Burnett Family Tire & Auto Service
4.8 (520)
28072 State Hwy 64, Canton, TX 75103
(903) 567-3200
burnettfamilytire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Ryan
4 months ago
BEST EXPERIENCE EVER!!!! I was traveling from the Houston area, after having teeth pulled....only to have my tire pressure go down on one tire. I have a car that is hard to get the wheels off. They not only took the wheel off, but checked everything for any nails or damage. I was in and out in 20 minutes, and got back on the road. They were extremely kind and let my dog sit in the shop with me! Extra points! Just great people. Thank so you much! Excellent customer service!
Bryan K
9 months ago
I would like to say this establishment is an A+ rating in my book!! Starting with Justin P. Everyone here was courteous and professional and wanted to see the work that they preformed done right and to my satisfaction. I had a 3 inch lift installed and had new wheels and tires put on and it looks GREAT!!! There s nothing like dealing with a HOMETOWN business! Thank y all again for everything y all did!
Kristy Craig
6 months ago
The best es there is, hands down. Very honest, hard working people. I will never take any of my vehicles anywhere else. Best prices and very fair. They will tell you if you actually don't need something done vs just trying to make extra money. Everyone there is very knowledgeable and honest.HIGHLY RECOMMEND.Services: Electrical repair, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Auto A/C replacement, Wheel alignment, Brakes, Auto tire replacement, Air conditioning, Auto maintenance
stephen hackett
6 months ago
This is a great place. I have a 01 and a 07 (5.9L and 6.7L) Cummins, anytime I need help and get stumped this place always comes through. They take care of my wife when she has a vehicle issue and go the extra mile. We have been taking vehicles up here the last 3 years from big repairs to small, they are honest, friendly, and will make sure you are back running in no time. They are normally the cheaper option on 90% of any repairs I have done through them.Thanks Burnett, my wife's the pregnant one y'all always help
Joseph Bass
6 months ago
Always takes good care of me and my family. Good people, the kind of place that remembers your name and face. Great prices, quick service. The only place we go for tires.
Kenni W
7 months ago
While their prices are fair as far as having front end work done, and it is reliable work they do, I still can find better prices as far as tire work goes. However, I'm not against using them when I need to, just know that I can have the same kind of tire work done for a better price.
Nancy Jeanes
7 months ago
I ve always received excellent service at Burnett. My husband has been a long time customer. Burnett has done extensive maintenance on several of our vehicles.Car maintenance & servicing takes time. If you re looking for efficient service, this is your place.
Ron Goins
5 months ago
Does not take appointments, customers are expected to just...sit and wait (2+ hours when I went, on a Tuesday mid-day).I cannot comment on their service, as I didn't have 2+ hours to waste.A shame, as they came highly recommended.
Marsha Mead
5 months ago
I was heading home from Minnesota and had to get the tire stem on my rv tire fixed. In and out quickly and the most reasonable and courteous service ever. Wish you were in my hometown.Service: TiresService: Tires
James Johnson
4 weeks ago
Awesome people, and great service. I found my new place for my car.
Ben Rhoan
3 weeks ago
Always a great experience. Very accommodating always friendly and helpful.
Ben Horner
8 months ago
I'm a little disappointed. I went here on the recommendation of a neighbor. Just a couple days after getting my tires installed here, I got a low tire light. I was out of town, do I took it to a local shop. It turned out my valve stem was loose. In checking my pressures, I found that half my valve stem caps had come off and the other two were not tight. It's the little details that matter and they seemed to have missed a few.
Perla Badillo
6 months ago
Honestly, one of the best places to come get your vehicle fixed. Very kind and excellent service. Thank you guys!Service: Auto brake repairService: Auto brake repair
Shelby Medley
7 months ago
This is the only place around that I trust with my families vehicles! They fast working, honest and reliable!Eryn was extremely helpful when scheduling my appointment and very informative! 10/10 recommend!Services: Air & cabin filter replacement, Tire rotations, Brakes, Oil changeServices: Air & cabin filter replacement, Tire rotations, Brakes, Oil change
T B
11 months ago
Saturday morning 8am our car stalled in Canton. This was only place open that could help us. These people are so thoughtful, kind and quick. No mechanic on duty then but someone went and got an alternator and replaced it. Unbelievable service. Done in 2 hours. Thank you to Burnett's
Kelsey B
10 months ago
Everyone there was so polite and kind to me. I ve been struggling with my lawn mower tire, they got it fixed and had me on my way. Very fast, very efficient. Definitely worth going. Thank you all again!!Service: TiresService: Tires
Linda Jones
8 months ago
I've been going here through several different owners. Burnett Family Tires are the greatest! Knowledgeable, friendly, funny and usually quick unless over loaded. They are reasonable and helpful when you need anything. Great service center to go to. I love that they have mechanics to work on your car...not just a tire business.They're great to tell you when you need something done to your car. Today I had three tires put on. They called me to let me know my brakes needed repaired on my car within a couple of weeks.Nearly all the staff are very friendly and knowledgeable. Great neighborhood place to go. Good to know they are good honest people.Thanks guys. See you soon for brake jobThanks,Linda Jones
Kaytlin strojek
10 months ago
Fantastic! I love this place. I came in with a tire loosing air. They got me fixed up and on the road in 20 minutes and didn't charge me for the patch. Wonderful place and so very helpful!
Bridget Schwenne
a month ago
My tires were off balance and they balanced them for free. Thanks Burnett!
Jaime Martinez
10 months ago
Didn't get to.Have 36,000 miles on 50,000 Michelin. I'm at my tread wear bars and thought maybe, I would get a discount since they already need changing early.Well, next day, Josh, not sales person I initially talked too, told me ,that unless I have a record of Tire rotations, Michelin is not going to give me a prorated discount.Well, I can't find the paperwork but, clearly you see I bought them from you and recorded mileage shows approx. 36,000 miles and wear bars are even with tread. That's 20,000 miles SHORT of warranty. Thats alot !!How about, instead of using that Michelin requirement "Story" as a way out, You actually stand behind your product and help a customer , seeing the tires are NOT abnormally worn, NOT bald, just, plain worn out Early.The business is family owned and run. High $$$ price also.I called Firestone.Price was way cheaper.
Darryl Jeanes
7 months ago
Best maintenance and repair shop I have ever dealt with. Great service and friendly staff. I will only service and buy tires for my 4 vehicles at this shop.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Wiper blade installation, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning, Wiper blade installation, Brake service & repair, Auto maintenance, Auto brake replacement, Battery, Oil change
Cynthia Mc
2 years ago
We have been doing business with Burnett Family Tires for years exclusively for good reason. I needed an oil change and tires rotated before a last minute trip out of town. I arrived at 4pm and wasn t sure they d be able to take care of my request but I was wrong. They jumped right on it and had me out in less than 20 minutes. Kind, courteous and professional! The best!!Services: Tire rotations, Oil change
Mackenzie Brooks
a year ago
I brought one of our company vehicles in to have several maintenance issues taken care of. Josh and his team were very responsive and kept me in the loop through the whole process. I insisted my brakes needed to be changed but they double checked them and did not change them. Saving us a lot of money. Great customer service! I highly recommend!
Job Marshall
7 months ago
We have used Burnett for years, and have spent a lot of money on tires and shop services. The quality of service has been excellent...until two weeks ago. After removing the air filter on my F250 6.0 diesel (I declined to have it replaced there due to the high cost) the technician re-installed the old filter BACKWARDS. I didn't discover the mistake until I had driven the truck 100 miles when I replaced the air filter. After speaking with the manager, who was very responsive, I'm hopeful that the training for the technicians will improve, as well as the supervision in the shop area. I'm also hopeful that no permanent damage was done to my engine!
Bill Starkey
a year ago
Used this place twice so far. First time was for a Brake job on a 2004 Chevy pickup truck which they did an excellent job for a fair price and in the same day.Second time they mounted and balance and rotate tires on another pickup. They were busy and I had to wait a while but they got the job done for a fair price.It looks like they do really good work I will use them again.
Pat Gore
3 weeks ago
Great shop had my oil change
ANGIE REED (Staff)
a year ago
We were referred to Burnett Brothers by a friend, and it was a great experience. The people behind the counter were friendly and helpful, and even though they were clearly busy, they got my tires replaced in about an hour. The waiting area is large and comfortable. We will definitely use them again.Service: TiresService: Tires
Melony Block
a year ago
I stopped into Burnett after my tire light came on while driving to Canton. I had no appointment, but they were able to look at and diagnose my tire quickly. With a side puncture, my tire had to be replaced. A tire was ordered and arrived the next morning. I was un and out in about half an hour. The staff was knowledgeable and friendly. I'll be back again.Service: Auto tire replacement
Tiffany Waldner
a year ago
Burnett Family Tires & Auto are hands down the easiest, most professional, and treat you like family business. We have several vehicles serviced there, new tires, alignment, replacement. All services were top notch. Had one issue with our tires being out of balance but they had an issue with their machine, they rebalanced, still had an issue and they replaced the tires. Not one argument they took great care of us. Definitely our go to place.Services: Tires, Tire rotations, Wheel alignment, Auto tire replacement
Nancy Brown
a year ago
I had driven to Canton from Chandler to participate in early voting. My Honda had run flawlessly. When I returned to my car, it began to behave very peculiarly The dash lights came on as usual, but the check engine soon light remained solid and began to blink rapidly. The car shook constantly and seemed to struggle when I put it in reverse. I turned the ignition off and used my phone to locate an auto repair place. Burnett Family was one of the first three that my internet search produced. I am extremely grateful that I was led to choose them. There were lots of people there getting tires, having various services provided to their vehicles, and sharing very pleasant times together. The counter personnel were quick to tell me that there were a number of vehicles in front of me, but quickly went to my vehicle and did a visual inspection and took down important information for parts. I had been told that it would be at least 3 o clock before they could get to my vehicle and it was still early morning. They knew I was stranded, had taken a lady with me who was without transportation, and that we had not eaten. We had not been there even an hour when the mechanic managed to run some checks to see why the car was not functioning. Three of my six cylinders failed the test. He was very observant and found some things that he could repair very quickly. By noon he had reconnected two disconnected coil packs that for some reason just became disconnected (probably from vibration and age of my 2003 Honda), replaced all six of my spark plugs, and installed a new coil pack for the one coil pack that was faulty. All of the employees wonderful attentive, and skilled, and the waiting environment was very congenial. My final cost was under the original best estimate, the timeline was way ahead of what I could have hoped for, and I made it to lunch for my friend s birthday by 1230. The whole experience was a blessing for me to see people who cared about taking care of others and doing a great job of doing it. My car is running great and I can attribute that to it being beautifully diagnosed and fixed at Burnett Family.Services: Engine repair, Auto maintenance