First Choice Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Abernethy
6 years ago
Great experience. Quoted repair was half the cost of a competitor. After realizing the damage wasn't quite as severe as initially thought, Mike contacted me and passed along the savings lowering the cost of the repair by close to $80.00. Turn around time was quick and the car looks excellent! Pleasure doing business with them.

  Robert J. Toledo
6 years ago
These guys are the best! I have been going there for over 10 years and never once have had a problem with them. Great work and great customer service. They have my business for life. Give them a try. You will not be disappointed. Ask for Mike Owen!

  Andy Sprinkle
4 days ago
Great body shop. Fair and HONEST. Ask for Jim

  Greg Brady
a year ago
It's never easy dealing with damage from another driver crashing into you. I had to wrestle with the other driver's insurance company for a couple of months to get what was owed to me. Fortunately the easy part was getting my truck repaired. I'm really glad I called First Choice. As soon as I was ready they got my truck in immeditely. We both knew right off the bat that there were going to be supplements needed from the insurance company. They really estimated the minimum. First Choice had no problems communicating with the insurance company and getting approvals for the total amount needed to repair my truck in full. And even with the Thanksgiving holiday in the middle of all this, they got the approvals, parts, and all repairs done very quickly. I was pleasantly surprised with the time I was without my truck, especially with some of the stories I've heard lately of long repair times. First Choice did great for me. I recommend and I will go back if I'm every in need.Service: Body & Trim

  Gwendolyn Hardy
a year ago
From day one warning signs of being cheated. Insurance gave an estimate 5500 in damages but this place never told me the actual price for the repairs! They didn t replace my tailgate like insurance paid for only part of it! I believe they didn t replace the molding on my roof of my truck, glass and stuff! The truck has black glue on it now! The scratches still on it from the damage and my insurance said ask for money if you see more damage! But really they had more than enough because it didn t cost what insurance paid! The receipt again doesn t say what they paid to get parts and how much anything really cost! They simply rewrote the numbers from the insurance paperwork! I asked many questions about cost and just got we working off the insurance pay! Final results alarming and I wasn t happy at all then paid 500 deductible for what idk no actual numbers to go on! But what do you do! Then saying come back will fix ! No! I feel like a fool! Never again! Jimmy was real friendly tho! Scammers! Too many red flags! I feel stupid! I sent pictures just to show some things that was damaged with glue they tried scratching it off and white scratching on the truck. Crazy!

  Jordan White
a year ago
customer service was nice jimmy was nice to talk to , but thats about how great of a job was done. i brought in my 2014 honda accord for damage to the suspension steering and brakes and they did a shoddy job. everything looks ok but upon getting in it and driving half a mile i noticed the car shook violently on driver side i had to take it back and tell them my car didn't drive like this before my accident jimmy said and i quote " i noticed a a bit of shaking on the left side when driving" my takeaway from this was so you dont inspect the car or tell the owner seems like something you would catch when doing a body collision repair to suspension system. so after calling out possible issue and being right or possibly lied to about it. i take my car back and they take another look at my car and give it back "fixed". and i pay 450 on top of my 1000 deductible alreay paid out the first time. i take my car to my honda dealership for a 3rd party inspection and with picture proof they showed me my car wasnt repaired completely cv joints not replaced damage to the subframe caused by said accident. i dont know what these people did but they charged me up nice and gave me back and sill broken car. if you go this place make sure to get your car inspected after.Edited2/13/2023Changed my star from 2 to 1 because getting back to the dealership and actually looking at the car shoddy work was done the control arm is pushed up by the bent subframe that was damaged that wasn't fixed because this place sucks almost 6k in damages is still left on the car this place is full of scammers and shoddy work don't let jimmy fool you they are either incompetent or negligent either way don't bring your car here for any type of work I wouldn't even get my oil changed here.

  Tony Motlagh
6 months ago
I recommend this place, they help me with my insurance issues. Quality repair was done in my car.

  Edward Broadnax
5 months ago
I have used this place several times now. My cars always came back looking new again. Frank was amazing to work with at both locations.

  Teona broadway
3 years ago
I picked my car up today and I am more than happy with the work that was done! So far the best work that has been done to my Camaro. Very friendly staff and had my car ready really quick. I would highly recommend and will be returning for any more work that I might need done in the future!

  Brad Smith
3 years ago
Was referred by the manager of my car lot and MAN, I HAVE NEVER EXPERIENCED SUCH WORLD CLASS CUSTOMER SERVICE!!I have had alot of issues lately regarding my wrecked vehicle, and i was apprehensive about letting anyone do the work on my car. That was until Jimmy put my mind at ease with his 30+ years of experience and obvious knack for making his customers feel better. Thank you Jimmy, and thank you John Andrews at Discount Motors for the referral!!!

  Mariesa De La Cruz
7 years ago
The work they did was great. Chad was such an amazing help. Thank you so so much for all your help. Made getting my truck fix so easy. Thank you thank you!!!!

  SHAWN
7 years ago
5 STARS!! Just used First Choice Collision for my auto repair and I'm glad I did. The work was done in reasonable time and it looks perfect. I found them to be relilable, honest and it's obvious they take pride in their work. Chad provided me with spectacular customer service, and I thank him for that!Shawn

  Jessica Moore
5 years ago
These guys did an AMAZING job on my equinox!! They are very friendly and got my car fixed quickly. Customer service is 10 stars!! I recommend them to everyone!

  Carly C
10 years ago
I would like to tell about my experience with First Choice Collision Center. I was having difficulty in dealing with my insurance company. First Choice Collision Center took control and dealt with my insurance company. they were able to come up with a solution that was satisfactory to me and my insurance company. My brand new car that had been damaged in an accident now looks as perfect as it did the day I purchased it. First Choice Collison Center is a quality auto body repair shop that you can trust they are true professionals.

  Tee Jay
2 years ago
Very good business for Auto collision repair and the owner was hands on with explaining the repairs and the extensive damage to my vehicle..... I would definitely recommend visiting First Choice Collision repair and especially with other auto repair facilities being booked for many weeks and there was no waiting... Thanks again First Choice

  Lisa Parrish
3 years ago
They repaired my boyfriend's 2017 Chevy Cruze and did an outstanding job on it ! Great service , very knowledgeable about working with your insurance too !!

  Tracey Long-Martin
8 years ago
My ex husband vandalizead my car. I was quoted 900.00 by another company to repair the damage. First Choice fixed it for $40.00. I found them to be very honest.

  tracy hutchinson
7 years ago
FIRST CHOICE WAS RECOMMENDED TO ME BY A LOCAL GARAGE OWNER WHO HAS USED THEM TO REPAIR USED CARS AND HIS OWN PERSONAL AS WELL AS CUSTOMER VEHICLES SO WHEN HE SAID THEY COULD REPAIR A SMALL DENT IN MY 16 YEAR OLD BUT WELL KEPT PICK UP AND I WOULD NOT BE ABLE TO SEE IT I WAS SKEPTICAL THEY PROVED ME WRONG NOT ONLY WAS THE REPAIR COMPLETED ON TIME THE PRICE QUOTED WAS THE PRICE CHARGED AND 1/3 THE PRICE THE LOCAL CHEVY DEALER ESTIMATED SO IF YOU WANT QUALITY WORK AT A FAIR PRICE GO SEE THESE GUYS

  Lee Roth
7 years ago
They've been our go to body shop for years. Excellent work and great customer service. Thanks guys!!!

  J Dub World Famous
7 years ago
They fixed my car within a week.. ! Great service. Great people.

  James Fletcher
2 years ago
Jimmy and crew do good work fair price on time when promised.

  Don Alloy
2 years ago
I have used this place several times. I have been satisfied with their work and their prices.

  Christian Wymer
3 years ago
Fast and friendly did a great job. I will recommend them to my friends and family .

  Herbert Starks
2 years ago
Quality work I wished it could have been faster for the work I had done. But quality service

  Gail Price
8 months ago
They are Great!!! Quality work.

  Jory K
4 years ago
Good work on body damage and fair prices on labor too.

  justin nobles
4 months ago
Great work!

  Jeannie Wallin
a year ago
You will not find more competent, kinder people.

  Lenny Allen
4 years ago
Nice facility, friendly, helpful staff.

  Shanie B
6 years ago
Expensive, but the guy was very nice.