coming here & neither will you. I guarantee it. THANK YOU, Jose!!

  Larry Bratke
2 years ago
I brought in my old car for a transmission flush on the recommendation of a different mechanic. AAMCO staff member Jose explained what he was going to do beforehand, kept me informed as he worked on it, and ultimately advised me that, based on what he saw, the new fluid was not necessary and could actually be harmful in the long run (As I understood it, the detergent in the new fluid could become an abrasive). After consulting me, he put the old fluid back in and sent me off free of charge. I was impressed that he had advocated for what was best for the car-- even though it would mean that there would be no income to show for the 30-40 minutes he spent working on it.Service: Transmission